

The Publisher Podcast by Media Voices
Media Voices
A weekly podcast and newsletter profiling the people and products powering publishing.
Episodes
Mentioned books

Nov 14, 2022 • 44min
Beyond the Twitter chaos, platforms and publishers re-evaluate their relationship: Media Moments 2022
For our latest season of the Media Voices Podcast, kindly sponsored by Poool, we’ll be publishing ten episodes exploring the biggest trends of 2022 and how they affect publishers; from podcasts and newsletters to advertising, subscriptions, emerging technology and more. Our eighth episode looks at the major social media platforms, and how their relationship with publishers has fared after yet another tumultuous year.
The story which has dominated much of the latter half of the year has been Musk's botched takeover of Twitter. Following months of will-he-won't-he, the billionaire finally completed the $44 billion purchase of the platform in late October. Since then, he has unleashed an unprecedented amount of chaos at Twitter HQ, from mass layoffs to badly thought-through verification plans. Publishers who are reliant on Twitter - or other products like their newsletter platform Revue - are now having to face the very real prospect of there being no Twitter left by the end of 2022.
Twitter aren't the only ones to be struggling with layoffs and mismanagement this year. Meta - the umbrella company for Facebook and Instagram - suffered the biggest one-day loss in history for a US company in February, wiping $230 billion off the value of the company. In a number of firsts, Facebook reported a drop in daily user numbers, and their first-ever drop in revenue in July. By the end of October, Meta's shares had tumbled 24% to their lowest level in nearly four years following a 'train wreck' earnings report. Its bet that the metaverse will be the future is proving costly; Meta lost $9.4 billion on its metaverse unit Reality Labs, and expects to have significantly wider operating losses next year.
Meta's rocky relationship with publishers is categorically over. As well as ending support for Instant Articles and pulling its new newsletter platform Bulletin, the company began telling news partners in the US that they no longer had plans to pay publishers for their content to run on the News Tab. Legislation looks unlikely to force any further movement on this. In response to Canada saying it would introduce an Australia-style bill to force payments to publishers, Facebook said it would simply block news content on the platform.
But as some platforms fall, others rise to take their place. TikTok has cemented its spot as the biggest platform for young people, and is expected to reach 1.8 billion users by the end of 2022. But it has yet to make any serious attempts to grapple with misinformation or data concerns that are frequently raised. Nonetheless, a growing number of publishers are exploring the platform as a way to connect with younger audiences.
This week we're joined by social media consultant and industry analyst Matt Navarra. Matt has over 15 years' experience in the industry, and also has first-hand knowledge of the publisher perspective, having been Director of Social Media for The Next Web. He runs the Geekout group and newsletter for social media professionals.
This topic will be one of the chapters we explore in detail as part of our Media Moments 2022 report, launching on November 30th. Find out more and pre-register here to receive the report.
This season of Media Voices is sponsored by Poool, the Membership and Subscription Suite used by over 120 publishers from around the world. The team behind Poool are industry experts who have put everything they know into the product, ready to respond to your ‘how’ of launching & developing a reader revenue strategy.
poool.tech | @PooolTech

Nov 7, 2022 • 40min
Can we stop the endless decline of trust? Media Moments 2022
For our latest season of the Media Voices Podcast, kindly sponsored by Poool, we’ll be publishing ten episodes exploring the biggest trends of 2022 and how they affect publishers; from podcasts and newsletters to advertising, subscriptions, emerging technology and more. Our seventh episode looks at trust in the media, the growth of news fatigue and avoidance, and the opportunities and dangers in the future, from AI to platforms.
The year didn’t get off to a good start. The results of the latest Edelman trust survey showed that almost seven in 10 people worry that they are being lied to by journalists. Edelman’s Annual Trust Barometer for 2022 also found that trust in media had once again fallen across the world, with concern over fake news at an all-time high.
The release of Reuters’ Digital News Report 2022 in June only served to highlight how severe an issue this has become over the past five years. Its headline findings were that news fatigue and consequently avoidance were at an all-time high, with almost half of British people actively avoiding reading the news. This is feeding into a general distrust of news and the media, with just 1 in 4 people in the US trusting the news.
Is this a problem of publishers’ own making? Recent analysis published in PLoS ONE charted how negative headlines have grown over the past two decades. Emotionally-arousing and anger-inducing headlines attract more clicks and attention than positive and neutral headlines, creating a perverse incentive for news media to spread gloomy content.
So how can we break this cycle of negativity and declining trust? Will transparency in reporting help bring round reluctant or sceptical readers, or do we need to do more? Joining us this week to discuss the year in trust is Martha Williams, CEO of World Newsmedia Network.
This topic will be one of the chapters we explore in detail as part of our Media Moments 2022 report, launching on November 30th. Find out more and pre-register here to receive the report.
This season of Media Voices is sponsored by Poool, the Membership and Subscription Suite used by over 120 publishers from around the world. The team behind Poool are industry experts who have put everything they know into the product, ready to respond to your ‘how’ of launching & developing a reader revenue strategy.
poool.tech | @PooolTech
Nov 2, 2022 • 37min
The importance of data in building trust: in conversation with Reuters’ Scott Malone, Stephanie Burnett and Rob Schack
With just days to go until the US midterms, there has never been so much at stake in terms of misinformation and polarisation. We can all think of examples of the consequences of some of those issues, which are playing out around us in real-time. The Reuters team have been hard at work producing election data, maps, infographics and more to help publishers cover the midterms accurately.
This episode Chris Sutcliffe is joined by Reuters News Agency's Politics Editor Scott Malone, Digital Verification Editor Stephanie Burnett and Director of Emerging Products and Special Events Rob Schack. They discuss how data and trends can help cut through some of the noise, how this work will feed into future elections and other reporting, and ultimately, how it affects the trust audiences have in the news they consume.
This Conversations episode is sponsored by Reuters. With unmatched coverage in over 16 languages, and reaching billions of people worldwide every day, Reuters provides trusted intelligence that powers humans and machines to make smart decisions. Founded in 1851, Reuters has remained true to the Trust Principles of independence, integrity and freedom from bias, working relentlessly to bring news from the source and from every corner of the world.
Reuters on Linkedin

Oct 31, 2022 • 46min
A reality check for podcast hype, but publishers seeing solid ROI: Media Moments 2022
For our latest season of the Media Voices Podcast, kindly sponsored by Poool, we’ll be publishing ten episodes exploring the biggest trends of 2022 and how they affect publishers; from subscriptions and membership to advertising, platforms, emerging technology and more. Our sixth episode looks at the world of podcasting, from how publishers are refocusing strategies on engaging superfans to the growing popularity of video podcasts.
Many publishers were enticed into podcasting by the promise of high listener numbers and the opportunity to grow their audience outside of the usual channels. While the latter proved true, the year has proved to be something of a reality check for those seeking millions of avid listeners and subsequent ad revenue riches.
That's no bad thing. What it has led to is a realisation that podcasts are best used to serve the superfans. Monetisation and growth strategies have evolved to match these new aims, whether that be high-value sponsorship packages for small B2B podcasts, or shows used as a member-only benefit.
Another surprising trend this year has been the rise in popularity of podcast consumption via YouTube. From simple audio exports with just a logo on to full studio filming of podcasts being recorded, the platform is used by 58% of people in the US to consume podcasts. This has put pressure on publishers to look at video options for their shows, which can be a complex and potentially costly endeavour.
Although the podcast format is an old one, there is still room for change and improvement, most notably in discovery. Despite the best efforts of the big platforms like Spotify and Apple, and smaller apps like GoodPods, it is still difficult for listeners to connect with shows that they might potentially enjoy. This is an area still ripe for innovation over the next few years.
To discuss 2022's biggest podcast trends we're joined this week by Naomi Mellor, producer and host of multiple podcasts including Smashing The Ceiling, and founder of The Skylark Collective and the International Women’s Podcast Awards.
This topic will be one of the chapters we explore in detail as part of our Media Moments 2022 report, launching on November 30th. Find out more and pre-register here to receive the report.
This season of Media Voices is sponsored by Poool, the Membership and Subscription Suite used by over 120 publishers from around the world. The team behind Poool are industry experts who have put everything they know into the product, ready to respond to your ‘how’ of launching & developing a reader revenue strategy.
poool.tech | @PooolTech

Oct 24, 2022 • 53min
Newsletters are finally growing up: Media Moments 2022
For our latest season of the Media Voices Podcast, kindly sponsored by Poool, we’re be publishing ten episodes exploring the biggest trends of 2022 and how they affect publishers; from subscriptions and membership to advertising, platforms, emerging technology and more. Our fifth episode explores the year in newsletter trends, from worldwide readership to how creators are driving publisher strategies.
One of the oldest digital delivery systems of all has continued to dominate industry headlines in 2022 as publishers rethink the way they work with email newsletters. Email-first news publishers have continued to go from strength to strength, with Axios and Industry Dive both acquired this year for significant sums. As overwhelm and news avoidance has grown, email newsletters have been seen as a solution to the firehose of content available online, as Reuters noted in this year's Digital News Report.
The trend of journalists leaving outlets to go solo has definitely peaked, with fewer making the move than anticipated. Stability, and the realities of making a living from just a newsletter have stemmed the tide of people taking it from a side hustle to a career. But publishers have responded by finding ways to support talented staff, with Forbes and The Atlantic both having made notable efforts to bring on board dedicated newsletter writers.
That's not to say it's been all plain sailing. Facebook (Meta) has binned Bulletin - its Substack competitor - after just over a year. The industry has also been struggling with Apple's Mail Privacy Protection Update, which has made measuring email open rates particularly challenging. This in turn is forcing innovation, and we're likely to see a substantial evolution of both metrics and email advertising over the coming years as publishers seek to bring the premium ad experiences of their sites and apps to their newsletters.
Overall, there seems to be an acknowledgement that newsletters have been a long-underserved medium that can actually be incredibly effective for publishers. As the hype has faded, there's a 'more realistic attitude' in place about the format and the business that can be built around it.
Joining us this episode to discuss the biggest newsletter trends of 2022 is Mark Stenberg, Senior Media Reporter at AdWeek in New York. He's reported on some of the biggest newsletter-related media stories of the year, and also has his own newsletter Medialyte.
This topic will be one of the chapters we explore in detail as part of our Media Moments 2022 report, launching on November 30th. Find out more and pre-register here to receive the report.
This season of Media Voices is sponsored by Poool, the Membership and Subscription Suite used by over 120 publishers from around the world. The team behind Poool are industry experts who have put everything they know into the product, ready to respond to your ‘how’ of launching & developing a reader revenue strategy.
poool.tech | @PooolTech

Oct 17, 2022 • 37min
The year retention became paramount for subscription and membership publishers: Media Moments 2022
For our latest season of the Media Voices Podcast, kindly sponsored by Poool, we’re be publishing ten episodes exploring the biggest trends of 2022 and how they affect publishers; from subscriptions and membership to advertising, platforms, emerging technology and more. Our fourth episode looks at how publishers with subscription and membership schemes are handling increasing pressure on consumer budgets, and subscription trends going into 2023 and beyond.
There has been a great deal of talk this year about reaching 'peak subscription'. Subscriber numbers at Netflix, Amazon and Disney+ fell in the first quarter of 2022 as increasing economic pressures forced difficult choices on households. Publishers are beginning to see the effects of this too. The International News Media Association's Subscription Benchmarking Service of 125 international news brands has noticed a recent spike in subscription cancellations, with the past few quarters seeing cancellations go up 34% compared to Q1 of 2021.
However, the year has not been all doom and gloom for those with reader revenue streams. The Times signed up an average of 1,000 new digital subscribers every day over the first two weeks of Russia's attack on Ukraine, demonstrating the demand is still strong for authoritative news and analysis. Similarly, members of the AOP have collectively reported 14.9% growth in subscriptions revenue this year.
Crucially, the pressure is helping publishers innovate. Some are looking to mixed revenue models, using registration data to both better convert readers as well as serve more valuable ads. Others are looking to more inclusive schemes to build relationships with those who aren't ready or willing to pay for a subscription.
If the past two years has seen a rush to subscriptions, 2022 has seen the start of a shake-out, but one which we are confident the best publishers will emerge from with stronger, more resilient strategies. To discuss this year's subscription trends, we're joined by Anthony Ribeiro, Audience Conversion Consultant at Poool. He has a strong background in outbound acquisition, content marketing and SEO for both brands and media companies.
This topic will be one of the chapters we explore in detail as part of our Media Moments 2022 report, launching on November 30th. Find out more and pre-register here to receive the report.
This season of Media Voices is sponsored by Poool, the Membership and Subscription Suite used by over 120 publishers from around the world. The team behind Poool are industry experts who have put everything they know into the product, ready to respond to your ‘how’ of launching & developing a reader revenue strategy.
poool.tech | @PooolTech

Oct 10, 2022 • 45min
Has local news justified its own survival? Media Moments 2022
For our latest season of the Media Voices Podcast, kindly sponsored by Poool, we’re be publishing ten episodes exploring the biggest trends of 2022 and how they affect publishers; from subscriptions and membership to advertising, platforms, emerging technology and more. Our third episode explores how the local news market has evolved over the past 12 months, from start-ups showing early signs of sustainability, to the struggles of more established publishers.
After decades of managed decline, the past few years has seen a sea of local news start-ups rising to fill the gaps left by the once-dominant legacy publishers. In the US, publishers like Axios and 6AM City are using lean, MVP models to launch local news outlets with just a few reporters and a newsletter. Many others are using increasingly-available digital tools to set up websites, podcasts, membership schemes and newsletters to support a local news operation with minimal investment.
In Europe, established news organisations are launching new online local services, hiring journalists to fill the gaps in their own 'news deserts'. In the UK, start-ups like The Manchester Mill have established a blueprint that works for them and are expanding into other areas, without needing tens of thousands of subscribers. Meanwhile in Finland, 39% of those who pay for news say they are paying for regional or local news online - higher than in many other markets.
However, that doesn't mean the route to becoming a sustainable local news organisation is straightforward. To discuss the state of local news, we're joined this episode by Chris Jansen, Head of Local News, Global Partnerships at Google. Chris started his career in local radio news, and learned some lessons early on about how hard it is to do original reporting on a local level, especially for small businesses. Now, he leads the Google News Initiative's local news efforts, helping publishers with best practices and business tools to succeed in the digital world.
This topic will be one of the chapters we explore in detail as part of our Media Moments 2022 report, launching on November 30th. Find out more and pre-register here to receive the report.
This season of Media Voices is sponsored by Poool, the Membership and Subscription Suite used by over 120 publishers from around the world. The team behind Poool are industry experts who have put everything they know into the product, ready to respond to your ‘how’ of launching & developing a reader revenue strategy.
poool.tech | @PooolTech

Oct 3, 2022 • 42min
A rollercoaster year for advertising, but some resilience amidst uncertain forecasts: Media Moments 2022
For our latest season of the Media Voices Podcast, kindly sponsored by Poool, we’re be publishing ten episodes exploring the biggest trends of 2022 and how they affect publishers; from subscriptions and membership to local news, platforms, emerging technology and more. Our second episode explores how the advertising market has had its post-pandemic recovery dented by economic uncertainty, and how publishers, platforms and brands are adapting.
The advertising market has been on a rollercoaster ride over the past 12 months. Initial hopes of a more stable year to continue rebuilding from the pandemic were dashed as Russia began its invasion of Ukraine, exacerbating global economic pressures. Digital advertising growth this year has slowed – unsurprising given its unsustainable growth during Covid – but has still been growing at a much faster pace than other platforms across most segments. It is expected to account for 67% of global ad spend by the end of 2022.
The outlook is mixed. The cost of living crisis is likely to force households to drastically cut back on spending. However, the World Cup is forecast to keep growth at 8.4% this year, and although the 6.4% global forecast for 2023 is lower, it is still nonetheless positive.
To discuss this year’s advertising trends and what they mean for publishers going into 2023, we’re joined by Lara O’Reilly, senior correspondent at Insider (formerly known as Business Insider). Lara has covered the media and advertising industries at publications including the Wall Street Journal, Digiday, and Marketing Week for more than a decade.
This topic will be one of the chapters we explore in detail as part of our Media Moments 2022 report, launching on November 30th. Find out more and pre-register here to receive the report.
This season of Media Voices is sponsored by Poool, the Membership and Subscription Suite used by over 120 publishers from around the world. The team behind Poool are industry experts who have put everything they know into the product, ready to respond to your ‘how’ of launching & developing a reader revenue strategy.

Sep 26, 2022 • 48min
As the streaming wars heat up, a reckoning is coming for traditional TV: Media Moments 2022
For this next season of the Media Voices Podcast, kindly sponsored by Poool, we’ll be publishing ten episodes exploring the biggest trends of 2022 and how they affect publishers; from subscriptions and membership to local news, platforms, emerging technology and more. This first episode explores how key moments in broadcast, streaming and TV have shaped the media landscape this year.
2022 saw streaming overtake cable in the US, key talent leaving established media brands like CNN and the BBC, and subscription services come under pressure as consumer budgets begin to tighten. Some studios are launching ad-supported tiers to offer a cheaper option, while others consider ‘rundles’ – recurring revenue bundles.
The year has also seen big potential changes on the horizon for UK broadcasters. Channel 4 and the BBC have been through the wringer this year, with endless back-and-forth on the future of the licence fee and potential privatisation. New News UK station TalkTV has struggled to establish itself alongside rival GB News, despite heavy investment in production and talent.
To discuss these trends and what they mean for publishers, we’re joined by Charlotte Henry, a British journalist covering media, technology, culture and politics. She’s behind The Addition newsletter and podcast, which publishes investigations, news and opinion on everything from Web3 explainers to broadcast trends. She was previously the UK Associate Editor of The MacObserver, and has written a book – Not Buying It – on the facts behind fake news.
This season of Media Voices is sponsored by Poool, the Membership and Subscription Suite used by leading publishers like Future, Euronews, Elle Magazine France, Harvard Business Review and others from around the world. Their all-in-one platform helps publishers convert, manage and retain their members and subscribers.
poool.tech | @PooolTech

Aug 31, 2022 • 14min
Preview: The Publisher Podcast Summit 2022
While we’ve been on our summer break from the podcast, we’ve been hard at work putting together the Publisher Podcast Summit; the first ever conference dedicated to supporting publishers on their podcasting journey. It’s being held at Proud Cabaret City in London – the same venue as the Publisher Podcast Awards – on October 5th 2022.
The Summit will cover four key themes: editorial, marketing, sound & production, and monetisation. There will also be a series of expert-led roundtables in the afternoon covering a variety of topics, from how to get started with subscriber-only podcasts, to advanced microphone and equipment techniques.
The Publisher Podcast Summit is designed for publishers of all shapes and sizes, whether you’re contemplating launching your first podcast, or have a whole stable and want to know how to take your strategy to the next level. We’ve also got team tickets to make it affordable to bring more people – this isn’t one of those stuffy conferences reserved for just senior executives. We believe change happens when people at all levels feel empowered to learn, so we want you to bring along the people who will be driving podcasts.
In this teaser episode, Chris, Peter and Esther discuss their plans for the day, and which sessions they’re most looking forward to.
If you’d like to join us at the Publisher Podcast Summit, you can use the code POD20 for 20% off all ticket types. A big thanks to the Summit’s sponsors: Bababam, Megaphone by Spotify, and Shure for their support.
The Media Voices podcast will be back on September 26th with a new season featuring deep dives into some of the year’s biggest media moments.


