#56 - Experiments for inclusion with Tom Van Hoey and Yalenka Mariën
Service Design Podcast
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Digital Inclusion Through Collaboration
This chapter examines the City Deal project, eInclusion by Design, launched during the COVID-19 pandemic to foster digital inclusion in Flemish cities. It discusses the importance of engaging end users in the service design process and highlights collaborative initiatives aimed at improving inclusivity and access to digital services.
Play episode from 02:54
Transcript
