HBR IdeaCast

Simple Rules for Creating Great Places to Work

Nov 5, 2015
Gareth Jones, author and management thinker known for writing about leadership and organizational culture. He explores why engagement metrics miss the point and how culture prevents scandals. He asks the provocative question why people should work somewhere. He outlines six traits of authentic organizations and shows how leaders can diagnose and build honest, local cultures.
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INSIGHT

Authenticity Explains Persistent Low Engagement

  • Employee engagement stays low globally despite HR efforts and needs a different framing.
  • Gareth Jones argues authenticity in organizations, not just engagement tricks, explains why people remain disengaged.
INSIGHT

Six Characteristics Of An Authentic Organization

  • People described six characteristics of authentic organizations they want to work in.
  • The traits are Difference, Radical Honesty, Extra Value, Authenticity, Meaning, and Simple Agreed Rules.
ADVICE

Practice Radical Honesty And Set The Agenda

  • Be proactively truthful: tell the truth before others do and set the agenda.
  • Jones contrasts BP's Gulf spill PR failure with Heineken and Novo Nordisk leaders who responded openly and earned trust.
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