Lancefield on the Line

I'm writing a book. There, I said it out loud.And in this episode, I invited someone who knows exactly what that means to put me in the hot seat.Scott Miller is a literary agent, 8 x best-selling author, and former podcast host of one of the world's most popular weekly leadership shows. He's represented hundreds of authors and been part of teams that have sold over 100 million copies of books. In this special episode, we swap chairs. Scott interviews me about my forthcoming book, Daily Strategies, and I interview him about what it takes to write, launch and land a great book.We get into the architecture of Daily Strategies, the seven moments and seven days that form the spine of the book, and why I believe strategy needs to move from the boardroom into the everyday decisions of mid-career professionals. Scott shares his own writing process, why he writes for readers who are like him, and why platform building matters far more than most authors realise.If you've ever thought about writing a book, are in the middle of one, or just want a behind-the-scenes look at what a book really takes, this one is for you.“Writing a book is 10% of the process.” – Scott MillerYou’ll hear about:Why I decided to write a book now.The ideal reader for Daily Strategies.The personal story behind the book.The architecture of the seven moments.How to reset after a difficult or shocking moment.How readers will use the book day to day.Scott's writing process and style.Balancing storytelling with practical toolkits.The one thing authors must nail.Why platform matters more than content.Scott's biggest superpower as an author.Scott's best day habit and what fuels it.About Scott:Scott Jeffrey Miller is an eight-time Wall Street Journal and Amazon bestselling author and for seven years hosted the world's largest weekly leadership podcast, On Leadership with Scott Miller. Scott is the cofounder of The Gray + Miller Agency, a literary, speaking, and talent agency representing hundreds of internationally recognised thought leaders and also cofounded Maison Vero, a professional publishing house bringing authors' books of all genres to the world's marketplace.Resources:Profile: https://shorturl.at/7lSa1 Website: https://shorturl.at/ZnApj Gray + Miller Agency: https://shorturl.at/4VX1h Instagram: https://shorturl.at/iZgV2 My resources:Try my High-stakes meetings toolkit https://bit.ly/43cnhnQTake my Becoming a Strategic Leader course https://bit.ly/3KJYDTjSign up to my Every Day is a Strategy Day newsletter http://bit.ly/36WRpri for modern mindsets and practices to help you get ahead.Subscribe to my YouTube channel http://bit.ly/3cFGk1k where you can watch the conversation.For more details about me:·      Services https://rb.gy/ahlcuy to CEOs, entrepreneurs and professionals.·      About me https://rb.gy/dvmg9n - my background, experience and philosophy.·      Examples of my writing https://rb.gy/jlbdds·      Follow me and engage with me on LinkedIn https://bit.ly/2Z2PexP·      Follow me and engage with me on Twitter https://bit.ly/36XavNI

What does courage really look like in leadership?Often, we associate courage with bold gestures, fearless leaders, or decisive moments where doubt disappears.My guest in this conversation is Professor Ranjay Gulati of Harvard Business School, who challenges that assumption through his research into what he calls the surprising science of everyday courage, and shows why fear is not a flaw in leadership but a starting point.We explore why courage is a decision rather than a personality trait, how leaders can resource themselves when uncertainty rises, and the difference between thoughtful courage and reckless action. Ranjay shares stories from his research and personal experience that reveal how narrative, support squads, rituals and process help individuals and organisations act boldly with purpose.If you’re facing decisions that feel uncomfortable this episode will help you build courage deliberately and use it as a practical leadership skill.“Fear is a reaction; courage is a decision” – Ranjay GulatiYou’ll hear aboutWhy courage is a decision, not a traitHow fear shows up in leadership decisionsCourage versus recklessnessIndividual courage versus collective courageThe power of personal narrativeHow leaders resource themselvesSupport squads and courageous leadershipWhy courage is a team sportRituals that help manage fearBuilding courage as a muscleCommon leadership blind spots around courage About Ranjay Gulati:Ranjay Gulati is a Professor of Business Administration at Harvard Business School.  His pioneering work focuses on unlocking organizational and individual potential—embracing courage, nurturing purpose-driven leaders, driving growth, and transforming businesses. The Economist, Financial Times and the Economist Intelligence Unit have listed him as among the top handful of business school scholars whose work is most relevant to management practice.  He is a Thinkers50 top management scholar, and serves on the board of several entrepreneurial ventures. He is the author of Deep Purpose (2022) and How to be Bold (2025), both published by HarperCollins. He lives in Newton, Massachusetts with his wife and two children.Profile: https://www.linkedin.com/in/ranjay-gulati/Book - How to be Bold: the Surprising Science of Everyday Courage: https://ranjaygulati.com/how-to-be-bold/Research - https://www.hbs.edu/faculty/Pages/profile.aspx?facId=77265My resources:Try my High-stakes meetings toolkit (https://bit.ly/43cnhnQ)Take my Becoming a Strategic Leader course (https://bit.ly/3KJYDTj)Sign up to my Every Day is a Strategy Day newsletter (http://bit.ly/36WRpri) for modern mindsets and practices to help you get ahead.Subscribe to my YouTube channel (http://bit.ly/3cFGk1k) where you can watch the conversation.For more details about me:Services (https://rb.gy/ahlcuy) to CEOs, entrepreneurs and professionals.About me (https://rb.gy/dvmg9n) - my background, experience and philosophy.Examples of my writing https://rb.gy/jlbdds)Follow me and engage with me on LinkedIn (https://bit.ly/2Z2PexP)Follow me and engage with me on Twitter (https://bit.ly/36XavNI)

What if loneliness at work isn’t a personal weakness but a strategic signal?That’s the case my guest, Dr Connie Noonan Hadley, makes in this conversation. She’s an Organisational Psychologist, the founder of the Institute for Life at Work, and one of the world’s leading experts on workplace loneliness and social connection.We explore why loneliness is on the rise even in busy offices and hybrid teams, and why it’s not about being alone, but about the emotional distress that comes from missing the positive connections we need. Connie explains why return to office mandates rarely solve the problem, and how loneliness can quietly drain motivation, creativity and trust, the lifeblood of performance.Connie gives practical guidance for leaders to understand, normalise and address loneliness through small but powerful shifts in conversation, time and reward systems.If you’re leading a team or organisation this episode will help you see loneliness as a core signal of how well your culture enables people to thrive, perform and feel human.“Connection is a performance driver, not a luxury.” - Connie Noonan HadleyYou’ll hear about· What loneliness at work really means· Common myths about hybrid work and connection· Signs leaders should look for in their teams· The UNITE framework for reducing loneliness· Why connection drives productivity and creativity· How AI is reshaping human connection at work· Practical steps for leaders and individualsAbout Connie:Dr Connie Noonan Hadley is a leading organisational psychologist. She is the founder of the Institute for Life at Work and a research associate professor at the Boston University Questrom School of Business. Her focal areas include the impact of Al on interpersonal dynamics at work, loneliness, psychological safety, trust, burnout, mental health, team effectiveness, and the management of human capital. She has been published widely and was named to the Thinkers50Radar List for her rising global influence as a management scholar.Resources:Profile: https://www.linkedin.com/in/connie-noonan-hadley-7303066/Institute for Life at Work: https://www.institutelifework.org/‘We’re still lonely at work’ HBR article (including loneliness tool): https://tinyurl.com/yc29dr7eWork Loneliness Scale (free tool to measure your loneliness): https://ck5tzycazgv.typeform.com/to/F39lnzno#source_id=LotLMy resources:Try my High-stakes meetings toolkit (https://bit.ly/43cnhnQ)Take my Becoming a Strategic Leader course (https://bit.ly/3KJYDTj)Sign up to my Every Day is a Strategy Day newsletter (http://bit.ly/36WRpri) for modern mindsets and practices to help you get ahead.Subscribe to my YouTube channel (http://bit.ly/3cFGk1k) where you can watch the conversation.For more details about me:· Services (https://rb.gy/ahlcuy) to CEOs, entrepreneurs and professionals.· About me (https://rb.gy/dvmg9n) - my background, experience and philosophy.· Examples of my writing https://rb.gy/jlbdds)· Follow me and engage with me on LinkedIn (https://bit.ly/2Z2PexP)· Follow me and engage with me on Twitter (https://bit.ly/36XavNI)

What separates a good team from a world-class one.My guest today has lived that question at the highest levels. Ollie Phillips captained England in rugby sevens, rowed across oceans, and now runs Optimist Performance, helping teams move from great to world class.We explore why most organisations spend 95% of their time playing the game and only 5% practising the hard skills of leadership and teamship. Ollie reveals how elite teams build unshakeable trust, why practising discomfort before big moments matters, and how momentum can be the most contagious force in any environment.You'll hear about Ollie’s transition from being the best in the world to starting again as a beginner, and how infectious energy combined with clarity of purpose creates unstoppable teams.If you're leading a team right now, this conversation will give you fresh tools to unlock world-class performance.“We spent 95% of our time practising for 5% of the delivery” — Ollie PhillipsYou’ll hear aboutWhy practising discomfort builds world-class performance capabilityCreating communities through shared experiencesTrust as the foundation of high-performing teamsCommunication that considers how messages need to be heardRed flags in team environments and cultures The difference between never losing and loving winningWhy 95% of time goes to playing versus practisingRecognising progress without comparing yourself to othersHow momentum multiplies in both directionsAbout Ollie:Ollie's journey has taken him from international rugby pitches to the boardrooms of global businesses, across oceans, over mountain peaks, and into some of the toughest environments on Earth. What unites it all? A lifelong obsession with unlocking performance — in himself, and in others.He captained England Rugby 7s, was named World 7s Player of the Year, and coached Wales Women and China’s Olympic programme. He's swum the English Channel, circumnavigated the globe, stood at the North Pole, and holds four world records for feats of endurance and teamwork in some of the planet’s most extreme locations.Alongside that, he's held senior leadership roles at PwC, advising global businesses on culture, strategy, and transformation. He now sits on boards across private equity, sport, and exploration, and holds an Executive MBA from Cambridge.Resources:Profile: https://shorturl.at/aY7IeOptimist Performance: https://shorturl.at/9upbUInsights: https://shorturl.at/k7P4dMy resources:Try my High-stakes meetings toolkit (https://bit.ly/43cnhnQ) Take my Becoming a Strategic Leader course (https://bit.ly/3KJYDTj)Sign up to my Every Day is a Strategy Day newsletter (http://bit.ly/36WRpri) for modern mindsets and practices to help you get aheadSubscribe to my YouTube channel (http://bit.ly/3cFGk1k) where you can watch the conversationFor more details about me:● Services (https://rb.gy/ahlcuy) to CEOs, entrepreneurs and professionals● About me (https://rb.gy/dvmg9n) - my background, experience and philosophy● Examples of my writing https://rb.gy/jlbdds)● Follow me and engage with me on LinkedIn (https://bit.ly/2Z2PexP)● Follow me and engage with me on Twitter (https://bit.ly/36XavNI)

Jennifer Fondrevay, author and M&A advisor who helps leaders navigate people-centred integrations. She explains organisational grief after deals and why productivity can drop 25–30%. Short, practical strategies: the five stages of organisational grief, handling denial and anger, keeping customers as the North Star, and why high performers often struggle during transitions.

Julian Birkinshaw, academic leader and strategy scholar (now Dean of Ivey Business School), explores myths about digital disruption. He explains why incumbents can be resilient, the value of ambidexterity, and why fast-second moves often outperform first movers. Short experiments, symbolic leadership, and cautious use of generative AI are highlighted as practical approaches to lasting transformation.

In this engaging discussion, Niko Canner, the founder of Incandescent and advisor to leaders on strategy, advocates for applying strategic thinking to personal life. He shares how busyness can hinder purpose and emphasizes the importance of small, intentional choices. David reveals a personal story about reclaiming focus after a family crisis, illustrating how crises can spark intentional living. They explore how individual strategies can enhance team performance and the ripple effects of strategic habits in organizations, inviting listeners to reflect on their legacy and contributions.

What does it take to push yourself to the absolute limit and keep going for a cause bigger than yourself?Imagine you’re cycling 3,000 miles in 12 days on no more than 2 hours sleep a day. You feel exhausted, with nothing left to give, but important decisions need to be made to achieve your goal.This was the reality for my guest in this episode, Kurt Matzler, one of the world’s most cited strategy professors and an elite ultra-endurance cyclist who has completed the Race Across America, often described as the toughest race in the world.We dive into how Kurt blends his expertise in strategy with the demands of ultra-cycling: from meticulous planning and team building to the mental resilience needed to ride for 22 hours a day across deserts and mountain ranges.It’s a conversation that will inspire you to think bigger, plan smarter, and persist longer. And perhaps, to take on a challenge you once thought impossible.“Be willing to do everything that is needed to achieve your big goal” – Kurt MatzlerYou’ll hear about:Race Across America: the world’s longest bike raceThe role of purpose in endurance challengesBalancing training with work and familyBuilding mental toughness before the raceThe power of delegating decisions to a teamLessons from setbacks and resilienceCreating a high-performance support crewWhy strategy means saying noTurning big goals into smaller milestonesThe impact Kurt wants to have on the worldAbout Kurt Matzler:Kurt is professor of Strategic Management at the University of Innsbruck, Austria. According to Brightline Initiative he is one of the best strategic thinkers in the world. He is academic director of the Executive MBA program at MCI in Innsbruck and partner of IMP, an international consulting firm, the winner of the hidden champions in consulting in the field of disruption in Germany. Kurt is author of more than 300 academic papers and several books. He is co-author of the German edition of the Innovator’s dilemma, one of the six most important management books overall (Economist). He is author of The High Performance Mindset (2023, among the 10 best business books of 2023, Forbes), co-author of "Open Strategy" (MIT Press,  2021, according to the Strategy+Business Magazine the best strategy book of 2021) and "Digital Disruption" (2016). With more than 35,000 citations in Google Scholar and an H-Index of 82, Kurt belongs to the top 20 strategy researchers in Europe and to the top 50 in the world. He is included in the John Ioannidis Stanford University’s database of the world’s top 2% of scientists in all disciplines. He is a passionate cyclist and a solo finisher of the Race Across America 2022 and 2025, Race Around Austria, Northcape4000 and Ultracycling World Champion 2024 (Master class). With his participation in RAAM, his Rotary team raised more than USD 4,500,000 to eradicate Polio.Resources:Profile: https://www.linkedin.com/in/kurt-matzler-99206b7/Book: https://shorturl.at/zPdnLMy resources:Try my High-stakes meetings toolkit (https://bit.ly/43cnhnQ) Take my Becoming a Strategic Leader course (https://bit.ly/3KJYDTj)Sign up to my Every Day is a Strategy Day newsletter (http://bit.ly/36WRpri) for modern mindsets and practices to help you get aheadSubscribe to my YouTube channel (http://bit.ly/3cFGk1k) where you can watch the conversationFor more details about me:● Services (https://rb.gy/ahlcuy) to CEOs, entrepreneurs and professionals.● About me (https://rb.gy/dvmg9n) - my background, experience and philosophy.● Examples of my writing https://rb.gy/jlbdds)● Follow me and engage with me on LinkedIn (https://bit.ly/2Z2PexP)● Follow me and engage with me on Twitter (https://bit.ly/36XavNI)

What happens when your boss is the problem?A good boss can inspire you and be a catalyst for your career, whilst bad bosses limit your potential, putting the brakes on your trajectory.In this conversation with Mita Mallick, author of The Devil Emails at Midnight, we explore the behaviours that make bosses bad, and the lessons we can take to become better leaders. Mita shares raw, funny and moving stories from her career, showing how toxic dynamics shape us, and how inclusion and vulnerability can transform workplaces.We discuss why kindness is still seen as weakness, the warning signs that you might be slipping into bad boss territory, and how to handle life’s toughest moments, such as grief, while still leading with integrity.If you’ve ever wondered whether you’re bringing out the best in your people, or if you’re stuck with a boss who doesn’t, this episode will give you the tools and courage to flip the script.“Hurt people hurt people.” – Mita MallickYou'll hear about:·      Personal stories of bad bosses·      Why kindness is seen as weakness·      Warning signs you’re a bad boss·      Nature versus nurture in leadership·      How grief affects leadership behaviour·      The myth of bossless organisations·      Coaching instead of micromanaging·      Options when stuck with a bad bossAbout Mita Mallick:Mita Mallick is a Wall Street Journal and USA Today bestselling author. She’s on a mission to fix what’s broken in our workplaces. She’s a corporate change maker with a track record of transforming businesses and has had an extensive career as a marketing and human resources executive.Mallick is a highly sought-after speaker who has advised Fortune 500 companies and start-ups alike. She is a LinkedIn Top Voice and was named to the Thinkers 50 Radar List. She’s a contributor to Harvard Business Review, Fast Company, Adweek, and Entrepreneur. Mallick has been featured in The New York Times, The Wall Street Journal, The Washington Post, Time Magazine, Forbes, Axios, Essence, Cosmopolitan Magazine and Business Insider.Resources: Profile: https://www.linkedin.com/in/mita-mallick-2b165822/Services: https://www.mitamallick.com/Book: https://www.amazon.com/Devil-Emails-Midnight-Leaders-Bosses/dp/1394316488/My resources:Try my High-stakes meetings toolkit (https://bit.ly/43cnhnQ) Take my Becoming a Strategic Leader course (https://bit.ly/3KJYDTj)Sign up to my Every Day is a Strategy Day newsletter (http://bit.ly/36WRpri) for modern mindsets and practices to help you get ahead.Subscribe to my YouTube channel (http://bit.ly/3cFGk1k) where you can watch the conversation.For more details about me:●      Services (https://rb.gy/ahlcuy) to CEOs, entrepreneurs and professionals.●      About me (https://rb.gy/dvmg9n) - my background, experience and philosophy.●      Examples of my writing https://rb.gy/jlbdds)●      Follow me and engage with me on LinkedIn (https://bit.ly/2Z2PexP)●      Follow me and engage with me on Twitter (https://bit.ly/36XavNI)

Immigrant entrepreneurs have an outsized impact in business and society.80% of billion dollar startups have founders or senior executives who are first or second generation immigrants. So, what can we learn from them?In this episode I am joined by Neri Karra Sillaman, author of Pioneers: 8 Principles of Business Longevity from Immigrant Entrepreneurs. Neri’s research shows that immigrant entrepreneurs have a unique ability to reframe failure. Something she has done herself as a refugee turned entrepreneur.Neri shares how constraints can be turned into an advantage for entrepreneurs as they look to blend their home and new cultures in the services and products they create.She underscores the importance of quality, community, and a focus on impact rather than personal gain. Lessons many leaders could learn to improve their organisations.“Immigrant entrepreneurs don’t hear “no” the way that you do” – Neri Karra SillamanYou'll hear about:• How immigrant entrepreneurs reframe failure as fuel for growth.• The role of community in building resilience and drive.• Why a clear, long-term vision sustains entrepreneurial momentum.• Why integrity and quality matter more than rapid scale.• The personal sacrifices behind building a meaningful business.• How cross-cultural identity becomes a strategic advantage.• The mindset shifts needed for true business longevity.About Neri Karra Sillaman:Neri Karra Sillaman is an author, advisor, and entrepreneur whose work focuses on business longevity, innovation, and impact. She is the author of Pioneers: 8 Principles of Business Longevity from Immigrant Entrepreneurs, recognized as one of Thinkers50’s Top 10 Best New Management Books in 2025. Neri was also named to the Thinkers50 Radar List as one of the 30 management thinkers shaping the future of work.As the founder of her luxury leather goods brand, a company established more than 25 years ago, she combines entrepreneurial experience with research-driven insight. Neri is an Entrepreneurship Expert at the University of Oxford and holds a PhD from the University of Cambridge.As a child refugee, she draws on her journey of resilience and adaptation to advise leaders on purpose, culture, and long-term success.Resources:Website: www.nerispeaks.comBook: https://amzn.to/45T5p4CProfile: https://tinyurl.com/34rf2rrxInstagram: https://tinyurl.com/3dupup2mMy resources:Try my High-stakes meetings toolkit (https://bit.ly/43cnhnQ)Take my Becoming a Strategic Leader course (https://bit.ly/3KJYDTj)Sign up to my Every Day is a Strategy Day newsletter (http://bit.ly/36WRpri) for modern mindsets and practices to help you get ahead.Subscribe to my YouTube channel (http://bit.ly/3cFGk1k) where you can watch the conversation.For more details about me: ●      Services (https://rb.gy/ahlcuy) to CEOs, entrepreneurs and professionals.●      About me (https://rb.gy/dvmg9n) - my background, experience and philosophy.●      Examples of my writing https://rb.gy/jlbdds)●      Follow me and engage with me on LinkedIn (https://bit.ly/2Z2PexP)●      Follow me and engage with me on Twitter (https://bit.ly/36XavNI)