

The Tourism RESET
Rebecca Woolford
In each episode we dive into the journeys of people who are leading the way in one of the largest industries in the world. These are the founders, changemakers, risk takers, visionaries and custodians. We're here to celebrate their wins and share the lessons along the way to inspire you. Hosted by Rebecca Woolford, founder of Kiwano Tourism, The Tourism RESET podcast is about acknowledging that travel is a privilege and with that comes great responsibility. It's a medium to remind travel professionals and teams around the world what a big, beautiful industry this is and how to move beyond guilt and overwhelm, and instead feel inspired, moved, compelled and engaged in the solutions.
Episodes
Mentioned books

Jul 17, 2025 • 59min
32 What They Don’t Tell You About Travel Foundations With Jonathan Coleman
Welcome back to The Tourism RESET with me, your host, Rebecca Woolford. Today I’m chatting with Jonathan Coleman, CEO of Untours, the world’s first B Corp company. In this episode we dive into the fascinating founding story of Untours and the radical vision of its founder Hal Taussig. As well as what most people don’t realise about how private foundations often work. This episode pulls back the curtain on the traditional model of philanthropy and how Untours Foundation flips the script.Enjoyed listening? Visit thetourismreset.com, on-demand video learning for tourism pros, covering the topics shaping your industry. A great place to begin is the 5 Minute Reset, one expert, one topic, less than five minutes!

Jun 25, 2025 • 55min
31 Breaking Barriers, Protecting Rhinos With Dr. Sonali Ghosh
Welcome back to The Tourism RESET with me, your host, Rebecca Woolford. This week’s episode is a special one, as we join the global celebration of World Female Ranger Week, a powerful movement founded by my friend, Holly Budge.Today I'm joined by Dr. Sonali Ghosh, the first-ever female Field Director of Kaziranga National Park in India. Dr. Ghosh is the 2024 recipient of the World Female Ranger Trailblazer Award for her groundbreaking work, including the creation of an all-female rhino protection unit and leading the park to its first-ever zero-poaching year. Enjoyed listening? Visit thetourismreset.com, on-demand video learning for tourism pros, covering the topics shaping your industry. A great place to begin is the 5 Minute Reset, one expert, one topic, less than five minutes!

Jun 5, 2025 • 1h 2min
30 Beyond Buzzwords: How to Best Engage Travellers With Dr. Xavier Font
Welcome back to The Tourism RESET with me, your host, Rebecca Woolford. My guest today is a professor of Sustainability Marketing at the University of Surrey. Dr. Xavier Font has served as an advisor to some of the world's biggest travel brands including, Booking.com, Google, Expedia, Skyscanner, and TripAdvisor where he uses his research experience to inform efforts that can ultimately influence travellers and therefore contribute more positively to the places they visit.Tune in to learn about...The unfiltered truth about what matters to your customers (5:07 mins)Why the language we use matters, & what green hushing is (11:37 mins)Why 50% of British & German travellers felt information overload (16.34 mins)Beyond blame: A smarter way to engage travellers, with a hotel example (29:31)Enjoyed listening? Visit thetourismreset.com, on-demand video learning for tourism pros, covering the topics shaping your industry. A great place to begin is the 5 Minute Reset, one expert, one topic, less than five minutes!

May 27, 2025 • 1h 9min
29 Ecotourism Through A Filmmaker’s Eyes With Joe Stevens
Welcome back to The Tourism RESET with me, your host, Rebecca Woolford. Today's guest is an award-winning producer and director of wildlife documentaries for BBC, Apple TV+, National Geographic, and Discovery.In an incredibly rare interview, Joe Stevens shares his journey of being inspired by Sir David Attenborough, to later working with him in the Galapagos, as well as why filming the world’s largest savannah has become one of his most important missions to date.Tune in to uncover:Why the world's most biodiverse savannah's is often overlooked by tourism prosHow ecotourism can be a catalyst for conservation with a powerful exampleJoe's journey to becoming a wildlife filmmaker & working with David AttenboroughThe transformative potential of tourism in safeguarding biodiversity in BrazilEnjoyed listening? Visit thetourismreset.com, on-demand video learning for tourism pros, covering the topics shaping your industry. A great place to begin is the 5 Minute Reset, one expert, one topic, less than five minutes!

Apr 25, 2025 • 1h 3min
28 Redefining Luxury Travel with Nina Karnikowski
Welcome back to The Tourism RESET with me, your host, Rebecca Woolford. My next guest is the Author of the memoir 'The Mindful Traveller' and the sustainable travel handbook Go Lightly. Having worked as a travel writer for over a decade, Nina Karnikowski writes about travel that can help solve social and environmental problems.Tune in to discover...Why it's time to redefine luxury - not as excess, but as impact and connectionHow mindful travel can lead to more meaningful, memorable experiencesHow facing our biggest fears leads to incredible opportunities and growthSlower travel, Nina's best experiences to help inspire your own trip designsEnjoyed listening? Visit thetourismreset.com, on-demand video learning for tourism pros, covering the topics shaping your industry. A great place to begin is the 5 Minute Reset, one expert, one topic, less than five minutes!

Apr 9, 2025 • 1h 13min
27 Redefining Travel for Women With Beth Santos
Welcome back to The Tourism RESET with me, your host, Rebecca Woolford. My guest today is the founder and CEO of Wanderful, a sisterhood of more than 45,000 solo women travellers across the globe and content creators. Beth Santos is also the creator of the WITS Travel Creator Summit, a leading event for women and gender diverse travel creators. In this episode, discover...Who makes 85% of travel purchasing decisionsThe myths to bust about who can travel and the questions we need to askHow to empower more women to discover places for themselves, by themselvesEnjoyed listening? Visit thetourismreset.com, on-demand video learning for tourism pros. A great place to begin is the 5 Minute Reset, one expert, one topic, less than five minutes!

Mar 26, 2025 • 56min
26 B The Change: B Corp Month With Rochelle Turner
Welcome back to The Tourism RESET with me, your host, Rebecca Woolford. My next guest is a trained beekeeper and Intrepid Travel's B Corp Impact Manager. In her spare time Rochelle Turner is the co-chair of Travel by B Corp UK, and is a trustee of the Travel Foundation.In this episode, discover...What it means to be a B Corp travel business. The good, as well as the challenges Why governance is crucial for accountability and purpose-driven businessHow tourism can uplift marginalised communities and womenWhy 'good' business can be profitable and much moreEnjoyed listening? Visit thetourismreset.com, on-demand video learning for tourism pros. A great place to begin is the 5 Minute Reset, one expert, one topic, less than five minutes!

Mar 13, 2025 • 1h 2min
25 Pioneering Responsible Travel With Justin Francis OBE
Welcome back to The Tourism RESET with me, your host, Rebecca Woolford. My next guest is Justin Francis, the Chair of Responsible Travel, named the world’s first and largest travel company dedicated to responsible tourism. Co-founding the World Responsible Tourism Awards, Justin's vision and hard work has fundamentally changed the industry in countless ways. In this episode, discover...Justin's fascinating story and journey to becoming a pioneer of responsible tourismWhy we should feel 'fabulous' about working within tourism as a great connectorWhy regulation is crucial for addressing aviation's carbon emissionsEnjoyed listening? Visit thetourismreset.com, on-demand video learning for tourism pros. A great place to begin is the 5 Minute Reset, one expert, one topic, less than five minutes!

Feb 24, 2025 • 58min
24 Addressing Climate Anxiety and Grief With Jeremy Smith
Welcome back to The Tourism RESET with me, your host, Rebecca Woolford. Today's guest is an award-winning writer and strategist with 25 years of experience in tourism and climate action. Jeremy Smith, is the author of 'Transforming Travel' and 'Clean Breaks, 500 Ways to See the World', he was the co-founder of Tourism Declares a Climate Emergency, and is the co-author of the UN Tourism-led Glasgow Declaration for Climate Action in Tourism. In this episode, discover...How storytelling can help us all address climate anxietyHow Jeremy inspired 100's of travel companies to create a climate action planWhy my guest said "this is the first time I've ever talked publicly on this.."Enjoyed listening? Visit thetourismreset.com, on-demand video learning for tourism pros. A great place to begin is the 5 Minute Reset, one expert, one topic, less than five minutes!

Feb 11, 2025 • 49min
23 Travelling The World On Foot With Thomas Turcich
Welcome back to The Tourism RESET with me, your host, Rebecca Woolford. Today's guest is Thomas Turcich, who completed a seven-year journey walking across thirty-eight countries with his adopted pup, Savanna. He's the 10th person to walk around the world, walking a mind-blowing 28,000 miles. In this episode, discover...What inspired Tom to spend 7 years walking around the worldWhy walking is the ONLY way to truly see a place, whatever the destinationThe realisation Tom had of passport privilege during the journeyWhy it's worth checking out his book World WalkEnjoyed listening? Visit thetourismreset.com, on-demand video learning for tourism pros. A great place to begin is the 5 Minute Reset, one expert, one topic, less than five minutes!


