Influence & Impact for Leaders

Carla Miller
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Jun 16, 2025 • 12min

Ep 182 – Why Influence and Impact for Leaders is more important than ever

The Influence & Impact podcast is back after a 3 month break and it has had a refresh.  This mini episode shares what’s staying the same, what’s changing and why.  This is Influence & Impact for Leaders with Carla Miller, the podcast that helps leaders like you increase your impact and build a happy and high performing team. Each episode delivers focused, actionable insights you can implement immediately, to be better at your job without working harder.  Stay in Touch: If you're tuning in on Apple Podcasts, click follow so you never miss an update.  Spread the Love: On June 16th or 17th, share the podcast on social media or leave a review on Apple podcasts. Snap a screenshot and send it to hello@carlamiller.co.uk, and I'll send you an exclusive pack of my Influence & Impact affirmation cards as a thank you.  Work with Carla: To chat about hiring Carla as your coach or to work with your team book a call or visit carlamiller.co.uk.  Mentioned in this episode:https://carlamiller.co.uk/newsletter/
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Feb 17, 2025 • 50min

Ep 181 – How to make hard decisions with Sarah Miller

Many leaders struggle with making tough decisions and dealing with their aftermath. In this episode Sarah Miller, CEO at leading global ethics consultancy Principia, shares how ethics can provide a set of resources and tools to use within decision-making, guiding how we lead as individuals from our own place of values, but probably more critically, how we engage with others who bring their own sets of values.    In our conversation we discuss…  How to weigh different perspectives and ‘effectively deliberate’  The ‘transparency and fairness tests’ you can apply to decisions  Creating safe spaces for difficult discussions after hard decisions  The concept of the ‘moral remainder’ and how it will help you navigate hard decisions and their aftermath  What we can learn from philosophy about leadership  How having a ‘challenger role’ could make your leadership team’s decisions better    My name’s Carla Miller, leadership coach, author and trainer. And this is the Influence & Impact podcast for women leaders, helping you confidently navigate the ups and downs of leadership and feel less alone on your journey as a leader.  In fortnightly episodes I share practical tools and insights from myself and my brilliant guests that will help you succeed in your career.    Other news:  I’m taking a 3 month pause from the podcast and we will be back in June.  Do explore the back catalogue of 180 episodes if you are looking for some practical leadership inspiration and make sure you are signed up to my newsletter to be notified when the podcast starts again.    Sponsor my 50th birthday Great North Run to find a cure for diabetes    Influence & Impact:  Join the May cohort of Influence & Impact to learn how to tackle self-doubt, increase your impact and become brilliant at influencing.  It’s a small cohort working closely with me and includes 6 workshops and 2 peer coaching sessions.    About Sarah Miller:  Sarah Miller is the Chief Executive at Principia, the leading global ethics consultancy.  She is a senior client partner and advisor with leading global companies on values-based leadership, culture and decision-making, primarily working across technology, financial services, energy, construction, professional services and non-profit sectors.   Sarah has twenty years’ experience in global leadership roles in complex international settings, including significant strategy, governance, multicultural team management and operational oversight responsibilities.  An organizational development expert, much of her career has involved designing and facilitating change processes, focusing on the intersection of culture and conduct with systems and structures.  She is committed to bringing human centred design and systems thinking into her work with leaders, increasing awareness and equipping with the practical tools to build a more responsible, inclusive business environment.   Sarah's areas of expertise include good governance, ethical decision making, diversity and inclusion and speak-up.  She brings deep knowledge and experience with sustainability, DEI, business and human rights and key drivers of poverty and inequality, and has led socially and environmentally responsible initiatives in more than 30 countries.    Sarah holds an M.S. in International Affairs and has spent most of her career working extensively across the Americas, Asia, Africa, Europe, and the Middle East. She began her career working on immigration, refugee resettlement, mental health and housing and homelessness issues in the United States, and continues to be actively engaged in these issues as a Board member. She is now based in Edinburgh, U.K. with her husband and two daughters.    Principa’s website: www.principia-advisory.com  Mentioned in this episode:https://carlamiller.co.uk/newsletter/
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Feb 3, 2025 • 46min

Ep 180 - Mastering Micro-interactions as a Leader with Sarah Langslow

Self-awareness as a leader is easier said than done since we all have blind spots.  One way to improve the quality of our working relationships is to get our micro-interactions right.  When I came across Sarah Langslow’s book ‘Do Sweat the Small Stuff’ I immediately recognised it as an invaluable guide to any leader looking to lead in a positive and people-focused way so I’m excited to share this conversation with you.    In our conversation we discuss…  What is the ‘small stuff’ and why should leaders sweat it?  What are micro-interactions and why do they mater so much?  How important it is for leaders to recognise that their job is their people  Becoming more conscious of the impact of both the content and delivery of our words   The ways in which many leaders unconsciously create a team culture through their behaviour  Top tips for making every interaction count in a positive way      My name’s Carla Miller, leadership coach, author and trainer. And this is the Influence & Impact podcast for women leaders, helping you confidently navigate the ups and downs of leadership and feel less alone on your journey as a leader.  In fortnightly episodes I share practical tools and insights from myself and my brilliant guests that will help you succeed in your career.    Sponsor my 50th birthday Great North Run to find a cure for diabetes    Influence & Impact:  Join the May cohort of Influence & Impact to learn how to tackle self-doubt, increase your impact and become brilliant at influencing.  It’s a small cohort working closely with me and includes 6 workshops and 2 peer coaching sessions.    Be Bolder  My Be Bolder 4 week confidence and assertiveness course will be running again later in February.  In it we cover:  ⭐ Tackling imposter feelings and self-doubt  ⭐ Mastering your mindset  ⭐ Courageous conversations  ⭐ Speaking up     About Sarah Langslow:  Sarah Langslow is an executive coach and leadership development specialist. She integrates leadership lessons from a sporting career as a rower, including competing twice in the Oxford and Cambridge Boat Race, a 15-year corporate career across management consulting and finance, and experience as an entrepreneur with her own coaching and leadership development business. Sarah has an MA and an MBA from the University of Cambridge and is accredited by the International Coaching Federation (ICF) as a Professional Certified Coach. Sarah’s new best-selling book “Do Sweat the Small Stuff” illuminates the often unrecognised power of micro-interactions to supercharge leadership effectiveness and people development.    Find out more about Sarah Langslow:    Sarah on LinkedIn - https://www.linkedin.com/in/sarahlangslow/  Sarah on Instagram - @sarahlangslow_coach  Sarah’s website - sarahlangslow.com  Sarah’s book – Do Sweat the Small Stuff     Sarah is offering a free workshop: Small Stuff Big Impact, which provides an introduction to what micro-interactions are and why they matter in leadership. Participants will discover how small adjustments in communication, tone, and behaviour can create a ripple effect, transforming their daily interactions into powerful tools for engagement. And, they will learn how to translate theory into action – they will leave with a framework to think through their micro-interactions and practical suggestions to start making subtle but effective changes right away.     Link to learn more and to register is here: https://us02web.zoom.us/meeting/register/gWHNaQrNRXqVJJ2OQWvOAQ    Mentioned in this episode:https://carlamiller.co.uk/newsletter/
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Jan 20, 2025 • 42min

Ep 179 – Building your confidence as an introvert with Sarah Manley

Workplaces and meetings are not set up to get the best out of introverts so it’s no wonder that many people who identify as introverts can experience self doubt at work even in leadership roles.    Sarah Manley built a highly successful career in marketing as a deep introvert but was growing tired of being ‘always on’ and visible and increasingly felt like she was in the wrong place.  It ate at her confidence.  Then she discovered ‘Quiet’; by Susan Cain and she understood herself and her strengths fully for the first time.  Sarah approached work with a new mindset and embraced being an introvert at work.  In her book ‘The Quiet Catalyst’ Sarah shares her insights, tools and strategies to thriving as an introvert at work.    In our conversation we discuss…  How to network successfully as an introvert  How to navigate working with an extraverted manager  How to gather feedback that works for you as an introvert and how to make it useful  Why energy management is so important for introverts and Sarah’s tools for managing your energy effectively  Top tips for presentations    My name’s Carla Miller, leadership coach, author and trainer. And this is the Influence & Impact podcast for women leaders, helping you confidently navigate the ups and downs of leadership and feel less alone on your journey as a leader.  In fortnightly episodes I share practical tools and insights from myself and my brilliant guests that will help you succeed in your career.    Sponsor my 50th birthday Great North Run to find a cure for diabetes    FREE RESOURCE - How To Say No Challenge:  If you struggle to say ‘no’ then this free 5 day challenge is for you.  You’ll receive a short email each day containing a short video taking you through the 5 steps of my How To Say No framework. We’ll get you happily saying no in just 5 days!    Influence & Impact:  Join the May cohort of Influence & Impact to learn how to tackle self-doubt, increase your impact and become brilliant at influencing.  It’s a small cohort working closely with me and includes 6 workshops and 2 peer coaching sessions.    Be Bolder  My Be Bolder 4 week confidence and assertiveness course will be running again in February.  In it we cover:  ⭐ Tackling imposter feelings and self-doubt  ⭐ Mastering your mindset  ⭐ Courageous conversations  ⭐ Speaking up     About Sarah Manley:  Sarah Manley, an Amazon #1 bestselling author, career coach, mentor and speaker draws on two decades of international corporate experience. As the founder of The Quiet Catalyst, she helps introverted professionals unlock their potential by offering tailored guidance for navigating corporate life with confidence and energy.    Find out more about Sarah:  Website: www.thequietcatalyst.com   Sarah’s links: https://linktr.ee/thequietcatalyst  Sarah on LinkedIn: https://www.linkedin.com/in/sarahmanleytqc/    Mentioned in this episode:https://carlamiller.co.uk/newsletter/
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Jan 6, 2025 • 16min

Ep 178 – Starting 2025 positively

In today's episode, we reflect back on 2024 and get you thinking about what you want from 2025. This is a great way to bring 2024 to a close and be intentional about 2025 so grab your favourite notebook, a cosy blanket, and a warm drink, and dive into this reflective episode to set the tone for a brilliant 2025.  My name’s Carla Miller, leadership coach, author and trainer. And this is the Influence & Impact podcast for women leaders, helping you confidently navigate the ups and downs of leadership and feel less alone on your journey as a leader.  In fortnightly episodes I share practical tools and insights from myself and my brilliant guests that will help you succeed in your career.    Sponsor my 50th birthday Great North Run to find a cure for diabetes    FREE RESOURCE - How To Say No Challenge:  If you struggle to say ‘no’ then this free 5 day challenge is for you.  You’ll receive a short email each day containing a short video taking you through the 5 steps of my How To Say No framework. We’ll get you happily saying no in just 5 days!    Influence & Impact:  Join the May cohort of Influence & Impact to learn how to tackle self-doubt, increase your impact and become brilliant at influencing.  It’s a small cohort working closely with me and includes 6 workshops and 2 peer coaching sessions.    Be Bolder  My Be Bolder 4 week confidence and assertiveness course will be running again in February.  In it we cover:  ⭐ Tackling imposter feelings and self-doubt  ⭐ Mastering your mindset  ⭐ Courageous conversations  ⭐ Speaking up           Mentioned in this episode:https://carlamiller.co.uk/newsletter/
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Dec 16, 2024 • 44min

Ep 177 – Are you an overthinker?

Some of my most popular episodes have been on overthinking and worry and I know from personal experience how much it can hold you back and impact your self-esteem.   So I jumped at the chance to interview Nicole Freeman, who coaches many senior professionals around overthinking.    In this episode you’ll hear more about…  How overthinking is linked to avoiding our feelings  The 3 key fears that come up for many of us  The signs that you may be overthinking  Practical steps you can take to deal with overthinking and build more positive thought patterns    My name’s Carla Miller, leadership coach, author and trainer. And this is the Influence & Impact podcast for women leaders, helping you confidently navigate the ups and downs of leadership and feel less alone on your journey as a leader.  In fortnightly episodes I share practical tools and insights from myself and my brilliant guests that will help you succeed in your career.    You might also enjoy episode 110 ‘How to stop overthinking’ and episodes 122 and 123 on worrying.    FREE RESOURCE - How To Say No Challenge:  If you struggle to say ‘no’ then this free 5 day challenge is for you.  You’ll receive a short email each day containing a short video taking you through the 5 steps of my How To Say No framework. We’ll get you happily saying no in just 5 days!    Influence & Impact:  Join the next cohort of Influence & Impact to learn how to tackle self-doubt, increase your impact and become brilliant at influencing.  It’s a small cohort working closely with me and includes 6 workshops and 2 peer coaching sessions.    Be Bolder  My Be Bolder 4 week confidence and assertiveness course will be running again in February.  In it we cover:  ⭐ Tackling imposter feelings and self-doubt  ⭐ Mastering your mindset  ⭐ Courageous conversations  ⭐ Speaking up     More about Nicole Freeman:  Nicole is a highly regarded ICF accredited coach working with mid- and senior-level professionals. With chartered accountancy and MBA qualifications as well as experience as an interim FD, business consultant, owner of her own multi award winning business and having run a small family business, she’s commercially focused with strong business acumen, and comfortable across a range of industries. Her background as a top performing audit and transaction senior manager, and then project manager to the UK leadership team in one of the Big 4 accountancy firms, means she’s well placed to understand the challenges those in professional services face.     Her areas of expertise are around perfectionism, people pleasing and  procrastination, things common for high achievers. As a trusted confidante, sounding board and thinking partner, Nicole is a natural asset to individuals and organisations keen to unlock their full potential through coaching.    Nicole’s website: www.nicolefreeman.co.uk   Find Nicole on LinkedIn: https://www.linkedin.com/in/nicole-freeman-coaching/   Nicole offers a free Mindset MOT you can book at: https://tidycal.com/nicolefreeman/mindset-mot  Mentioned in this episode:https://carlamiller.co.uk/newsletter/
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Dec 2, 2024 • 22min

Ep 176 – What to do when you care too much as a leader

A leader discusses how empathy can become a liability when unbalanced. The conversation explores values that create moral conflict during tough decisions. Listeners hear about unhelpful beliefs that inflate responsibility for others. Practical tools are shared: circles of control, ways to process difficult feelings, and peer supervision plus self-care strategies.
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Nov 18, 2024 • 48min

Ep 175 – Getting Your Voice Heard at Work

Carla Miller, leadership coach and author who helps women increase influence and confidence. She explores interruptions and how to reclaim the floor. She outlines mindset shifts and body-language rituals like the 'cloak of authority.' She covers diplomatic upward feedback and ally-based amplification. Practical, bite-sized tools for speaking up in high-stakes meetings.
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Nov 4, 2024 • 47min

Ep 174 – How to be a coach-like manager with Jude Sclater

We all know we should be coaching our teams but it’s hard to know how to do that without going on a coaching for managers course.  Until now!    In this week’s episode I interview Jude Sclater about her book ‘Think Like a Coach’ which is a wonderfully practical step by step guide that any manager can use to become a coach-like manager.  Jude simplifies coaching for us, defining it as giving someone your attention while they think out loud and emphasizes the importance of listening and asking questions    We discuss…  - Jude’s 3 principles to help you become more coach-like with your team  - When to coach your team and when not to!  - Jude’s ‘Two Step’ approach to get you coaching straight away  - The number one step you can take to create psychological safety in your team  - How to coach in 5 minutes or less  - How to support a team member experiencing strong emotions   My name’s Carla Miller, leadership coach, author and trainer. And this is the Influence & Impact podcast for women leaders, helping you confidently navigate the ups and downs of leadership and feel less alone on your journey as a leader.  In fortnightly episodes I share practical tools and insights from myself and my brilliant guests that will help you succeed in your career.    FREE RESOURCE - How To Say No Challenge:  If you struggle to say ‘no’ then this free 5 day challenge is for you.  You’ll receive a short email each day containing a short video taking you through the 5 steps of my How To Say No framework. We’ll get you happily saying no in just 5 days!    Influence & Impact:  Join the next cohort of Influence & Impact to learn how to tackle self-doubt, increase your impact and become brilliant at influencing.  It’s a small cohort working closely with me and includes 6 workshops and 2 peer coaching sessions.    Be Bolder  My Be Bolder 4 week confidence and assertiveness course will be running again in February.  In it we cover:  ⭐ Tackling imposter feelings and self-doubt  ⭐ Mastering your mindset  ⭐ Courageous conversations  ⭐ Speaking up     Women Leading:  My Women Leading community gives you the support and strategies you need to:  ⭐ Set boundaries and expectations  ⭐ Prioritise your wellbeing  ⭐ Coach your hybrid team effectively  ⭐ Stop people pleasing   ⭐ Lead under pressure  All for just £49/month       About Jude Sclater:  Jude Sclater is a coach, author, and trainer. Her book, “Think Like a Coach: How to empower your team through everyday conversations,” introduces the innovative Coaching Two-Step model that simplifies coaching down to its core principles, enabling you to swiftly adopt a coaching management style.    Over 20 years her career has spanned audit, project management, and learning and development for companies such as Deloitte. Pearson and Penguin Books. She draws on this vast experience to coach and train managers from consulting, legal, and financial service industries, guiding them from individual contributors to great team managers.     Links from Jude:  Website: www.thinkwithjude.com   LinkedIn: www.linkedin.com/in/judesclater   Instagram: www.instagram.com/thinkwithjude   Blog Signup: www.thinkwithjude.com/signmeup   Booksellers: www.thinkwithjude.com/think-like-a-coach#buy    Mentioned in this episode:https://carlamiller.co.uk/newsletter/
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Oct 21, 2024 • 44min

Ep 173 – How to be a more Influential Leader

Carla Miller, leadership coach, author and trainer who empowers women leaders. She shares stories from becoming a director at 29 and how bias shaped her confidence. Topics include building a personal leadership brand, influencing peers with a practical six-step approach, starting well with a new boss, handling difficult conversations, and confidence tools for intimidating senior people.

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