Business of Tech: Daily 10-Minute IT Services Insights

Two things to know today Remote work starts thinking hybrid work https://www.protocol.com/newsletters/sourcecode/remote-work-hybrid-is-hard AND Regulation: How much do Americans dislike big tech, and what new law is introduced https://www.axios.com/newsletters/axios-login-a9a40766-5be3-4ad4-9470-da3768b0c173.html?chunk=3&utm_term=emshare#story3 https://www.protocol.com/democrats-plan-section-230  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

A conversation with Jim Lippie, CEO of SaaS Alerts. The discussion is about his history in the space, what he sees for cloud management, why this hasn’t happened before, and what the big risk is for providers.  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Three things to know today Yet another tech worker union https://www.ciodive.com/news/tech-workers-form-new-union-on-heels-of-kickstarter-organization/594473/ This week in SolarWinds https://www.wsj.com/articles/suspected-russian-hack-extends-far-beyond-solarwinds-software-investigators-say-11611921601 https://www.msspalert.com/cybersecurity-news/solarwinds-patches-three-vulnerabilities/ https://www.wsj.com/articles/hackers-lurked-in-solarwinds-email-system-for-at-least-9-months-ceo-says-11612317963?mod=djemalertNEWS https://www.toolbox.com/security/threat-reports/news/solarwinds-hackers-exploited-weak-access-policies-to-infiltrate-the-network/ https://gizmodo.com/the-solarwinds-hack-just-keeps-getting-wilder-1846193313 https://statescoop.com/no-evidence-solarwinds-hack-touched-election-systems/ https://www.cisa.gov/news/2021/01/05/joint-statement-federal-bureau-investigation-fbi-cybersecurity-and-infrastructure https://securityboulevard.com/2021/02/more-solarwinds-news/ https://gcn.com/articles/2021/02/02/smarter-einstein.aspx https://fortune.com/2021/01/29/solarwinds-cybersecurity-zero-trust-national-security-supply-chain-risk-vendors-clean-network/ https://www.cfr.org/blog/most-tools-failed-detect-solarwinds-malware-those-did-failed-too AND Call center technologies teach us https://www.channele2e.com/business/enterprise/customer-service-technologies-options/  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Three things to know today Comcast changes their basic internet package https://www.theverge.com/2021/2/2/22261402/comcast-internet-essentials-doubling-speed-uploads https://www.theverge.com/2021/2/3/22264430/comcast-data-cap-rollout-delayed-twelve-us-states-isp-bills https://www.vox.com/recode/2021/2/3/22262847/fcc-broadband-affordability-e-rate-comcast-rosenworcel More MacOS data points https://www.bleepingcomputer.com/news/security/microsoft-defender-now-detects-macos-system-app-vulnerabilities/ https://www.zdnet.com/article/recent-root-giving-sudo-bug-also-impacts-macos/ https://www.zdnet.com/article/recent-root-giving-sudo-bug-also-impacts-macos/ https://www.ciodive.com/news/macos-enterprise-growth-IT-management-cost/594170/ AND Why are we so bad with zero days? https://www.technologyreview.com/2021/02/03/1017242/google-project-zero-day-flaw-security/ https://rcpmag.com/blogs/scott-bekker/2021/02/msp-vendor-security-check.aspx  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Three things to know today JLL gets smart about the office https://www.protocol.com/newsletters/protocol-enterprise/race-office-software?rebelltitem=1#rebelltitem1 Google ends Stadia Game studios https://www.businessinsider.com/google-abandons-video-game-development-stadia-2021-2 AND Lessons about social media bias https://www.theverge.com/2021/2/1/22260269/anti-conservative-bias-social-media-no-evidence-nyu-research  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Two things to know today The Pulse of the Managed Services Provider 2021 Report https://www.acronis.com/en-us/resource-center/resource/560/ https://blog.smallbizthoughts.com/2021/02/acronis-reports-on-pulse-of-industry.html AND ConnectWise Buys Service Leadership https://www.channele2e.com/channel-partners/msps/connectwise-acquires-service-leadership-for-msp-tsp-benchmarking/ https://www.channelpronetwork.com/news/connectwise-buys-managed-services-consultancy-service-leadership  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Three things to know today The SolarWinds hack.. isn’t the SolarWinds hack https://apple.news/Ah1knrfThSnOn07oM07hzFA https://blog.malwarebytes.com/malwarebytes-news/2021/01/malwarebytes-targeted-by-nation-state-actor-implicated-in-solarwinds-breach-evidence-suggests-abuse-of-privileged-access-to-microsoft-office-365-and-azure-environments/ Broadband changes on the horizon https://www.geekwire.com/2021/world-remote-everything-washington-state-sees-new-push-public-broadband-networks/ https://www.buzzfeednews.com/article/carolineodonovan/teenagers-take-on-comcast-internet-essentials https://www.bloomberg.com/news/articles/2021-01-30/computer-shy-elderly-are-shouldered-aside-in-vaccination-race https://www.axios.com/covid-vaccine-senior-citizens-8d74583d-bdca-41a1-8e04-e24b282a6d12.html AND Tech unions growing pains https://www.theverge.com/2021/1/30/22256577/alphabet-workers-union-turmoil-global-alliance-announcement-google-cwa  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

This is a preview of our new YouTube Show, "What I Tell Investors". In this series, Dave Sobel, host of The Business of Tech and long time IT services expert, analyzes markets, sectors, and companies. Each episode dives in, with the perspective of trying to understand the market and why it matters. Taken from the perspective of what investors ask when they are looking to understand each, get those insights and perspectives without the expensive consulting calls! In this sample, the Remote Monitoring and Management Tool space is explored. This tool is used by Managed Services providers to deliver their solutions. The full episode is right here: https://youtu.be/jkx_E9WWUaQ Check out the show on YouTube, at https://youtube.com/mspradio/  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Three things to know today Microsoft responds to providers criticism https://www.crn.com/news/channel-programs/microsoft-mea-culpa-employee-didn-t-follow-process-in-direct-sales-vows-to-bolster-training https://www.geekwire.com/2021/microsoft-profits-jump-33-ceo-satya-nadella-cites-second-wave-digital-transformation/ This week in SolarWinds https://www.bankinfosecurity.com/president-biden-orders-solarwinds-intelligence-assessment-a-15826 https://www.itpro.co.uk/security/hacking/358421/russian-spy-agencies-warn-of-us-cyber-retaliation https://news.bloomberglaw.com/privacy-and-data-security/solarwinds-taps-ex-rep-dent-as-part-of-team-to-handle-hacking https://www.scmagazine.com/home/solarwinds-hack/sunbust-avoided-indicators-of-compromise-with-solarwinds-hack-but-left-breadcrumbs/ https://securityboulevard.com/2021/01/twenty-three-sunburst-targets-identified/ https://www.forbes.com/sites/thomasbrewster/2021/01/25/solarwinds-hacks-virginia-regulator-and-5-billion-cybersecurity-firm-confirmed-as-targets/ https://searchsecurity.techtarget.com/news/252495395/Mimecast-certificate-compromised-by-SolarWinds-hackers https://www.crn.com/news/security/fidelis-targeted-by-solarwinds-hackers-after-installing-orion?itc=refresh https://www.cshub.com/attacks/articles/iotw-another-solarigate-target-identified-by-microsoft AND Automatic threat modeling https://www.nuspire.com/press-releases/nuspire-launches-new-industry-based-approach-to-threat-modeling/  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Three things to know today The macOS share of market is different than you think https://www.ciodive.com/news/apple-macos-devices-enterprise-idc/594089/ Pepsi goes Minecraft https://www.ciodive.com/news/pepsico-minecraft-virtual-training-zoom-fatigue/593997/ AND European data sovereignty takes another step https://www.channelpartnerinsight.com/news/4026302/atos-ovhcloud-unveil-european-cloud-sovereignty-partnership  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.