The NTM Growth Marketing Podcast

"Impact can be measured purely in dollars, or it can be measured in impact, which is the effect that our programs have had on changing the lives of children." -Shelley Diamond Shelley is a passionate builder of global brands and businesses, with expertise across an integrated array of communications disciplines. As one of the highest ranking female executives in advertising (named the 11th Most Powerful Woman in Advertising by Business Insider, among other accolades,) Shelley has helped champion marketing transformation for domestic and global clients in both the consumer and B-to-B spaces. In this interview, Shelley emphasizes that marketing should be viewed as an investment, integral to achieving impact through advocacy and program success, not just as an expense on the balance sheet. For innovation, UNICEF focuses on program effectiveness, leveraging technology, partnerships, and bold actions to further children's rights, education, and well-being, and to adapt to challenges like misinformation and difficult terrains for vaccine delivery. The organization integrates brand and performance marketing, identifying and targeting audiences likely to engage with and support UNICEF's mission. They aim to expand their reach and tailor their approach based on audience interests and advocacy, all while navigating the nonprofit sector's focus on expense versus program ratio. Shelley encourages visiting UNICEF's website to see their innovative marketing efforts and learn more about how they maintain relevance with real-time content sharing and amplification across channels. Website: https://www.unicefusa.org/Facebook: https://www.facebook.com/UNICEF-USA/ LinkedIn: https://www.linkedin.com/in/shelley-diamond/ Instagram: https://www.instagram.com/unicefusa/

"We have to make sure that we're helping everybody, not just holding their hand, but not walking them into danger, either. That they really feel safe, that they're in the right place, doing the right thing at the right time." -Fiona Naughton Adrianne is passionate about storytelling and loves helping brands effectively showcase their value and mission through the power of compelling content. She is a seasoned content creator and has experience managing digital copy, social media, email marketing and public relations campaigns to help nonprofits, corporations and startups successfully grow their organization. Fiona is a seasoned, international marketer who has thrived at the intersection of money and tech for over thirty years and loves new things. In this interview, we explore the stark contrasts between marketing in Web 2.0 and Web 3.0, mentioning the allure of Web 3.0's uncharted opportunities. Fiona notes a one-way door effect—once individuals engage deeply in Web 3.0, they're unlikely to return to Web 2.0. Adrianne highlights the educational aspects required for onboarding new users into Web 3.0. They also discuss their success with content differentiation, customer activations, and outreach through Discord, where they have built an engaged community. Finally, they share how CoinZoom handles Crypto's rapid pace and the continuous education required for users. Website: https://www.coinzoom.com/Facebook: https://www.facebook.com/CoinZoom LinkedIn: https://www.linkedin.com/company/coinzoomhq/ Instagram: https://www.instagram.com/coinzoom/

"A CMO Sidekick is whatever you want it to be, right? It's your partner in crime. It's your sounding board. It's a person to help you fill in all of the tasks that you need done." -Lindsey Scheftic Lindsey is driven by tenacity, she is a multi-faceted marketing leader and "fixer" – adept at auditing businesses, pinpointing gaps and opportunities to accelerate growth. With expertise spanning digital media, emerging tech, entertainment partnerships, and innovative product launches, Lindsey embraces unique perspectives to tackle marketing challenges. In this interview, Lindsey discusses the evolving nature of the Chief Marketing Officer (CMO) role and the importance of adapting to changes in the industry. She coined the term "CMO sidekick" to describe the central idea behind her business model: providing a strategic support system for overburdened senior marketing leaders. According to Lindsey, the responsibilities of modern CMOs have expanded to include brand health, driving growth, as well as utilizing new technologies like AI and automation for resource efficiency and better strategy development. Website: https://thecmosidekick.com/LinkedIn: https://www.linkedin.com/in/lindseyscheftic/ Instagram: https://www.instagram.com/thecmosidekick/

"We're not just building a product that the market needs; we're building a product that the market already has, technically. But… we're taking it a step further and we're actually caring about the customer beyond the sale of the product." -Joe Mehl With over a decade of experience in marketing, Joe Mehl stands out as a seasoned professional in the field. His expertise lies in social media branding and growth, making him a key player in the ever-evolving landscape of digital marketing. Joe's journey in marketing reflects not only a commitment to professional growth, but also a deep appreciation for the personal connections that make life truly meaningful. In this interview, Joe discusses the company's growth, which is attributed to listening to customers and delivering an RV ownership experience that truly supports them beyond the sale, especially when issues arise. Joe's marketing approach for RVs taps into the emotional connections people make with the vehicles and the experiences they enable, such as travel and family time. He utilizes various social media platforms for brand awareness and engagement, depending on where the audience's attention is found, with YouTube catering to an older demographic and quick videos aimed at a broader audience. Website: https://alliancerv.com/Facebook: https://www.facebook.com/AllianceRVs LinkedIn: https://www.linkedin.com/in/joe-mehl-a0498832/ Instagram: https://www.instagram.com/alliance_rv/

"Once you understand that AI can be used as a tool and leveraged, it becomes less intimidating." -Kent Martin Kent, a fractional CMO at No Typical Moments, discusses the importance of AI in digital marketing and organic content strategy. His three key points include: 1. The vital role of curating AI in the future and leveraging it as a tool rather than fearing job replacement. AI, as it stands, is a complex algorithm and hasn't achieved true intelligence or passed the Turing Test. Kent uses AI tools like ChatGPT regularly to summarize information, understand market trends, and formulate better prompts over time by applying logical questions and learning from the output. 2. The value of organic digital content in improving conversion rates and shortening sales cycles. Kent emphasizes nurturing an audience with organic content in tandem with paid campaigns, helping prospects reach a level of trust before they interact with calls to action. He cites Linktree and digital influencers as examples of successful content curation, focused on resonating with social algorithms. 3. The consistency of digital marketing principles such as providing value, despite changing strategies and tactics. Kent advocates for an "always be content" approach, making sure content aligns with business value propositions. He warns against attempting to game algorithms with fake followers or untested campaigns, highlighting the long-term effects of focusing on substance and value. Kent concludes by reiterating the importance of providing value to the audience, reverse engineering content from the desired customer journey outcome, and building sustainable success through valuable content and strong marketing foundations. Website: https://notypicalmoments.com/ LinkedIn: https://www.linkedin.com/company/no-typical-moments-llc/ YouTube: https://www.youtube.com/channel/UC4G7csw9j7zpjdASvpMzqUA Instagram: https://www.instagram.com/notypicalmoments Facebook: https://www.facebook.com/NTMoments

Kris discusses the benefits and uses of innovative AI tools in digital marketing with Andrew. She introduces "add creative AI," likening it to an advanced Canva, which automates the creation of numerous ad variations. Kris has found success using this tool in campaigns, noting it significantly reduces costs and time compared to traditional design workflows. Kris also touches on eye-tracking and color trends for optimizing ad impact on platforms like Facebook. Despite potential efficiency gains, she emphasizes the importance of human oversight in finalizing ad creatives, especially for checking nuances like spelling errors. She also discusses "midjourney," an AI that customizes images to a user's specific style, and she highlights its superiority to Dolly for creating realistic images suitable for advertising. She expresses her preference for midjourney due to better detail in images and a wider range of editing features. Website: https://notypicalmoments.com/ Facebook: https://www.facebook.com/NTMoments Instagram: https://www.instagram.com/notypicalmoments TikTok: https://vm.tiktok.com/ZTduwDLJt Podcast: https://notypicalmoments.com/podcast/

"What it does is, it can match the individual that is coming to your website, knows what companies they're coming from, and automatically changes the web page." -Chris d'Eon In this podcast episode on "What's New in Digital," Chris d'Eon presents various AI technologies and marketing strategies and their applications. Chris emphasizes the value of using AI to enhance content distribution and marketing, particularly focusing on video content. He introduces video editing software Descript, which enables users to edit their videos using text, and Headliner, that facilitates easy conversion of podcasts into videos or webinars. The guest also talks about VideoTap, which can transform webinars into blog posts, and Synthesia and Hey Gen, in creating avatars for personalized content. Dion then discusses advanced AI software for Account-Based Marketing (ABM), particularly $0.06 and Mutiny, stating that the high price is justified by the personalized content and conversion rates. Dion highlights the need for companies to reconsider their marketing strategies by focusing on a one-year payback to account for uncertainties in the economic environment. To conclude, he underscores the importance of securing financing for sustained growth. Website: https://notypicalmoments.com/ LinkedIn: https://www.linkedin.com/company/no-typical-moments-llc/ YouTube: https://www.youtube.com/channel/UC4G7csw9j7zpjdASvpMzqUA Instagram: https://www.instagram.com/notypicalmoments Facebook: https://www.facebook.com/NTMoments

"Some CMOs are only focused on the shiny little object. They're only focused on the newest idea and forgetting that some of the traditional things are probably just as effective, if not even more effective." CMOs play a crucial role in driving growth for companies, but they also face immense pressure to deliver results. In this transcript, two experienced CMOs, Chris d'Eon and Kris Palouda, discuss seven common mistakes that can get CMOs fired. They emphasize the importance of focusing on pricing, staying updated on modern best practices, and not neglecting traditional marketing strategies. They also highlight the need to implement AI technology, understand the difference between cash flow, revenue, and profit, build a flexible and scalable marketing team, and diversify marketing channels. The CMOs stress the importance of effective communication with CEOs and the benefits of implementing the traction model for marketing. Overall, the CMOs provide practical advice and strategies for achieving marketing success. Website: https://notypicalmoments.com/ Facebook: https://www.facebook.com/NTMoments Instagram: https://www.instagram.com/notypicalmoments TikTok: https://vm.tiktok.com/ZTduwDLJt Podcast: https://notypicalmoments.com/podcast/

"The growth is huge now, and it's primatily always been more of a senior sport over time, but now that is not the case." -Teresa Jungling Teresa is the co-founder of Pickleball Max, a business focused on promoting and growing the sport of pickleball. She and her husband started the business in 2015 and have since grown it through their blog, offering lessons and running tournaments. Pickleball is experiencing rapid growth in Ohio and across the Midwest, with new dedicated indoor pickleball facilities being built and increasing interest from players of all ages. The sport is also gaining recognition on mainstream channels like ESPN. Teresa discusses the importance of effective marketing, including storytelling and copywriting, to engage and educate their audience. She also shares insights on how they understand and cater to the needs of beginner pickleball players, as well as their efforts to build their email newsletter and gain subscribers. Teresa mentions some offline marketing strategies that have been effective for them, such as handing out cards and attending networking events. She acknowledges the challenges of keeping up with the rapid growth of the sport and staying on top of changes in the industry. Despite the challenges, she sees a bright future for pickleball, with more courts being built and the potential for college and Olympic involvement. Teresa advises those looking to turn their passion for pickleball into a business to identify a specific niche within the sport and focus their efforts there. To learn more about Pickleball Max, visit their website and follow them on social media platforms, listed below. Website: https://www.pickleballmax.com/ LinkedIn: https://www.linkedin.com/in/teresajungling/ Facebook: https://www.facebook.com/pickleballmax

"You have to be in constant motion and that's a clear advantage of being at a startup." - Christy Maver Christy brings more than two decades of technology marketing and communications experience to Numenta while holding a BA in Economics from Princeton University. Previously, she launched analytics programs for the Retail and Healthcare industries as the Global Product Marketing Director of Analytics at Actian. Christy held a number of software marketing roles during her 13 years at IBM, where she managed user groups, produced live demos and developed big data video tutorials. She was also one of the founding members of IBM's thought leadership group: the IBM Institute for Business Value. In this interview, Christy and I discuss her experience and knowledge in technology marketing and how to adapt with industry trends. Website: https://numenta.com LinkedIn: https://www.linkedin.com/in/cmaver/ Instagram: https://www.instagram.com/cdmaver/ Facebook: https://www.facebook.com/christy.maver