CXOTalk

Every Chief Information Officer (CIO) must think about enterprise technology trends and tech investment planning for innovation. To provide guidance for CIO strategy and the CIO role, quantitative futurist Amy Webb, Founder and CEO, of the Future Today Institute, explains her report, 2021 Tech Trends and what it means for CIOs.In this conversation you will learn about these topics:-- How can the 2021 Tech Trends report help Chief Information Officers (CIOs)?-- What critical technologies should Chief Information Officers pay attention to?-- How should CIOs navigate technology planning choices?-- Culture change and technology innovation-- Building a culture of innovation-- Amy Webb on cryptocurrencies-- Advice for Chief Information OfficersRead the full transcript: https://www.cxotalk.com/episode/cio-role-tech-trends-investment-planningSubscribe now to the CXOTalk newsletter: https://www.cxotalk.com/subscribeAmy Webb pioneered a data-driven, technology-led foresight methodology that is now used with hundreds of organizations. She is a professor of strategic foresight at the NYU Stern School of Business. She is a Visiting Fellow at Oxford University’s Säid School of Business, a Nonresident Senior Fellow in the Atlantic Council’s GeoTech Center, a Fellow in the United States-Japan Leadership Program, and a Foresight Fellow in the U.S. Government Accountability Office Center for Strategic Foresight. She was elected a life member to the Council on Foreign Relations and is a member of the Bretton Woods Committee.She is the author of several popular books, including The Big Nine: How the Tech Titans and Their Thinking Machines Could Warp Humanity, which was longlisted for the Financial Times & McKinsey Business Book of the Year award, shortlisted for the Thinkers50 Digital Thinking Award, and won the 2020 Gold Axiom Medal for the best book about business and technology.

How does a huge telecom organization with $132 billion in revenue manage product development for the enterprise and consumer markets? Verizon's Chief Product Development Officer, Nicki Palmer, explains and also dives into what's happening with 5G. She describes Verizon’s product design process, talks about Verizon’s 5G Labs, and explains how digital transformation shapes customer experience.This conversation covers these topics:-- What is product development in telecommunications?-- Balancing product innovation with legacy product development-- Digital transformation and customer experience management-- About the Verizon 5G labs-- How to drive product innovation in a remote work environment-- 5G and modern telecom applications-- Team diversity and women in technology===Read the full transcript: https://www.cxotalk.com/episode/telecom-industry-product-development-verizonSubscribe to the CXOTalk newsletter: https://www.cxotalk.com/subscribe===As Verizon's Chief Product Development Officer, Nicki Palmer oversees the growth and expansion of the 5G ecosystem, convening partners and developing products and services to advance 5G growth and device technology. Previously she was responsible for planning, operations & engineering of the nation's largest and most reliable 4G LTE wireless network, the company’s 5G residential broadband and 5G mobile network deployments.

How can leaders enable business growth, innovation, and resilience through supply chain management (SCM) and digital transformation? And, how does sustainability affect supply chains? To answer these questions, we spoke with Jon Chorley, Chief Sustainability Officer and Group Vice President of Oracle, and Tony Nash, CEO & Founder of Complete Intelligence.The conversation includes these topics:-- About Jon Chorley (Oracle) and Tony Nash (Complete Intelligence)-- How did supply chains function during the disruptions of 2020?-- Challenges associated with overseas manufacturing operations-- Digital transformation and sustainability in supply chain-- Advice on supply chain transformation for business leadersRead the complete transcript: https://www.cxotalk.com/video/supply-chain-innovation-transformation-sustainabilityJon Chorley is group vice president of product strategy for Oracle's supply chain management (SCM) applications and leads the team responsible for driving the business requirements and product roadmaps for these applications. Chorley is also the chief sustainability officer for Oracle.Tony Nash is the CEO and Founder of Complete Intelligence. Previously, Tony built and led the global research business for The Economist and the Asia consulting business for IHS (now IHS Markit).

CXOTalk Publisher Michael Krigsman moderated a panel on collaboration and how the pandemic has changed work. Watch the complete video over on LinkedIn: https://www.linkedin.com/video/live/urn:li:ugcPost:6785969033406767105/(This episode was sponsored by Slack)

What are the enterprise technology trends that Chief Information Officers should consider in 2021? Paul Daugherty, Accenture's Group Chief Executive for Technology and Chief Technology Officer, explains the key issues and tech trends to which CIOs must pay attention.The conversation covers these topics:-- Enterprise Technology Trends 2021: CIO Role and Strategy-- What are the most important tech trends of 2021?-- How has technology procurement changed?-- How has the CIO role evolved?-- Talent management, leadership, and the CIO-- Diversity, inclusion, and equality: The power of diverse teams in technology-- How can you become a CIO?-- Customer experience and the CIO role-- Enterprise architecture and the CIO-- What is the future of work?-- "Cloud and AI will be the two most transformative technologies of the next decade."=====Read the complete transcript: https://www.cxotalk.com/episode/enterprise-technology-trends-2021-cio-role-strategySubscribe to the CXOTalk newsletter: https://www.cxotalk.com/subscribe=====Paul Daugherty is Accenture's Group Chief Executive – Technology & Chief Technology Officer. He leads all aspects of Accenture's technology business. Paul is also co-author of Human + Machine: Reimagining Work in the Age of AI, a management playbook for the business of Artificial Intelligence, published by Harvard Press.

Digital transformation relies on data from across the organization, ranging from operations to customer service, financials, and employee well-being. In this conversation, we learn how KeyBank's Chief Information Officer, Amy G. Brady, uses data in daily operations and to drive digital transformation. Amy's mandate as CIO overs the company's technology, operations, and services organizations. She oversees all of KeyBank's shared services for technology, operations, data, servicing, cyber and physical security, and procurement. Amy is a member of the Board of Directors of DuPont, where she serves on the Audit and Environment, Health, Safety, and Sustainability Committees. She is also on the Board of the Federal Reserve Bank of Cleveland.In this conversation, we discuss the following topics:-- About KeyBank and data strategy in banking-- Modernizing finance and data integration-- Extensive CIO Role at KeyBank-- Qualifications for KeyBank business partners-- Digital transformation at KeyBank-- Role of women in technology

Zoho co-founder and CEO, Sridhar Vembu, has developed a clear sense of ethics that guide social impact and corporate responsibility at Zoho. His perspective informs the products, culture, and philanthropy activities of this extraordinarily successful enterprise software company.During this in-depth conversation, Sridhar Vembu explains how he runs Zoho and the social impact of “spiritual capitalism” and sustainability.===Read the full transcript: https://www.cxotalk.com/episode/zoho-ceo-corporate-social-responsibility-spiritual-capitalismSubscribe to the CXOTalk newsletter: https://www.cxotalk.com===Read the transcript and watch the video to learn about these topics:-- What is spiritual capitalism?-- Corporate social responsibility (CSR) at Zoho and sustainable development-- Balancing cost vs. profit in charitable donations and philanthropy-- Zoho CEO: "We are not ruthlessly metrics-driven."-- Ecosystem implications for Zoho software partners-- Sustainability and local communities-- Where can you have maximum impact?-- How to motivate employees?-- Corporate culture and values at Zoho-- Update on Zoho University and Zoho Schools-- Sustainable business practices and personal values

The digital transformation of supply chains has accelerated as customer expectations have evolved over the last year. What are the characteristics of a robust supply chain and what does sustainability in supply chain mean?To answer these we spoke with Allan Dow, President & CEO of Logility. Dow has more than 30 years of experience in strategic planning, sales development and implementation services, and product innovation to streamline, accelerate and optimize supply chain and retail planning enterprises.The conversation covers these topics:About Logility and supply chain transformationSupply chain planning and customer expectationsDigital transformation in supply chainUsing digital twins to create resilient supply chainsRobust supply chains and sustainabilityAdvice on supply chain transformation and innovation

How does a major Swiss insurance drive digital transformation by focusing on company culture, new business models, and moving to the cloud? We speak with the Chief Technology Officer of Baloise Group AG, Dr. Alexander Bockelmann, to learn more.In this conversation, you will learn about:-- Transformation and the digital strategy roadmap at the Baloise Group-- Employee experience and customer experience in digital transformation-- Digital transformation and culture change management-- How to link technology and business goals?-- Overcoming digital transformation challenges-- Building an open innovation ecosystem with customers and partners-- Customer satisfaction beyond traditional financial services-- Cloud strategy and digital transformationSubscribe to our newsletter: https://www.cxotalk.com/subscribeRead the full transcript: https://www.cxotalk.com/episode/digital-transformation-major-insurance-companyDr. Alexander Bockelmann is Chief Technology Officer and member of the Management Board at Baloise Group AG. He studied in Germany and the UK, before completing his doctorate at the University of Tübingen’s faculty of geosciences. Dr. Bockelmann is a proven expert in digitalization and transformation and has many years of experience in the industry. He previously worked as an IT strategy and transformation consultant at the Boston Consulting Group and in various senior roles at Allianz SE in Germany and the USA. At the end of 2013, he moved to UNIQA Insurance Group AG in Austria in the role of Group CIO and ultimately became Chief Digital Officer on the Management Board.

As business evolves in 2021, what are the implications for marketers and how should they plan strategy and make investment decisions? We speak with Bill Wohl, a top marketing and communications leader, about core topics of concern to Chief Marketing Officers in 2021.This conversation covers a broad range of topics, including:-- 2021 marketing strategy: key trends and changes-- What is the role of empathy in marketing?-- "Customer experience is the new brand loyalty"-- How does consumer behavior affect marketing strategy?-- Cross-functional alignment between marketing, sales, and finance-- Authenticity, branding, and marketingRead the complete transcript: https://www.cxotalk.com/episode/cmo-strategy-back-work-2021Subscribe to our newsletter: https://www.cxotalk.com/subscribeBill Wohl is a highly regarded communications and marketing executive, who is globally recognized for leadership in crisis communications. His consultancy helps companies with crisis communications; repositioning brands and products for growth acceleration with differentiated messaging; and for his notable expertise in CEO and C-suite counsel through succession, M & A, activist investors, and litigation.