Knowledge Cast by Enterprise Knowledge

Enterprise Knowledge CEO Zach Wahl speaks with Melanie Adams, Global Talent Development & Training Operations Lead, Digital Manufacturing Operations, at MSD. With a deep background in science, leading analytical testing teams, and ensuring quality in regulated pharma environments, Melanie blends people development with systems thinking to use data to spot gaps and create KM approaches that capture experience and prevent repeat mistakes.In this conversation, Zach and Melanie discuss her day-to-day, how she works to find and support the "one and only" experts, succession planning and the ROC risk assessment framework, facilitating good knowledge transfer and expertise sharing, and the symbiosis between KM and learning. They also chat about the practicalities of using a bite-sized approach to AI to encourage change management and tailor trainings to the right kinds of learnings.Note: The views expressed by guests are their own, and do not necessarily reflect the views of their organization.---Comment below to let us know how you find your "one and only's," or ask any questions you have for our Knowledge Cast hosts! They may be answered in a future episode.---To learn more about Enterprise Knowledge, visit us at: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠enterprise-knowledge.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.EK's Knowledge Base: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://enterprise-knowledge.com/knowledge-base/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Contact Us: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://enterprise-knowledge.com/contact-us/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.linkedin.com/company/enterprise-knowledge-llc/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Twitter/X: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://twitter.com/ekconsulting⁠⁠⁠

TJ Hsu, Director of R&D Knowledge Management at Amgen and AI/knowledge services veteran, shares how to turn individual smarts into collective intelligence. He discusses targeting key personas, building curated knowledge centers and Copilot-style experiences, cleaning content for trustworthy AI, and using knowledge graphs, experts, and simulations to speed research and improve decision making.

Mike Ferguson, CEO of Intelligent Business Strategies and longtime data and analytics leader, reflects on four decades in data management and conference leadership. He talks about the resurgence of the semantic layer with AI, the chaos from vendor-specific metadata silos, the push for stronger data governance and provenance, and why enterprise ontologies may offer a unifying layer.

Join Ole Olesen-Bagneux, Vice President & Chief Evangelist at Actian and expert in data catalogs, as he shares his journey from childhood passions for literature and technology to a career in enterprise data. He delves into the evolving role of metadata in the age of AI, emphasizing its newfound importance for governance. Ole introduces the MetaGrid concept and discusses the challenges of integrating legacy systems. Additionally, he highlights ontologies as a crucial element for AI readiness, shifting metadata from just a reference to a source of innovation.

Michal Bachman, CEO of GraphAware and creator of the Hume platform, dives into the innovative world of graph databases. He explains how graph technology enhances criminal investigations by revealing complex relationships between data. Michal also discusses the importance of trustworthy AI and how knowledge graphs can provide a reliable source of truth. He shares insights on efficient proof-of-value implementations and emphasizes the need for decision-makers to embrace graphs before integrating AI, paving the way for smarter intelligence operations.

Daan Hannessen, Global Head of Knowledge Management at Shell, brings over 20 years of expertise in KM across multiple industries. He discusses the evolution of KM from technology to AI, emphasizing the critical need for executive support. Daan highlights Shell's divide-and-conquer approach for scaling KM globally and the importance of learning from experience. He also delves into the relationship between KM and AI, stressing the value of validated knowledge and the need for semantic layers to enhance business insights while protecting proprietary information.

In this engaging chat, Ben Clinch, Chief Data Officer at Ortecha with 25 years in data architecture and AI, shares his journey into semantics and its vital role in AI. He discusses the risks of agentic AI, like hallucinations, and how investing in semantics can unlock AI's true potential. Ben also explores why semantics isn't widely adopted and highlights a greenfield approach for modern knowledge architecture. Finally, he previews his insights on neurosymbolic AI and its ability to enhance creativity while mitigating risks.

Dawn Brushammar, an independent KM consultant with over 25 years of experience from McKinsey to the Oprah Winfrey Show, shares her insights on knowledge management. She discusses the evolving role of librarians in a tech-driven world and the crucial relationship between KM and AI. Dawn emphasizes the importance of structured data for effective AI deployment and offers strategies for creating a knowledge-first organization. She previews her upcoming talk on library science at the Semantic Layer Symposium, highlighting its relevance in today’s AI landscape.

Paco Nathan, Principal DevRel Engineer at Senzing, brings over 40 years of experience in tech and expertise in data science and graph technologies. He discusses his pioneering work in making computer science accessible to non-technical students. The conversation dives into the significance of graph technologies and the Semantic Layer in modern data management. Paco shares insights on overcoming challenges in knowledge representation and the importance of investing in semantic technologies for sectors like finance and healthcare.

Amy Hodler, Founder and Executive Director of GraphGeeks, passionately discusses the innovative world of graph technology. She highlights exciting use cases, including applications in cybersecurity and how graph technology enhances AI through improved contextual understanding. The conversation explores the significance of community in navigating the complexities of this evolving field and the importance of auditability in automation. Hodler also shares insights on emerging trends like multimodal graphs, making collaboration more efficient for data enthusiasts.