The Joe Reis Show

Why 90% of Your Data is Wasted (and How AI Reclaims It) w/ Amit Prakash

Apr 2, 2026
Amit Prakash, co-founder of ThoughtSpot and founder of Ampup who led AI teams at Google and Microsoft, tackles how we lose 90% of data by forcing reality into rigid tables. He discusses extracting high-fidelity signals from unstructured sales conversations. Topics include dynamic ontologies, sales as athletic strategy, AI agents and coaching, and building a central Business Brain to capture hidden value.
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INSIGHT

Dynamic Ontologies Replace Fixed CRMs

  • Dynamic ontologies are automated, context-specific schemas that change by company, stage, and product instead of fixed CRM fields.
  • Amit explains they detect axes like preparation and confidence from full meeting transcripts to create these ontologies.
ADVICE

Measure Stage Specific Sales Drivers

  • Treat each sales stage as a different objective and measure stage-specific drivers like discovery early and negotiation later.
  • Use transcripts to shrink conversational words into task-relevant dimensions and then run aggregation/driver analysis.
INSIGHT

Agents Could Run The Early Sales Dance

  • Early sales is a guarded information dance where buyers and sellers reveal just enough; agents could automate that matching phase.
  • Amit suggests buyer and seller agents could handle the early matching, then handoff to humans for high-trust deals.
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