
This is Money Podcast Bonus: How we turned start-up Heidi into one of the biggest ski holiday firms
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Feb 19, 2026 Meet Alexander Blunt, travel-industry co-founder who led commercial and operations, and Marcus Blunt, product-minded co-founder who built data-led trip tools. They talk about turning a spreadsheet frustration into a tech-led, tailor-made ski holiday business. Hear how they tested ideas, survived COVID, rebranded, scaled with marketing and unit economics, and expanded into new seasons and resorts.
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Skiers Search By Experience, Not Resort
- Skiers choose how they want to travel, not a specific resort, so product search should mirror intent.
- Alexander used that mental model to design Heidi's customization and recommendation engine.
500k Sales Pact To Go All In
- They launched with an ATOL license for 500 passengers while still in full-time jobs and hit a £500k sales target.
- Meeting that target let them quit their jobs and hire a developer to scale the product.
First Booking Highs And Manual Lows
- Their first automated online booking felt magical until a customer asked for size 15 boots.
- Marcus then spent an afternoon calling every Chamonix hire shop to solve it, showing how tech still needs human workarounds.
