Tech Talks Daily

Neil C. Hughes
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Mar 19, 2023 • 36min

2310: Alva Labs - Can AI Reduce Employee Churn and Improving Retention?

Today we explore the future of recruitment and the role of AI in creating a more equitable and efficient job market. In this episode, we are joined by Malcolm Burenstam Linder, the CEO of Alva Labs, a company that is dedicated to using technology to revolutionize the recruitment process. We start by discussing the traditional recruitment methods that are known to promote bias and how technology can help replace them. Malcolm shares his insights on the importance of maintaining a long-term hiring strategy, particularly in a changing market, and how technology can create a more candidate-centric approach to recruitment. We also delve into the role of AI in recruitment and how it can assist in making the process more accurate, diverse, and efficient. Malcolm shares how companies that base their hiring decisions on data rather than personal opinions can recruit with better accuracy and higher diversity while reducing employee churn and improving performance. Join us as we explore the future of recruitment and how technology can help create a more equitable and efficient job market that benefits both organizations and job candidates alike. Sponsored VPN Offer https://www.piavpn.com/techtalksdaily
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Mar 18, 2023 • 27min

2309: Finding the Way: The Entrepreneur's Tale

In today's episode of the Tech Talks Daily Podcast, we delve into the world of entrepreneurship and investing with the guidance of Cap Treeger, a serial entrepreneur and investor. Join us as we explore the lessons he's learned from his own successes and failures in building multiple businesses in various industries. As the Wall Street Journal and National best-selling author of Finding the Way, Cap Treeger has invested directly in several dozen early stage ventures and indirectly in hundreds more through his engagement in angel and venture funds. Through his experiences, he's gained invaluable insights into the world of entrepreneurship and investing. In his fictional account of an entrepreneur's journey to the top, Cap Treeger crafts a series of dynamic and well-drawn lessons for anyone who wants to start or build a business venture. Follow the story of Ren, a driven individual with a dream to build his own startup from the ground up, as he navigates the complexities of the business world. With the help of his mentors and his own trial and error experiences, Ren discovers the importance of building a solid team and crafting a well-thought-out business model. Join us on the Tech Talks Daily podcast as we explore the factors necessary for success in entrepreneurship and investing, with insights from one of the industry's most experienced and successful players.
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Mar 17, 2023 • 55min

2308: Assurant - The Sustainable Future of Refurbished Tech Devices

In this episode, we're diving into the world of refurbished tech devices, e-waste, and the great digital divide. Our special guest is Biju Nair, EVP & President of the Global Connected Living business unit at Assurant, a leading provider of device protection, support, and logistics solutions for mobile devices, smart homes, and connected devices. Biju's expertise in the wireless industry spans more than 25 years. He oversees the refurbishment and recycling of connected devices for Assurant, which repurposed over 17 million devices last year for companies like AT&T and Vodafone. Biju's entrepreneurial and innovation leadership has driven Assurant's sustainability and environmental responsibility commitment. In this episode, we discuss the impact of automation on sustainability in the e-waste and recycling market. We also explore the benefits of repurposed technology for consumers in developed and emerging markets, such as improved sustainability and connectivity. Join us as we delve into the exciting world of refurbished tech devices and learn how they are changing the game in the tech industry. Sponsored VPN Offer https://www.piavpn.com/techtalksdaily
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Mar 17, 2023 • 52min

2307: Bridging the Digital Divide with Code Division

On today's episode of Tech Talks Daily, I am joined by Bianca Peel and Frank Duffy, the founder of Code Division, a non-profit organisation and SQA-certified learning centre in Scotland. They are on a mission to provide free digital education to those who need it most, focusing on individuals who are unemployed, facing barriers to employment, and from underrepresented backgrounds in tech. As automation and technological advancements threaten to displace 75 million jobs, Code Division empowers communities through industry-driven courses in data analysis, cyber resilience, business applications, software development, and more. By offering practical work-based learning and SQA accreditation, they prepare learners for various digital roles and help bridge the digital divide. In this insightful conversation, we'll discuss the importance of digital equality and the positive social impacts of Code Division's latest initiatives. Learn how this inspiring non-profit brings the tech community together to support students with job opportunities, laptop donations, and mentoring. Sponsored VPN Offer https://www.piavpn.com/techtalksdaily
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Mar 16, 2023 • 15min

2306: Allianz Travel and the Tech Revolution Transforming CX

Last week at the X4 Summit, I dived into the world of customer experience with Maggie Butler, Director of Customer Experience at Allianz. With keynotes from inspirational figures like Martha Stewart, Sean White, Tony Hawks, and The Killers, this event is packed with excitement. But my conversation with Maggie takes center stage in this episode. We explore how Allianz, a travel insurance company assisting 25 million customers annually, leverages its partnership with Qualtrics to better understand and serve its customers. Learn how Allianz unifies data from its Voice of the Customer (VoC) program, customer service call monitoring, satisfaction surveys, and social media platforms to identify actionable insights and align its products with customers' actual needs. About Allianz Partners Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive, and assistance. Customer-driven, their innovative experts are redefining insurance services by delivering future-ready, high-tech, high-touch products and solutions that go beyond traditional insurance. Their products are embedded seamlessly into their partners' businesses or sold directly to customers and are available through four commercial brands: Allianz Assistance, Allianz Automotive, Allianz Travel, and Allianz Care. Present in 75 countries, our 21,100 employees speak 70 languages, handle over 71 million cases each year, and are motivated to go the extra mile to offer peace of mind to their customers around the world. Podcast Sponsored VPN Offer https://www.piavpn.com/techtalksdaily
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Mar 16, 2023 • 27min

2305: Marketing Mix Optimisation: A Triangulated Approach by Ekimetrics

Today's guest is Matt Andrew, UK Managing Director and Partner at Ekimetrics. The global data science consultancy helps brands improve their marketing performance, understand customers, and enhance operational excellence through analytics and data science. Ekimetrics uses econometrics as a basis and employs triangulated methods such as Marketing Mix Optimisation (MMO) to ensure that brands make consistent decisions. Matt Andrew has worked with Google and Meta on solutions like MMO, helping clients make more confident decisions. I learn more about how The UK team at Ekimetrics grew by 60% last year and has over 400 data scientists worldwide. The ongoing development and expansion of its Data Science Transformation, Customer Centricity, and MMO solutions are helping some major brands with holistic measurement globally at scale. In this episode, we explore the potential of emerging technologies such as the Metaverse, web 3.0, and AI. We also discuss the true potential of digital as an integral part of marketing. Sustainability is high on Ekimetrics' agenda for 2023, and we discuss their plans in this regard. Join us as we delve into the fascinating world of data science and marketing effectiveness with Matt Andrew of Ekimetrics. Sponsored VPN Offer https://www.piavpn.com/techtalksdaily
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Mar 15, 2023 • 42min

2304: WatchGuard Cybersecurity Predictions

Corey Nachreiner, CSO at WatchGuard, joins me in a conversation about the latest cybersecurity predictions for 2023 from WatchGuard's Threat Lab research team. Our guest then shares the story behind the batch of predictions for 2023, offering different takes on potential hacks and attacks in various categories. We discuss two matchups: "Insurers Going Vertical" and "Targeting Vendors and Partners." Then, moving on, we explore the hype around the metaverse and web3 and question whether we could see a Big Metaverse Hack this year too. One of the standout predictions is the potential surge in MFA-targeted Social Engineering Attacks. Our guest expands on this trend and explains the prediction regarding Hacking AI Robotaxis in a simple and accessible way as if explaining it to a five-year-old. The podcast also explores the prediction regarding Vulnerability Proliferation through AI Coding Tools, discussing how AI tools could empower script kiddies to write malware and write more convincing phishing emails. Sponsored VPN Offer https://www.piavpn.com/techtalksdaily
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Mar 14, 2023 • 33min

2303: Coinfantasy - Gamifying the Experience of Investing in Crypto

In this episode, we have invited Harishkarthik Gunalan, a crypto enthusiast and expert in the gaming industry, to share his insights on CoinFantasy. Harishkarthik will delve into the key USPs and innovations of CoinFantasy, and how it differs from other Play-to-Earn model games. He also shares his thoughts on the future of this space, new innovations and trends in the De-Fi Gaming Industry in 2023, and how gaming can transform the financial sector. Additionally, he will discuss how CoinFantasy can influence the financial and gaming industry and the plans in the pipeline. I learn more about how CoinFantasy is a platform that offers a unique and innovative approach to investing in cryptocurrency, making it accessible to anyone without the risk of financial losses. The platform uses blockchain technology to create a decentralized and transparent ecosystem, providing users with a secure and reliable cryptocurrency investment platform. This episode is a must-listen for anyone interested in the gaming industry's future and blockchain technology's potential to transform the financial sector. Harishkarthik's insights and expertise will give listeners a deeper understanding of CoinFantasy and its exciting opportunities. Sponsored VPN Offer https://www.piavpn.com/techtalksdaily
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Mar 13, 2023 • 23min

2302: How Tech is Transforming the Shake Shack Experience

Join me on the Tech Talks Daily podcast as I welcome Charles Frankievich, Director of Consumer Insights at Shake Shack. In this episode, we discuss the critical role that technology and data play in shaping the customer experience at Shake Shack. We discuss the brand's 5-year plan to become a national competitor and how insights from data and analytics helped Shake Shack truly understand how guests feel and what they need to do to keep them coming back. Charles reveals how Shake Shack will continue to leverage technology to improve the customer experience and shares fascinating insights into what goes on behind the curtain at the popular fast-casual restaurant chain. If you're a fan of Shake Shack or simply interested in how technology is transforming the restaurant industry, this is an episode you won't want to miss. Sponsored VPN Offer https://www.piavpn.com/techtalksdaily
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Mar 13, 2023 • 33min

2301: Data Transformation: ETL vs. ELT: Making the Right Choice for Your Business

Matthew Scullion, CEO of Matillion, discusses the differences between ETL and ELT in data integration, challenges with increasing data volume and complexity, and the impact of slow data processes. He also shares insights on using a mix of no code/high code/own code for cost savings and efficiency.

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