#56 - Experiments for inclusion with Tom Van Hoey and Yalenka Mariën

Tom Van Hoey, from District09, and Yalenka Mariën, from Knight Moves, delve into the vital topic of digital inclusion in Flanders. They discuss the 'E-inclusion by Design' initiative, emphasizing small-scale experiments to enhance accessibility. The conversation highlights the necessity of user-centered approaches and the role of collaboration among city officials. Insights into their innovative escape game promote user-friendly services, showcasing how storytelling can drive sustained engagement and meaningful change in local governance.