

Conflict Managed
Merry Brown
Conflict Managed is a podcast about toxic workplaces and how to fix them. Listen to stories of dysfunction and triumph from different walks of life and professions. Join us on the journey as we talk about the good, bad, and ugly of our work environments and discuss a vision for the future of human-centered workplaces where people are not only treated with dignity and respect but encouraged to be their brilliant selves. Managing Conflict is not magic, though it takes intentional and sustained planning for health to win over chaos in any environment. Conflict is normal and expected. Let’s deal with it.
Episodes
Mentioned books

Mar 31, 2026 • 1h 1min
Ep 204, Beyond Simply “Holding It Together” At Work
This week on Conflict Managed we welcome Richmond Heath. Together we explore:
TRE (Tension and Trauma Releasing Exercises)
Shaking and trembling as a natural selfcare technique
“Have you had your career defining moment yet?”
How old is your nervous system? How is your nervous system responding in the moment?
PQ: Physiological intelligence
Being truly calm and relaxed vs. trying to clamp down and masking/pretending to be calm and relaxed
Unfreezing and thawing the body to let your body unwind
External conflict ends with the dawn of internal peace
Conflict Managed is available wherever you get your podcasts and on YouTube @3pconflictrestoration
Richmond Heath is a pioneer in somatic stress recovery and the founder of TRE Australia, where he has spent over a decade teaching people how to access the body’s innate ability to release stress through a natural, often-overlooked reflex: shaking. His work with Tension and Trauma Releasing Exercises (TRE) offers a paradigm-shifting approach to wellbeing—one that helps calm the nervous system, ease chronic tension, and support emotional balance without the need for mental effort, storytelling, or structured routines. TRE is now used by individuals, athletes, and wellness professionals seeking practical, body-led tools for resilience and recovery.
Richmond’s understanding of the pressures people face isn’t theoretical. His own experiences with high-functioning anxiety, especially the strain of trying to meet unspoken expectations around what it means to “hold it together,” showed him how many men feel trapped by outdated ideas of strength. This personal insight fuels his work today, where he invites conversations about a different kind of masculinity—one that values embodied presence and connection over silent endurance. For men who find talk-based therapies uncomfortable or inaccessible, Richmond shows how simple body-based practices can offer a practical, private way to process stress and reconnect with themselves, making space for healthier relationships and a more balanced life.
Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.
#ConflictManagement #WorkplaceCulture #Communication #Connection #Podcast

Mar 24, 2026 • 1h 3min
Ep 203, Flow States: Focus, Clarity, Creativity, and Better Work
This week on Conflict Managed we welcome Steven Puri. Together we explore:
What flow states are and how and why to enter them
Work should be measured by effect, not location or time spent
Establishing your company culture
Leadership is seeing what someone has to offer and creating the conditions for it to emerge
How full do others perceive their glass to be (rather than how full it actually is)?
Building space for creativity
Conflict Managed is available wherever you get your podcasts and on YouTube @ 3pconflictrestoration
Steven Puri is the Founder and CEO of The Sukha Company with the mission to help millions of people find their focus, achieve more and have a healthy work life.
Steven's career started as a newscaster/interviewer for the #1 youth news show in the DC/Baltimore market (on WTTG-TV) and then as a junior software engineer & Thomas J. Watson Scholar at IBM. After attending USC in Los Angeles, he began working in film production and produced computer-generated visual effects for 14 movies including Independence Day which won the Academy Award for Visual Effects.
Steven’s first tech company was Centropolis Effects that produced those CGI effects, and he eventually sold it to the German media conglomerate Das Werk when he was 28.
Steven then produced some indie films and eventually went studio-side to develop and produce live-action features as a VP of Development & Production at 20th Century Fox (running the Die Hard and Wolverine franchises) and an EVP at DreamWorks Pictures for Kurtzman-Orci Productions (Star Trek 11, Transformers 1&2, Eagle Eye, Transformers: Prime, et al.).
After Fox, Steven returned to building tech companies and had two failed start-ups before founding The Sukha Company - ‘sukha’ means ‘happiness from self-fulfillment’ in Sanskrit. The Sukha is a focus app that bundles all the tools necessary to enter into a Flow State and a have healthy, productive workday.
Steven now lives in Austin, TX.
Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

10 snips
Mar 17, 2026 • 55min
Ep 202, Friendship at Work
Bud Caddell, founder of NOBL and transformation craftsman, shares stories about workplace friendship and why it matters. He talks about experimenting with small pilots before big changes. Conversations about checking in, repairing relationships, foreground vs background talk, generational dynamics, and creating a one-page culture contract come up. Practical, culture-first approaches to durable behavior change are highlighted.

Mar 10, 2026 • 59min
Ep 201, Not Sure What’s Next in Your Career? Experiment
This week on Conflict Managed we welcome Ben Fox. Together we explore:
Following fear or love?
How to find the time to be curious
Addressing financial concerns when leaving a job
Ways you can start to change what you’re feeling at work
Finding the next thing
Shifting from ‘get me away from this’ to ‘this is what I want to move towards’
Conflict Managed is available wherever you get your podcasts and on YouTube @3pconflictrestoration
Ben Fox is a career coach who helps senior software engineers break free from toxic jobs and build careers that feel meaningful, energizing, and aligned. Clients describe him as calm, grounding, and easy to open up to, yet also direct, honest, and unwavering in holding them accountable to the life they say they want.
A third-generation New Yorker, Ben blends emotional intelligence with no-nonsense clarity. He creates deeply relational partnerships, sharing his own experiences so clients feel supported by a real human, not a distant expert. Many say they can “hear his voice” long after sessions, reminding them of their capability, brilliance, and worth.
Ben lives in Brooklyn, loves the beach, body surfing, traveling, and is proudly connected to his NYC roots (including his 103-year-old Bronx grandmother). His work is fueled by a simple belief: when people realign their inner world, their outer world transforms.
Contact Ben to find out about his “What’s My Runway?” template, a framework for making data-driven, emotion-calming decisions about your next career step and for a free, 45-minute “What's My Runway” Strategy Session, for those ready to map out their timeline, financial runway, and first confident step toward leaving a toxic role.
Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.
#ConflictManagement #WorkplaceCulture #Communication #Connection #Podcast

Mar 3, 2026 • 55min
Ep 200, If You Are Not Managing Conflict, Conflict Is Managing You
This week on Conflict Managed we welcome Dr. Kevin Foreman on our 200th episode! Together we explore:
‘Why not me?’ mentality
Choosing to be unbothered
Conflict is a byproduct of growth
What’s your goal: Being right or getting results?
Blocking/cancel culture impedes our ability to resolve conflict
Conflict is an opportunity to construct
Approaching life and business as a student
Multigenerational environments: listen to our conversation for Dr. Foreman’s fantastic analogy about airports and luggage
Conflict Managed is available wherever you get your podcasts and on YouTube @3pconflictrestoration
Dr. Kevin Foreman is a renaissance man who has devoted his life to changing lives. He is an influential pastor, successful church planter, bishop, success coach, in-demand speaker, author, philanthropist, and entrepreneur. Dr. Foreman is the founder and chancellor of Harvest Bible College.
Known as "The People's Bishop", Bishop Foreman loves to connect with people. Outside of “meet & greets” on campus & chats during live streams, social media is one of the best ways to connect with Bishop Foreman. You can find him at BishopForeman.com. Text “BISHOP” to 55498 to receive 10% off any of Bishop Foreman’s books and select items.
Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.
#ConflictManagement #WorkplaceCulture #Communication #Connection #Podcast

Feb 24, 2026 • 1h 1min
Ep 199, You Are the CEO of Your Career
🎙 This week on Conflict Managed we welcome Kae Kronthaler-Williams. Together we explore:
Women in tech
Maneuvering through the systems at work to advance your career
The relief that happens when you see your options (instead of staying stuck)
Finding a way to stay (when possible)
Separating intent from impact
Being comfortable holding uncomfortable conversations
Removing the invisible work of women through sharing tangible positive impacts on business
Conflict Managed is available wherever you get your podcasts and on YouTube @3pconflictrestoration
Kae Kronthaler-Williams is a global software marketing executive and passionate advocate for women’s advancement in the workplace. She uses her platform to confront bias, challenge toxic work cultures, and spark change through writing, public speaking, coaching, and nonprofit work. Her mission: ensure every woman is seen, supported, and empowered to lead. Because when barriers are removed for women, everyone benefits.
With sharp insight and unflinching honesty, her new book, Not Made For You , empowers women to advocate for themselves and each other, transforming silence into solidarity—and resistance into real, lasting change. It’s time to rewrite the story of who gets to lead, thrive, and succeed in tech.
Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.
#WomenInTech #LeadershipDevelopment #ConflictManagement #WorkplaceCulture #Communication

Feb 17, 2026 • 1h 1min
Ep 198, The Multigenerational Workforce
This week on Conflict Managed we welcome Nikhil Raval. Join us as we explore:
Escalation culture
How to bridge generational divides
Global Gen Z similarities and differences
The personal impact of fantastic leadership
Want engagement? Communicate goals and expectations, consistently recognize good work, and be transparent.
Taking the time to become more self-aware
Being mindful to overcome generational stereotypes
Human connection at work in the age of AI
Conflict Managed is available wherever you get your podcasts and on YouTube @3pconflictrestoration
Nikhil Raval is a leader, learning, and change expert who passionately believes the role of learning in its many forms is to lift the societies it serves. He believes that organizations that we work for also have the responsibility to serve society. At the intersection of these two forces lies leadership development, a pivotal element in driving meaningful change.
After a successful career in Financial Services for nearly a decade in the US, he forayed into Leadership Consulting and led as the MD and Board Member of Duke CE, India. He is the author of the bestselling book Target Gen Z: Understanding the Gen Z Mindset on Brands, Work-Life, Learning and More, released in 2021 and Generational Fusion: How to Master the Multi- Gen Workforce: Uniting Strengths Across Ages, released 2025. He is also the host of the popular podcast Working with Gen Z, which examines all facets of the Gen Z generation at the workplace, heard in over more than 60 countries. A multiple-time TEDx speaker and award-winning presenter, he continues to inspire leaders at every stage of their journey.
Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.
#ConflictManaged #Podcast #GenZ #Leadership #MultigenerationalTeams

Feb 10, 2026 • 52min
Ep 197, Beyond Age Stereotypes: Winning Together at Work
This week on Conflict Managed we welcome Heather Tinsley-Fix, Senior Advisor of Employer Engagement at AARP. Together we explore:
Research showing the benefits of working with colleagues in different generations
What are older workers concerned with?
Practical ways to avoid falling prey to age stereotypes at work
The impact of age discrimination on older workers
The positive bottom-line effect of multigenerational teams and organizations
Conflict Managed is available wherever you get your podcasts and on YouTube @3pconflictrestoration
Heather Tinsley-Fix is a thought leader and influencer working to advance the value of older workers and the business case for building age-friendly organizations. As Senior Advisor of Employer Engagement at AARP, she leads the AARP Employer Alliance, a nationwide group of employers that stand with AARP in affirming the value of experienced workers. With a background in marketing, innovation, and program management, Heather works with employers and job seekers, external partners, and academics to provide thought leadership on 50+ labor market issues and create practical resources that enable employers to build organizations that capitalize on the value of experience and make the most of a multigenerational workforce. She holds a B.A. in English Literature and an M.A. in Literary Theory, both from the University of Exeter.
Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.
#AARP #Generations #ConflictManagement #WorkplaceCulture #Communication

Feb 3, 2026 • 56min
Ep 196, Gamifying Behaviors at Work You Find Difficult to Find the Best Path Forward
This week on Conflict Managed we welcome Joel Steele. Together we explore:
Focusing on where you want to go, not what you’re trying to avoid
What are your emotions (gems) telling you?
What is daily success?
In conflict, what do you want?
Joel’s new book: The Life Switch
What does it mean to live life (and work) “on” instead of “off?”
Conflict Managed is available wherever you get your podcasts and on YouTube @3pconflictrestoration
Joel Steele is living proof that your lowest moments can lead to your greatest breakthroughs. By age 25, he’d faced bankruptcy, near-death experiences, and life on the edge. But through raw self-awareness and bold decision-making, Joel flipped the switch—and completely rewired his life.
Today, Joel is a financial expert, entrepreneur, keynote speaker, and a member of the ownership group of the Denver Nuggets’ G League affiliate (Grand Rapids Gold). He’s the author of Life Switch: How to Experience the Power of Living On by Discovering Your Potential, Passion, and Purpose. Joel’s a devoted husband and father who believes success means nothing if you don’t know who you are off the stage, too.
Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

Jan 27, 2026 • 1h 1min
Ep 195, Gen Z at Work
This week on Conflict Managed we welcome Will Giangrande. Together we explore:
Transferable skills
Misperceptions of Gen Z at work
Gen Z expectations
Getting to the root of generational differences at work
Giving feedback to Gen Z
Reverse mentorship as a golden opportunity
Conflict Managed is available wherever you get your podcasts and on YouTube @3pconflictrestoration
Will Giangrande is the founder of The NextGen Playbook, a program aimed at bridging generational gaps in the workplace by empowering young professionals and helping experienced leaders foster stronger, more connected teams. He also serves as a Kindling Ambassador, supporting young professionals through mentorship, and is a certified Take Flight Facilitator, using the DISC personality framework to enhance team collaboration. Through his work, Will is dedicated to helping organizations build thriving environments where individuals can grow, succeed, and contribute their best.
Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.
#Generations #Generationsatwork #LeadershipDevelopment #ConflictManagement #WorkplaceCulture #Podcast #GenZ


