Tech Talks Daily
Neil C. Hughes
If every company is now a tech company and digital transformation is a journey rather than a destination, how do you keep up with the relentless pace of technological change?
Every day, Tech Talks Daily brings you insights from the brightest minds in tech, business, and innovation, breaking down complex ideas into clear, actionable takeaways.
Hosted by Neil C. Hughes, Tech Talks Daily explores how emerging technologies such as AI, cybersecurity, cloud computing, fintech, quantum computing, Web3, and more are shaping industries and solving real-world challenges in modern businesses.
Through candid conversations with industry leaders, CEOs, Fortune 500 executives, startup founders, and even the occasional celebrity, Tech Talks Daily uncovers the trends driving digital transformation and the strategies behind successful tech adoption. But this isn't just about buzzwords.
We go beyond the hype to demystify the biggest tech trends and determine their real-world impact. From cybersecurity and blockchain to AI sovereignty, robotics, and post-quantum cryptography, we explore the measurable difference these innovations can make.
Whether improving security, enhancing customer experiences, or driving business growth, we also investigate the ROI of cutting-edge tech projects, asking the tough questions about what works, what doesn't, and how businesses can maximize their investments.
Whether you're a business leader, IT professional, or simply curious about technology's role in our lives, you'll find engaging discussions that challenge perspectives, share diverse viewpoints, and spark new ideas.
New episodes are released daily, 365 days a year, breaking down complex ideas into clear, actionable takeaways around technology and the future of business.
Every day, Tech Talks Daily brings you insights from the brightest minds in tech, business, and innovation, breaking down complex ideas into clear, actionable takeaways.
Hosted by Neil C. Hughes, Tech Talks Daily explores how emerging technologies such as AI, cybersecurity, cloud computing, fintech, quantum computing, Web3, and more are shaping industries and solving real-world challenges in modern businesses.
Through candid conversations with industry leaders, CEOs, Fortune 500 executives, startup founders, and even the occasional celebrity, Tech Talks Daily uncovers the trends driving digital transformation and the strategies behind successful tech adoption. But this isn't just about buzzwords.
We go beyond the hype to demystify the biggest tech trends and determine their real-world impact. From cybersecurity and blockchain to AI sovereignty, robotics, and post-quantum cryptography, we explore the measurable difference these innovations can make.
Whether improving security, enhancing customer experiences, or driving business growth, we also investigate the ROI of cutting-edge tech projects, asking the tough questions about what works, what doesn't, and how businesses can maximize their investments.
Whether you're a business leader, IT professional, or simply curious about technology's role in our lives, you'll find engaging discussions that challenge perspectives, share diverse viewpoints, and spark new ideas.
New episodes are released daily, 365 days a year, breaking down complex ideas into clear, actionable takeaways around technology and the future of business.
Episodes
Mentioned books
4 snips
Mar 29, 2026 • 26min
Synthetic Research Explained: A Powerful Tool To Support, Not Replace, Human Insight
Jordan Harper, Senior Principal Thought Leader at Qualtrics with a physics and tech background, explains synthetic research and synthetic audiences. He breaks down what synthetic panels are and are not. He discusses validation versus human data, how wording shapes responses, and when synthetic approaches are best used alongside real people.
5 snips
Mar 28, 2026 • 21min
Experience Is Everything: Rethinking Customer Experience In An AI-Driven World
Jeannie Walters, founder and CEO of Experience Investigators and author of Experience Is Everything, is a longtime customer experience leader. She talks about making CX a daily business discipline. She stresses linking CX to measurable outcomes, fitting technology behind strategy, and using AI carefully to scale trust and impact.
4 snips
Mar 28, 2026 • 20min
The Human Side Of Healthcare Technology At Stanford Health Care
Alpa Vyas, Stanford Health Care leader focused on patient experience and operational performance. She discusses putting empathy and human-centered design at the heart of care. They cover moving from paper surveys to real-time feedback, using technology like Qualtrics only after culture shifts, and mining unstructured data through initiatives like Operation Blue Sky.
5 snips
Mar 27, 2026 • 25min
How Jeff Gelfuso And Qualtrics Are Closing The Gap Between Insight And Action
Jeff Gelfuso, Chief Product and Experience Officer at Qualtrics with leadership stints at Amazon, Microsoft, and Meta, discusses turning customer experience into measurable business outcomes. He covers AI-driven real-time interventions, how analytics revealed TruGreen’s churn drivers, Marriott’s in-stay fixes, and the role of context in agentic AI. Practical pilots and linking experience to CFO language are highlighted.
4 snips
Mar 26, 2026 • 31min
Who Is Winning The AI Race? The Clarivate AI50 Report Has The Receipts
Ed White, head of Clarivate’s IP and innovation research, parses massive patent and innovation datasets to map who is actually building AI. He highlights the 1.1M+ AI filings, surprising leaders like universities and automakers, geographic concentrations, and the tension between speed and assurance. Short, data‑driven takes on what signals investors, regulators, and companies should watch next.
5 snips
Mar 25, 2026 • 29min
How IFS Nexus Black Is Turning Industrial AI Into Real World Results
Kriti Sharma, CEO of IFS Nexus Black and computer scientist focused on industrial AI, builds solutions alongside frontline workers. She discusses trust and human-centered design in high-stakes settings. Topics include capturing retiring experts' knowledge, moving pilots into production, designing tools for deskless workers, and predictive maintenance successes in manufacturing and utilities.
4 snips
Mar 25, 2026 • 29min
Boku and the Future of Agentic Commerce and Payments
Stuart Neill, CEO of Boku and 20-year payments and fintech veteran, leads a global company that aggregates local payment methods. He discusses the rise of local payments overtaking card dominance. He explores geopolitical and pandemic drivers reshaping payment rails. He covers agentic AI’s impact on the payments last mile and why firms often need aggregators to scale cross-border.
4 snips
Mar 24, 2026 • 33min
How DDN And NVIDIA Are Rethinking AI Infrastructure For The Rubin Era
Alex Bouzari, founder and CEO of Data Direct Networks, a leader in AI and HPC data infrastructure. He explains why data movement and memory architecture now bottleneck AI, how rack-scale systems like Rubin change operations, and why industrial engineering metrics such as cost-per-token, rack utilization, and time-to-value will decide winners.
5 snips
Mar 23, 2026 • 32min
How GoTo Sees The Reality Of AI Adoption In The Workplace
David Evans, Chief Product Strategist at GoTo, brings experience in endpoint management and business communications. He discusses whether employees are truly ready for AI, the myth that Gen Z automatically knows workplace AI, risks like shadow AI and data leakage, and how AI is quietly embedding into workflows such as contact centers and AI receptionists.
8 snips
Mar 22, 2026 • 24min
How TheyDo And PwC Are Rethinking Customer Experience At Scale
Jochem van der Veer, co-founder and CEO of TheyDo with a design background focused on experience intelligence. He discusses why tons of customer data still fails to drive action. He explains how siloed teams and fragmented data block decision-making. He outlines how experience intelligence and a PwC partnership turn insights into operational decisions and measurable ROI.
