The Better Than Rich Show

The Power of Morning and Evening Routines | The Better Than Rich Show Ep. 16 0:00-1:39 Facebook group, live video. 1:40-2:25 Routine vs. Rituals. 2:26-3:00 How will you win your day? 3:01-5:54 The spiritual component to rituals. 5:55-8:29 MVP, minimum viable product. 8:30-8:59 Centering ourselves to exit a valley. 9:00-11:04 “I love my life breathing” exercise. 11:05-11:59 What do we need at this point in our lives? 12:00-13:09 Big three for our day. 13:10-14:59 Morning rituals that brighten a day. 15:00-17:39 Rituals that get our minds in the right place. 17:40-20:47 MVP, ensures you show up for yourself and your family. 20:48-22:29 Reminding yourself that Spring comes after Winter. 22:30-24:39 You don’t have to have all the answers, just be intentional. 24:40-26:57 The importance of morning routines. 26:58-28:31 The last 30 minutes before we go to sleep. 28:32-30:30 Blue light, and blue blocking setting. 30:31-31:39 Finding a resting point for your body. 31:40-32:14 The purpose of an evening ritual is to create anticipation for the morning. 32:15-34:27 Anticipation vs. fear and anxiety for the morning time. 34:28-24:55 The effects of social media. 34:56-35:54 Becoming aware of our morning and evening routines. 35:55-38:44 Standing up for yourself. 38:45-39:20 If I did BLANK daily, it would drastically improve my life. All Podcast Platforms: https://anchor.fm/betterthanrichshow Website:  https://www.betterthanrich.com Facebook Group: https://www.facebook.com/groups/betterthanrichshow Instagram: https://www.instagram.com/betterthan_rich YouTube: https://www.youtube.com/channel/UC3xXEb7rKBvkCOdtWd4tj2A Twitter: https://twitter.com/betterthan_rich Facebook: https://www.facebook.com/betterthanrich TikTok: https://www.tiktok.com/@betterthanrich LinkedIn: https://www.linkedin.com/company/betterthanrich

Creating Community | The Better Than Rich show Ep. 15 The Power of Creating Community 0:00-2:52 Healthy CEO dad retreat update. 2:53-3:27 Starting on the topic of the power of community. 3:28-4:34 Why community is important. 4:35-5:37 Support system for the highs and lows of life. 5:38-&:25 My needs are your needs and your needs are mine. 7:26-9:27 Finding good people. 9:28-11:09 Expressing vulnerability instead of judgment. 11:10-12:26 Being authentic. 12:27-19:30 Mike’s CEO Dad group example of community. 19:31-20:24 Rules or outlines for engagement. 20:25-23:40 Finding a space to be seen, heard, and appreciated. 23:41-25:05 What are the needs I need to meet to find my community? 25:06-28:34  Honest and humble first. 28:35-29:07 Flat and hierarchical systems. 29:08-31:17 Being a good follower. 31:18-33:54 Being willing to learn and receive. All Podcast Platforms: https://anchor.fm/betterthanrichshow   Website:  https://www.betterthanrich.com Facebook Group: https://www.facebook.com/groups/betterthanrichshow Instagram: https://www.instagram.com/betterthan_rich YouTube: https://www.youtube.com/channel/UC3xXEb7rKBvkCOdtWd4tj2A Twitter: https://twitter.com/betterthan_rich Facebook: https://www.facebook.com/betterthanrich TikTok: https://www.tiktok.com/@betterthanrich LinkedIn: https://www.linkedin.com/company/betterthanrich

Personal Alignment & Congruency | The Better Than Rich Show Ep. 14 Congruency is King! 0:00-1:29 Update on Mike and his travels. 1:30-2:14 Starting on the topic of Living A Fulfilled Life 2:15-3:24 The unknowns of congruency. 3:25-4:01 Personal congruence. 4:02-5:21 Congruency vs. hypocrisy. 5:22-7:14 Recovering from moments of hypocrisy. 7:15-8:24 Reconciliation 8:25-10.08 The market place’s bs detector. 10:09-12:00 Holding agreements we create with ourselves. 12:01-13:00 Identity conditioning and understanding. 13:01-14:15 Lifestyle reveals values. 14:16-18:21 Consequences of ignoring or forgetting values and congruence. 18:22-18:51 Building trust in ourselves. 18:52-19:59 Checking in on the relationship we have with ourselves. 20:00-22:42 Reflecting on our behavior and choices. 22:43-29:00 Tapping into deep curiosity. 29:01-32:16 Knowing what you have to offer. 32:1738:24- How to bring congruence into the business. 38:25-42:07 Using the business as a vehicle to personal congruence. 42:0646:33- Deepening the meaning behind what you’re doing. All Podcast Platforms: https://anchor.fm/betterthanrichshow   Website:  https://www.betterthanrich.com Facebook Group: https://www.facebook.com/groups/betterthanrichshow Instagram: https://www.instagram.com/betterthan_rich YouTube: https://www.youtube.com/channel/UC3xXEb7rKBvkCOdtWd4tj2A Twitter: https://twitter.com/betterthan_rich Facebook: https://www.facebook.com/betterthanrich TikTok: https://www.tiktok.com/@betterthanrich LinkedIn: https://www.linkedin.com/company/betterthanrich

Leading Through Change | The Better Than Rich Show Ep. 13 0:00-3:08 Update on Mike’s and Andrew’s lives. 3:09-5:00 Starting the topic How to Lead Through Change. 5:01-5:51 People like change because of the outcome not the transition. 5:52-7:06 Two types of changes to consider. 7:07-10:18 Mike’s experiences and examples regarding making changes within his organization. 10:19-11:48 Natural progression of the design phase. 11:49-12:49 Knowing when the design works based on data. 12:50-13:42 Cross your T’s and dot your I’s before introducing something new to your business. 13:43-16:09 Consistent meetings for each department along with all departments meeting. 16:10-16:59 RAMP period (Transition period). 17:00-19:02 Milestones of the RAMP period (Transition period). 19:03-20:35 MVP How do you know they are ready at each benchmark? 20:36-22:21 Testing/Certifying your employees to ensure they are up to date on changes. 22:22-22:53 Continue to check in and enforce new changes. 22:54-25:03 Examples of quality control. 25:04-25:53 Showing gratitude for hard work. 25:54-30:17 Getting things in writing and documented. 30:18-31:14 Session lab explanation. Technology examples as support to change. 31:15-34:05 How can we make sure everyone is looking at the same thing at the same time. 34:06-24:48 Making the internal and external user experiences as easy as possible. 34:49-36:22 CRN platforms and their importance. All Podcast Platforms: https://anchor.fm/betterthanrichshow Website: https://www.betterthanrich.com Facebook Group: https://www.facebook.com/groups/betterthanrichshow Instagram: https://www.instagram.com/betterthan_rich YouTube: https://www.youtube.com/channel/UC3xXEb7rKBvkCOdtWd4tj2A Twitter: https://twitter.com/betterthan_rich Facebook: https://www.facebook.com/betterthanrich TikTok: https://www.tiktok.com/@betterthanrich LinkedIn: https://www.linkedin.com/company/betterthanrich

Data Driven Decision Making | The Better Than Rich Show Ep. 12 How to Create Reports & Analytics for Your Business 0:00-2:28 Intro to How to Create Reports and Analytics for Your Business 2:29-5:28 Making decisions based on data 5:29-6:39 Collecting the proper data 6:40-8:34 Conditional formatting 8:35-9:29 Getting one report from every department everyday 9:30-11:39 Self reporting data 11:40-12:14 Need for systemization based on business size 12:15-15:07 Avoiding human error 15:08-17:09 Data collection creating efficiency example 17:10-18:34 Thinking systematically or hiring someone too 18:35-21:48 Software tools for different businesses 21:49-24:23 Software systemization example 24:24 Knowing your KPIs 26:20  Don’t under complicate the process All Podcast Platforms: https://anchor.fm/betterthanrichshow Website: https://www.betterthanrich.com Facebook Group: https://www.facebook.com/groups/betterthanrichshow Instagram: https://www.instagram.com/betterthan_rich YouTube: https://www.youtube.com/channel/UC3xXEb7rKBvkCOdtWd4tj2A Twitter: https://twitter.com/betterthan_rich Facebook: https://www.facebook.com/betterthanrich TikTok: https://www.tiktok.com/@betterthanrich LinkedIn: https://www.linkedin.com/company/betterthanrich

Changing Someone's Life | The Better Than Rich Show Ep. 11 How to Have Transformative Conversations 0:00- 1:04 Live comments mentioned 1:14-1:54  Starting on the topic of how to have transformative conversations 1:55-3:00 Starting with the end In mind 3:01-5:32 Showing up with curiosity and empathy 5:33-6:29 Showing up with presence 6:30-7:44 Assissing ques and staying present 7:45-9:18 How do we know if they are withholding something 9:19-10:39 Paying attention to subtle cues and hints 10:40-12:56 Que’s in Language 12:57-12:52 Nuts and bolts of transformative conversation 13:53-15:01 Building rapport to sync up energy 15:02-16:33 Pre-Frame 16:34-18:21 Agreement to Pre-Frame 18:22-18:43 Discovery 18:44-20:39 Discovery Questions Examples 20:40-21:30 Asking follow up questions for better understanding 21:31-23:49 Example of follow-up questions to enter an individual's paradigm. 23:50-24:49 Getting to the root of the problem 24:50-25:49 Getting connected to emotions 25:50-27:36 Asking consequence-based questions 27:37-29:00 Creating a safe space so people can discuss the pain along with the pleasure. 29:01-31:48 Holding space 31:49-32:24 Stay comfortable and present in potentially awkward situations 32:25-33:09 If they aren’t connected to their emotions there won't be lasting change 33:10-34:19 Checking their commitment, Crossing the point of no return 34:20-35:09 1-10 How committed to this are you 35:10-35:58 Fear that’s holding them back from being 10/10 committed 35:59-36:55 Fake 10 and real 10 37:09-38:03 People have a hard time getting to 10, get good at this convo for more ten’s 38:04-40:00 People sometimes have a hard time with commitment we should acknowledge that 40:00 Create the next steps

Customer Experience Design Principles | The Better Than Rich Show Ep. 10 How To Design An Incredible User Experience 0-3:25 Introduction 3:25-4:35 Intro to how to design an incredible user experience 4:35-8:00 How to Empathize with the User (Relate and Remind) 8:00-8:29 Why does a company give a sub-optimal user experience? 8:30-9:00 Higher Ups forgetting what it’s like being a brand new user 9:00-10:00 Appointment set ups receiving automation 10:07-11:02 Meet your customer where they are at 11:03-12:01 Reducing friction 12:02-13:00 Optimizing user experience 13:01-13:31 Think with the end in mind 13:32-15:00 The importance of word of mouth 15:01-17:39 How do we want our customer to feel at the end of each experience 17:40-18:05 Unavoidable friction 18:06-19:40: Softening the unavoidable friction 19:42-21:10: Concept of Giftology 21:11-22:21: How to execute a system 22:22-22:59: Building long term relationships with systems 23:00-24:00: Technologies 24:01-26:05: Design and invent on the customers behalf to make their experience better 26:08-26:07: We want our customers to be over the moon excited about working with us 26.43-27:31: How to apply this to employees 27:32- 28:20: The importance of internal culture 28:21-29:33: People should be working in their genius 29:35-31:44: Creating space to speak the unspoken 31:45-32:29: Understanding your employees personalities to find their best fit 32:30-34:49: Creating the quickest and most painless onboarding process internally and externally 34:50-36:47: Sometimes your market moves fast so we need to provide value to meet them where they are at 36:48-39:09: People leave because they have better options 39:10-40:36: How to retain employees with ways of compensation 40:37-41:01: If you lead with money as compensation 41:02-41:56: Asking questions to create a incredible user experience 41:57:42:44: Personal mission aligned with business mission All Podcast Platforms: https://anchor.fm/betterthanrichshow Website:  https://www.betterthanrich.com Facebook Group: https://www.facebook.com/groups/betterthanrichshow Instagram: https://www.instagram.com/betterthan_rich YouTube: https://www.youtube.com/channel/UC3xXEb7rKBvkCOdtWd4tj2A Twitter: https://twitter.com/betterthan_rich Facebook: https://www.facebook.com/betterthanrich TikTok: https://www.tiktok.com/@betterthanrich LinkedIn: https://www.linkedin.com/company/betterthanrich

How to Not Compare Yourself to Others | The Better Than Rich Show Ep. 9 Run Your Own Race 1:03-4:00 The problem with comparing to others 4:00- 6:16 Compare self to own projections 6:20- 9:00 How to create projections 9:00-12:00 What would juice me up 30 Days from now 12:30-14:00 Questions to ask for vision casting 14:00-15:30 Documenting Vision with Affirmations 15:30-18:00 Measuring progress with set intentions 18:15 - 20:30 The challenge with comparing to others 20:30- 22:30 Getting rich “slowly” 22:30- 23:20 Negotiating with our own integrity 23:20-29:00 Enjoy the process like Matthew McConaughey 29:00-31:00 Celebration vs Envy 31:00-36:00 Tools to celebrate others 36:00-39:13 Competition = To Conspire with 39:30-43:25 Ways to Offer Value to Those Ahead of You All Podcast Platforms: https://anchor.fm/betterthanrichshow Website: https://www.betterthanrich.com Facebook Group: https://www.facebook.com/groups/betterthanrichshow Instagram: https://www.instagram.com/betterthan_rich YouTube: https://www.youtube.com/channel/UC3xXEb7rKBvkCOdtWd4tj2A Twitter: https://twitter.com/betterthan_rich Facebook: https://www.facebook.com/betterthanrich TikTok: https://www.tiktok.com/@betterthanrich LinkedIn: https://www.linkedin.com/company/betterthanrich

12 Tools & Techniques Every Coach & Leader Must Know | The Better Than Rich Show Ep. 8 The 12 Tools of Coaching 0-1:40 The sport of the election 1:55-2:30 The 12 Tools of being a great coach intro 2:30-6:12 Tool 1: Deep Rapport 6:13-9:08 Tool 2: Framing 9:09-12:54 Tool 3: Softening 12:54-16:47  Tool 4: Couching 16:48-21:40 Tool 5 & 6: Challenge and Support 21:40-30:30 Tool 7 & 8 : Questioning and Teaching 30:30-31:40 Tool 9: Analogies 31:40-33:00 Tool 10: Stories 33:00-33:57 Tool 11: Check in 33:57- 35:19 Tool 12: Meta-Weaving 35:19-End Summary All Podcast Platforms: https://anchor.fm/betterthanrichshow Website: https://www.betterthanrich.com Facebook Group: https://www.facebook.com/groups/betterthanrichshow Instagram: https://www.instagram.com/betterthan_rich YouTube: https://www.youtube.com/channel/UC3xXEb7rKBvkCOdtWd4tj2A Twitter: https://twitter.com/betterthan_rich Facebook: https://www.facebook.com/betterthanrich TikTok: https://www.tiktok.com/@betterthanrich LinkedIn: https://www.linkedin.com/company/betterthanrich

How to Systemize Your Business | The Better Than Rich Show Ep. 7 Timestamps: 0:00-3:57 Shift from business operator to CEO 3:58-6:20 What is a business system? 6:28-9:15 What is a process? 9:15 -11:50 Put talented people in the right roles 11:50-16:00 What is a policy? 16:00-18:30 Having your own personal policy 18:30-19:40 What is a technology? 19:40-24:30 Samples of using technologies inside the business 24:30-25:25 Intro to the Five D’s to Systemizing 25:25-30:30 Phase 1: Design 30:30-38:48 Phase 2: Documentation 38:48-44:00 Phase 3: Dissemination (Training) 44:00-51:10 Phase 4: Defend 51:10-58:30 Phase 5: Develop 58:30-End Our offer to help you