AI for Revenue Leaders: The AI Hat Podcast

$1M in Sales in 6 Months Using AI Voice Agents - Thoughtly's Will Del Principe on the Agentic Shift

Feb 10, 2026
Will Del Principe, Growth and Solutions Engineering leader at Thoughtly who deploys AI voice agents, recounts driving nearly $1M in sales in six months. He discusses AI voice agents versus chatbots, reactivating cold leads at scale, consent and legal limits for AI calls, handoffs to human reps, and designing low-risk pilots and campaign architectures that replace hires with systems.
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ANECDOTE

Prospect Invites AI To Coffee

  • A real estate prospect invited an AI voice agent to grab coffee after a natural, rapport-building call.
  • The prospect had no idea they were speaking to an AI and suggested an in-person meetup.
INSIGHT

Voice Agents Act As Instant SDRs

  • Voice agents act as instant, scalable SDRs by answering questions and booking meetings in real time.
  • They remove top-of-funnel bottlenecks and accelerate lead response beyond human capacity.
ADVICE

Promote SDRs By Offloading Top-Of-Funnel

  • Let AI qualify leads and book meetings so human reps focus on deeper discovery and closing.
  • Use AI to free SDRs for down-funnel, high-value selling rather than repetitive outreach.
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