Student Affairs NOW

Turning Assessment into Meaningful Change

Mar 4, 2026
Renee Delgado-Riley, equity-centered assessment leader; Jennifer Nalos, higher-education policy and assessment strategist; Cindy Cogswell, data-strategy and organizational learning expert; Gavin Henning, professor and standards leader. They discuss connecting assessment to change management. They cover frameworks for measuring change. They explore building trusting cultures, centering students and equity, and sustaining momentum for continuous improvement.
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ANECDOTE

Kotter Sparked The Book

  • Cindy discovered change frameworks when analyzing a VPSA-led restructuring and used Kotter to explain uneven progress across initiatives.
  • That campus example sparked the book idea to pair assessment with change theory for practical impact.
ADVICE

Co-Create Assessments With Colleagues

  • Involve stakeholders early and customize assessment processes to the division's culture to enable continuous improvement.
  • Renee Delgado-Riley recommends asking colleagues about their "assessment bucket list" and co-creating questions to ensure relevance and actionability.
ADVICE

Pay And Partner With Students

  • Treat students as partners across the full assessment cycle and compensate them for participation.
  • Renee describes student ambassador and graduate internship models and giving meal cards to participants to avoid exploitation and increase engagement.
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