

BUILDERS
Front Lines Media
Welcome to BUILDERS — the show about how founders get new technology adopted.
Each episode features a founder on the front lines of bringing new tech to market, sharing how they broke into their industry, earned early believers, built credibility, and unlocked real technology adoption.
BUILDERS is part of a network of 20 industry-specific shows with a library of 1,200+ founder interviews conducted over the past three years.
For the full network, visit FrontLines.io.
Brought to you by: www.FrontLines.io/FounderLedGrowth — Founder-led Growth as a Service. Launch your own podcast that drives thought leadership, demand, and most importantly, revenue.
Each episode features a founder on the front lines of bringing new tech to market, sharing how they broke into their industry, earned early believers, built credibility, and unlocked real technology adoption.
BUILDERS is part of a network of 20 industry-specific shows with a library of 1,200+ founder interviews conducted over the past three years.
For the full network, visit FrontLines.io.
Brought to you by: www.FrontLines.io/FounderLedGrowth — Founder-led Growth as a Service. Launch your own podcast that drives thought leadership, demand, and most importantly, revenue.
Episodes
Mentioned books

Apr 8, 2026 • 30min
How Baobab uses attack surface reconnaissance to underwrite cyber risk more accurately than incumbents | Vincenz Klemm
Cyber insurance was bleeding money across Europe — and the industry knew it. Loss ratios were unsustainable because carriers were pricing risk they didn't actually understand. Vincenz Klemm, CEO and Co-Founder of Baobab, saw that as a systems problem, not a market problem. His solution: build an insurer that maps a company's external attack surface before underwriting, retrieves leaked credentials from the dark web at scale, and uses AI to model the most probable breach vectors — then hands all of that intelligence directly to the customer. The result is an incentive structure where Baobab only wins if its customers don't get hacked. In this episode of Unicorn Builders, Vincenz walks through how that model was built, how Baobab is moving upmarket to €1B+ revenue companies, and what it actually takes to bridge two cultures — conservative insurance and fast-moving cybersecurity — that almost never successfully mix.Topics Discussed:The three structural failures in European cyber insurance that created the opening for BaobabWhy Baobab bets on the broker channel rather than disrupting it — and how they technically enable brokers to close deals they'd otherwise walk away fromHow attack surface reconnaissance and dark web credential retrieval work as both a risk model input and a customer retention toolThe operational and product changes required to move from €100M to €1B revenue customersWhy building a team that spans insurance and cybersecurity is a moat even Allianz can't replicate"Obligation to dissent" as a hiring filter, not just a culture valuePan-European expansion and what's coming in the cybersecurity product suiteGTM Lessons For B2B Founders:The most durable GTM wedge is a perfectly aligned incentive model. Baobab provides something that looks like free security consulting — proactively flagging open databases, exposed APIs, leaked credentials, accessible security cameras. They do it because every prevented breach is a claim they don't pay. Broken unit economics in an incumbent market are often a data problem in disguise. Cyber insurance wasn't unprofitable because the risk was uninsurable — it was unprofitable because carriers were pricing it blind. Baobab's answer was to build proprietary data infrastructure: external attack surface mapping, AI-correlated breach vectors, dark web monitoring. Enabling a channel is often more defensible than disrupting it. Baobab competes in a market where the average insurance broker is 55, has deep customer relationships, but lacks the technical literacy to confidently sell cyber products. Moving upmarket requires disaggregating what actually changes. Baobab's move from €100M to €1B revenue customers wasn't a simple price increase. Enterprise buyers at that scale often have in-house professional insurance buyers — former brokerage professionals who negotiate individual policy clauses, deductible structures, and coverage limits. Cultural bridging between two opposite talent pools is an underrated moat. Baobab's team requires people from cybersecurity — fast-moving, technically deep, where the threat landscape looks completely different every three years — and from insurance — conservative, legally oriented, built on decade-long customer relationships. // Sponsors: Front Lines — We help B2B tech companies launch, manage, and grow podcasts that drive demand, awareness, and thought leadership. www.FrontLines.ioThe Global Talent Co. — We help tech startups find, vet, hire, pay, and retain amazing marketing talent that costs 50-70% less than the US & Europe. www.GlobalTalent.co//Don't Miss: New Podcast Series — How I Hire Senior GTM leaders share the tactical hiring frameworks they use to build winning revenue teams. Hosted by Andy Mowat, who scaled 4 unicorns from $10M to $100M+ ARR and launched Whispered to help executives find their next role. Subscribe here: https://open.spotify.com/show/53yCHlPfLSMFimtv0riPyM

Apr 7, 2026 • 22min
Why EverWorker targets "boring billion-dollar companies" | Anton Antich
Most AI companies in 2023 raced to own a vertical. EverWorker made the opposite bet — build a horizontal platform that lets anyone create agents for any purpose, no code required. In this episode of BUILDERS, Anton Antich, CPO and Co-Founder of EverWorker, gets into what it actually takes to sell AI inside enterprises that are stuck between the hype and the reality, why he's making the case against SaaS entirely, and how an early PLG motion gave way to deep consultative selling once they realized the market wasn't where Silicon Valley thought it was. Anton helped scale a company from $0 to $1B ARR — and he's direct that most of what he learned there no longer applies.Topics Discussed:Why the $0–$1B scaling playbook is obsolete in the AI eraEverWorker's pivot from PLG to enterprise consultative sellingTargeting "boring billion-dollar companies" as a deliberate ICPWhy most AI pilots never reach production — and the services motion that fixes itThe org-chart model for AI agent teams and the "Chief of Staff" productThe case for replacing SaaS entirely with agents, databases, and markdown filesGoing down-market in 2026 and why community is the lead growth channelWhy instant product access has replaced "contact us for a demo" as the conversion standardGTM Lessons For B2B Founders:Audit your team's DNA before choosing your GTM motion. EverWorker launched PLG, then quickly realized their entire founding team came from enterprise — Microsoft, VMware, Veeam. The pivot wasn't a failure; it was an honest read of where their unfair advantages actually lived. Before committing to a motion, map your team's network, sales instincts, and domain depth. Those signals will outperform market trend-chasing every time.Build a services layer or watch your pilots die. The gap between AI pilot and production is where most deals go to die — Anton cites the widely-reported stat that the vast majority never make it through. EverWorker's solution was to build a services organization that identifies two or three mundane, high-friction processes — Anton's example is data entry, work humans find demeaning and AI handles well — automates them fast, and uses that visible win to build organizational trust. The services layer isn't a concession. For complex AI sales right now, it's the mechanism that actually converts pilots into production.Your ICP should be defined by who won't default to "we'll build it ourselves." EverWorker learned this the hard way in enterprise. Walk into a Fortune 500 or a tech-forward company and IT shows up in the room and kills the conversation. Anton's team shifted toward what he calls "boring billion-dollar companies" — industries doing real, essential work that don't get the spotlight and can't afford to staff AI expertise internally. These buyers need the outcome, not the platform, and they don't have an internal team to rationalize building around. That dynamic is a structural GTM advantage.// Sponsors: Front Lines — We help B2B tech companies launch, manage, and grow podcasts that drive demand, awareness, and thought leadership. www.FrontLines.ioThe Global Talent Co. — We help tech startups find, vet, hire, pay, and retain amazing marketing talent that costs 50-70% less than the US & Europe. www.GlobalTalent.co//Don't Miss: New Podcast Series — How I Hire Senior GTM leaders share the tactical hiring frameworks they use to build winning revenue teams. Hosted by Andy Mowat, who scaled 4 unicorns from $10M to $100M+ ARR and launched Whispered to help executives find their next role. Subscribe here: https://open.spotify.com/show/53yCHlPfLSMFimtv0riPyM

Apr 2, 2026 • 19min
How Yutori landed enterprise contracts without a sales team by letting prosumer word of mouth do the work | Abhishek Das, Co-CEO at Yutori
Yutori is building web agents — AI that can monitor, navigate, and eventually act on the web on your behalf. Their first product, Scouts, launched in beta in June 2024 with one deliberate constraint: read-only web monitoring. No booking, no form-filling, no write actions. Just signal extraction from the open web. That narrow framing, paired with a $25K launch video that went viral on Twitter, drove 20–30K waitlist signups in a single week. M1 retention held above 80%. Enterprise contracts followed — entirely bottom-up, entirely unsolicited. In this episode of Unicorn Builders, Co-CEO Abhishek Das breaks down the thinking behind all of it.Topics Discussed:Why scoping Scouts to read-only monitoring at launch was a GTM decision, not just a product oneThe $25K launch video that went viral — what was in it and why it workedHow unsolicited enterprise contracts emerged from a prosumer productRunning two parallel GTM motions simultaneously with no dedicated marketing teamHow hackathons became a developer acquisition channelThe browser automation API: a separate product with a separate motion, and why the two audiences cross-pollinateWhat's next: authenticated browsing and write-action agents currently in alphaGTM Lessons For B2B Founders:Constrain your launch scope to match what you can actually deliver. The AI agent space is full of products that promise to do everything and fail at anything. Yutori's answer was the inverse: launch Scouts as read-only monitoring only — no purchasing, no reservations, no form submissions. Abhishek was explicit that this was intentional: lower stakes for errors, a cleaner value prop, and a more honest promise to early users. The constraint wasn't a limitation — it was the pitch. If you're launching in a crowded category where trust is already eroded, scoping tightly is a competitive move.Let retention data — not your roadmap — trigger monetization. Scouts launched free with no fixed plan to charge. When M1 retention held above 80%, the team pulled their monetization timeline forward and shipped a flat monthly subscription. No elaborate pricing research, no staged rollout. The data gave them the signal. For founders debating when to introduce pricing: retention is the clearest leading indicator that your product has earned the right to charge. Set a retention threshold before you launch, and let it make the call for you.A $25K launch video beat the market — because the message did the work. The video was Abhishek on camera, directly explaining what Scouts can and cannot do. No cinematic production. It went viral because prominent builders — Guillermo Rauch from Vercel, Scott Belsky — reshared it organically. Abhishek is candid that going viral involves luck and that Twitter feels significantly more saturated today than it did at launch. The takeaway isn't "spend $25K on a video." It's that precise articulation travels further than high production value, and distribution through trusted voices matters more than raw reach.// Sponsors: Front Lines — We help B2B tech companies launch, manage, and grow podcasts that drive demand, awareness, and thought leadership. www.FrontLines.ioThe Global Talent Co. — We help tech startups find, vet, hire, pay, and retain amazing marketing talent that costs 50-70% less than the US & Europe. www.GlobalTalent.co//Don't Miss: New Podcast Series — How I Hire Senior GTM leaders share the tactical hiring frameworks they use to build winning revenue teams. Hosted by Andy Mowat, who scaled 4 unicorns from $10M to $100M+ ARR and launched Whispered to help executives find their next role. Subscribe here: https://open.spotify.com/show/53yCHlPfLSMFimtv0riPyM

Mar 31, 2026 • 21min
How Andromeda selected its beachhead market using three criteria: impact, deployment complexity, and market opportunity | Grace Brown
Andromeda is building social humanoid robots designed to solve the loneliness epidemic among the elderly. Its flagship robot, Abby, is already deployed in nursing homes across Australia — speaking 90 languages, building ongoing relationships with residents, and filling a care gap that human staff simply don't have the capacity to address. In this episode of BUILDERS, we sat down with Grace Brown, CEO and Founder of Andromeda, to learn how she bootstrapped her way into a deeply traditional B2B enterprise market, ran 12 months of unpaid pilots, and generated her first paying customers entirely through inbound — with zero outbound sales motion.Topics Discussed:Why Grace chose nursing homes as the beachhead over consumer or broader healthcare marketsHow 12 months of bootstrapped, unpaid pilots created the social proof needed to unlock enterprise contractsThe three-stakeholder sales dynamic inside every nursing home dealWhy personality and social trust are the real defensible moat in robotics — not technical specsThe invisible tech debt problem Grace believes is being ignored across the robotics industryThe path from nursing home deployments to a general-purpose humanoid robot for the home// Sponsors: Front Lines — We help B2B tech companies launch, manage, and grow podcasts that drive demand, awareness, and thought leadership. www.FrontLines.ioThe Global Talent Co. — We help tech startups find, vet, hire, pay, and retain amazing marketing talent that costs 50-70% less than the US & Europe. www.GlobalTalent.co//Don't Miss: New Podcast Series — How I Hire Senior GTM leaders share the tactical hiring frameworks they use to build winning revenue teams. Hosted by Andy Mowat, who scaled 4 unicorns from $10M to $100M+ ARR and launched Whispered to help executives find their next role. Subscribe here: https://open.spotify.com/show/53yCHlPfLSMFimtv0riPyM

Mar 31, 2026 • 17min
How GradBridge is building distribution through school partnerships to reach students at the point of decline | Jen O'Donald
Every year, more than half of private student loan applicants get declined. Not because they're unserious about their education — but because they narrowly miss a credit cutoff. For upperclassmen and grad students already deep into a degree, that rejection often means dropping out. Jen O'Donald spent 13 years at Sallie Mae, most recently running product, watching this gap go unsolved. So she built GradBridge to solve it — creating an entirely new category in student lending: the second look. In this episode, Jen breaks down what it actually takes to go from zero to live in heavily regulated fintech, how she managed a multi-stakeholder launch across a sponsor bank, servicing platform, and compliance stack, and why federal student loan policy shifts are reshaping the entire private lending market in real time.Topics Discussed:Why half of private student loan applicants get declined — and what it costs themHow GradBridge identified and defined a category that didn't previously existThe "circular reference" problem of building in regulated fintech and how to move through itCoordinating a launch across a sponsor bank, origination platform, servicing platform, and compliance stackHow federal policy changes are shifting private student loan demand — and how GradBridge repositioned in real timeSchool partnerships and referral channels as the core distribution strategyWhat "flawless execution" looks like in a zero-tolerance regulated environment heading into peak season// Sponsors: Front Lines — We help B2B tech companies launch, manage, and grow podcasts that drive demand, awareness, and thought leadership. www.FrontLines.ioThe Global Talent Co. — We help tech startups find, vet, hire, pay, and retain amazing marketing talent that costs 50-70% less than the US & Europe. www.GlobalTalent.co//Don't Miss: New Podcast Series — How I Hire Senior GTM leaders share the tactical hiring frameworks they use to build winning revenue teams. Hosted by Andy Mowat, who scaled 4 unicorns from $10M to $100M+ ARR and launched Whispered to help executives find their next role. Subscribe here: https://open.spotify.com/show/53yCHlPfLSMFimtv0riPyM

Mar 30, 2026 • 20min
How Amaze used acquisitions to accelerate distribution rather than build it from scratch | Aaron Day
Amaze Holdings is quietly becoming one of the more interesting GTM stories in the creator economy. With 14 million users who have launched stores and 3,000–4,000 new ones joining daily at near-zero acquisition cost, CEO Aaron Day has built a social commerce platform that lets anyone start selling inside YouTube, Instagram, TikTok, Twitch, and Discord — no inventory, no upfront investment required. In this episode of BUILDERS, Aaron breaks down the exact thinking behind Amaze's acquisition strategy, how he carried Canva's partnership-led growth model into a new company, and why the shift from 3% affiliate cuts to 20% direct creator commissions is the model disruption nobody is talking about loudly enough.Topics Discussed:Scaling to 14M users with minimal marketing spend — what's actually driving itThe Canva partnership playbook: why embedded distribution beats paid acquisitionHow every integration target Aaron approached ended up becoming an acquisitionWhen and why to consolidate a multi-brand portfolio into a single unified brandTikTok Shop's affiliate acceleration algorithm and its structural implications for brandsGTM Lessons For B2B Founders:Distressed market conditions turn partnership targets into acquisition opportunities. Aaron's original plan was straightforward: find high-volume distribution partners and integrate Amaze's engine into their ecosystems — the same playbook he ran at Canva. But every company he approached, including Teespring, was coming out of Covid in a weakened position, sitting on valuable distribution but needing a new model. Rather than walking away, he bought them. The lesson isn't "always acquire." It's that when a company holds exactly the distribution you need and the market has compressed their options, the acquisition math can be dramatically more favorable than a long partnership negotiation — and you capture the asset permanently rather than renting access to it.Embedded distribution compounds in ways paid acquisition cannot. At Canva, the team didn't build brand awareness through paid media or SEO in the traditional sense. They embedded Canva directly inside FedEx, Office Depot, and Staples — platforms where 65 million small business users were already working. The partnership paid Canva, exposed the product to users who would never have searched for it, and built habitual usage. Aaron brought that same logic to Amaze. When you're early and capital-constrained, finding a single high-volume integration that puts your product in front of the right behavior beats spending on channels that require you to interrupt people.Brand consolidation after M&A is a compounding GTM event, not just a cleanup project. Running acquired brands as separate entities — each with their own SEO footprint, paid media budget, and partnership surface area — caps your efficiency at every layer. Aaron's decision to collapse Amaze's acquisitions into features under a single brand (Amaze Commerce) doesn't just simplify the org. It concentrates domain authority, focuses partnership conversations, and lets every marketing dollar work harder. If you've grown through acquisition, the consolidation moment deserves the same strategic attention as a product launch.// Sponsors: Front Lines — We help B2B tech companies launch, manage, and grow podcasts that drive demand, awareness, and thought leadership. www.FrontLines.ioThe Global Talent Co. — We help tech startups find, vet, hire, pay, and retain amazing marketing talent that costs 50-70% less than the US & Europe. www.GlobalTalent.co//Don't Miss: New Podcast Series — How I Hire Senior GTM leaders share the tactical hiring frameworks they use to build winning revenue teams. Hosted by Andy Mowat, who scaled 4 unicorns from $10M to $100M+ ARR and launched Whispered to help executives find their next role. Subscribe here: https://open.spotify.com/show/53yCHlPfLSMFimtv0riPyM

Mar 30, 2026 • 21min
How Greenfly doubled revenue and headcount by staying inside three tightly defined verticals instead of expanding TAM
Greenfly powers short-form content distribution for major sports leagues worldwide — giving athletes, teams, and leagues real-time access to highlights and fan UGC that flows directly to social channels. When Mark Keaney joined as CRO three years ago, the company had 35 employees. It has since doubled both revenue and headcount. In this episode of Unicorn Builders, Mark breaks down how a niche B2B company with a deliberately narrow TAM builds a high-efficiency GTM — and how he's using AI not to replace his sales team, but to make the manager-to-seller relationship dramatically more valuable.Topics Discussed:Why going wide killed their win rate — and how staying sports-adjacent fixed itThe lanyard sponsorship that outperformed a competitor's full event booth activationHow to engineer 30 high-value meetings from a single two-day industry eventThe AI stack Mark built by combining Salesforce, Slack, email, and calendar data into real-time deal and coaching intelligenceWhy AI inspection without bottoms-up coaching creates companies that scale on paper but aren't sustainableWhat the transition from CEO-led sales to a scalable sales org actually requires in a CRO hire// Sponsors: Front Lines — We help B2B tech companies launch, manage, and grow podcasts that drive demand, awareness, and thought leadership. www.FrontLines.ioThe Global Talent Co. — We help tech startups find, vet, hire, pay, and retain amazing marketing talent that costs 50-70% less than the US & Europe. www.GlobalTalent.co//Don't Miss: New Podcast Series — How I Hire Senior GTM leaders share the tactical hiring frameworks they use to build winning revenue teams. Hosted by Andy Mowat, who scaled 4 unicorns from $10M to $100M+ ARR and launched Whispered to help executives find their next role. Subscribe here: https://open.spotify.com/show/53yCHlPfLSMFimtv0riPyM

Mar 30, 2026 • 21min
How StackHawk repositioned runtime testing as the essential layer when AI-generated code made static analysis unmanageable
Joni Klippert didn't come from security. She came from DevOps — two companies, including VictorOps, which she joined as the first non-engineering hire and helped bring to market. At conferences like DevOps Days Enterprise, she kept running into the same frustrated security teams: they knew they couldn't keep up with the pace of software delivery, but their only move was to act as a gate. That observation, paired with her co-founder Scott Gerlach's decade of practitioner experience — including CISO at SendGrid through its acquisition by Twilio — became StackHawk: a dynamic application security testing platform that puts runtime vulnerability testing directly into the CI/CD pipeline, built for the engineers writing the code. In this episode, Joni breaks down how she abandoned her original PLG thesis when enterprise came knocking, how AI-accelerated software delivery has created a structural problem for static analysis tools that benefits StackHawk, and why category definition in AppSec is less about analyst quadrants and more about being precise about what you test and how.TOPICS DISCUSSEDWhy a DevOps founder built her third company in cybersecurityThe structural ceiling in engineering-led PLG deals — and what it signals about ICPHow StackHawk's first major enterprise logo arrived inbound and changed the GTM thesisRotating segment focus when market conditions compress SMB security budgetsWhy AI-accelerated code delivery is a tailwind for runtime testing and a headwind for static analysisBuilding a bridge product for aspirational enterprise buyers who aren't yet DevOps-nativeCategory definition when you don't fit cleanly into AppSec or API securityWorking with analysts on emerging categories like DAST in the age of AIThe organizational misalignment between engineering velocity goals and AppSec team operating models// Sponsors: Front Lines — We help B2B tech companies launch, manage, and grow podcasts that drive demand, awareness, and thought leadership. www.FrontLines.ioThe Global Talent Co. — We help tech startups find, vet, hire, pay, and retain amazing marketing talent that costs 50-70% less than the US & Europe. www.GlobalTalent.co//Don't Miss: New Podcast Series — How I Hire Senior GTM leaders share the tactical hiring frameworks they use to build winning revenue teams. Hosted by Andy Mowat, who scaled 4 unicorns from $10M to $100M+ ARR and launched Whispered to help executives find their next role. Subscribe here: https://open.spotify.com/show/53yCHlPfLSMFimtv0riPyM

Mar 27, 2026 • 24min
The 3-question rule Corey Kleinbauer uses to diagnose a broken pipeline | Corey Kleinbauer
Corey Kleinbauer spent years leading sales organizations inside the Salesforce ISV ecosystem before going fractional to work with early-stage SaaS founders on broken revenue engines. He now runs pre-engagement diligence on every client — interviewing finance, marketing, and delivery leaders before touching the sales org — because the revenue problem is rarely where founders think it is. In this episode, he gives founders a specific framework for ICP discipline, sales team structure, and pipeline review rigor.Topics DiscussedWhy founders cannot transfer their conviction to a sales team — and what the structural fix looks likeThe ICP trap: how inbound enterprise opportunities derail mid-market revenue enginesThe three pipeline review questions Corey uses instead of budget, demo recaps, and calendar updatesWhat the most efficient early-stage sales org he has ever seen actually looks like (product-certified, full-cycle reps at Aprica)When hiring a domain practitioner as a salesperson makes sense — and when it burns out fastThe pre-engagement diligence process Corey runs before taking a fractional engagementKey GTM InsightsThe founder's conviction is not transferable — you have to engineer around that gap.Founders consistently try to solve rep underperformance by loading them with more product knowledge and founder zeal. Corey's view is that this fundamentally misunderstands what salespeople can carry into a room. The gap is structural, not motivational — and the fix is building an onboarding system that certifies reps in the product before they ever touch a prospect. "Salespeople, myself included, can never fully adopt the zeal and the intensity of a founder at a trade show, at a cold call, during a discovery session, during a demo." What Corey looks for instead: reps pliable enough to become genuinely versed in the product, capable of running a two-hour discovery and demo without a pre-sales overlay. His current client Aprica — a project management and project service automation company — has built exactly this model, and he calls it the most efficient early-stage sales org he has seen.ICP discipline is a revenue architecture decision, not a positioning exercise.The most common stall Corey diagnoses is founders chasing large inbound opportunities outside their core segment. Winning an enterprise logo feels like validation — the ACV is bigger, the board gets excited — but it distorts delivery, support, and eventually the product roadmap. "A large company knows that they've just jumped into a relationship with a smaller firm and there's a propensity for them to boss you around and maybe change your roadmap." His diagnostic question before any engagement: "What's the last piece of business you said no to?" If the founder can't answer, the revenue engine has no defined edge. Staying inside a specific ICP during growth phase is what makes demand gen and account expansion compoundable over time.Three questions replace the pipeline review theater most founders run.Corey's pipeline review framework is deliberately narrow. Before an engagement, he asks for recordings of pipeline calls — and the language he hears tells him everything. Phrases like "this deal looks good, it's ours to lose" are immediate red flags. His replacement: three questions only. "In the pipeline call, what problem are we solving? What level in the organization are we at, and what is a mutually agreed upon timeline?" No budget check. No demo recap. No three-week calendar readout. The discipline forces reps to prove a deal is real before it touches the forecast.//Sponsors: Front Lines — Silicon Valley's leading Podcast Production Studio. We help B2B tech companies launch, manage, and grow podcasts that drive demand, awareness, and thought leadership. Mention you are a listener and get a 10% discount. www.FrontLines.io/Podcast-as-a-ServiceTopics DiscussedKey GTM InsightsMeta Description

Mar 25, 2026 • 25min
How DOSS exited founder-led sales by unlearning what made founder selling work
DOSS is building the operations cloud for physical-products companies — procurement, inventory management, and order management unified on a modern data platform, positioned as the layer that sits around the ERP general ledger rather than replacing it. In this episode of BUILDERS, Co-Founder and CEO Wiley Jones gets specific about what 22 months in market actually taught him: why nine of those months were spent selling to the wrong customers, what a single blunt conversation forced them to shut down an entire product line, and the exact mental model shift required to move from founder-led sales to a scalable GTM motion.Topics Discussed:The "donut vs. donut hole" product framing — why DOSS deliberately stopped selling finance and accountingHow DOSS stress-tested its ICP by mapping slam-dunk wins against catastrophic failures — and what they cutThe ecosystem wake-up call from a former public-company CEO that changed DOSS's go-to-market architecture in a monthWhat founder-led sales actually has to unlearn — and why your reps aren't the problemHow to diagnose what kind of sales leader your company actually needs right nowWhy DOSS is going to coffee trade shows instead of SaaS conferences — and the field marketing logic behind it// Sponsors: Front Lines — We help B2B tech companies launch, manage, and grow podcasts that drive demand, awareness, and thought leadership. www.FrontLines.ioThe Global Talent Co. — We help tech startups find, vet, hire, pay, and retain amazing marketing talent that costs 50-70% less than the US & Europe. www.GlobalTalent.co//Don't Miss: New Podcast Series — How I Hire Senior GTM leaders share the tactical hiring frameworks they use to build winning revenue teams. Hosted by Andy Mowat, who scaled 4 unicorns from $10M to $100M+ ARR and launched Whispered to help executives find their next role. Subscribe here: https://open.spotify.com/show/53yCHlPfLSMFimtv0riPyM


