DEO's Growth Secrets Podcast for Dental Organizations

Emmet Scott - CEO, Growth Leader
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Sep 2, 2022 • 54min

152: Innovation in Patient Financing: What DSO Leaders Need to Know

Emmet hosts, Jay Letwat, Vice President - Dental, Sunbit; Andrew Sipes, VP of Operations, Marquee Dental Partners; and Kevin Behjat, Owner, Sahara Dental Professionals to discuss innovative patient financing solutions including buy now, pay later, technology. They discuss inflationary pressures and how dental groups need creative financing solutions for consumers now more than ever. Emmet, Kevin, and Andrew consider the current financial and business landscape, how to serve as many patients as possible, and much more. For More Information: Visit: https://sunbit.com/merchant-benefits/dental/ Email: jay@sunbit.com
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Aug 25, 2022 • 33min

151: Integrating the "Buy Now, Pay Later" Model into Your Dental Business

Emmet hosts Jason Haselhuhn, Chief Revenue Officer, PrimaHealth Credit, to discuss innovative financing solutions for patients. They touch on why it's critical to offer alternative payment options, especially in an inflationary environment. The "buy now, pay later" model is already a favorite for consumers in the retail market, like with financing smartphones for example, so it's time for dental to tap into this opportunity. Emmet and Jason discuss why it's time to take the in-house payment plan to the next level by providing even more options to consumers, how the structure and reporting options can support it on the back end, and many other topics. For More Information: Visit: www.primahealthcredit.com Email: jhaselhuhn@primahealthcredit.com
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Aug 5, 2022 • 13min

150: Ken Kaufman's Transition: From the Journey Growing CDP to Seeking a New Challenge

In this episode, Emmet hosts Ken Kaufman to discuss Ken's transition and exit from his CFO role at Community Dental Partners (CDP). In a transparent and vulnerable discussion, Ken and Emmet bridge the incredible successful journey they have had growing CDP to why Ken is ready for a new challenge and leadership role. Ken will continue to guest host DSO Secrets podcast. Take a listen for complete details!
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Aug 3, 2022 • 37min

149: Outsmarting Inflation with Technology

Emmet hosts Kiltesh Patel, MS, MBA, Founder and CEO of tab32, to discuss that though dentistry is very recession resistant, it's not inflation resistant, and how to mitigate that. They review the current post-COVID inflationary financial landscape and how it's impacting businesses, including a workforce shortage, escalation of cost, and other challenges. They agree that though currently, there's a lot of opportunity for the overall growth and scaling up of dental companies, there's a lot of squeeze in the daily tactical operations. Considering current challenges, Emmet and Kiltesh discuss technology solutions that mitigate inflation to make your business more efficient, decrease costs and become leaner. For More Information: Website: https://www.tab32.com/ Linkedin: https://www.linkedin.com/company/tab32 Facebook: https://www.facebook.com/dental.tab32/ Instagram: https://www.instagram.com/dental_tab32/ YouTube: https://www.youtube.com/channel/UCIBZbExsPV9rZNEtUcwgiIg/featured
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Jul 21, 2022 • 14min

148: Sum Total of What We Choose to Tolerate

In this podcast, Ken Kaufman shares perspectives and thoughts from his hard-earned wisdom during his 20+ year career and life experiences. He ponders the concept that each human being has the power to drive change within themselves as well as the power and ability to influence change in others. Ken also muses on the similar concept of "we're the sum total of what we choose to tolerate" detailing 4 reasons why to help you better handle the challenges in your career and life. Take a listen to this short podcast and be inspired!
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Jul 8, 2022 • 38min

147: Accrual Accounting Part 5: Change Management - How To Make the Switch

Ken Kaufman hosts this episode - part 5 of the 5-part series on everything you need to know to convert from cash to accrual-basis accounting. He's joined by Nathan Chitty, CFO & Business Development Manager, Operation Dental, LLC; Mike Yates, Chief Financial Officer, Spring Dental Group; and Hollie Williams, Chief Financial Officer, Rodeo Dental & Orthodontics. They unpack and dive deep into the change management necessary to make the switch to accrual accounting: getting doctors, practice managers, regional managers, and C-Suite leaders to understand accrual accounting and why it's worthwhile to implement. They overview the most common questions you should be prepared to answer, getting buy-in from your team, how to run the change management, and much much more. To get the most out of this episode, go back and listen to parts 1-4 first!
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Jun 3, 2022 • 46min

146: Accrual Accounting Part 4: The Matching Principle and Expense Recognition

Host Ken Kaufman is back with Hollie Williams, Chief Financial Officer, Rodeo Dental & Orthodontics, to unpack and dive deep into the expense side of accrual-basis accounting. They discuss the concept of the matching principle, how that applies to expense recognition on an income statement, how accrual accounting can provide clarity, and much more. This episode is part 4 of a 5-part series of everything you need to know to convert from cash to accrual-basis accounting.
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May 19, 2022 • 46min

145: Patient Behavior and Practice Performance Across PPO, Fee for Service, & Membership Plans

In this episode, Emmet hosts Dave Monahan, CEO, and founder of Kleer. Emmet and Dave discuss the important crossroads that the dental industry is at with technology innovation. Consumers are demanding convenience, ease of access, and nimble scheduling and payment options, all areas of innovations where the dental industry has traditionally lagged behind. Dave and Emmet also touch on consumer behavior, software, the maturing DSO industry, staying competitive, and more. One area of opportunity they highlight is creating a more cohesive experience between the patient and the provider by bridging the gap for patients who do not have insurance. Kleer offers dental membership plans that enable dental practices to offer care directly to patients — with no insurance middleman in the way. Please visit kleer.com for more information.
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May 10, 2022 • 45min

144: An Inflection Point: Technology & Consumer Demand for Convenience

In this episode, Emmet hosts orthodontist Dr. Ryan Hungate, Founder, and CEO of Simplifeye. Dr. Hungate shares easy-to-implement advice for dentists who want to modernize their practices and reduce overhead by adding automation and workflows to help their businesses run more efficiently. Emmet and Dr. Hungate discuss the unique inflection point the dental industry finds itself in with technology and consumer demand for convenience, amongst the challenges of high inflation and a difficult labor market. As dental companies face these challenges, technology can help save costs and meet consumer demand for convenient options for scheduling an appointment, paying their bill and more. They also touch on topics like how to stay competitive, social media, marketing, customer communication, systems, payment processing, staffing, software, and much, much more. Simplifeye is a company focused on streamlining processes to increase patients and revenue while decreasing overhead. For more information visit: Website: https://simplifeye.co/ Linkedin: https://www.linkedin.com/company/simplifeye Facebook: https://www.facebook.com/SimplifeyeCo/ Instagram: https://www.instagram.com/simplifeyeco/?hl=en
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Apr 21, 2022 • 30min

143: Overcoming Overthinking - An Interview with NYT Bestselling Author & DEO Summit Keynote, Jon Acuff

In this episode, Emmet is joined by Jon Acuff, a New York Times bestselling author of seven books, including his most recent, "Soundtracks, The Surprising Solution To Overthinking". Jon is a keynote speaker for the upcoming DEO Growth Summit 2022 in June. Known for his insights wrapped in humor, he is one of INC's Top 100 Leadership Speakers, having spoken to hundreds of thousands of people including employees of FedEx, Nissan, Microsoft, and more. Referencing his latest book, "Soundtracks", Jon shares insights on what he's learned about overthinking; the surprising solution to and how to break down overthinking; adopting a mindset that leads to growth; adapting to change; and more. With Emmet, Jon discusses his experience growing up around dental offices, sharing his practical wisdom with dental entrepreneurs, leadership in this complex time, and more, all giving a sneak peek into his keynote presentation for the Growth Summit in June. Learn more about Jon here: https://acuff.me/. To hear him as well as many stellar group dentistry speakers, register now for DEO Growth Summit 2022, June 9-11 in Scottsdale: https://deodentalgroup.com/events/.

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