Gartner ThinkCast

Mary Mesaglio, a Gartner Distinguished VP Analyst, shares her insights on the future challenges for IT leaders based on her discussions at the Gartner IT Symposium/Xpo. She highlights four key challenges: geopolitical volatility, AI vendor races, workforce identity shifts, and the need for strategic flexibility. Mesaglio emphasizes the importance of optionality in decision-making and treating AI's impact on workforce identity as a critical threat, urging leaders to co-create roles to maintain employee engagement.

Clement Christensen and Mallory Bowman, Gartner senior directors, dive into the evolution of the CFO role amidst economic volatility. They reveal the shift from the traditional 'guardian' CFO to the more dynamic 'catalyst' identity. Explore the eight forces reshaping finance, including the rise of AI for decision-making and the impact of low-code technology. They discuss how outdated mindsets can hinder growth and the necessity for finance leaders to embrace change and redefine their identities to drive innovation and agility in this tumultuous landscape.

Join Gartner experts Daryl Plummer and Alicia Mullery as they dive into aligning AI and human readiness. Daryl, a strategist on AI maturity, highlights why only 1 in 5 AI initiatives yield ROI and the necessity of formal accuracy metrics. Alicia discusses using the Gartner Positioning System to assess organizational readiness and debunks fears of mass layoffs, promoting a value remix instead. Together, they reveal how tech and talent alignment can spark transformative innovation and lead to sustainable outcomes in the age of AI.

Chris Howard, Chief of Research at Gartner, and Gene Alvarez, Vice President at Gartner, dive into critical insights for CIOs as we approach 2026. They discuss the urgency for CIOs to balance rapid AI advancements with operational readiness. Key topics include the rise of multi-agent systems, the importance of aligning AI and human capabilities, and the necessary traits for success, like adaptability and resilience. They also highlight how financial constraints may matter less than strategic agility in navigating future technology trends.

Hung LeHong, a seasoned Gartner analyst, discusses the importance of setting the right pace for AI implementation, advising organizations to align strategies with industry disruptions. Mary Mesaglio, a distinguished analyst, emphasizes the challenges of maximizing productivity through GenAI while warning about unpredictable costs. Daryl Plummer highlights the need for guardian agents to provide oversight in an evolving AI landscape. Together, they explore how understanding AI races and embracing change can drive successful adoption and long-term benefits.

Explore how generative AI initiatives can truly drive business value beyond just speed. Discover the concept of productivity leakage and why it can skew perceptions of success. Learn about the different dimensions of productivity and why they vary across employees. The discussion emphasizes the importance of matching GenAI use cases with employee experiences to optimize effectiveness. Tune in for strategies on prioritization and minimizing bottlenecks in your organization!

In this insightful discussion, Mary Mesaglio, a Gartner Vice President specializing in AI strategy, and Rita Sallam, a Gartner analyst focused on generative AI, break down the elusive question of AI value. They explore the three types of AI value: ROI, ROE, and ROF, emphasizing the need for leaders to manage AI investments as a balanced portfolio. Key topics include the pitfalls of productivity leakage, the importance of AI-ready data, and the critical role of governance and training in translating investments into measurable benefits.

In this insightful discussion, Gartner experts Alex De Fursac Gash and Kristina LaRocca-Cerrone explore the evolving role of CMOs amidst rising expectations. They delve into the transformative shift of AI from a mere tool to an active participant in marketing strategies. The duo highlights the importance of scenario planning to combat strategic dysfunction and the critical mindset shifts needed to navigate disruption. With practical advice on building resilience and seizing opportunities, they arm CMOs with strategies to exceed expectations and drive growth.

Soyeb Barot, Chief of Research for Gartner for Technical Professionals and VP Analyst, shares his insights on the future of computing. He discusses the rapid advancements in AI and quantum computing, and how they will reshape business strategies. Barot emphasizes the importance of proactive leadership in adapting to these changes and the need for organizations to embrace sustainable computing paradigms. The conversation also touches on revolutionary applications of machine learning and the ethical implications of emerging technologies.

Alexandra Earl, VP of Advisory for Gartner's Marketing and Communications Practice, emphasizes the pivotal role of managers in fostering employee trust and engagement. She introduces the four C's of Manager Communication Competencies: Championing, Coaching, Conversing, and Connecting. Alexandra explains how contextualizing information helps teams relate strategy to their work and offers practical self-assessment steps for managers. Discover how strong manager-employee relationships can enhance collaboration and retention in a rapidly changing workplace.