Tech Talks Daily
Neil C. Hughes
If every company is now a tech company and digital transformation is a journey rather than a destination, how do you keep up with the relentless pace of technological change?
Every day, Tech Talks Daily brings you insights from the brightest minds in tech, business, and innovation, breaking down complex ideas into clear, actionable takeaways.
Hosted by Neil C. Hughes, Tech Talks Daily explores how emerging technologies such as AI, cybersecurity, cloud computing, fintech, quantum computing, Web3, and more are shaping industries and solving real-world challenges in modern businesses.
Through candid conversations with industry leaders, CEOs, Fortune 500 executives, startup founders, and even the occasional celebrity, Tech Talks Daily uncovers the trends driving digital transformation and the strategies behind successful tech adoption. But this isn't just about buzzwords.
We go beyond the hype to demystify the biggest tech trends and determine their real-world impact. From cybersecurity and blockchain to AI sovereignty, robotics, and post-quantum cryptography, we explore the measurable difference these innovations can make.
Whether improving security, enhancing customer experiences, or driving business growth, we also investigate the ROI of cutting-edge tech projects, asking the tough questions about what works, what doesn't, and how businesses can maximize their investments.
Whether you're a business leader, IT professional, or simply curious about technology's role in our lives, you'll find engaging discussions that challenge perspectives, share diverse viewpoints, and spark new ideas.
New episodes are released daily, 365 days a year, breaking down complex ideas into clear, actionable takeaways around technology and the future of business.
Every day, Tech Talks Daily brings you insights from the brightest minds in tech, business, and innovation, breaking down complex ideas into clear, actionable takeaways.
Hosted by Neil C. Hughes, Tech Talks Daily explores how emerging technologies such as AI, cybersecurity, cloud computing, fintech, quantum computing, Web3, and more are shaping industries and solving real-world challenges in modern businesses.
Through candid conversations with industry leaders, CEOs, Fortune 500 executives, startup founders, and even the occasional celebrity, Tech Talks Daily uncovers the trends driving digital transformation and the strategies behind successful tech adoption. But this isn't just about buzzwords.
We go beyond the hype to demystify the biggest tech trends and determine their real-world impact. From cybersecurity and blockchain to AI sovereignty, robotics, and post-quantum cryptography, we explore the measurable difference these innovations can make.
Whether improving security, enhancing customer experiences, or driving business growth, we also investigate the ROI of cutting-edge tech projects, asking the tough questions about what works, what doesn't, and how businesses can maximize their investments.
Whether you're a business leader, IT professional, or simply curious about technology's role in our lives, you'll find engaging discussions that challenge perspectives, share diverse viewpoints, and spark new ideas.
New episodes are released daily, 365 days a year, breaking down complex ideas into clear, actionable takeaways around technology and the future of business.
Episodes
Mentioned books
4 snips
Mar 25, 2026 • 29min
Boku and the Future of Agentic Commerce and Payments
Stuart Neill, CEO of Boku and 20-year payments and fintech veteran, leads a global company that aggregates local payment methods. He discusses the rise of local payments overtaking card dominance. He explores geopolitical and pandemic drivers reshaping payment rails. He covers agentic AI’s impact on the payments last mile and why firms often need aggregators to scale cross-border.
4 snips
Mar 24, 2026 • 33min
How DDN And NVIDIA Are Rethinking AI Infrastructure For The Rubin Era
Alex Bouzari, founder and CEO of Data Direct Networks, a leader in AI and HPC data infrastructure. He explains why data movement and memory architecture now bottleneck AI, how rack-scale systems like Rubin change operations, and why industrial engineering metrics such as cost-per-token, rack utilization, and time-to-value will decide winners.
5 snips
Mar 23, 2026 • 32min
How GoTo Sees The Reality Of AI Adoption In The Workplace
David Evans, Chief Product Strategist at GoTo, brings experience in endpoint management and business communications. He discusses whether employees are truly ready for AI, the myth that Gen Z automatically knows workplace AI, risks like shadow AI and data leakage, and how AI is quietly embedding into workflows such as contact centers and AI receptionists.
8 snips
Mar 22, 2026 • 24min
How TheyDo And PwC Are Rethinking Customer Experience At Scale
Jochem van der Veer, co-founder and CEO of TheyDo with a design background focused on experience intelligence. He discusses why tons of customer data still fails to drive action. He explains how siloed teams and fragmented data block decision-making. He outlines how experience intelligence and a PwC partnership turn insights into operational decisions and measurable ROI.
Mar 21, 2026 • 22min
How Permutable AI Is Turning Unstructured Data Into Trading Insight
Wilson Chan, CEO and founder of Permutable AI and former trader with CS and ML roots, discusses markets shifting from data to real-time narratives. He explores why vertical financial LLMs enable traceable, auditable outputs. Conversations cover filtering massive news flows, adaptive world models, multi-agent systems, and the impact on finance teams and integrations.
Mar 20, 2026 • 29min
How Legrand Turned Customer Feedback Into Action Across A Global Business
Jérôme Boissoux, Head of Global Customer and Brand Experience at Legrand with 28 years at the company, shares how he scaled customer feedback into operational change. He explains the Best Of Us program, the closed-loop and customer room processes, the three pillars of CX, measuring across many personas and touchpoints, and using employee feedback and AI to drive action.
Mar 19, 2026 • 24min
TruGreen's AI Agents Journey: 51% of Concerns Resolved And Escalations Down By 30%
James Bauman, Senior Director at TruGreen who oversees customer experience across millions of touchpoints. He discusses solving the 'leaky bucket' of churn, building an omnichannel CX program, and embedding AI agents into check-ins and surveys. Topics include real-time AI responses, measurable impact on escalations and retention, and the importance of data and operational collaboration.
Mar 18, 2026 • 33min
Salesforce - The Vision For Agentic AI And The Future Of Work
Shibani Ahuja, SVP of Enterprise IT Strategy at Salesforce, helps C-suite leaders design scalable AI and governance. She discusses why poor design, not models, stalls AI projects. Short takes cover agentic maturity, trusted data and determinism, operating model shifts, and practical wins that help employees adopt agents.
Mar 17, 2026 • 28min
From The HP Garage To AI PCs: How HP Is Rethinking Work Technology
Corey McElroy, VP of Commercial Product Management at HP with 15+ years shaping PC strategy, talks about AI changing work and devices. He discusses hybrid work’s new expectations. Conversations cover on-device AI speeding workflows, hardware innovations like the EliteBoard and EliteBook X, and treating PCs as gateways into a connected ecosystem.
Mar 16, 2026 • 28min
How Saviynt Is Tackling The Explosion Of Human And Machine Identities
Paul Zolfaghari, President of Saviynt and identity security leader, discusses the rise of non-human identities and why identity is now a core security challenge. He covers managing contractors, APIs, machines and AI agents across clouds. He explains identity-first approaches, SaaS solutions for access complexity, and practical steps for safely adopting AI.
