The Publisher Podcast by Media Voices

This week we hear from Bonnie Kintzer, CEO of Trusted Media Brands - which includes brands like FailArmy, Family Handyman, and Reader’s Digest. She tells us about the opportunities she saw to turn around the company when it was facing bankruptcy in 2013, how the business has weathered some of the storms of the past decade, and why she thinks it’s vital to focus on where the audiences are regardless of platform algorithms. She also explains why a 're-start-up' mentality helped TMB get ahead. In the news roundup the team debates why it's so difficult to find common ground on discussions of platforms paying publishers directly, and asks if Google not serving news to Canadian consumers will shift the dial on those arguments. Did you know Elon Musk has a Brummie accent?

On this week's episode we hear from Janice Min, co-owner and CEO of The Ankler, a newsletter-first media brand covering Hollywood and the world of entertainment. She tells us how The Ankler’s revenue streams have evolved over the last twelve months, the potential she sees in lean, newsletter-first businesses, and what lessons she’s applying from her time at big-name legacy publications like the Hollywood Reporter. In the news roundup we avoid AI entirely and do a Media Voices 101 episode, going through a wishlist for what we want to see from media companies in the next year. Please look out for our new 'Humanity is pathetic: How do we monetise them?" tshirts in the near future.

On this week's episode, we hear from Sarah Ebner, Executive Editor and Head of Newsletters at the Financial Times. She tells us about her role leading the newsletter team at the FT, and the value of newsletters in subscriber acquisition and retention but also as paid products in their own right. In the news roundup we take a thorough look at what the integration of ChatGPT and Bard into search results means for news and magazine publishers. In the news in brief, the Mastodon Bump has levelled out, DC Thomson announces 300 job cuts, and we ask why subscription revenue is outperforming expectations. Welcome to your first episode of Med.A.I Voices.

This week we hear from Andrew Ramsammy, Chief Operating Officer of Word in Black. The publication was founded in the aftermath of the murder of George Floyd, and brings together 10 of the nation's leading Black publishers in a news collaborative. He discusses how the collaborative came together, how they've tripled revenue since launching, and other areas of opportunity for publishers to come together. In the non-news roundup, the team examines whether publishers should worry about password sharing. We also look at whether podcasts are still a good bet for advertisers (yes), whether AI is being overhyped (also yes), and how LadBible became the biggest English-language publisher on TikTok (good at it). Peter shares his Netflix username.

This week we hear from Gaby Huddart, Group Editorial Director at Hearst UK and Editor in Chief of Good Housekeeping. We talk about celebrating the brand’s centenary last year with their first multi-day live event, what a Good Housekeeping reader looks like today, and why it’s so important for the title to be future-facing. She also discusses how readers' attitudes to their homes have changed over the pandemic, and the role the Good Housekeeping Institute plays in building trust. In the news round-up the team examines some of BuzzFeed's moves from the past week - including striking a partnership with Meta and embracing our new AI overlords. For the news in brief, we discuss the FT burning out trying to run a Mastodon server, the US government's latest moves in the war on Google hegemony, and the apparent dwindling of interest in the super-rich for funding newspapers and magazines. While Esther took a brief phone call, Peter and I sang Georgy Girl by The Seekers, but I had to cut it from the episode.

On this week's episode, Dexerto CEO Josh Nino tells us about how the esports-focused publication went about carving a foothold in a competitive market that is often unfriendly to newcomers. He also talks about where a publication like Dexerto looks to grow revenue and audience - and whether those opportunities are universal for all digital publications - and what he thinks is the future of sports and esports-related communities online. In the news roundup, human journalists are relegated to apologising for AI journalists' mistakes; Musk's Twitter bounces along the bottom; Future goes US-first; and Axios Pro reports a 100% retention rate.  Head over to grubstreetjournal.com for updates on Peter's new magazine!

On this week's episode of Media Voices Richard Reeves, CEO of the Association of Online Publishers (AOP) here in the UK, talks to us about the issues and roadblocks surrounding diversity and inclusion efforts in media. He discussed initiatives publishers are using to improve DE&I, problems of retention, and how ageism impacts women particularly. In the news round-up, the team takes a look at the Reuters Institute's latest Journalism, Media and Technology Trends and Predictions report, created after it surveyed 300+ media executives from around the world. We talk about where the smart money lies, which tech trends are non-starters, and ask to what extent AI is changing the landscape of journalism.

This special episode of Media Voices features the audio of our launch presentation for the Media Moments 2022 report. Chris, Peter and Esther each outline which media moment of the year they found interesting, from the revolution in local news to audio advertising's rapid growth and the professionalisation of newsletters. The team are then joined by BuzzFeed’s Caroline Fenner, AdWeek’s Stephen Lepitak and Poool’s Ludivine Paquet to discuss what they’ve identified as the biggest shifts this year and how publishers can prepare for what is likely to be another challenging twelve months ahead.  Media Moments 2022 is free to download and can be accessed here. Media Moments 2022 is sponsored by Poool, the all-in-one Membership and Subscription Suite for digital publishers to convert, manage and retain their members and subscribers. poool.tech | Linkedin | Twitter

For our latest season of the Media Voices Podcast, kindly sponsored by Poool, we’ve published ten episodes exploring the biggest trends of 2022 and how they affect publishers; from podcasts and newsletters to advertising, subscriptions, trust and more. Our tenth and final episode looks at how climate coverage is coming to the forefront of publisher strategies, and how journalists are evolving the way they communicate climate issues with their audiences. Climate journalism is becoming an increasingly valuable part of a media company's portfolio. This speaks both to the growing concern and interest the public have in climate change, and also the willingness of advertisers to support reporting and initiatives. Despite that, 2022 has seen many of the big developments around climate journalism come from cross-industry organisations and collectives rather than solo newspapers. The biggest change has been the recognition that climate needs to be something that is covered by every department, not just by a single reporter or section. It now affects our daily lives in a very real way, and is something that should be brought into business, fashion, politics and more. We've seen a number of fellowships launched in previous years bearing fruit. One common point is that reporters covering climate change often share similar frustrations, wherever they are based. From editors that cling on to climate denialism or delayism to the inability to effect change in the face of lobbying efforts, it speaks to the global nature of not just climate change as a phenomenon, but of the shared challenges that come with having to report on it.  Joining us on the final episode of this season is Meera Selva, CEO of Internews Europe; a global non-profit that supports journalists and media organisations worldwide. Last year, she designed and launched the Oxford Climate Journalism Network with Wolfgang Blau and the Reuters Institute to work with newsrooms worldwide to structurally change how climate is covered. This topic will be one of the chapters we explore in detail as part of our Media Moments 2022 report, launching on November 30th. Find out more and pre-register here to receive the report. This season of Media Voices is sponsored by Poool, the Membership and Subscription Suite used by over 120 publishers from around the world. The team behind Poool are industry experts who have put everything they know into the product, ready to respond to your ‘how’ of launching & developing a reader revenue strategy. poool.tech | @PooolTech

For our latest season of the Media Voices Podcast, kindly sponsored by Poool, we’ll be publishing ten episodes exploring the biggest trends of 2022 and how they affect publishers; from podcasts and newsletters to advertising, subscriptions, trust and more. Our ninth episode looks at how the bubble has burst around many of the emerging technologies that had previously excited the industry, and where publishers are looking now for innovation. The 'crypto winter' has set back many of the projects we saw begin in last year's exploration of emerging technology. The crash began early in 2022 due to rising interest rates and macroeconomic factors, and as even supposedly 'stable' cryptocurrencies hit problems, confidence in the market plummeted. This in turn hit the NFT market, with trading volumes collapsing 97% in September from a peak in January 2022.  Although many publishers aren't forthcoming with less positive updates about NFT and Web3 projects, the closure of CNN's Vault by CNN - a marketplace selling collectible NFT 'moments' tied to major news events - is likely a good indicator of how others are faring. Crucially, this has raised issues of trust with audiences who believed NFT projects from publishers to be a safer bet than those touted by so-called 'crypto bros'. Facebook's all-in bet on the metaverse certainly put AR and VR experiences at the top of the agenda for brands this year. Publishers have rightly been much more cautious, waiting to see a solid commercial proposition before jumping in. But some have taken the opportunity to experiment early, from Vogue's Business and Yahoo Metaverse Experience to B2B magazines like Management Today. However, user numbers for even the most well-known metaverse platforms are still far below what is needed to justify longer-term plans. It's not all doom and gloom for emerging technology though. AI imagery and video has taken great leaps forward this year, with projects like Dall-E showing early promise to transform visual content creation. This tech may not be as sexy as the metaverse and Web3, but is more likely to make a tangible difference to how publishers work in the next few years. Our guest expert this week is Simon Owens. Simon is a media industry journalist who edits an industry newsletter that covers everything from the Creator Economy to traditional media. He also hosts The Business of Content, a podcast about how publishers create, distribute, and monetise digital content. This topic will be one of the chapters we explore in detail as part of our Media Moments 2022 report, launching on November 30th. Find out more and pre-register here to receive the report. This season of Media Voices is sponsored by Poool, the Membership and Subscription Suite used by over 120 publishers from around the world. The team behind Poool are industry experts who have put everything they know into the product, ready to respond to your ‘how’ of launching & developing a reader revenue strategy. poool.tech | @PooolTech