Service Management Leadership Podcast

Service Management Leadership Podcast
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Jun 17, 2024 • 6min

Service Management Leadership - Understanding Risk

In this episode, Jeffrey discusses Change Management Each week, Jeffrey will be sharing his knowledge on Service Management (Mondays) and Asset Management (Thursdays). Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, Asset Management, CIO Advisory, and Business Continuity services.  The firm's website is www.servicemanagement.us.   Jeffrey has been in the industry for 30 years and brings a practical perspective to the discussions. He is an accomplished author with seven acclaimed books in the subject area and a popular YouTube channel with approximately 1,500 videos on various topics.  Also, please follow the Service Management Leadership LinkedIn page.
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Jun 13, 2024 • 17min

Global ITAM Summit - Starring Alexander Golev Discussing Microsoft Software Licensing

Alexander and SAMExpert are Microsoft licensing experts, helping organizations with all types of Microsoft licensing needs and situations.
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Jun 12, 2024 • 22min

Ep 19: “Stu, Tell Me A Story?” – How Simulations Are Built

In this episode, kengon continues his discussion with Stu McDonald of Sunburst Simulations on how simulations are built and what we can/should expect from leveraging them
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Jun 10, 2024 • 5min

Service Management Leadership - Someone Has To Tunnel

In this episode, Jeffrey discusses the value of OCM Each week, Jeffrey will be sharing his knowledge on Service Management (Mondays) and Asset Management (Thursdays). Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, Asset Management, CIO Advisory, and Business Continuity services.  The firm's website is www.servicemanagement.us.   Jeffrey has been in the industry for 30 years and brings a practical perspective to the discussions. He is an accomplished author with seven acclaimed books in the subject area and a popular YouTube channel with approximately 1,500 videos on various topics.  Also, please follow the Service Management Leadership LinkedIn page.
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Jun 7, 2024 • 5min

Service Management Leadership - Guest Host Luigi Ferri Talking About Management by Exception

Luigi Ferri takes the mic to talk about Management by Exception in this Service Management Leadership Podcast episode. Here is Luigi's LinkedIn profile: https://it.linkedin.com/in/theitsmpractice Each week, Jeffrey will either be sharing his knowledge or interviewing guests from the technology, Service Management, or Business Continuity leadership communities.  Stay tuned as tomorrow's show is one you will not want to miss. Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Continuity services.  The firm's website is www.servicemanagement.us.  Jeffrey is an accomplished author with seven acclaimed books in the subject area and a popular YouTube channel with approximately 1,400 videos on various topics.  Also, please follow the Service Management Leadership LinkedIn page. Branding by Balaji - Follow him at @bwithbranding on Instagram #ITSM #ITIL #AssetManagement #ServiceManagement #IT #BusinessContinuity #Transformation
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Jun 6, 2024 • 30min

Global ITAM Summit - Starring Piaras MacDonnell Discussing IBM Software Licensing

Piaras is the founder of License Hawk, a consulting organization focused on optimizing IBM software licensing
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Jun 5, 2024 • 24min

Ep 18 – “Play It Again, Stu!” – Developing Competencies Through Simulations

In this episode, kengon starts a series of conversations intended to cover experiential learning and simulations. We’re starting the series off with Stu MacDonald of Sunburst Simulations.
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Jun 3, 2024 • 6min

Service Management Leadership - Taking Your Time

In this episode, Jeffrey discusses how some things just take time Each week, Jeffrey will be sharing his knowledge on Service Management (Mondays) and Asset Management (Thursdays). Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, Asset Management, CIO Advisory, and Business Continuity services.  The firm's website is www.servicemanagement.us.   Jeffrey has been in the industry for 30 years and brings a practical perspective to the discussions. He is an accomplished author with seven acclaimed books in the subject area and a popular YouTube channel with approximately 1,500 videos on various topics.  Also, please follow the Service Management Leadership LinkedIn page.
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May 31, 2024 • 5min

Service Management Leadership - Guest Host Luigi Ferri Talking About Scrum and Agile

Luigi Ferri takes the mic to talk about Scrum and Agile in this Service Management Leadership Podcast episode. Here is Luigi's LinkedIn profile: https://it.linkedin.com/in/theitsmpractice Each week, Jeffrey will either be sharing his knowledge or interviewing guests from the technology, Service Management, or Business Continuity leadership communities.  Stay tuned as tomorrow's show is one you will not want to miss. Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Continuity services.  The firm's website is www.servicemanagement.us.  Jeffrey is an accomplished author with seven acclaimed books in the subject area and a popular YouTube channel with approximately 1,400 videos on various topics.  Also, please follow the Service Management Leadership LinkedIn page. Branding by Balaji - Follow him at @bwithbranding on Instagram #ITSM #ITIL #AssetManagement #ServiceManagement #IT #BusinessContinuity #Transformation
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May 30, 2024 • 26min

Global ITAM Summit - Starring Jeffrey Tefertiller Discussing the Need For Strong ITAM Program Leadership

Jeffrey is the founder of Service Management Leadership, a consultancy focused on Service Management, Asset Management, and Digital Transformation

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