Title Talks

Does the new administration's focus on eliminating so-called tax loopholes mean the end of 1031 Exchanges? In this week's episode, Amanda talks to 1031 expert, Michele Fitzpatrick, about how title agents can help save the program and use 1031 Exchanges to increase their business.

This week Amanda talks with industry veteran and customer service expert, Cindy Koebele. Koebele is the president of TitleSmart, Inc. and author of Obsess to Success, where she chronicles her secrets to using customer experience to grow her business. She shares some of those secrets geared specifically for title professionals in this interview with Amanda.

In the first episode of season two, Amanda interviews Ayla PettyJohn, a release tracking and title curative expert from PropLogix, who shares her tips for resolving title issues that involve tracking down now-defunct lenders to get a satisfaction recorded. Likened to detective work, curative requires equal parts persistence and patience.

In the final episode of our first seaon, we're sharing Amanda's interview with James Schlimmer, managing partner at Cottrell Title & Escrow. Schlimmer shares how his team is able to be more efficient with automation and technologies that meet the customer where they are.

Amanda speaks to Ian Staley and Wes Williams, of blockchain technology provider, Ubitquity. They talk about the practical applications for blockchain within the title and settlement industries and the ways they see it improving real estate transactions of the future.

Amanda talks to the Attorneys' Title Fund Services General Counsel, Melissa Murphy, about the remote online notarization adoption trends she's seen in Florida among agent attorneys. She also shares the features agents should be looking for in a RON platform and her hopes for improvements from RON software vendors.

Amanda is joined by the marketing director at SnapClose, Mitch Sullivan, who is here to tell you that you don't have to be the company with the most resources to be the one that stands out. Building a brand is so much more than paying the most for ads or sponsorships. It's about how you listen to and interact with your customers, and adapt to their needs.

At a conference about technology in the real estate transaction in 2019 was where Amanda sat down with Alex Rountree from Dropbox. It's Alex's job to help businesses to identify the way that file-sharing application Dropbox can help streamline processes. He thinks that the real estate transaction is one place that could greatly benefit.

Hear Amanda's conversation with Elizabeth Reilly, Fidelity National Title's compliance, and regulatory counsel. Reilly shares what title professionals need to know about protecting their customer's data and privacy.

Amanda talks with Company Alarm founder Andy Pham, who created the company that helps protect business owners after falling victim to business identity theft himself. With little help from state laws, many limited liability companies are vulnerable to this type of fraud. Andy hopes to change that with education and technology.