

The Resilient Journey
Mark Hoffman
It’s my goal to explore some of the biggest issues facing organizations today and chat with industry leaders about ways we can all be more resilient.
Episodes
Mentioned books

Jan 23, 2023 • 30min
Episode 70 - How to know if this industry is right for you - Rachell Laucevicius
I hear it all the time. Guest after guest who comes on the podcast tells me the same thing. I fell into this industry. Except today’s guest really did. No…I mean really.
Hello everyone, welcome to episode 70 - as the Resilience Think Tank presents the Resilient Journey podcast! Today we continue our focus on the future of the industry as I’m joined by Rachell Laucevicius.
Rachell explains how she ‘fell’ into this work that she loves so much and talks about the importance of building relationships, and understanding exactly what aspects of the job you want to focus on.
I asked Rachel what she would change about emergency and crisis management and her answer is amazing.
The Resilient Journey is now ad free, so be sure to give some love to the Resilience Think Tank for sponsoring this podcast.
Be sure to follow The Resilient Journey! We sure do appreciate it!
Learn more about the Resilience Think Tank here.
Want to learn more about Mark? Click here or on LinkedIn or Twitter.
Special thanks to Bensound for the music.

Jan 9, 2023 • 29min
Episode 69 - Why it’s time to start listening to younger professionals - Samantha Lara
Have you ever been politely called out for something you’ve done professionally? Well, today’s guest challenged me on something related to this podcast. And do you know what? She was right!
Hello everyone, welcome to episode 69 - as the Resilience Think Tank presents the Resilient Journey podcast! Today I’m joined by someone that I think represents the future of the crisis management and resilience industry. Samantha Lara is my guest.
Listen as Samantha explains why younger professionals need to be heard on my podcast. We talk about the value of education and certifications vs. work experience.
Samantha explains that sometimes if you can’t open a door, you have to create your own door. And we talk about where to turn if you want to dabble in or learn more about an adjacent discipline.
Be sure to follow The Resilient Journey! We sure do appreciate it!
Learn more about the Resilience Think Tank here.
Want to learn more about Mark? Click here or on LinkedIn or Twitter.
Special thanks to Bensound for the music.

Dec 19, 2022 • 31min
Episode 68 - The Winning Formula with Jayne Romanczuk
Do you like resilience? Do you like babies? Do you like awards? Do you like people who are successful at what they do?
Hello everyone, welcome to episode 68- as the Resilience Think Tank presents the Resilient Journey podcast! Today I’m joined by a prolific award winning business continuity professional – Jayne Romanczuk.
In today’s episode Jayne explains that she’s addicted to winning awards – but she reveals the secret sauce that has made her so successful. Spoiler alert it’s going to involve finding ways to improve things, communicating effectively and it’s going to have something related to being inquisitive. You’re going to want to hear this. We also hear from the newest member of the resilience family – Jayne’s daughter Alina can be heard throughout this episode.
Be sure to follow The Resilient Journey! We sure do appreciate it!
Learn more about the Resilience Think Tank here.
Want to learn more about Mark? Click here or on LinkedIn or Twitter.
Special thanks to Bensound for the music.

Dec 12, 2022 • 29min
Episode 67 - The Most Resilient Person I’ve Ever Met - Ricky Johnson
There’s an old adage that says “with great power comes great responsibility”. Well today’s guest looks at it differently. To him, because of his great struggles, he has a great responsibility.
Hello everyone, welcome to a very special episode 67 - as the Resilience Think Tank presents the Resilient Journey podcast! Today I’m joined by probably the most resilient person I’ve ever met. His name is Ricky Johnson.
We’ll get into Ricky’s story at the beginning of my episode – but suffice it to say he’s been through hell. Ricky tells me that while he was enlisted in the Marines, the most intense battles he ever faced were with himself. Ricky’s inspirational story may carry you through the day. It may even carry you through this entire holiday season.
Be sure to follow The Resilient Journey! We sure do appreciate it!
Learn more about the Resilience Think Tank here.
Want to learn more about Mark? Click here or on LinkedIn or Twitter.
Special thanks to Bensound for the music.

Dec 5, 2022 • 30min
Episode 66 - Expanding BCM. Operational Resilience and More - David Ferbrache
We’ve all either heard or have been part of the conversations about business continuity and operational resilience. What’s the difference? I think today’s guest has it figured out.
Hello everyone, welcome to episode 66 - as the Resilience Think Tank presents the Resilient Journey podcast! Today I’m joined by BCI Europe’s Continuity and Resilience Consultant of the year David Ferbrache.
This is a full circle conversation. We start by talking about cyberattacks, but the focus is on the need to build cyber response into our business continuity strategies. Then we expand our conversation to talk about Operational Resilience and David sheds some light on Intolerable Harm, the end-to-end view and the key dependencies we have in order to operate.
Be sure to follow The Resilient Journey! We sure do appreciate it!
Learn more about the Resilience Think Tank here.
Want to learn more about Mark? Click here or on LinkedIn or Twitter.
Special thanks to Bensound for the music.

Nov 28, 2022 • 29min
Episode 65 - Is Resilience Different in the Public Sector? - Juliana Richardson
When we think about resilience and business continuity, most of us tend to think about the Private Sector. Corporate enterprise, small business. But does resilience look any different in the public sector?
Hello everyone, welcome to episode 65 - as the Resilience Think Tank presents the Resilient Journey podcast! Today I’m joined by 2022 winner of the BCI Europe Award for Continuity & Resilience Public Professional – Juliana Richardson.
Juliana is unique among my guests for two reasons. First, she got into the resilience industry INTENTIONALLY. 2nd – she focuses exclusively on public sector work.
Juliana and I talk about how working in public sector is a little different than what those of us in private sector face – but you might be surprised to learn that there are a lot of similarities.
I think you’ll find this an interesting conversation.
Be sure to follow The Resilient Journey! We sure do appreciate it!
Learn more about the Resilience Think Tank here.
Want to learn more about Mark? Click here or on LinkedIn or Twitter.
Special thanks to Bensound for the music.

Nov 21, 2022 • 28min
Episode 64 - What’s Up with the Competency Framework? - Susie Ansary
Recently I posted a poll on LinkedIn asking people how much attention they pay to the BCI Competency Framework. Over half of those who responded said they either didn’t use it or didn’t know what it was.
Hello everyone, welcome to episode 64 - as the Resilience Think Tank presents the Resilient Journey podcast! Today I’m joined by a shining star in the continuity and resilience industry Susie Ansary
Susie and I talk about her fantastic session in London at BCI World and something that surprised her about resource usage during her workshop.
We talk about the importance of the BCI Competency Framework and the benefits of self-assessment. Susie talks about using the framework to build strengths that will make you more effective as a resilience professional and explains that the competency framework isn’t something you should think about only when you want to get to that next BCI membership level.
Be sure to follow The Resilient Journey! We sure do appreciate it!
Learn more about the Resilience Think Tank here.
Want to learn more about Mark? Click here or on LinkedIn or Twitter.
Special thanks to Bensound for the music.

Nov 14, 2022 • 30min
Episode 63 - Benefits of Being Trauma Informed - with Treena Reilkoff
On this podcast we cover everything from operational resilience to personal trauma. But something I’ve never covered before is the concept of having a trauma informed crisis lead. Not familiar with the term? Fortunately, today’s guest knows all about it.
Hello everyone, welcome to episode 63 - as the Resilience Think Tank presents the Resilient Journey podcast! Today I’m joined by trauma response specialist Treena Reilkoff.
Treena explains what it means to be trauma informed and what we should be expecting from our crisis leaders and what leaders should be looking for in their people during an incident.
We’ll talk about trauma triggers and how scripting your own response can be a helpful tool when navigating a crisis – and how scripting can help children cope with traumatic events.
And near the end, Treena tells a fascinating story of how she dealt with a bully who pointed a gun at her son’s head.
Be sure to follow The Resilient Journey! We sure do appreciate it!
Learn more about the Resilience Think Tank here.
Want to learn more about Mark? Click here or on LinkedIn or Twitter.
Special thanks to Bensound for the music.

Nov 7, 2022 • 20min
Episode 62 - Chatting with Speakers from BCI World 2022
2022 is a bucket list year for me. In July, I got to go whale watching off the coast of Newfoundland. And in November I was able to travel to London, eat some sticky toffee pudding and speak live at BCI World
Hello everyone, welcome to episode 62 - as the Resilience Think Tank presents the Resilient Journey podcast! Today I’m joined by well…a lot of pretty interesting people.
I interviewed speakers at BCI World Hybrid 2022 in London.
Join me as we hear from BCI Board Chair Chris Horne, speakers Charlie Maclean-Bristol, Sarah Garrington, Susie Ansary, Stella Nunn, Kate Needham-Bennett, Liz Royle, Marie-Helene Primeau and Alex Fullick.
And I’ll explain how Fortnite feels a lot like a business continuity program.
Let’s get right to it.
Be sure to follow The Resilient Journey! We sure do appreciate it!
Learn more about the Resilience Think Tank here.
Want to learn more about Mark? Click here or on LinkedIn or Twitter.
Special thanks to Bensound for the music.

Oct 31, 2022 • 28min
Episode 61 - Adapt and Overcome - Nicole Scott
A lot of my guests have one particular thing in common. They didn’t seek out our profession. Today’s guest can thank a persistent recruiter and a hiring manager who was something in her that she didn’t see in herself.
Hello everyone, welcome to episode 61 - as the Resilience Think Tank presents the Resilient Journey podcast! Today I’m joined by someone who relies heavily on networking to build a village of people to support those around her.
Nicole Scott is my guest.
Listen as Nicole and I talk about how her background as a military spouse prepared her for being a successful business continuity and resilience professional. We’ll talk about her career coaching, networking and a project that is near and dear to her heart.
Nicole lives by the motto “Adapt and Overcome” and we’ll explore what that means.
You could even say this episode is “Devine” – and you’ll find out why after this from Lisa.
Be sure to follow The Resilient Journey! We sure do appreciate it!
Learn more about the Resilience Think Tank here.
Want to learn more about Mark? Click here or on LinkedIn or Twitter.
Devine Direction (devine-direction.com)
Special thanks to Bensound for the music.


