FP&A Unlocked

How CFOs Are Using the Return on Change to Fix Failing Projects and Rethink ROI with Vincent & Ilana

Mar 19, 2026
Ilana Esterrich, CFO at Planned Parenthood focused on aligning finance with outcomes and change. Vincent Messina, enterprise software leader and CPA who champions Return on Change. They debate why traditional ROI fails. They explain documenting new ways of working, linking tools to business outcomes, and practical frameworks for buying and implementing technology.
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ANECDOTE

How Vincent And Ilana Met At A CFO Conference

  • Vincent met Ilana after presenting at a CFO conference where she energized a panel and then requested his slides.
  • Their mutual admiration turned into collaboration and a book about aligning vendor and practitioner perspectives on transformation.
ADVICE

Calculate Return On Change Before ROI

  • Start with Return on Change: list what you'll stop doing, start doing, and how attention will realign to enable measurable ROI later.
  • Ilana recommends measuring capability shifts (e.g., from manual reconciliation to real-time forecasting) not just cost savings.
ADVICE

Document New Roles To Recognize Value

  • Do translate desired new roles into documented outcomes so you can recognize realized gains and assign accountability.
  • Vincent stresses documenting that people will stop task A and perform task B, making the value explicit and measurable.
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