Business of Tech: Daily 10-Minute IT Services Insights

Three things to know today The FCC works on maps https://www.vice.com/en/article/epd7yj/america-is-finally-fixing-its-crappy-broadband-availability-maps This week in SolarWinds https://www.theverge.com/2021/2/18/22288961/solarwinds-hack-100-companies-9-federal-agencies https://www.cnn.com/2021/02/17/politics/solarwinds-hack-investigation/index.html https://www.crn.com/news/security/solarwinds-hacked-from-inside-u-s-100-orgs-compromised?itc=refresh https://www.scmagazine.com/home/security-news/network-security/internet-exposed-orion-servers-drop-25-since-solarwinds-breaches-announced/ https://globalnews.ca/video/7641101/fireeye-ceo-says-solarwinds-hack-was-found-after-security-staff-noticed-issue-with-employee-account https://www.euroweeklynews.com/2021/02/15/microsoft-president-says-solarwinds-hack-most-sophisticated-ever/ AND Australian regulations on news https://www.theverge.com/2021/2/17/22287776/facebook-block-news-australia-regulation-media-link-sharing https://www.theverge.com/2021/2/17/22288256/facebook-australia-news-ban-governmental-agency-accounts https://www.abc.net.au/news/2021-02-18/bom-health-authorities-betoota-caught-in-facebook-news-ban/13166394?section=technology https://www.axios.com/tech-coughs-up-money-for-news-as-regulatory-threats-loom-f7feccc2-a097-437c-918a-7de0c6be3f49.html?utm_source=newsletter&utm_medium=email&utm_campaign=newsletter_axioslogin&stream=top  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Three things to know today Data from secret shopping https://www.linkedin.com/feed/update/urn:li:activity:6767699131298299904/ Spotify on work from home https://www.cnbc.com/2021/02/12/spotify-will-let-employees-work-from-anywhere-after-the-pandemic.html https://www.ciodive.com/news/hybrid-work-technology-2021/595039/ AND The story didn’t end with Spotify https://www.wsj.com/articles/another-remote-work-year-looms-as-office-reopening-plans-are-delayed-11613039402?st=sd0q76ptzyi4icg&reflink=article_email_share https://www.axios.com/newsletters/axios-future-0a58c6d5-0d66-4564-a6f7-12c01f7237cc.html?chunk=2&utm_term=emshare#story2 https://www.nytimes.com/2021/02/17/magazine/video-conference.html?mc_cid=349639be07&mc_eid=70cbbe1cdc https://www.channelpronetwork.com/article/yin-and-yang-remote-worker-productivity  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Three things to know today Chromebooks 2020 growth https://www.geekwire.com/2021/chromebooks-outsold-macs-worldwide-2020-cutting-windows-market-share/ https://iotbusinessnews.com/2021/02/11/06951-the-number-of-smart-homes-in-europe-and-north-america-will-reach-179-million-in-2024/ Regulations that pass and fail https://www.nytimes.com/2021/02/12/technology/maryland-digital-ads-tax.html https://thehustle.co/north-dakota-big-tech/ https://www.channelpro.co.uk/news/12059/uk-government-announces-20m-smb-brexit-support-fund AND Fifth and sixth generation cybersecurity https://www.weforum.org/agenda/2021/02/fifth-generation-cyberattacks/ https://www.channelfutures.com/mssp-insider/it-facing-major-security-issues-but-cloud-security-may-be-most-immense https://www.cybersecurity-insiders.com/what-is-a-gen-6-cyber-attack/  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Three things to know today Microsoft partner program – co selling to SMBs https://blogs.microsoft.com/blog/2021/02/10/microsofts-partner-ecosystem-enabling-innovation-and-business-resilience/ French IT providers hacked https://www.reuters.com/article/global-cyber-centreon/update-1-french-it-monitoring-companys-software-targeted-by-hackers-cyber-agency-idUSL1N2KL1EC AND Another labor union https://www.theverge.com/2021/2/11/22278684/medium-union-unionizing-communications-workers-america https://www.ciodive.com/news/cloud-skill-demand-aws-azure-google-cloud/594961/  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Inspired by a reddit comment, let's tackle the question "what should you do if you're new to the space?" I’ve done two videos that are super popular – “If I were to start an MSP”, and “Don’t Start an MSP”. The first is about the type of business I would start now, and the second about the challenges of the market as they exist now, that did not exist when I first started. If I was starting something today.. how would I disrupt my competitors? How would I disrupt and displace those established providers? Rather than gatekeeping… how could I stand before the gates and tell the invading army how to take them down?  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

An interview with Alex Hoff of Auvik Networks. A large percentage of IT pros don’t know what is on their network Alex thinks networks are going to get more simple: Why? Why didn’t IoT drive new adoption as predicted? How do you think about zero trust security? What is your North Star vision of network management? How does cloud factor into your approach to network management? So what about SaaS management? How are you making decisions on features and products? What’s the end game for Auvik?  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Three things to know today Broadband perception is changing fast https://arstechnica.com/tech-policy/2021/02/isps-step-up-fight-against-spacex-tell-fcc-that-starlink-will-be-too-slow/ https://www.axios.com/newsletters/axios-login-8dfd25ec-2ddd-4cbc-83f1-202793d01aa3.html?chunk=0&utm_term=emshare#story0 https://www.theverge.com/2021/2/8/22273185/justice-department-drops-california-net-neutrality-lawsuit-ajit-pai https://www.washingtonpost.com/technology/2021/02/09/lifeline-broadband-internet-fcc-coronavirus/ State law roundup – IT services companies care https://www.axios.com/newsletters/axios-login-cb8713b9-d1a4-40fe-9846-ef0457345abd.html?chunk=0&utm_term=emshare#story0 AND This week in SolarWinds https://www.bankinfosecurity.com/microsoft-office-365-was-solarwinds-initial-attack-vector-a-15939 https://www.crn.com/news/security/alex-stamos-attributes-solarwinds-hack-to-russian-intel-service?itc=refresh https://www.nbcboston.com/news/national-international/us-response-to-solarwinds-hack-has-been-disorganized-senators/2298623/ https://www.nytimes.com/2021/02/10/us/politics/biden-russia-solarwinds-hacking.html https://www.bleepingcomputer.com/news/security/us-coast-guard-orders-maritime-facilities-to-report-solarwinds-breaches/ https://www.crn.com/slide-shows/security/10-bold-statements-from-solarwinds-msp-after-the-orion-hack/10 https://www.crn.com/news/security/solarwinds-msp-hunts-for-new-security-chief-following-split https://www.businessinsider.com/new-ceo-solarwinds-inherited-hack-sudhakar-ramakrishna-cybersecurity-2021-2 https://www.washingtonpost.com/technology/2021/02/09/fireeye-hack-russia-microsoft/  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Three things to know today NDA’s and searches in the US https://www.protocol.com/Policy/new-california-law-ndas https://www.theverge.com/2021/2/10/22276183/us-appeals-court-first-circuit-border-phone-search-decision-fourth-amendment Data that COVID tracing works https://www.technologyreview.com/2021/02/11/1018010/uk-exposure-notification-contact-tracing-app-succes/ https://techcrunch.com/2021/02/09/mount-sinai-study-finds-apple-watch-can-predict-covid-19-diagnosis-up-to-a-week-before-testing/ AND Security from Florida’s hack to Supply Chain breach https://www.theverge.com/2021/2/10/22277300/florida-water-treatment-chemical-tamper-teamviewer-shared-password https://www.bleepingcomputer.com/news/security/microsoft-keep-your-guard-up-even-after-emotet-s-disruption/ https://www.bleepingcomputer.com/news/security/office-365-will-help-admins-find-impersonation-attack-targets/ https://www.bleepingcomputer.com/news/apple/apple-fixes-sudo-root-privilege-escalation-flaw-in-macos/ https://www.bleepingcomputer.com/news/security/hackers-ask-only-1-500-for-access-to-breached-company-networks/ https://www.bleepingcomputer.com/news/security/researcher-hacks-over-35-tech-firms-in-novel-supply-chain-attack/  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Three things to know today New MSP performance data from Channel Pro https://www.channelpronetwork.com/article/2021-state-channel-bruised-roaring-back Jobs and economic data https://www.ciodive.com/news/high-demand-tech-roles-icims-2020/594574/ https://www.ciodive.com/news/emerging-tech-talent-demand-comptia/594735/ https://www.vox.com/policy-and-politics/22264320/jobs-report-unemployment-rate-inequality AND And where will those jobs go? https://www.businessinsider.com/salesforce-employees-can-work-from-home-permanently-2021-2 https://blog.dropbox.com/topics/company/dropbox-goes-virtual-first  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Three things to know today Water plant breached in Florida https://www.washingtonpost.com/nation/2021/02/09/oldsmar-water-supply-hack-florida/ https://www.theverge.com/2021/2/8/22273170/hackers-water-treatment-facility-florida-hacked-chemical-levels-changed https://www.bleepingcomputer.com/news/security/hackers-tried-poisoning-town-after-breaching-its-water-facility/ 2FA in Open Source https://thenewstack.io/why-open-source-project-maintainers-are-reluctant-to-use-digital-signatures-two-factor-authentication/ AND Does new tech spur innovation? https://www.ciodive.com/news/IT-creativity-research-spend/594657/  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.