

Reinventing Professionals
Ari Kaplan
The business of providing professional advice is changing. Today, anyone can go online and access a wealth of information about any topic, from legal and medical advice to financial planning and accounting suggestions. This blog is designed to offer ideas, guidance, and perspectives on how to effectively navigate a perpetually shifting professional landscape, with a unique focus on the legal industry and the technology that is driving its evolution.
Episodes
Mentioned books

Aug 31, 2015 • 8min
ILTA and Turbocharging Your CRM
I spoke with Todd Miller, the CEO of gwabbit, a leading ERM and data optimization solution. Miller is also the founder of WebFeat, the former CEO of Knight Ridder’s SourceOne subsidiary, and the owner of four information technology patents. We discussed the genesis of gwabbit, the problem it solves in the marketplace, how firms in the AmLaw 100 and 200 are using it, and the company’s plans for the 2015 ILTA conference, among other topics.

Aug 29, 2015 • 8min
ILTA 2015 and Jumpstarting Your Use of SharePoint
I spoke with Doug Horton, the president and CEO of Handshake Software, a provider of SharePoint-based products and services to the legal market.

Aug 6, 2015 • 7min
Reinventing the Summer Vacation
I spoke with Diogo Fonseca e Silva and Cristóvão Silva, the Hotel Manager and Customer Experience Manager, respectively, for the Grand Real Villa Italia Hotel & Spa in Cascais, Portugal. We discussed the elements of a unique vacation, what people want in a resort, why one might want to choose Portugal, and how technology has changed the vacation experience, among other topics.

Aug 4, 2015 • 10min
Shifting Your Culture to Capture Cross-Selling Opportunities
I spoke with David Freeman, the CEO of the David Freeman Consulting Group and founder of the Law Firm CultureShift® process. He is a best-selling author who has written four books on law firm leadership and business development, including his upcoming book - Creating a Cross-Serving Culture Shift: Mastering Cross-Selling for Lawyers and Leaders. We discussed how the economic realities of running a law firm are fueling interest in cross-selling, ways to shift your culture to support cross-selling opportunities, how to overcome key challenges, and how to get started. He shares a few of the 13 accelerators that can help firms thrive in the current market, including getting and acting on client feedback, as well as creating trusted relationships within the firm.

Jun 4, 2015 • 10min
Glanceable Dashboards, Predictive Power, and the Future of Document Review
I spoke with Ian Campbell and Iram Arras, the founder and CEO, and Vice President of Product Strategy, respectively, for iCONECT, a multi-party document review platform. Legaltech News recently named iCONECT-XERA a finalist for Best E-Discovery Review Platform.

May 29, 2015 • 6min
Adding Mojo to Your Matter Management
I spoke with Tim Cheadle, the founder and CEO of MatterMojo, a cloud-based client and matter management system for small and mid-sized law firms. Prior to founding the company, he was the General Manager of the LexisNexis UK & International Enterprise Solutions business. We discussed his background and the genesis of MatterMojo, the significance of the name, the company's extensive partnership with Microsoft, and the future of cloud-based client and matter management.

May 13, 2015 • 14min
The Biggest Challenges that Litigants are Facing in 2015
I spoke with Dr. Gavin Manes, the founder and CEO of Avansic, a firm that provides the legal, business, and government sectors with e-discovery, digital forensics, data preservation, and online review services.

May 7, 2015 • 8min
The Convergence of Creativity and New Business Models
I spoke with Eric Hunter, the Director of Knowledge, Innovation & Technology Strategies at Bradford & Barthel, a California law firm. He is also the Executive Director of Spherical Models, a consultancy that focuses on spherical business models through innovations in big data, strategic pricing, predictive analytics, and social media. The Ark Group recently released his new book: “The Sherlock Syndrome, Strategic Success through Big Data and the Darwinian Disruption.”

Apr 11, 2015 • 12min
Corporate Law Departments and The Legal Procurement Networkz
I spoke with Stacey Coote, the CEO of Yerra Solutions, Ltd., the U.K. subsidiary of Yerra Solutions, AG, a Swiss consulting, managed services, and products company, which helps legal and IP departments with strategy, operations, and technology.

Feb 24, 2015 • 11min
Bringing Transparency into Billing
I spoke with Michael Tal, an attorney, who served for several years in the corporate and M&A departments of both Skadden, Arps and White & Case LLP, and the co-founder and co-CEO of BusyLamp, a provider of enterprise legal management solutions with offices in Frankfurt, Germany and New York City.


