Omni Talk Retail

Jesse Michael, Managing Director at Adeptmind, returns to the Omni Talk Ask An Expert Series with Mall of America's VP Marketing Grant Buntje to discuss all that it takes to make the Mall of America shoppable online. When Omni Talk last spoke with Jesse, we learned about Adeptmind's first foray into making a mall shoppable online based on their work with Centennial's MainPlace mall, where together Centennial and Adeptmind made nearly 2.0 million skus available for online delivery and pickup. Flash forward a mere 4 months later, Adeptmind has now brought these same capabilities to life at the symbol of American mall-based retailing, the Mall of America. In this podcast, Jesse and Grant discuss with Chris Walton and Anne Mezzenga what it took to bring the effort to fruition, their lessons learned, and where they plan to take the concept next just in time for the holidays. Everyone is talking about making malls shoppable online right now and there is a lot of smoke and mirrors out there about how to get it done -- this interview gives it to you straight from two people who are out there living it and making it happen on a massive scale. *Sponsored Content*This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In today's Fast Five Video, sponsored by Takeoff, the A&M Consumer and Retail Group, and Attentive, Chris Walton and Anne Mezzenga: - Question the real motives behind Target's holiday price adjustment promise. - Love, love, love (that's three "love's" if you are keeping score at home) Amazon's new gift-giving feature. - Discuss how astute Gopuff's plans to open up live retail stores might be. - Place quite a bit of importance on Aldi Nord's announcement of a 4,300 square foot checkout-free grocery store with Trigo. - And close with a discussion of an absolutely stellar new feature from Instacart that allows people to shop for meal kits from Sunbasket without needing a Sunbasket subscription. Cancel Christmas! There's all that, plus I actually admit that Marc Lore's latest startup sounds cool, and Anne extols the virtues of creamy over chunky peanut butter. To learn more about the A&M Consumer & Retail Group, visit: www.alvarezandmarsal.com/industries/retail/retail To learn more about Takeoff, visit: www.takeoff.com/ To learn more about Attentive, visit: www.attentivemobile.com/omnitalk Plus, check out our ranking in Feedspot’s 45 Top Retail Podcasts: blog.feedspot.com/retail_podcasts/ Music by HookSounds.comThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this week's Omni Talk Fast Five Podcast, sponsored by Takeoff and the A&M Consumer and Retail Group, Chris Walton and Anne Mezzenga: - Do the math on what a $10 delivery fee at Whole Foods means annually (the number will blow your mind). - Study the idea of "instant delivery" through the lens of The Giant Company's new 30 minutes or less partnership with Instacart. - Praise Hy-Vee for expanding its in-store robotics test. - Question the execution and strategy behind HomeGoods' new e-commerce site. - And close with as open-minded of a debate as possible about Stitch Fix's plans to reinvent shopping for clothes online. There's all that, plus Anne names the celebrity chef she would most like to preheat her oven, while Chris discusses whether swinging is allowed in the Walton household. To register for Manifest, use this link: https://manife.st/continue-registrati... To learn more about the A&M Consumer & Retail Group, visit: www.alvarezandmarsal.com/industries/retail/retail To learn more about Takeoff, visit: www.takeoff.com/ Plus, check out our ranking in Feedspot’s 45 Top Retail Podcasts: blog.feedspot.com/retail_podcasts/ Music by HookSounds.comThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In today's Fast Five Podcast, sponsored by Takeoff and the A&M Consumer and Retail Group, Chris Walton and Anne Mezzenga: - Recap their biggest lessons learned from Groceryshop through the lens of the explosion of recent announcements from DoorDash, Shipt, and Instacart this week. - Laud Amazon for continuing to rollout its Palm One payment system. - Question the authenticity of Walmart's move to label 2,000 items as healthy and sustainable. - Get put on the spot by the A&M Consumer and Retail Group about Chick-fil-A's new Little Blue Menu virtual kitchen. - And, close with a lively and spirited debate, as only Anne and Chris can, over the report of virtual fitting rooms coming to Amazon's recently announced department stores. There's all that, plus Chris's grocery bagging tips, Anne's most nostalgic Claire's purchase from her childhood, and our favorite 7-Eleven memory from Groceryshop. To learn more about the A&M Consumer & Retail Group, visit: www.alvarezandmarsal.com/industries/retail/retail To learn more about Takeoff, visit: www.takeoff.com/ Plus, check out our ranking in Feedspot’s 45 Top Retail Podcasts: blog.feedspot.com/retail_podcasts/ Music by HookSounds.comThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this special Groceryshop edition of our Omni Talk Spotlight Series, sponsored by Cleveron and UntieNots, Chris Walton and Anne Mezzenga sit down to chat with FRONTdoor CEO and Co-Founder Dan Bourgault. When Chris and Anne first heard the news of what Dan and FRONTdoor collective have been working on, they immediately said to each other, "We have to get Dan on our podcast." Dan and his team have created what they are calling the "first micro-last mile delivery network" with the capacity to cover 90% of residences and businesses in the US and Canada. And the idea makes a ton of intuitive sense. There our hundreds of drivers out there delivering for Amazon and FedEx every day, so why not bring them together and forge better strength and bargaining power in numbers? This podcast is yet again another example of how Chris and Anne stay on the cutting edge of the change in retail that will soon impact how everyone shops.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this special Groceryshop edition of our Omni Talk Spotlight Series, sponsored by Cleveron and UntieNots, Chris Walton and Anne Mezzenga interview Shipt Chief Business Officer Rina Hurst about Shipt's new partnership with Visa that gives free Shipt memberships to Visa card holders. In addition, Rina also shares Shipt's three ring strategy for expansion: - Ring 1 -- local and beloved grocers - Ring 2 -- general merchandisers - Ring 3 -- specialty retailers And also touches on Shipt's new preferred shopper program.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this special Groceryshop edition of our Omni Talk Spotlight Series, sponsored by Cleveron and UntieNots, Chris Walton and Anne Mezzenga sit down to chat with one of Omni Talk's favorite guests, the always mellifluous Indy Guha, the CMO at Signifyd. Indy, as he always does, gives Chris and Anne a crash course in the growing importance of fraud prevention and revenue generation in grocery. For example, did you know that with the explosive growth in curbside pickup and contactless scan-and-go implementations, the time to detect fraud is quickly moving to zero? And that retailers are liable for all of it? In the days of e-commerce, manual processes could be used to validate orders as retailers waited for goods to ship from their warehouses, but now with curbside pickup and scan-and-go those same processes no longer work because the customer wants validation of their purchases instantaneously. Retailers have no choice but to adopt AI solutions to solve this problem. Give this video a watch and you will quickly understand why grocers will likely soon be moving fraud detection to the top of their IT roadmaps. **Sponsored Content**This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this special Groceryshop edition of our Omni Talk Spotlight Series, sponsored by Cleveron and UntieNots, Chris Walton and Anne Mezzenga sit down to chat with Cooler Screens Founder and CEO Arsen Avakian. Cooler screens, as its name implies, is one of the cooler companies around. It specializes in helping retailers amplify their in-store touch points by getting the right message in front of the right customers at the right time, and in a brand safe way. Starting with digital cooler screen doors, with companies like Walgreens, their solution helps to digitize the physical shopping world and provides the same metrics to retailers that one would find in e-commerce. Everything on Cooler Screens' displays can change to the specific customer shopping in-aisle -- e.g. the products on display, the promotional messaging, and even the marketing team's creative expressions. And based on Cooler Screens recent success, they now even have plans to expand into other categories, like beauty. Cooler Screens is an intuitive concept at its core, and listen to this podcast and you will hear a careful examination from Chris and Anne of why it is finding so much quick success.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In today's Fast Five Podcast, sponsored by Takeoff and the A&M Consumer and Retail Group, A&M's David Ritter and Kristin Kohler Burrows join Chris and Anne to debate: - What Amazon's latest moves to increase wages and offer free college tuition for its employees signal for the rest of the retail industry. - The recent layoffs at Casper and whether they are a canary in the coal mine for other DTC brands or simply an isolated event. - Amazon mega-roller-upper Thrasio's recent $100 million spending spree and what it could mean for the CPG industry. - Peloton's overt move into private label apparel. - And, close with a discussion on buyers' clubs through the examination lens of Beauty Pie, a buyers' club in the health and wellness space that just raised $100 million. There's all that plus taco subscription runs to the border and what we think is also likely fake news from Deutsche bank on the size of the Walmart+ subscription base. To learn more about the A&M Consumer & Retail Group, visit: www.alvarezandmarsal.com/industries/retail/retail To learn more about Takeoff, visit: www.takeoff.com/ Plus, check out our ranking in Feedspot’s 45 Top Retail Podcasts: blog.feedspot.com/retail_podcasts/ Music by HookSounds.comThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

It’s been a trend throughout the pandemic, but BOPIS, Click-and-Collect, whatever you’d like to call it, is here to stay. It’s time to get a solid solution, and unfortunately, it’s not as simple as setting up lockers inside or outside your store. 
In this podcast, Anne Mezzenga and Cleveron Co-Founder Indrek Oolup dive deep into the complete strategy required to set your enterprise or SME retail operation up for success. Omni Talk Fast Five fans will recall the news of Cleveron’s robotic fulfillment kiosk pilot with Jewel-Osco which Anne and Indrek also cover in this interview. Indrek shares the successes and opportunities they’ve seen so far from that effort, and how that’s played into the development of future Cleveron products, including a new product Indrek announces exclusively to Omni Talk listeners in this podcast. To learn more about Cleveron, head to Cleveron.com **Sponsored Content** Music by HookSounds.comThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy