

The Staffing Playbook Podcast, Powered by YES
Steve Farrell
Join us as we explore the latest trends, share industry insights, and provide valuable tips to help you navigate the ever-evolving landscape of employment strategies. Whether you’re a seasoned professional or just starting out, there’s something for everyone.
Episodes
Mentioned books

5 snips
Mar 20, 2026 • 52min
The Stalled Labor Market: Why 2026 Rewards Execution, Not Hustle
David Wilson, host of The Ring of Hire Show and a 25-year high-volume recruiting pro, shares practical staffing tactics. He covers running large temp rosters, speedy candidate contact, reusing applicant pools, AI-driven candidate journeys, and treating accounts with tight, customer-focused execution. Short, tactical moves for 2026 replace random hustle with disciplined operations and focused follow-up.

Mar 6, 2026 • 45min
AI & Change: Why Most Staffing Firms Are Failing at Both
🎙️ Episode 68 of The Staffing Playbook Podcast is LIVE
AI & Change: Why Most Staffing Firms Are Failing at Both
🗓 March 5, 2026
⏰ 1:00 PM MDT
🎤 Guest: Lauren B. Jones 🐐
In this episode, I sit down with Lauren Jones, Founder & CEO of Leap Advisory Partners — a true force in workforce innovation and digital transformation
Lauren doesn’t sugarcoat it.
We talk about:
Why buying AI tools doesn’t equal transformation
The leadership blind spots killing momentum
Change fatigue inside staffing firms
What real operational redesign actually looks like
And how to build teams that embrace technology instead of resisting it
If you’re a staffing leader who:
Feels pressure to “do something with AI”
Has invested in tech but isn’t seeing ROI
Knows your operating model needs to evolve
Or wants to lead change without blowing up your culture…
This conversation is for you.
Lauren brings the rare combo of operator, strategist, and transformation architect — and she’s not afraid to challenge the status quo.
The firms that win the next 5 years won’t just adopt AI.
They’ll redesign how they work.
Join us live on March 5th at 1:00 PM MDT.
Let’s stop talking about AI hype…
And start talking about execution.
The Staffing Playbook Podcast, Powered by YES
Sponsored by Staffing Referrals

Feb 20, 2026 • 49min
AI Strategy in Staffing — What’s Real, What Wins
There’s a LOT of noise around AI in staffing right now.
Most of it sounds impressive.
Very little of it actually moves the needle.
That’s why I sat down with Pankaj Jindal, Co-Founder of Sense, someone who’s been building AI inside staffing long before it became a buzzword.
This episode cuts straight through the hype and gets into:
✅ Why AI should augment recruiters, not replace them
✅ The difference between shiny tools vs. real business impact
✅ Where AI is already driving measurable wins (sourcing, engagement, matching, productivity)
✅ Why data quality + workflow design matter more than model selection
✅ How leaders should think about AI as a strategy, not a feature
One big takeaway:
AI doesn’t fix broken processes. It amplifies them. If your foundation isn’t solid, AI just makes the cracks show faster.
If you’re a staffing leader trying to decide where to place your bets in 2026, this episode will help you focus on what actually works.
📅 Feb 19, 2026
⏰ 1:00 PM MDT
🎧 The Staffing Playbook Podcast
Drop a comment if you’re actively testing AI in your agency — I’d love to hear what’s working (and what isn’t).
#StaffingLeadership #AIinStaffing #FutureOfWork #RecruitingTech #TheStaffingPlaybook #StaffingPodcast

7 snips
Feb 6, 2026 • 43min
3-Pillar Playbook for Scaling a Staffing Firm in 2026
Matt Buffington, Founder and CEO of KinISO, a software and consulting leader for small-to-mid staffing firms. He breaks down the three pillars to scale: sales, service/operations, and recruiting. Conversations cover why firms stall around $10M–$50M, where technology truly adds leverage, and how to design a scalable operating system for 2026.

18 snips
Jan 23, 2026 • 52min
The State of Staffing 2026 — Live Roundtable
Mark Winter, founder of Windsource Group and staffing strategist, and Tom Erb, president of Talent Resources and AI-forward operator, debate where staffing stands in 2026. They discuss why customer focus beats growth-at-all-costs. They cut through AI hype versus reality. They argue specialization, execution, and fixing operations are the levers that will separate winners from the rest.

Jan 9, 2026 • 45min
The 2025 Staffing Playbook Podcast Recap
End-of-Year Episode of The Staffing Playbook We pulled the best moments from our 2025 guests—the insights that actually mattered, the ones that moved the needle, and the lessons staffing leaders need as we head into 2026. No hype. No recycled talking points. Just real strategies around leadership, sales, operations, and building teams that win in a tougher, more competitive market. If you’re running a staffing firm and want to be ahead next year—not reacting—this episode is for you. 👇 We’re live right now. Jump in and listen.

17 snips
Dec 26, 2025 • 1h 5min
Becoming the Leader People Actually Want to Follow
Andre Young, professional speaker, author, and leadership trainer who moved from therapist and pro athlete to organizational coach. He discusses why promoted performers struggle to lead, first steps for new leaders, resetting relationships with former peers, building trust across tenure, avoiding micromanagement, and practical rituals that keep teams aligned.

Dec 15, 2025 • 55min
How Staffing Firms Should Do Marketing in 2026
If you think marketing in staffing is tough today… 2026 is about to raise the bar. AI, content velocity, buyer attention spans, and the shift to experience-driven branding are rewriting the rules — and we’re bringing in two people who don’t just talk marketing… they build it.
🎙 The Staffing Playbook Podcast
Hosted by Steven Farrell & Geneviève Bourgeois
💡 Guest Experts:
Mike Bradbury– the cat-shirt-wearing creative brain behind Type Marketing
Tracey L. – the queen of punchy, relatable storytelling who somehow ended up on WFAN Radio with Boomer & Gio
Together, we dig into:
✔️ What staffing firms must change going into 2026
✔️ Why most industry marketing still misses the mark
✔️ How to create content clients actually want
✔️ The rise of authenticity, community, and video-driven reach
✔️ The simple moves staffing leaders can take right now to win more orders
📅 Releasing: December 11, 2025
⏰ 1:00 PM MDT
🎧 Don’t miss this one — it’s packed with insights, real talk, and a whole lot of fun.
If you’re serious about leveling up your firm’s brand, demand generation, and client acquisition strategy… this episode is your roadmap.
👇 Follow The Staffing Playbook Podcast and be ready when it drops.
The Staffing Playbook Podcast, Powered by YES

10 snips
Nov 28, 2025 • 42min
2026 "The year of the Customer"
Join staffing expert Geneviève Bourgeois as she unveils why 2026 will redefine client relationships in the recruitment industry. Discover the shift from volume-based staffing to true partnerships, driven by AI-enhanced recruiters who are setting new service standards. Geneviève discusses the essential commitments firms must make to build trust and improve candidate experiences. Get insights into the friction points that impact agency trust and why a focus on quality over quantity is crucial for success.

14 snips
Nov 14, 2025 • 53min
AI Isn’t Coming — It’s Here: What Staffing Leaders Can Learn from Whippy AI
Jack Kennedy, co-founder of Whippy, an innovative AI communications platform, shares insights on leveraging AI in staffing. He reveals Whippy's journey from a consulting agency to a game-changer for recruitment. Jack discusses practical AI applications, debunks myths, and highlights real-world case studies, like saving a construction staffing firm $1.6M annually. He emphasizes the importance of efficient AI vendor evaluation and introduces the concept of a virtual branch for future growth. This conversation is a must-listen for staffing leaders aiming to thrive with AI.


