Learning Uncut

Continuing their series on skills development, Ravina Bhatia and Michelle Ockers walk through the three-stage Learning Uncut process for skills development: (1) co-design a custom skills framework (2) implement the framework (3) develop a skills toolkit. They outline the key tasks in each phase and link them back to the elements of skills building previously covered in this Skills Development series. This is the sixth in our Learning Uncut Elevate series on Skills Development. Additional episodes published fortnightly. A conversation between Learning Uncut co-founders Michelle Ockers and Ravina Bhatia Transcript and related resources: https://learninguncut.global/podcast/elevate-24/ Podcast information and more episodes: https://learninguncut.global/podcast/

IOR is a small, innovative Australian family owned and operated business with a diverse range of services in the 'fuels' industry. This episode focuses on supporting drivers who deliver fuel to remotely operated 24-hour diesel stops that service remote areas of Australia. While the business is high tech the learning and performance support approach is a fit-for-purpose mix of digital, offline and human connection – with a philosophy of Just In Time rather than Just In Case. Host: Michelle Ockers Transcript and related resources: https://learninguncut.global/podcast/136/ Podcast information and more episodes: https://learninguncut.global/podcast/

Continuing their series on Skills Development, Ravina Bhatia and Michelle Ockers explore the critical element of 'accessible development'. This is all about easy access, easy navigation and using development tools and resources when and where you want to. They discuss accepting the friction points that exist in your organisation and making access easy regardless of these points. This is the fifth in our Learning Uncut Elevate series on Skills Development. Additional episodes published fortnightly. If you missed our webinar Introduction to Skills Development message Michelle or Ravina on LinkedIn to request access to the recording. A conversation between Learning Uncut co-founders Michelle Ockers and Ravina Bhatia Transcript and related resources: https://learninguncut.global/podcast/elevate-23/ Podcast information and more episodes: https://learninguncut.global/podcast/

Claire Seldon, a learning designer and gamification consultant for New South Wales' Department of Education, shares her expertise on the impactful use of gamification in education. She recalls how inspiring teachers shaped her path and explores the dual nature of gamification—its potential to engage versus the risk of superficiality. Claire emphasizes crafting meaningful, scenario-based experiences that promote authentic learning and resilience while critiquing traditional satisfaction metrics in education. Transforming mandatory training into engaging environments is also a key highlight!

Continuing their series on Skills Development, Ravina Bhatia and Michelle Ockers explore multifaceted development approaches. They discuss why it's important to use a variety of development approaches, and the most common gaps in the approaches offered for development in organisations. This is the fourth in our Learning Uncut Elevate series on Skills Development. Additional episodes published fortnightly. If you missed our webinar Introduction to Skills Develoment message Michelle or Ravina on LinkedIn to request access to the recording. A conversation between Learning Uncut co-founders Michelle Ockers and Ravina Bhatia Transcript and related resources: https://learninguncut.global/podcast/elevate-22/ Podcast information and more episodes: https://learninguncut.global/podcast/

Keara Byrne, the Head of Leadership and Organisational Development at Arriba Group, discusses her extensive use of human-centered design (HCD) in various organisations. Keara shares her passion for HCD and its value in creating effective solutions. She stands by the claim that without HCD, she would have wasted time, money, and credibility. Listen to learn more about the benefits of co-designing solutions with stakeholders and the power of human-centered design in L&D and OD. [00:02:13] Imposter syndrome and facilitation. [00:04:13] Philosophy of facilitation [00:08:06] Democratizing the conversation. [00:14:39] Rewards and recognition program. [00:15:19] Persona creation. [00:19:00] Emotions and behavior change. [00:23:05] Human-centered design tools. [00:27:31] Challenging customer behaviors. [00:31:23] Using data to drive storytelling. [00:36:03] When to use HCD. [00:38:54] Overusing human-centered design. [00:42:28] Unlocking creativity in workshops. [00:49:06] Starting with something different. [00:50:08] Philosophy of embracing great ideas. Host: Michelle Ockers Transcript and related resources: https://learninguncut.global/podcast/134/ Podcast information and more episodes: https://learninguncut.global/podcast/

Continuing their series on Skills Development, Ravina Bhatia and Michelle Ockers explore the critical element of goal alignment in skills development. They discuss the challenges of aligning personal development goals with organisational objectives and emphasize the importance of this alignment for success. This is the third in our Learning Uncut Elevate series on Skills Development. Additional episodes published fortnightly. A conversation between Learning Uncut co-founders Michelle Ockers and Ravina Bhatia Transcript and related resources: https://learninguncut.global/podcast/elevate-21/ Podcast information and more episodes: https://learninguncut.global/podcast/

Simon Jobson, the Director of Capability and Learning at Sydney Trains discusses their Elevate customer service training program for their operational workforce of over 2,000 people. The program was designed using an evidence-based approach that drew on insights from business data and employee focus groups. The digital learning program is problem-centred (rather than content oriented) and engaging, with a range of follow-up 'nudge' mechanisms to support learning transfer. Host: Michelle Ockers Transcript and related resources: https://learninguncut.global/podcast/133/ Podcast information and more episodes: https://learninguncut.global/podcast/

Continuing our special Learning Uncut Elevate series on Skills Development, Learning Uncut Co-Founders Ravina Bhatia and Michelle Ockers discuss the seven key elements of skills development. They explore what it means to have these elements in place and how they can help organizations set up a successful skills development journey. Whether you're just starting out or already on the path, this episode provides valuable insights into building and developing skills successfully. This is the second in our Learning Uncut Elevate series on Skills Development. Additional episodes published fortnightly. A conversation between Learning Uncut co-founders Michelle Ockers and Ravina Bhatia Transcript and related resources: https://learninguncut.global/podcast/elevate-20/ Podcast information and more episodes: https://learninguncut.global/podcast/

Michelle speaks with Fabrizio Conrado, the Director of AI and Technology at Avado, about building an integrated learning technology infrastructure. Fabrizio discusses Avado's journey in selecting Thought Industries as their LMS provider and how they successfully integrated it with other technology elements. He also shares key considerations for selecting the right technology and partner and provides valuable tips for integrating learning technology to create a seamless user experience. Additionally, Fabrizio delves into the exciting possibilities of AI in learning and development. Host: Michelle Ockers Transcript and related resources: https://learninguncut.global/podcast/132/ Podcast information and more episodes: https://learninguncut.global/podcast/