

Innovation in Compliance with Tom Fox
Thomas Fox
Innovation in compliance brings you interviews with industry leading experts who are changing the way practitioners approach compliance. Host Tom Fox, the Compliance Evangelist and Voice of Compliance is driving the conversation about compliance into the 2020s and beyond with his focus on innovations for the compliance practitioner and the compliance profession. If you want to learn how to bring business solutions to compliance problems to more fully operationalize compliance, this is the podcast for you.
Episodes
Mentioned books

Jan 9, 2024 • 24min
Caroline Shleifer: Revolutionizing Regulatory Intelligence with Technology
Innovation comes in many forms, and compliance professionals need to not only be ready for it but also embrace it. One of those areas is telehealth and telemedicine. My guest in this episode is Caroline Shleifer, founder and CEO of RegAsk. Caroline Shleifer is a seasoned professional with a rich background in healthcare, law, and regulatory affairs, boasting a PharmD PhD and a health law degree. Her perspective on "emerging technologies enhancing regulatory intelligence and compliance" is shaped by her extensive experience in the EU, US, and Asia and her role as the founder of RegAsk, a company that leverages technology to address compliance challenges. She believes that technologies such as AI, machine learning, blockchain, and data analytics are revolutionizing regulatory monitoring, enabling faster and more accurate interpretation of regulatory information, and fostering a more proactive approach to compliance. Her goal with RegAsk is to digitize and streamline the regulatory intelligence process, reducing the risk of non-compliance and fostering innovation. Join Tom Fox and Caroline Shleifer as they delve deeper into this topic on this episode of Innovation in Compliance.Key Highlights:• Proactive Compliance through Regulatory Intelligence Automation• Streamlining Regulatory Compliance with AI• Leveraging Data Analytics for Proactive Compliance• Revolutionizing Compliance with Emerging TechnologiesResources:Caroline Shleifer on LinkedInRegAskTom FoxInstagramFacebookYouTubeTwitterLinkedIn

Jan 2, 2024 • 26min
Jag Lamba on Simplifying Data Analysis with AI
Innovation comes in many areas and compliance professionals need to not only be ready for it but also embrace it. One of those areas is telehealth and telemedicine. My guest in this episode is Jag Lamba, founder and CEO of Certa.Jag Lamba, the CEO and founder of Certa, is an engineering expert who has led his team in developing AI tools for streamlining procurement and compliance processes. Lamba's perspective on these tools is that they are a game changer, particularly for non-procurement users who often struggle with navigating new tools and forms. To address this, Certa has integrated an email chat bot for request intake, making the process more user-friendly and familiar. Lamba believes that this approach will result in increased buy-in from business users and improved efficiency in procurement and compliance processes. His dedication to solving real problems with AI sets Certa apart as a leader in the industry. Join Tom Fox and Jag Lamba on this episode of Innovation in Compliance to learn more about Lamba's innovative approach to streamlining procurement and compliance processes.Key Highlights:
Streamlined AI Design with Natural Language
Enhancing Organizational Agility with Certa Assist
Instant Report Generation with Insights AI
Email Chat Bot for Simplified Request Intake
Resources:Jag Lamba on LinkedInCertaTomInstagramFacebookYouTubeTwitterLinkedIn

Dec 27, 2023 • 30min
Ed Parcaut - From Phone Sales to Global Connections
Innovation comes in many forms, and compliance professionals need to not only be ready for it but also embrace it. One of those areas is telehealth and telemedicine. My guest in this episode is Ed Parcaut, CEO and founder of Lending for Living.Ed Parcaut, a dynamic individual who transitioned from phone sales to a successful real estate radio show host, has a unique perspective on his journey. Parcaut discovered his knack for connecting with people through his voice during his 18-year tenure in phone sales. When presented with the opportunity to host a local talk radio show, he initially questioned the relevance of radio in the digital age, but soon recognized its enduring popularity.He launched his radio show, "Real Estate Jerky," which began as a platform for real estate and mortgage discussions but later expanded to include community topics. Parcaut also recognized the potential of podcasting and began uploading his radio show as a podcast to reach a wider audience. He firmly believes in the power of audio platforms in promote businesses and foster connections. Join Tom Fox and Ed Parcaut as they delve deeper into this topic on the next episode of the Innovation in Compliance podcast.Key Highlights:
Ed's Voice-Driven Journey to Global Connections
Promoting Homeownership and Community Engagement
Ed's Expertise in Real Estate Market Profitability
Insights into Housing Affordability and Trends
The Power of Repurposing Content for Podcasting
California's Property Tax Protection Law
Resources:Ed Parcaut on LinkedInLending for Living TomInstagramFacebookYouTubeTwitterLinkedIn

Dec 21, 2023 • 27min
Paul Trulove on The Future of Authentication: Password Less and Secure
Innovation comes in many forms, and compliance professionals need to not only be ready for it but also embrace it. One of those areas is telehealth and telemedicine. My guest in this episode is Paul Trulove, CEO at SecureAuth.Paul Trulove is a seasoned cybersecurity expert with a strong background in identity management, currently serving as the CEO of Secure Auth. With 15 years of experience in the field, Trulove is a strong advocate for the evolution towards password-less authentication in cybersecurity. He sees a shift away from traditional username and password authentication towards more secure and user-friendly methods that leverage device-level capabilities and biometrics. Trulove emphasizes the importance of organizations embracing and funding these changes and the need for collaboration across different industries to ensure a comprehensive and secure authentication framework. Join Tom Fox and Paul Trulove on this episode of the Innovation in Compliance podcast to delve deeper into this fascinating topicKey Highlights:
Secure Auth: Making Authentication Secure and User-Friendly
The Evolution Towards Password-Less Authentication
Identity-Driven Zero-Trust Cybersecurity Approach
The Rise of Password-Less Authentication Technology
The Evolution of Authentication and Access Management
Resources:Paul Trulove on LinkedInSecureAuthTomInstagramFacebookYouTubeTwitterLinkedIn

Dec 19, 2023 • 29min
Mohamed Lazzouni on The Role of Biometrics in Data Management and Compliance
Innovation comes in many areas and compliance professionals need to not only be ready for it but embrace it. My guest in this episode is Mohamed Lazzouni, Chief Technology Officer at AWARE.Mohamed Lazzouni, a distinguished individual with a robust background in physics and solid-state physics, currently serves as the Chief Technology Officer at Aware. Lazzouni firmly believes in the potential of behavioral biometrics to enhance security and compliance, particularly in the financial services industry. He asserts that biometrics can be used to verify customer identities during online transactions, thereby eliminating the need for physical visits to a branch. Furthermore, he sees the analysis of biometric data such as face recognition, voice prints, and fingerprints to ensure the registered identity of a customer is trustworthy. Lazzouni also highlights the role of biometrics in data management and compliance, ensuring that personally identifiable information is collected, stored, and managed securely and in compliance with relevant laws and regulations. He is particularly excited about the potential of behavioral biometrics, such as unique gestures and interactions with devices, to further enhance security and provide new opportunities for businesses and individuals. Join Tom Fox and Mohamed Lazzouni on this episode of Innovation in Compliance to delve deeper into this fascinating topic.Key Highlights:
Exploring Nature at a Unique Scale
Leveraging Unique User Interactions for Security
Enhancing Identity Verification with Biometric Technology
Biometric Security Solutions for System Integrators
Biometric Security Revolution: Face and Voice Recognition
Resources:Mohamed Lazzouni on LinkedInAWARE TomInstagramFacebookYouTubeTwitterLinkedIn

Dec 15, 2023 • 18min
Compliance Professionals Adapting to Change: Industries, Regulations, and Beyond: Part 5 – Alexander Cotoia on Professional Development and Mentorship for the Compliance Professional
Welcome to a special series sponsored by Diligent, where we look down the road at key issues in 2024 and beyond. In this series, I will visit with Nicholas Latham, Renee Murphy, Jessica Czeczuga, Yee Chow, and Alexander Cotoia. Over this series, we will consider compliant communications in regulated industries, managing conflicts of interest at the Board level, the Board’s role in compliance training and communications, navigating the current ESG landscape, and professional growth and mentorship in compliance. In this concluding Part 5, we discuss professional development and mentorship for compliance professionals with Alexander Cotoia.Alex Cotoia is with the Volkov Law Group and has transitioned from a traditional legal background into the compliance arena. He strongly believes in the importance of continuous professional development for compliance professionals, emphasizing the need for mentorship and growth opportunities, particularly for those in leadership positions. Alex’s perspective is shaped by the dynamic regulatory climate and the increasing extraterritorial impact of legislation and regulation, which underscore the urgency of continuous development in the compliance field. He also highlights the significance of acquiring soft skills, such as negotiation, building relationships, and strategic planning, in addition to the legal aspects of compliance. Alex values collaboration and believes that reaching out to other compliance professionals for guidance and mentorship can benefit professional growth. Join Tom Fox and Alex Cotoia as they delve deeper into this topic on the next episode of the Diligent Podcast.Key Highlights:
Navigating the Dynamic Regulatory Landscape for Compliance Professionals
Developing Essential Soft Skills for Compliance Professionals
Continuous Growth and Development in Compliance
The Importance of Compliance in Career Development
Ready for Purpose-Driven Compliance? Diligent equips leaders with the tools to build, monitor, and maintain an open, transparent ethics and compliance culture. For more information and to book a demo, visit Diligent.com

Dec 14, 2023 • 16min
Compliance professionals adapting to change: Industries, Regulations, and Beyond: Part 4-Yee Chow on Navigating the Current ESG Landscape
Welcome to a special series where we look down the road at key issues in 2024 and beyond, sponsored by Diligent. In this series I will visit with Nicolas Latham, Renee Murphy, Jessica Czeczuga; Yee Chow; and Alexander Cotoia. Over this series, we will consider compliant communications in regulated industries, managing conflicts of interest at the Board level, the Board’s role in compliance training and communications, navigating the current ESG landscape and professional growth and mentorship in compliance. In this Part 4, we navigate the current ESG landscape with Yee Chow.Yee Chow is a seasoned professional in the sustainability space, currently serving as the Director of Solution Engineering and Consulting at Diligent. With over 16 years of experience, Chow has witnessed the evolution of the chief compliance officer's role in ESG compliance. Chow's perspective on this evolution is that it has become a significant and integral part of corporate agendas. Previously, ESG was seen as a side topic for companies to gain more credentials and marketing, but in recent years it has become a major focus for the majority of corporations globally. This shift has led to changes in the roles of chief compliance officers and internal management, with ESG now being elevated to their level of responsibility and accountability. Chow believes that this shift is necessary and beneficial for companies in the future. Join Tom Fox and Yee Chow on this episode of the Diligent Podcast to delve deeper into this topic.Key Highlights· Elevated ESG Compliance Leadership: CCO's Evolving Role· Mandatory Reporting on ESG Factors· Integrating ESG into Board Meetings and DiscussionsReady for Purpose Driven Compliance? Diligent equips leaders with the tools they need to build, monitor and maintain a culture of open, transparent ethics and compliance. For more information and to book a demo, visit Diligent.comJoin us tomorrow where we conclude our series with a review of professional development and mentoring for compliance professionals.

Dec 13, 2023 • 16min
Compliance Professionals Adapting to Change: Industries, Regulations, and Beyond: Part 3 – Jessica Czeczuga on the Role of a Board of Directors in Training and Communications
Welcome to a special series sponsored by Diligent, where we look down the road at key issues in 2024 and beyond. In this series, I will visit with Nicholas Latham, Renee Murphy, Jessica Czeczuga, Yee Chow, and Alexander Cotoia. Over this series, we will consider compliant communications in regulated industries, managing conflicts of interest at the Board level, the Board’s role in compliance training and communications, navigating the current ESG landscape, and professional growth and mentorship in compliance. In Part 3, we review the role of a Board of Directors in compliance training and communications with Jessica Czeczuga.Jessica Czeczuga is a seasoned corporate training and compliance professional, currently serving as the Principal Instructional Designer at Diligent. Jessica’s perspective on the importance of Board oversight in corporate training and compliance is shaped by her extensive experience and deep understanding of compliance programs. She emphasizes the crucial role of the Board in setting the tone for the organization’s culture, advocating for active communication from the Board about the importance of training to all employees. Jessica also suggests that the Board should be more significant in discussions about your organization’s compliance efforts, ensuring it meets its stated commitments. She views the Board as another group within the organization that requires tailored training and active involvement in promoting a culture of compliance. Join Tom Fox and Jessica Czeczuga as they delve deeper into this topic.Key Highlights:
Driving Compliance and Training Messaging
Fostering Alignment Through Board Involvement
Assessing the Impact of Multinational Training
Ready for Purpose-Driven Compliance? Diligent equips leaders with the tools to build, monitor, and maintain an open, transparent ethics and compliance culture. For more information and to book a demo, visit Diligent.comJoin us tomorrow as we consider navigating the current ESG landscape.

Dec 12, 2023 • 20min
Compliance Professionals Adapting to Change: Industries, Regulations, and Beyond: Part 2 – Renee Murphy on Managing Conflicts at the Board
Welcome to a special series sponsored by Diligent, where we look down the road at key issues in 2024 and beyond. In this series, I will visit with Nicholas Latham, Renee Murphy, Jessica Czeczuga, Yee Chow, and Alexander Cotoia. Over this series, we will consider compliant communications in regulated industries, managing conflicts of interest at the Board level, the Board’s role in compliance training and communications, navigating the current ESG landscape, and professional growth and mentorship in compliance. Part 2 considers how an organization can manage conflicts of interest with Renee Murphy on the Board of Directors.Renee Murphy has a rich compliance, governance, and risk management background. Having served as both an internal and external auditor and currently the Chief Evangelist of Diligent, she brings a unique perspective to managing board-level conflicts of interest and implementing ESG practices. Renee believes that conflicts of interest at the board level can have serious implications and emphasizes the importance of identifying and addressing these conflicts to prevent financial misconduct. She also advocates that boards prioritize disclosing their ESG practices and carbon emissions, as stakeholders will increasingly demand this. Her expertise and insights are shaped by her diverse experiences, including her role as a lead analyst at Forrester Research and her work with Fortune 500 companies. Join Tom Fox and Renee Murphy as they delve deeper into these topics on the next episode of the Diligent Podcast.Key Highlights:
Board Members Sitting on Multiple Boards
Conflicts of Interest at the Board Level
ESG Reporting for Long-Term Risk Management
The Role of Compliance in Board Governance
Ready for Purpose-Driven Compliance? Diligent equips leaders with the tools to build, monitor, and maintain an open, transparent ethics and compliance culture. For more information and to book a demo, visit Diligent.comJoin us tomorrow as we consider the role of the Board of Directors in compliance training, messaging, and communications.

Dec 11, 2023 • 16min
Compliance Professionals Adapting to Change: Industries, Regulations, and Beyond: Part 1 – Nicholas Latham on Compliant Communications
Welcome to a special series sponsored by Diligent, where we look down the road at key issues in 2024 and beyond. In this series, I will visit with Nicholas Latham, Renee Murphy, Jessica Czeczuga, Yee Chow, and Alexander Cotoia. Over this series, we will consider compliant communications in regulated industries, managing conflicts of interest at the Board level, the Board’s role in compliance training and communications, navigating the current ESG landscape, and professional growth and mentorship in compliance. In this Part 1, we consider compliant communications in regulated industries with Nicholas Latham.Nicholas Latham is an accounting professional with a strong accounting and risk management background, currently serving as a Client Partner at Diligent Corporation. His perspective on accounting and risk assessment is shaped by his extensive experience in the financial industry, particularly in the collections department of a US bank. Nicholas believes that organizations must implement and adapt frameworks such as COSO and ISO 31,000 to manage and mitigate risks effectively. He also emphasizes the need for a holistic view of risk and control across the entire organization rather than siloed departments, and he believes these frameworks can help provide a comprehensive understanding of the organization’s risk landscape. Join Tom Fox and Nicholas Latham on this episode of the Diligent Podcast as they delve deeper into Latham’s expertise in governmental accounting and risk assessment.Key Highlights:
Risk and Control Expertise in Professional Background
Assessing and Mitigating Risk in Organizations
Holistic View of Organizational Operations and Risk
Ready for Purpose-Driven Compliance? Diligent equips leaders with the tools to build, monitor, and maintain an open, transparent ethics and compliance culture. For more information and to book a demo, visit Diligent.comJoin us tomorrow, where we will consider managing conflicts of interest at the Board of Directors.


