Going All In with One Builder to Grow Your Real Estate Team with Kate Robinson | Ep 106

Mar 31, 2026

Kate Robinson, operations manager who rose from agent to run systems and training at Melnychuk Real Estate Group. She discusses scaling a deep partnership with one builder, building integrated ops and tech stacks, what makes top-producing agents, and the intensive selection and training process for new-home sales. Short, practical stories about expanding markets, tight builder integration, and plans to tighten systems and staff.

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ADVICE

Match Personality To Admin Role

Do match personality traits to role requirements when hiring admin staff.
Kate recommends assessing detail orientation, multitasking, stress recovery, and a 'we' mindset for high-volume teams.

INSIGHT

Intentional Market Expansion

Growing with intention beats adding agents for numbers alone.
Melnychuk expanded from Edmonton into Calgary and Winnipeg with deliberate hires and support staff like a listing coordinator and TC.

ADVICE

Own Your Systems Role

Do centralize ops and make one person the systems owner.
Kate runs systems, trains agents, and owns Follow Up Boss automations so agents focus on client-facing work.

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Wondering how to sell more new construction?
Curious about how to partner effectively with a home builder?

You’re about to learn the details of a partnership that’s grown from selling 10 new homes in one market in 2017 to 550 new homes per year in multiple markets today!

Learn how the #1 Century 21 real estate team in the world has integrated deeply and grown concurrently with one builder.

Kate Robinson was one of the first three agents with Melnychuk Real Estate Group before transitioning to transaction coordinator, then operations manager. She shares with you tips for that agent-to-staff opportunity, details of the role, and metrics to pay attention to.

Kate also highlights what top-performing agents do differently and the history, development, and foundation of their relationship with Akash Homes, a home builder and residential developer, to scale new construction sales across multiple markets.

Watch or listen for Kate’s insights into:

Transitions from real estate agent to transaction coordinator to operations manager
Which agents are good fits for staff roles
Expansion from 3 agents to 17 agents, 4 staff, and 3 markets
Details of an all-encompassing operations manager role
Details of their tech stack and what they pay most attention to
What top-performing agents do differently
How to earn a spot on the new build team
When and why they committed to one builder (after working with several)
How to integrate deeply with a builder partner
Top projects for the year ahead

At the end, learn about William and Madison Stephens, indoor, outdoor, and on-sleeve plants, a 30-acre lot, and places to learn.

More conversations on working with builders:

→ Treasure Davis https://www.realestateteamos.com/episode/real-estate-team-colorado-springs-treasure-davis

→ Jonathan Campbell https://www.realestateteamos.com/episode/how-to-drive-per-agent-productivity-jonathan-campbell

→ Mike Hines https://www.realestateteamos.com/episode/form-real-estate-partnership-oyler-hines

Connect with Melnychuk Real Estate Group:

→ https://www.instagram.com/melnychukrealestategroup/

→ https://www.melnychukgroup.com/

Mentioned in this episode:

→ https://www.instagram.com/thecindergroup/

→ https://thecindergroup.com/team

Connect with Real Estate Team OS

→ https://www.realestateteamos.com

→ https://linktr.ee/realestateteamos

→ https://www.instagram.com/realestateteamos/