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Marketing and Psychology: Understanding Customer Behaviour with the ABC Approach
Understanding Customer Behaviour with the ABC Approach
Book • 2026
Marketing and Psychology bridges academic psychology and real-world practice, offering evidence-led strategies for marketing, communications, public health, and behaviour change.
It introduces the ABC framework to structure behavioural thinking, emphasises marginal gains over silver bullets, and shows how to use personas effectively without stereotypes.
The book helps practitioners apply behavioural science with confidence, clarity, and integrity.
It introduces the ABC framework to structure behavioural thinking, emphasises marginal gains over silver bullets, and shows how to use personas effectively without stereotypes.
The book helps practitioners apply behavioural science with confidence, clarity, and integrity.
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as his new book co-authored with Luanne Wise, bridging the gap between academic theory and marketing practice.

Tom Bowden-Green

38 snips
Real-world examples of cognitive biases


