
Contractor Evolution 264. How To Build a Modern Marketing Strategy - Matt Jones
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Mar 18, 2026 Matt Jones, founder of Tradie Web Guys and former plumber turned marketer, shares how contractors can build a modern marketing machine. He covers aligning strategy with operations, screening and qualifying leads, using customer lifetime value, improving follow-up and conversions, and leveraging niching, reactivation lists, and paid priority programs to attract higher-quality clients.
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Use High Intensity Contact Cadence
- Persistently attempt contact: call twice daily with 2–3 attempts each for 7–10 days to book discovery.
- Matt reports many bookings occur after the 10th attempt, so stop early and you lose real opportunities.
Nurture Leads Who Aren't Ready Now
- A lead not ready now isn't a bad lead if you position yourself as the expert and nurture them.
- Matt recommends content and useful follow-up so prospects return when timing and budget align.
Start With ROAS Then Measure Full ROI
- Track ROAS as the controllable acquisition metric first, then layer in ROI factors like salaries and overhead.
- Use platform spend to judge ad efficiency before adding operational costs to the equation.
