Learning Uncut

In February this year the Learning Uncut team started recording episodes for the this podcast which went live in June. Since then, there have been 15 published episodes with some great guests covering a wide range of topics and sectors. In this episode, Karen, Michelle and Amanda look back over their first year in podcasting and discuss highlights, insights, learnings and ideas for Learning Uncut in 2019. Hosts: Karen Moloney, Michelle Ockers & Amanda Ashby Transcript and related resources: https://learninguncut.global/podcast/16/ Podcast information and more episodes: https://learninguncut.global/podcast/

Bruce Love has guided the development of a performance-focussed coaching culture in a call centre environment in the aviation industry, with an impact on operational measures and employee engagement. This has been part of a business transformation program that commenced over three years ago. Being involved up front in redefining the organisation structure and recruitment for key positions was an opportunity to create the foundations for a coaching culture. Bruce discusses what a coaching culture looks like, drawing on his background in the arts. He outlines how his Capability team developed and sustains coaching mindset, skills and behaviours across the organisation. Hosts: Karen Moloney & Michelle Ockers Transcript and related resources: https://learninguncut.global/podcast/15/ Podcast information and more episodes: https://learninguncut.global/podcast/

Communities of Practice are organised groups who engage in learning across a common interest and they can be a valuable resource to individuals for professional development or organisations as a source of knowledge and expertise. Many CoPs are created on the premise that "if we build it, they will come," but building is just the beginning. Emelia Winter talks to Learning Uncut about how she transitioned a Working Group into a Community of Practice for L&D Consultants at NSW Health. She shares her insights around what has made the community successful, the challenges in running and sustaining a CoP and the benefits it has had for both the members and the organisation. Hosts: Karen Moloney & Michelle Ockers Transcript and related resources: https://learninguncut.global/podcast/14/ Podcast information and more episodes: https://learninguncut.global/podcast/

Social Futures is a social justice organisation whose customers and staff are spread over a vast geographical area. They realised that traditional top down change management approach was a poor fit with the connected culture that they wanted to sustain in a period of rapid growth. In this episode Jem Mills discusses their adoption of an open source or co-created change management approach. He discusses the use of experiential and social learning strategies to design and implement the approach, and the use of reflection as a key part of their organisational practice. Hosts: Michelle Ockers and Karen Moloney Transcript and related resources: https://learninguncut.global/podcast/13/ Podcast information and more episodes: https://learninguncut.global/podcast/

Justine Jardine describes the 'build as you go' approach that she used to developing a learning solution and resources for software implementation in an Agile project at Coca-Cola Amatil. She found that once she embraced a mindset of iterative change and human-centred design approaches it helped her to create a more sustainable and effective learning solution than in traditional software project environment. Hosts: Michelle Ockers and Karen Moloney Transcript and related resources: https://learninguncut.global/podcast/12/ Podcast information and more episodes: https://learninguncut.global/podcast/

The NSW Department of Education introduced a distributed authorship approach with user generated content to support peer-to-peer learning for teachers. Rob Wilkins talks about how the change was rolled out, the challenges and wins and why we, as L&D, need to "let go and let learn." Hosts: Karen Moloney & Michelle Ockers Transcript and related resources: https://learninguncut.global/podcast/11/ Podcast information and more episodes: https://learninguncut.global/podcast/

Digital literacy is not a new concept having been widely researched since the mid-1990s. Yet the definitions remain contested and can extend to include socio-cultural and political dimensions. Current perspectives are willing to accept that digital literacies exist as a plural phenomenon inclusive of information literacy, computer literacy, network literacy, and media literacy. However, it must also address the basic skills required to address new ways of learning and working in an increasingly complex digital environment. The evolving digital capabilities contained in the framework are not about the technology; they go beyond skills sets to be mapped against competency frameworks. They exist at the intersection of people and technology, work and learning. They evolve as an organisation or institution transforms its foundational elements of being in business – how people interact within the organisation, how learning is embedded, how work is organised, and how information is shared. Digital capabilities are both personal and collective; they belong to you and your learning context. The digital capabilities framework is based on outcomes from doctoral research and developed through engagement with professional educators in organisational learning. It provides guided pathways through scenarios that aim to support people being able to learn and perform effectively in the fast-moving, complex digital world that is shaping new realities of learning. Hosts: Karen Moloney and Michelle Ockers Transcript and related resources: https://learninguncut.global/podcast/10/ Podcast information and more episodes: https://learninguncut.global/podcast/

Danny Ginsberg and Hayley Steer discuss the award-winning CREATE program at Specsavers, which has generated an additional $2 million in sales. They explore the process of analyzing employee behaviors to enhance customer experience and highlight the three phases of the program: ignite, activate, and sustain. The impact of implementing a training and development program on business results is also discussed.

Project 100 was the response of Victoria Polytechnic to a State government policy change that eliminated public funding directly to training providers and increased competition in the sector. Gail Bray led this 3-year strategic initiative which radically transformed 100 qualifications following a modern blended learning delivery model enabled by digital technology and focused on skill development, job outcomes, and career progression. Hosts: Michelle Ockers and Karen Moloney Transcript and related resources: https://learninguncut.global/podcast/8/ Podcast information and more episodes: https://learninguncut.global/podcast/

Emma Weber and Marie Daniels discuss the use of a coaching chatbot to support learning transfer following a formal course. Hosts: Michelle Ockers & Karen Moloney Transcript and related resources: https://learninguncut.global/podcast/7/ Podcast information and more episodes: https://learninguncut.global/podcast/