Business of Tech: Daily 10-Minute IT Services Insights

Three things to know today TechAisle says hybrid cloud will explode https://techaisle.com/blog/444-smb-and-midmarket-hybrid-cloud-adoption-likely-to-explode-exponentially The French lead the way on right to repair https://www.theverge.com/2021/2/26/22302664/apple-france-repairability-scores-index-law-right-to-repair https://www.telegraph.co.uk/environment/2021/03/01/right-repair-rules-white-goods-come-force-eu/ https://www.independent.co.uk/life-style/gadgets-and-tech/eu-right-repair-technology-decade-b1809408.html AND Which state will surprise you with their surge in broadband? https://www.cnet.com/news/how-coronavirus-stimulus-funds-helped-one-state-create-a-broadband-miracle/ Want to get the show on your podcast app, or get the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/ Support the show on Patreon: https://patreon.com/mspradio/ Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://shop.spreadshirt.com/mspradio Follow us on: Facebook: https://www.facebook.com/mspradionews/ Twitter: https://twitter.com/mspradionews/ Instagram: https://www.instagram.com/mspradio/ LinkedIn: https://www.linkedin.com/company/28908079/  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Two things to know today All the market data! Let’s make sense of it. https://www.channelinsider.com/news-and-trends/sales-channel-automation-IT https://www.crn.com/slide-shows/networking/the-highest-paying-it-jobs-and-the-lowest-in-2021 https://www.fwbusiness.com/news/article_9f35c9c8-e426-5a60-b548-c166d0a09bb3.html https://www.axios.com/newsletters/axios-future-bcee9d80-2e3f-4e67-8995-8964bcb94043.html?chunk=0&utm_term=emshare#story0 https://channeldailynews.com/news/ransomware-the-top-attack-type-in-canada-last-year-ibm-report/73332 https://www.axios.com/newsletters/axios-future-bcee9d80-2e3f-4e67-8995-8964bcb94043.html?chunk=1&utm_term=emshare#story1 AND Increased reliance on IT providers https://www.globenewswire.com/news-release/2021/01/26/2164219/0/en/Syntax-s-2021-IT-Trends-Report-Uncovers-the-Pandemic-s-Lasting-Impact-on-IT-and-Security-Investments.html Want to get the show on your podcast app, or get the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/ Support the show on Patreon: https://patreon.com/mspradio/ Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://shop.spreadshirt.com/mspradio Follow us on: Facebook: https://www.facebook.com/mspradionews/ Twitter: https://twitter.com/mspradionews/ Instagram: https://www.instagram.com/mspradio/ LinkedIn: https://www.linkedin.com/company/28908079/  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

A discussion with Vadim Vladimirskiy about the direction of the cloud. Are Virtual Desktops just a stepping stone? Is he worried about Microsoft swallowing the space? Why all the discussion about cost management? And where is this going? Want to get the show on your podcast app, or get the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/ Support the show on Patreon: https://patreon.com/mspradio/ Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://shop.spreadshirt.com/mspradio Follow us on: Facebook: https://www.facebook.com/mspradionews/ Twitter: https://twitter.com/mspradionews/ Instagram: https://www.instagram.com/mspradio/ LinkedIn: https://www.linkedin.com/company/28908079/  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Three things to know today This week in SolarWinds https://www.zdnet.com/article/microsoft-says-solarwinds-hackers-downloaded-some-azure-exchange-and-intune-source-code/ https://www.channelfutures.com/security/microsoft-conclusion-on-solarwinds-hack-conflicts-with-other-messages https://www.darkreading.com/operations/microsoft-releases-free-tool-for-hunting-solarwinds-malware/d/d-id/1340260?_mc=rss_x_drr_edt_aud_dr_x_x-rss-simple https://thehill.com/policy/cybersecurity/539598-biden-calls-for-creating-rules-on-cyber-tech-to-combat-china-and-russia https://thehill.com/policy/cybersecurity/540178-microsoft-fireeye-mandatory-breach-reporting-solarwinds-hack https://www.crn.com/news/security/u-s-senators-aws-infrastructure-used-in-solarwinds-attack https://www.marketwatch.com/story/russia-assigned-more-than-1-000-expert-engineers-to-execute-solarwinds-hack-says-microsoft-exec-11614116490?link=MW_latest_news https://www.cnet.com/news/solarwinds-hearing-announced-by-house-committees/ https://www.crn.com/news/security/aws-solarwinds-hackers-used-our-elastic-compute-cloud?itc=refresh https://www.zdnet.com/article/solarwinds-cybersecurity-spending-tops-3-million-in-q4-sees-20-million-to-25-million-in-2021/#ftag=CAD-03-10abf5f https://www.crn.com/news/security/solarwinds-to-spend-up-to-25m-on-security-following-attack?itc=refresh https://www.wsj.com/articles/lawmakers-call-for-ambassador-to-represent-u-s-in-cyberspace-11614076201?mod=rss_Technology Google cancels another smart city https://www.bbc.com/news/technology-56168306 AND The NSA issues guidance on zero-trust https://www.fedscoop.com/nsa-zero-trust-guidance-reference-architecture/ https://media.defense.gov/2021/Feb/25/2002588479/-1/-1/0/CSI_EMBRACING_ZT_SECURITY_MODEL_UOO115131-21.PDF Want to get the show on your podcast app, or get the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/ Sup  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Three things to know today Australia, EU, California, and the Fed https://www.theverge.com/2021/2/23/22298199/california-net-neutrality-law-sb822 https://www.washingtonpost.com/technology/2021/02/23/net-neutrality-law-take-effect-california-after-judge-deals-blow-telecom-industry/ https://www.cnet.com/news/australia-passes-law-forcing-google-and-facebook-to-pay-news-publications/ https://www.theverge.com/2021/2/24/22283777/australia-new-media-bargaining-code-facebook-google-paying-news?mc_cid=c8fc6286be&mc_eid=70cbbe1cdc https://www.bloomberg.com/news/articles/2021-02-19/data-gridlock-averted-as-u-k-privacy-rules-set-to-get-eu-nod https://www.theverge.com/2021/2/24/22298376/biden-sign-semiconductor-shortage-executive-order-apple-amd-playstation News you can use on Zoom fatigue https://www.eurekalert.org/pub_releases/2021-02/su-sri022221.php AND Government IT spending for 2021 https://channellife.co.nz/story/gartner-reveals-latest-forecast-for-government-it-spending Want to get the show on your podcast app, or get the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/ Support the show on Patreon: https://patreon.com/mspradio/ Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://shop.spreadshirt.com/mspradio Follow us on: Facebook: https://www.facebook.com/mspradionews/ Twitter: https://twitter.com/mspradionews/ Instagram: https://www.instagram.com/mspradio/ LinkedIn: https://www.linkedin.com/company/28908079/  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Two things to know today How customers buy, how help desks work, and exec investment https://techaisle.com/blog/443-business-outcomes-based-customer-success-driven-pricing-is-imminent-ready-or-not https://www.slideshare.net/comptia/help-desk-trends https://www.ciodive.com/news/coronavirus-economy-job-role-change/595373/ AND Microsoft’s new industry specific clouds https://www.ciodive.com/news/microsoft-industry-specific-cloud/595586/ Want to get the show on your podcast app, or get the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/ Support the show on Patreon: https://patreon.com/mspradio/ Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://shop.spreadshirt.com/mspradio Follow us on: Facebook: https://www.facebook.com/mspradionews/ Twitter: https://twitter.com/mspradionews/ Instagram: https://www.instagram.com/mspradio/ LinkedIn: https://www.linkedin.com/company/28908079/  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Three things to know today Broadband regulation moves https://www.axios.com/newsletters/axios-login-1475df0a-b77b-466e-85ca-8364d70adcd9.html?chunk=0&utm_term=emshare#story0 https://www.theverge.com/2021/2/19/22291469/comcast-delays-northeast-data-cap-rollout-2022 https://www.theverge.com/2021/2/22/22292074/5g-nationwide-verizon-att-tmobile-c-band Facebook changes course in Australia https://www.bbc.com/news/world-australia-56165015 https://arstechnica.com/tech-policy/2021/02/microsoft-sides-with-european-news-sites-in-their-battle-with-google/ https://www.businessinsider.com/mark-zuckerberg-alex-jones-facebook-ban-soften-lenient-report-2021-2 AND The 25x25 initiative gets moving https://www.marketwatch.com/story/facebook-twitter-bank-of-america-and-other-large-companies-pledge-to-hire-diverse-leaders-11613759174 Want to get the show on your podcast app, or get the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/ Support the show on Patreon: https://patreon.com/mspradio/ Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://shop.spreadshirt.com/mspradio Follow us on: Facebook: https://www.facebook.com/mspradionews/ Twitter: https://twitter.com/mspradionews/ Instagram: https://www.instagram.com/mspradio/ LinkedIn: https://www.linkedin.com/company/28908079/  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Two things to know today Regulation – privacy, right to repair, and gig workers https://www.wsj.com/articles/states-push-internet-privacy-rules-in-lieu-of-federal-standards-11613644200?mod=djemalertNEWS https://www.protocol.com/Policy/virginia-maryland-washington-big-tech https://www.washingtonpost.com/technology/2021/02/18/amazon-facebook-google-maryland-lawsuit-tax/ https://www.vice.com/en/article/jgqk38/the-right-to-repair-movement-is-poised-to-explode-in-2021 https://www.wired.com/story/frances-new-tech-repairability-index-is-a-big-deal/ https://www.bloomberg.com/news/features/2021-02-17/gig-economy-coming-for-millions-of-u-s-jobs-after-california-s-uber-lyft-vote?sref=ExbtjcSG https://www.theverge.com/2021/2/19/22291580/prop-22-instacart-doordash-uber-lyft-postmates-grubhub-price-hike https://www.wsj.com/articles/restaurants-and-startups-try-to-outrun-uber-eats-and-doordash-11613903401?mod=rss_Technology AND New data on the threat report https://www.nuspire.com/q4-2020-threat-report/ https://arstechnica.com/information-technology/2021/02/new-malware-found-on-30000-macs-has-security-pros-stumped/ https://www.ciodive.com/news/bls-report-IT-job-demand/595409/ Support the show on Patreon: https://patreon.com/mspradio/ Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://shop.spreadshirt.com/mspradio Follow us on: Facebook: https://www.facebook.com/mspradionews/ Twitter: https://twitter.com/mspradionews/ Instagram: https://www.instagram.com/mspradio/ LinkedIn: https://www.linkedin.com/company/28908079/  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

I’ve been thinking a lot about marketing again. I didn’t really want to – but a Patreon asked, and look, that’s the best way to get my attention. Ask a question and I can’t stop thinking about it. Here’s the basic premise. If IT services has been talking about “sucking” at sales and marketing for 15… 20… years now, how come no one has fixed this?  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

An interview with Kevin Urrutia, an Entreprenuer with a tech background, selling services. Not IT services, but home services. What can we learn from the parallels in that space?  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.