Inside Aesthetics

Episode 133 hosts Dr John Holbrook and Dr John Delaney (Co-founders of 'Fresh Clinics' based in Sydney, Australia) Their app enables doctors to work in partnership with cosmetic nurses, supervising treatments and improve both the patient experience but also safety through a telemedicine solution. In this episode we clarify some of the main issues that the Fresh Clinics app has helped solve for injectors. 00:00 Introduction 01:04 Meet the Fresh Clinics Founders: Dr John Holbrook & Dr John Delaney 05:59 How COVID and Lockdowns Impacted Clinics 10:56 What Fresh Clinics Does for Injectors 14:08 Supporting Nurses to Start Independent Businesses 22:00 Building Software for Compliance and Patient Safety 27:05 Growth of Nurse Led Clinics and Industry Trends 29:58 Challenges of Running a Clinic and Business Reality 31:53 Importance of Community and Ongoing Training 36:32 Telehealth Safety and Access to Specialist Support 40:01 Why Collaboration Improves Patient Outcomes 42:14 New Regulatory Changes and Responsible Provider Role 46:07 Risk Management and Compliance Responsibilities 52:39 Consultation Process and Medical Oversight Explained 59:04 Final Thoughts on Industry Standards and Patient Safety ALL IA LINKS & CONTACT INFORMATION

Episode 132 hosts Hattie Boydle (WBFF World Champion, personal trainer, and body positivity advocate based in Sydney, Australia) We first explore where Hattie's story started, taking up gymnastics as a 4 year old to reach elite status and win national awards in her disciplines. We then confront Hattie's battle with anorexia, learning how she went from rock bottom and being hospitalised to finding the motivation and mental strength to overcome her illness. In this very open discussion, we get insights into how eating disorders can manifest and what Hattie did to recognise and combat those unhealthy thoughts. Using this new focus, Hattie became a personal trainer to help others before discovering pro fitness modelling. She learnt to channel all of her past adversities into this new challenge, transforming both her mentality and physical body to win the WBFF world title (fitness modelling world champion) in 2016. We contrast her thought processes when she was ill to competing on a world stage as a body builder and the power of positive thinking. Hattie gives us insights into her current approach to food as a fuel for her training, her new business ventures and how she uses her experience to influence young women when it comes to body positivity. 00:00 Introduction 01:04 Meet Hattie Boydle and Her Fitness Background 05:59 Early Gymnastics Career and Discipline Lessons 10:56 Struggles With Anorexia and Control Mindset 18:27 Recovery Journey and Family Support 26:25 Building a Career in Fitness and Coaching 33:29 Transition Into Competitive Bodybuilding 41:37 Genetics, Training and Performance Mindset 48:53 Steroids, TRT and Risks in the Fitness Industry 52:09 Balancing Relationships and Competitive Lifestyle 61:45 Why Motivation Fails Without Consistency 68:49 Building Habits Through Small Sustainable Changes 76:38 Diet Trends, Nutrition Principles and Calorie Balance 80:09 Food Preparation, Health Priorities and Lifestyle Choices 86:34 Final Advice on Discipline, Self Worth and Long Term Health ALL IA LINKS & CONTACT INFORMATION

Episode 131 hosts Professor Nigel Crawford (Vaccine-specialist based in Melbourne, Australia) Professor Crawford acts in a number of key positions for vaccine safety including: - Member of ATAGI (Australian Technical Advisory Group on Immunisation) & Chair of the COVID-19 Working Group - Medical Head of Immunisation Services at The Royal Childrens Hospital, Melbourne - Director of SAEFVIC (Surveillance of Adverse Events Following Vaccination in the Community) - Director of the Melbourne Vaccine Education Centre In this special episode we cover the entire spectrum of how and why COVID-19 vaccinations are being used in the fight against the ongoing pandemic. We explore: - which ones are available in Australia and how the mechanism of these differs? - what exactly an mRNA vaccine is vs more traditional vaccinations and are these safe? - what a spike protein is exactly and whether it's dangerous to deliberately make these within our cells? - how multiple different vaccines were developed in several countries so quickly and whether there are any safety concerns to be worried about? - the side effects with COVID-19 vaccines and also find out more about the rare risk of atypical unusual clots ('TTS') with the Astra Zenica vaccination - why Australia has been slower to vaccinate, vaccine hesitancy and the 'anti-vax' perspective - are the vaccinations are safe in pregnant women, can they cause infertility or even auto-immune disease? - what the future holds for Australia and how we might end the current lock downs 00:00 Introduction 01:04 Meet Professor Nigel Crawford and Vaccine Leadership Role 05:59 What Vaccines Are and How They Work 10:56 Why Vaccine Hesitancy Exists and Public Concerns 18:27 How COVID Vaccines Were Developed So Quickly 26:25 Common Side Effects and Monitoring Vaccine Safety 33:29 Rare Complications and Understanding Risk Levels 41:37 mRNA Technology Explained and DNA Myths Addressed 48:53 Vaccine Dosing Intervals and Changing Guidelines 52:09 Variants Including Delta and Why They Spread Faster 61:45 Lockdowns, Public Health Decisions and Risk Balance 68:49 Vaccine Protection Levels and Path to Reopening 76:38 Booster Shots and Future Vaccine Strategies 80:09 Vaccination in Children and Pregnant Patients 86:34 Final Advice on Safety, Confidence and Moving Forward ALL IA LINKS & CONTACT INFORMATION

Episode 130 hosts Cameron Glover (CEO of Interplast Australia based in Melbourne, Australia) Interplast is a charity that provides life-saving and changing surgery across 17 countries in the Asia Pacific region. Their teams of volunteer plastic surgeons, anaesthetists, nurses and allied health professionals also train and upskill the local medical services to provide longer term and improved care. In partnership with local organisations including hospitals, universities and local NGOs, Interplast's mission is to 'repair bodies and rebuild lives' by providing surgical services for those who could not otherwise afford or access them. They also strengthen the capacity of the local medical systems through training and mentoring programs. Cameron shares his journey throughout this transformative organisation, from the surgeries on offer and the biggest challenges for his teams working in developing countries, to their community education programs such as burns prevention and management. With international travel now on hold, we also hear how COVID-19 has affected Interplast's mission and how telehealth has helped facilitate operations and training. 00:00 Introduction 01:04 Meet Cameron Gloverand the Mission of Interplast 05:59 Global Gap in Access to Safe Surgical Care 10:56 How Interplast Works Across the Asia Pacific 18:27 Types of Surgeries Including Cleft, Burns and Trauma 26:25 Training Local Surgeons and Building Sustainable Systems 33:29 Challenges Working in Low Resource Hospitals 41:37 Logistics, Equipment and Volunteer Support 48:53 Funding, Donations and Running a Medical Charity 52:09 Life Changing Patient Stories and Community Impact 61:45 Why Volunteer Surgeons Find the Work Transformational 68:49 Role of Telehealth and Virtual Training in Global Surgery 76:38 Future Technology Including Remote Surgery and VR Training 80:09 Long Term Vision to Expand Training and Patient Access 86:34 How Clinicians and the Public Can Support the Mission ALL IA LINKS & CONTACT INFORMATION

Episode 129 hosts Miranda Pearce (Aesthetic marketing, mindset and motivation expert based in Manchester, UK) Miranda co-founded SkinViva, a leading cosmetic clinic with her husband Dr Tim Pearce and is self-taught in aesthetic marketing. We open by discussing one of the most difficult conundrums that every injector encounters on their journey - how to price themselves within an incredibly saturated market? We'll drill down into what the value of a skilled injector is and how to feel confident charging appropriately for that. We then explore how to improve communication and the value from our patients including reducing no shows, handling last-minute cancellations, increasing word of mouth referrals and improving patient loyalty. Miranda shares her expertise on motivation and mindset when it comes to one of the most common barriers that injectors come up against- how to combat 'injecting anxiety', dealing with limiting beliefs and recovering their confidence after a complication. 00:00 Introduction 01:04 Meet Miranda Pearce 05:59 Navigating COVID and Business Resilience 10:56 Transition From Employee to Clinic Owner 18:27 Personal Development and Leadership Growth 26:25 Defining Marketing in Modern Aesthetic Practice 33:29 Pricing Strategies and Overcoming Money Mindset 41:37 Setting Boundaries With Deposits and Cancellations 48:53 Building Confidence as a New Injector 52:09 Creating Patient Loyalty Through Communication 61:45 The Role of Customer Experience in Clinic Success 68:49 Managing Complaints With Empathy and Structure 76:38 Marketing to Patients Instead of Other Clinicians 80:09 Small Daily Actions That Build Confidence and Growth 86:34 Final Advice on Mindset, Value and Long Term Success ALL IA LINKS & CONTACT INFORMATION

Episode 128 hosts Alice Hart-Davis (Aesthetic journalist based in London, UK) Alice is a leading aesthetic journalist, author and founder of 'The Tweakments Guide'. Her books and website under the same name act as information resources for patients and are a guide to the entire spectrum of treatments available on the market. Alice has developed relationships with all of the leading cosmetic physicians across the UK - and has bravely trialed almost every cosmetic treatment there is! She gives us an insight into the complex world of aesthetics from her own unique perspective as both a journalist but also as an 'expert patient'. We learn how the market has evolved over the last 20 years, why injectables are still a taboo and get more insight into the lack of regulation that clouds the UK cosmetic scene. We also learn what treatments she's tried that didn't quite deliver and what makes a successful practitioner in the eyes of our patients. 00:00 Introduction 01:04 Meet Alice Hart-Davis 05:59 Early Media Perception of Botox and Cosmetic Treatments 10:56 Writing the Tweakments Guide and Educating Consumers 18:27 Why Patients Feel Confused About Treatments 26:25 Growth of Social Media and Before and After Marketing 33:29 Regulation Problems in the UK Aesthetics Industry 41:37 Risks of Unqualified Injectors and Patient Safety Issues 48:53 Why Aesthetic Treatments Still Feel Taboo 52:09 Common Myths About Aging and Cosmetic Procedures 61:45 Choosing the Right Practitioner Over Specific Treatments 68:49 Failed Trends and Treatments That Didn't Last 76:38 Personal Experiences Trying New Procedures as a Journalist 80:09 How Patients Decide When to Start Treatments 86:34 What Makes a Safe and Trustworthy Practitioner ALL IA LINKS & CONTACT INFORMATION

Episode 127 hosts Dr Tom van Eijk (Cosmetic Doctor based in Amsterdam, Holland) Tom left surgical training in 2003 to focus on injectables and by 2005, had begun teaching students. He is especially well known for his 'ferning' and lip 'tenting' techniques which he has presented all around the world. In many of our previous episodes we've speculated what a formal pathway in training in cosmetic injectables might look like - and so we found the only country who has done just that. In 2019 in Holland, cosmetic injectables became recognised as a medical speciality and a training programme was created under governmental control. Tom gives his unfiltered opinion on this and tells us what led to these changes. We explore whether it was necessary and assess what Australian injectors could learn from the Dutch experience. 00:00 Introduction 01:04 Meet Dr Tom van Eijk and His Journey Into Injectables 05:59 Early Days of Fillers and Treatment Evolution 10:56 Developing the Ferning Technique Explained 18:27 Strengthening Skin Versus Adding Volume 26:25 Regulation Changes in the Netherlands 33:29 Why Cosmetic Doctor Specialization Was Created 41:37 Cost, Training Pathway and Industry Politics 48:53 Fear, Credentials and Professional Pressure 52:09 Comparing Global Regulation Including UK and Australia 61:45 Challenges Designing the Perfect Training System 68:49 Common Safety Mistakes and Basic Clinical Standards 76:38 Role of Experience, Mentorship and Ongoing Education 80:09 Emergency Preparedness and Managing Complications 86:34 Final Thoughts on Regulation, Competence and Patient Safety ALL IA LINKS & CONTACT INFORMATION

Episode 126 hosts our first ever panel discussion on the podcast. We were joined by four Australian-based guests: Dr Steven Liew (Plastic Surgeon and internationally-recognised injectable KOL) Dr Davin Lim (Cosmetic Dermatologist) Dr Michael Molton (Cosmetic Physician & President of the Cosmetic Physicians College of Australasia) Jacinta King (Registered Nurse & President of the Cosmetic Nurses Association) This open and very frank discussion was planned to provide an open forum to discuss the main and contentious issues that we experience in the Australian injectables space including: - Which professionals are permitted to inject and whether there is a need for tighter regulations? - Injectables in non-medical clinics, is appropriate? - Teleconsulting and remote prescribing for nurse injectors - The death of Jean Huang in 2017 in Sydney, what came of this and what, if anything, came of this? - The underlying 'turf war' between injectors of different professions - What we can do as a collective to improve the state of our industry? 00:00 Introduction 02:00 Meet Our Guests: Dr Steven Liew, Dr Davin Lim, Dr Michael Molton & Jacinta King 05:30 Who Should Inject 08:50 Scope And Training 15:40 Dentists And Definitions 23:15 Where Injectables Happen 30:25 Nurse Collaboration Debate 33:15 Telehealth Prescribing 40:55 Prescribing Accountability 41:30 Telehealth Safety Debate 43:05 Complications and Blindness Cases 46:30 Telehealth Here to Stay 48:40 Who Is Liable 53:15 Collaboration in Practice 55:00 Industry Turf War 01:06:25 Complaints and Mandatory Reporting 01:14:40 Regulation Changes and Nurse Voice 01:17:05 Stakeholders Unite 01:19:50 Logbooks and Accountability 01:23:40 Credentialing and Qualifications 01:26:05 Emergency Support Services 01:32:50 Training Paths Compared 01:37:55 Who Should Train Injectors 01:42:10 What to Teach First 01:47:45 Wrap Up and Contacts ALL IA LINKS & CONTACT INFORMATION

Episode 125 hosts Dr Hervé Raspaldo (Facial plastic surgeon based in Geneva, Switzerland) Hervé specialises in surgical and non-surgical rejuvenation treatments of the face and neck and is especially known for his non-surgical rhinoplasty techniques. He is an international trainer and KOL for Vivacy, a French dermal filler company. We discuss the various types of fillers available on the market including the reversible as well as permanent types. We then explore filler rheology (the science of the physical properties of the materials) including cohesivity, elasticity, cross-linking and how these influence longevity and the patient experience. Herevé shares which filler brand he currently uses in addition to his experience with using 3D photography, ultrasound and MRI to track results and assess complications. 00:00 Introduction 01:04 Meet Dr Hervé Raspaldo 05:59 Growth of Aesthetic Treatments During COVID 10:56 Early Adoption of Botox and Fillers in Europe 18:27 Understanding Filler Rheology and Gel Properties 26:25 Hyaluronic Acid Fillers and How They Work 33:29 Other Filler Types Including Calcium and Biostimulators 41:37 Risks of Permanent Fillers and Why They Were Abandoned 48:53 Fat Grafting and When It Is Used in the Face 52:09 Cross Linking, Longevity and Tissue Integration Explained 61:45 Choosing the Right Filler for Different Facial Areas 68:49 Longevity of Fillers and Why Results Vary Between Patients 76:38 Filler Migration Debate and Overfilling Risks 80:09 Safety Techniques Including Needles, Cannulas and Monitoring 86:34 Final Thoughts on Product Choice, Technique and Patient Safety ALL IA LINKS & CONTACT INFORMATION

Episode 124 hosts Stephen Handisides (International TV Presenter, Journalist & Publisher based in Los Angeles, USA) Most recently, Stephen launched 'Modern Male Mindset', a digital lifestyle platform for the modern gentleman covering topics including male grooming, skincare and etiquette advice. We first discuss the basics of male aesthetics including styling and fashion, teasing out what men can do to up their game. We then explore aesthetic treatments and get a better understanding of how clinics might better appeal to male customers, what treatments they want and the male psychology surrounding cosmetic intervention. Finally we discuss Stephen's latest venture that helps businesses develop incredible virtual experiences fit for the post-COVID era and beyond. 00:00 Introduction 01:04 Meet Stephen Handisides 05:59 Surge in Aesthetic Demand After Lockdowns 10:56 Building the My Face My Body Brand and Media Career 18:27 Rise of Male Grooming and the Modern Male Mindset 26:25 Changing Attitudes Toward Men's Self Care and Appearance 33:29 Basic Grooming Essentials Every Man Should Know 41:37 Fashion, Presentation and First Impressions for Men 48:53 Popular Aesthetic Treatments Among Male Patients 52:09 Growth of the Male Market in Cosmetic Clinics 59:04 How Clinics Can Attract More Male Patients 01:07:16 Designing Male Friendly Clinic Experiences 01:14:29 Future Trends in Men's Aesthetics and Non Surgical Treatments 01:21:52 Launch of My Face My Body Awards and Education Platforms 01:28:35 Virtual Clinics and Patient Engagement Technology 01:37:03 Final Thoughts on Marketing, Innovation and Industry Growth ALL IA LINKS & CONTACT INFORMATION