Talking HealthTech

593 - Rethinking Private Hospital Care: Technology Integration and Value-Based Models

Mar 9, 2026
William Hadden, Managing Director at OneView ANZ, builds in-room patient tech to streamline care. Louise Shardey, CEO of Adeney Private Hospital, is creating a zero out-of-pocket, patient-centred hospital from scratch. They discuss designing integrated bedside technology, vendor collaboration for unified workflows, digital rounding and whiteboards, and using analytics to reduce waste while keeping patients in control.
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INSIGHT

Zero Out Of Pocket Private Hospital Model

  • Adeney was built as a zero out-of-pocket private hospital to demonstrate a value-based alternative for insured patients.
  • Ownership structure (42 doctor shareholders, Medibank minor shareholder) and policy design remove surgeon/anaesthetist/radiology/pharmacy gaps that usually create patient costs.
ADVICE

Design Around Workflows Not Features

  • Start with workflow mapping and integration principles, not shiny product features, to avoid people-powered data movement and redundant systems.
  • Use HIN-led data integration, cross-training, and vendor partnerships from project start so bedside tech supports clinical work rather than replaces it.
INSIGHT

Put Technology In The Room With The Patient

  • Embedding bedside technology with patients prevents nurses becoming 'care for the computer' and preserves clinical communication.
  • Adeney uses OneView at the bedside with biometric login so staff use tech alongside the patient during care interactions.
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