This is HCD – Human-Centered Design, UX & Service Design Thinking Podcast

We are building a global network of people doing human-centred work. Create an account, learn, listen, connect and network - for free → https://www.thisishcd.com/signup________________________Take the FREE Introduction to Journey Management course with Marc Stickdorn & Gerry Scullion → https://www.thisishcd.com/learning/introduction-to-journey-managementToday on the show, is Pinar Guvenc, Partner at SOUR, an architectural and design firm based in Brooklyn, New York - SOUR is a play on the words social and innovation - and their purpose is to responsibly use Design to build a better future. We get into the what the role of Architecture is and how it connects with services, and how the discipline of architecture has evolved over the last few decades and how in reality, the architects are caught between money-hungry property developers, who ultimately hold not only the purse strings but also much of the control in what is possible. We speak about accessibility in physical places, and what needs to change in order for architects to deliver more inclusive experiences. It’s a pretty free-flowing conversation and we covered quite a bit of ground. Let’s get into the episode.https://www.linkedin.com/in/pinarguvenc/Creators & Guests Gerry Scullion - Host Stef Murphy - Producer ________________________Discover & Connect → https://www.thisishcd.com/directoryTrain my organisation → https://www.thisishcd.com/trainingClaim partner discounts → https://www.thisishcd.com/partnersPublish an Article → https://www.thisishcd.com/blogCourses → https://www.thisishcd.com/courses________________________

We are building a global network of people doing human-centred work. Create an account, learn, listen, connect and network - for free → https://www.thisishcd.com/signup________________________Take the FREE Introduction to Journey Management course with Marc Stickdorn & Gerry Scullion → https://www.thisishcd.com/learning/introduction-to-journey-managementWelcome to a new episode of Moments of Change with Melanie Rayment. In this episode, Melanie speaks with Summer Howarth, a learning designer based in Australia. Creators & Guests Gerry Scullion - Host Stef Murphy - Producer ________________________Discover & Connect → https://www.thisishcd.com/directoryTrain my organisation → https://www.thisishcd.com/trainingClaim partner discounts → https://www.thisishcd.com/partnersPublish an Article → https://www.thisishcd.com/blogCourses → https://www.thisishcd.com/courses________________________

We are building a global network of people doing human-centred work. Create an account, learn, listen, connect and network - for free → https://www.thisishcd.com/signup________________________Take the FREE Introduction to Journey Management course with Marc Stickdorn & Gerry Scullion → https://www.thisishcd.com/learning/introduction-to-journey-managementIn this episode, I speak with the Founder of How Might We, a Limerick-based design consultancy. We speak about how they are using Lego Serious Play to help enable bigger and more meaningful conversations for their clients.Creators & Guests Gerry Scullion - Host Stef Murphy - Producer ________________________Discover & Connect → https://www.thisishcd.com/directoryTrain my organisation → https://www.thisishcd.com/trainingClaim partner discounts → https://www.thisishcd.com/partnersPublish an Article → https://www.thisishcd.com/blogCourses → https://www.thisishcd.com/courses________________________

We are building a global network of people doing human-centred work. Create an account, learn, listen, connect and network - for free → https://www.thisishcd.com/signup________________________Take the FREE Introduction to Journey Management course with Marc Stickdorn & Gerry Scullion → https://www.thisishcd.com/learning/introduction-to-journey-managementAdam Lawrence and Gerry Scullion speak facilitation and how Adam is adapting his facilitation skills in light of the global pandemic. We speak about the grid-edge of opportunity that Designers need to be made more aware of - and cover off the 3 key areas that Adam and Renatus focus on in their upcoming course, Facilitation Fundamentals for Co-Creation.https://www.thisisdoing.com/product/facilitation-for-co-creationhttps://www.twitter.com/thisisdoinghttps://www.instagram.com/thisisdoingCreators & Guests Gerry Scullion - Host Stef Murphy - Producer ________________________Discover & Connect → https://www.thisishcd.com/directoryTrain my organisation → https://www.thisishcd.com/trainingClaim partner discounts → https://www.thisishcd.com/partnersPublish an Article → https://www.thisishcd.com/blogCourses → https://www.thisishcd.com/courses________________________

We are building a global network of people doing human-centred work. Create an account, learn, listen, connect and network - for free → https://www.thisishcd.com/signup________________________Take the FREE Introduction to Journey Management course with Marc Stickdorn & Gerry Scullion → https://www.thisishcd.com/learning/introduction-to-journey-managementIn this episode of Moments of Change, Melanie Rayment speaks with the wonderful Kelly Ann McKercher.Kelly Ann McKercher is a co-design coach, facilitator and social researcher living in Australia. They have close to a decade’s experience in leading social innovation and co-design approaches across Australia and New Zealand. Kelly Ann’s work has focused predominately on mental health, domestic and family violence, health systems and young people. Website / https://www.beyondstickynotes.com  @kellyanagram / https://www.twitter.com/kellyanagram @CodesignClub / https://www.twitter.com/codesignclub @melrayment / https://www.twitter.com/melrayment Creators & Guests Gerry Scullion - Host Stef Murphy - Producer ________________________Discover & Connect → https://www.thisishcd.com/directoryTrain my organisation → https://www.thisishcd.com/trainingClaim partner discounts → https://www.thisishcd.com/partnersPublish an Article → https://www.thisishcd.com/blogCourses → https://www.thisishcd.com/courses________________________

We are building a global network of people doing human-centred work. Create an account, learn, listen, connect and network - for free → https://www.thisishcd.com/signup________________________Take the FREE Introduction to Journey Management course with Marc Stickdorn & Gerry Scullion → https://www.thisishcd.com/learning/introduction-to-journey-managementSarah Richards and Gerry Scullion speak about the role of Content Design within Services and speak about the cross over between the disciplines of content design and service design.Creators & Guests Gerry Scullion - Host Stef Murphy - Producer ________________________Discover & Connect → https://www.thisishcd.com/directoryTrain my organisation → https://www.thisishcd.com/trainingClaim partner discounts → https://www.thisishcd.com/partnersPublish an Article → https://www.thisishcd.com/blogCourses → https://www.thisishcd.com/courses________________________

We are building a global network of people doing human-centred work. Create an account, learn, listen, connect and network - for free → https://www.thisishcd.com/signup________________________Take the FREE Introduction to Journey Management course with Marc Stickdorn & Gerry Scullion → https://www.thisishcd.com/learning/introduction-to-journey-managementThis episode was brought to you by https://www.thisisdoing.com - learn new skills in Design & Innovation via live online classrooms with the worlds best trainersClimate change is not seen by most as an immediate crisis, so we don’t act with urgency. The digital world is fairly blind to what needs to be done because in digital design we don’t think deep, broad and wide enough. Jared challenges us to think longer and broader and deeper, to think more connectedly on an earth experience level. We must rise to this impending global threat because if we don’t we condemn future generations to sink in a world we—us, our generation—have wasted.https://gerrymcgovern.com/books/world-wide-waste/https://twitter.com/jmspoolCreators & Guests Gerry Scullion - Host Stef Murphy - Producer ________________________Discover & Connect → https://www.thisishcd.com/directoryTrain my organisation → https://www.thisishcd.com/trainingClaim partner discounts → https://www.thisishcd.com/partnersPublish an Article → https://www.thisishcd.com/blogCourses → https://www.thisishcd.com/courses________________________

We are building a global network of people doing human-centred work. Create an account, learn, listen, connect and network - for free → https://www.thisishcd.com/signup________________________Take the FREE Introduction to Journey Management course with Marc Stickdorn & Gerry Scullion → https://www.thisishcd.com/learning/introduction-to-journey-managementThis episode was brought to you by https://www.thisisdoing.com - learn new skills in Design & Innovation via live online classrooms with the worlds best trainersToday on the show, we have Aral Balkan - a cyber rights activist, who is on a mission to spread the word about ethical alternatives to surveillance capitalism. A system that the tech giants of Silicon Valley are using and abusing for their gain. We chat about lots of things such as what we can do about this, should we be worried - and what does the future look like as a result of these organisations gaining more and more control of not only the markets but us, as people -I really enjoyed speaking with Aral and loved the parts where he speaks about Design being treated like ‘Decoration’ in organisations who have abuse centred within their business models. Aral has some really strong points of view around what to do if you work in organisations like this - Aral's website - https://ar.al/Ethical Design - https://2017.ind.ie/ethical-design/Small Technology Foundation - https://small-tech.org/Creators & Guests Gerry Scullion - Host Stef Murphy - Producer ________________________Discover & Connect → https://www.thisishcd.com/directoryTrain my organisation → https://www.thisishcd.com/trainingClaim partner discounts → https://www.thisishcd.com/partnersPublish an Article → https://www.thisishcd.com/blogCourses → https://www.thisishcd.com/courses________________________

We are building a global network of people doing human-centred work. Create an account, learn, listen, connect and network - for free → https://www.thisishcd.com/signup________________________Take the FREE Introduction to Journey Management course with Marc Stickdorn & Gerry Scullion → https://www.thisishcd.com/learning/introduction-to-journey-managementToday on the show, is Bas Raijmakers, co-founder and creative director of Standby, a specialist design research organisation for service innovation, based in London and Amsterdam. Bas is also a co-founder of the Reach Network (I’ll throw a link to this in the show notes). For those of you who don’t know what Reach Network is, it’s a global network of agencies specialising in human-centred design research - a wonderful organisation and definitely worth checking out.Bas is also a partner of This is Doing, and works alongside myself and a host of other amazing people. Some of the courses that Bas has live centre around life centred design, and we discuss in this episode the local differences of HCD and how people are currently researching, and what are the common problems in this. How can we as practitioners become more culturally inclusive? Bas is a wonderfully deep thinker and has fantastic insights into what we need to do, to not only improve Design (with a capital D) but also how we can make more of a global impact with our work.https://twitter.com/hellobas?lang=enhttps://www.stby.eu/Train with Bas at This is DoingCreators & Guests Gerry Scullion - Host Stef Murphy - Producer ________________________Discover & Connect → https://www.thisishcd.com/directoryTrain my organisation → https://www.thisishcd.com/trainingClaim partner discounts → https://www.thisishcd.com/partnersPublish an Article → https://www.thisishcd.com/blogCourses → https://www.thisishcd.com/courses________________________

We are building a global network of people doing human-centred work. Create an account, learn, listen, connect and network - for free → https://www.thisishcd.com/signup________________________Take the FREE Introduction to Journey Management course with Marc Stickdorn & Gerry Scullion → https://www.thisishcd.com/learning/introduction-to-journey-managementChris Coyier talks to Gerry McGovern about how many of the tools and resources out there make it easy for developers and designers to create bloated, heavy, energy-sapping digital designs. Chris says we need new thinking and new tools that clearly indicate when we are making design decisions that are bad for the user and bad for the planet.https://twitter.com/chriscoyierhttps://gerrymcgovern.com/books/world-wide-waste/Creators & Guests Gerry Scullion - Host Stef Murphy - Producer ________________________Discover & Connect → https://www.thisishcd.com/directoryTrain my organisation → https://www.thisishcd.com/trainingClaim partner discounts → https://www.thisishcd.com/partnersPublish an Article → https://www.thisishcd.com/blogCourses → https://www.thisishcd.com/courses________________________