Future Fuzz - The Digital Marketing Podcast

Justin Campbell
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Jul 5, 2024 • 28min

Ep. 79 - Denise Murtha Bachmann - The original sales pro & top LinkedIn Voice. Integrating AI into your lead nurturing - Success with AI

Summary Denise Murtha Bachmann, a sales expert, discusses the intersection of sales, AI, and humanity in the digital age. She emphasizes the importance of authentic human connections in sales and the effective use of AI technology. The conversation also delves into the challenges of leveraging AI in sales processes and the need for a more human-centric approach in marketing and sales. About Denise  Denise Murtha Bachmann is a powerhouse in the world of sales, boasting an impressive track record of over 30 years in consultative selling. Throughout her illustrious career, Denise has successfully negotiated and closed deals exceeding a remarkable $74 million, collaborating with some of the most prestigious Fortune 500 organizations.  The latter half of her sales career, over a decade, was spent immersed in the realm of Artificial Intelligence and Machine Learning (AI/ML), which sparked an enthusiasm for these new technologies.  However, as exciting as the AI/ML technologies were, so many organizations were struggling with leveraging AI effectively. Takeaways The importance of authentic human connections in sales and the effective use of AI technology Challenges of leveraging AI in sales processes and the need for a more human-centric approach in marketing and sales The significance of customer insights and forecasting in sales, and the role of data in making informed decisions The impact of the digital age on sales and the need for a balance between technology and human connection ⁠⁠Follow Denise on LinkedIn here⁠⁠ ⁠Follow Justin on LinkedIn here⁠
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Jul 2, 2024 • 29min

Ep. 78 - Ben Cicchetti - The future of Business Data Sharing & LGBTQ+ Leadership - Infosum

Summary Ben Cicchetti from InfoSum discusses the importance of data privacy, the power of first-party data, and the evolution of content marketing in the B2B space. He also shares insights on LGBTQ+ leadership and the impact of inclusivity in business. Takeaways Data privacy is a critical concern for businesses, and protecting consumer data is essential for maintaining trust and avoiding negative publicity. First-party data is a powerful asset for businesses, and collaboration with other companies can enhance its value and lead to better customer experiences. Content marketing in the B2B space is crucial for educating and engaging potential customers, and authenticity is key to its success. Inclusivity and authenticity in LGBTQ+ leadership can positively impact businesses and create a more supportive and diverse work environment. Ben’s Bio  Ben Cicchetti is Vice President, Corporate Marketing at InfoSum. Joining in early 2018, Ben leads InfoSum’s global marketing strategy and oversees the corporate marketing function including comms, PR, branding, content, and demand generation. With a strong background in the technology sector, Ben brings over a decade of invaluable experience to his role. Before joining InfoSum, Ben was Marketing Director at EV, a leading fintech business providing specialized financial forecasting software. In this capacity, Ben successfully developed and executed marketing strategies that contributed to EV's growth and market positioning. At InfoSum, Ben is responsible for taking InfoSum’s innovative data collaboration and data clean room technology and effectively building brand awareness to drive both demand and customer loyalty. Ben is also a passionate member of the LGBTQ+ community and chairs InfoSum’s LGBTQ+ Network, further fostering an inclusive and supportive work environment. Keywords data privacy, first-party data, content marketing, LGBTQ+ leadership, inclusivity in business Follow Justin on LinkedIn here Follow Ben on LinkedIn here
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Jun 13, 2024 • 32min

Ep.77 - Darren Fell - Building a business through community & The Future of Entrepreneurship in the UK - Crunch

Summary In this episode of the Future Fuzz with Digital Marketing Podcast, host Justin Campbell interviews Darren Fell, the founder and CEO of Crunch, a software and service company for accounting and finance. They discuss the community-based approach that Crunch has taken to grow its brand and customer base, as well as the challenges faced by freelancers and contractors in the UK. They also touch on the impact of politics on small and medium-sized businesses and the future of entrepreneurship. Takeaways Crunch is a software and service company that provides accounting and finance solutions for freelancers, contractors, and small businesses. Crunch has taken a community-based approach to grow its brand and customer base, offering valuable content and support to its target audience. The UK government's policies and regulations, such as IR35, have had a negative impact on freelancers and contractors, leading to a decline in the sector. Crunch has expanded its services to cater to larger businesses, particularly in the e-commerce sector, to mitigate the effects of the decline in the freelancer and contractor market. The future of small and medium-sized businesses and entrepreneurship in the UK is uncertain, with politics and government policies playing a significant role in shaping the business landscape. Keywords Darren Fell, Crunch, accounting, finance, community, freelancers, contractors, small businesses, entrepreneurship, politics
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Jun 6, 2024 • 30min

Ep.76 - Paul Wilkinson - Scaling agency operations & how to be truly sustainable in business - Accelerate

Summary In this conversation, Paul Wilkinson, Director of Operations at Accelerate Agency, discusses his focus on sustainability and the challenges of implementing it in both personal and business life. He also shares insights into his leadership journey at Accelerate, including the importance of people and processes in scaling the business. Additionally, Paul talks about his side project, MostEcoFriendly.com, which aims to educate consumers on making eco-friendly purchasing decisions for household appliances. Takeaways Implementing sustainability in personal life is easier than in business life, but both are important. Building a strong team and optimizing processes are crucial for scaling a business. Differentiating a business in a competitive market requires specialization, quality, and niche targeting. Educating consumers and providing objective information can help them make eco-friendly purchasing decisions. Balancing perfectionism with positive action is key in the sustainability movement. Follow Paul on LinkedIn here Follow Justin on LinkedIn here 
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May 24, 2024 • 27min

Ep.75 - Mitch Duckler - Meet the Man Who Uncovered the inner thoughts of 40 Fortune 500 CMOs - FullSurge

Summary: In this episode Mitch Duckler, managing partner at FullSurge, discusses his latest book 'The Future Ready Brand' and the key themes covered in the book, including the impact of digital transformation on brands, the importance of artificial intelligence, the characteristics of Gen Z consumers, and the focus on health and wellness. He also shares insights from his interviews with 43 CMOs from Fortune 500 companies. The book provides valuable insights for marketers and brand strategists looking to navigate the rapidly changing landscape of the digital age. Takeaways: Digital transformation continues to impact brands, influencing their design, development, and activation. Artificial intelligence is a game changer in the market, with 70% of CMOs using AI in some way. Gen Z consumers have unique characteristics, with a focus on individualism, personalization, and purpose-driven values. Health and wellness have become increasingly important, with brands needing to consider holistic well-being and authenticity in their positioning and activation. The book 'The Future Ready Brand' provides valuable insights for marketers and brand strategists navigating the digital age. Understanding and Engaging Gen Z Consumers The Impact of Digital Transformation on Brands "Artificial intelligence really pulled away from the other two topics, right? And to the point where I even hesitate to talk about AI as an emerging technology, it's kind of here already." "Gen Z is considered to be the first entirely digital generation, right? They know nothing else." "Health and wellness and well-being is not just relegated to those that are in the quote unquote health and wellness space, right? It's really impacting every brand at least tangentially." Follow Mitch's LinkedIn profile here Follow Justin's LinkedIn profile here
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May 15, 2024 • 25min

Ep.74 - Guy Rubin - Sales slippage. How sales teams get it wrong. Insights from a SaaS pro - Ebsta

Summary In this episode, Guy Rubin, CEO of Ebsta, discusses the concept of revenue intelligence and the importance of clean and consistent data in driving revenue. He shares insights from the 2023 benchmark report, highlighting the challenges faced by sales teams and the impact of slippage in the sales pipeline. Rubin also emphasizes the need for effective lead qualification and engagement with the buying committee. Additionally, he discusses the benefits of building a successful partner program and the lessons learned from mistakes and achievements. Takeaways Revenue intelligence is about understanding the signals that influence revenue and relies on clean and consistent data. Slippage in the sales pipeline can significantly impact win rates, and top performers are more effective at qualifying leads and engaging the buying committee. Building a successful partner program requires integrating your product or service into the partner's core offering and providing ongoing support. Learning from mistakes and achievements is crucial for growth and success in business. Follow Guy's LinkedIn Profile here Follow Justin's LinkedIn Profile here
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May 2, 2024 • 34min

EP.73 - Tom Byrne - The AI driven digital agency & the power of Dyslexia in Business – RocketMill

Summary Tom Byrne, CEO of RocketMill, discusses the unique employee-owned structure of the agency and its acquisition by PMG. He explains how being employee-owned created a strong culture and sense of belonging within the agency. Tom also highlights the importance of AI in the agency ecosystem and how RocketMill is using AI to enhance their operations and provide value to clients. Additionally, he shares his personal experience with dyslexia and how it has shaped his perspective and approach to business. About Tom Tom Byrne is CEO of RocketMill, an integrated full-service, digital-first agency. With a career in data-driven performance marketing spanning over 16 years, Tom leads the business of +200 people offering expertise across data and analytics, media, digital experience and creative services. He is responsible for developing and maintaining the company's unique culture and identifying new areas of growth and acquisition. Takeaways - Employee-owned businesses can create a strong culture and sense of belonging within the organization. - AI is becoming increasingly important in the agency ecosystem and can provide value to clients through automation and data analysis. - Dyslexia can bring unique perspectives and skills to business, such as pattern recognition and tenacity. - Language should not be commoditized, and genuine human communication is essential in building relationships and trust. ⁠Follow Tom here⁠ ⁠Follow Justin here⁠
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Apr 18, 2024 • 25min

EP.72 - Joe Allen - Waste collection. A stagnant B2B sector being disrupted by a innovative company - First Mile

Summary Entrepreneur Joe Allan's business was acquired by First Mile, a waste collection company in the UK, shares his journey and insights into the waste management industry. He discusses the challenges businesses face in waste collection, the importance of recycling, and the need for transparency in the industry. Joe also talks about the marketing and sales strategies that have contributed to the company's growth. He highlights the opportunities in working with large corporates and national retailers, as well as the future plans for expansion. Takeaways Businesses in the UK have to pay for waste collection and can choose between private waste collection companies or the council. First Mile focuses on providing better service and recycling options for businesses, especially in city centers where traditional waste companies often prioritize convenience over sustainability. Organic growth and word-of-mouth referrals have been the biggest drivers of First Mile's success. The company aims to expand nationally and become a leader in the waste management industry, focusing on transparency, data-driven solutions, and customer value. Follow Justin here: https://www.linkedin.com/in/justinsalessource/
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Apr 3, 2024 • 27min

EP.71 - Ben Gutkovich - What are Vector embeddings? The story of Superlinked

Ben Gutkovich from Superlinked discusses the value of vector embeddings and how they can be used to personalize and improve user experiences. He explains that while large tech companies have been using vector embeddings for years, smaller organizations have been slower to adopt the technology due to cost and technical complexity. Superlinked aims to make vector embeddings more accessible by providing tools and infrastructure for developers and data scientists. Ben emphasizes the importance of research and community building in gaining trust and educating potential customers. He also discusses the role of influencers and the involvement of different stakeholders in the decision-making process. Takeaways - Vector embeddings can improve user experiences by providing personalized and relevant recommendations. - Smaller organizations have been slower to adopt vector embeddings due to cost and technical complexity. - Superlinked aims to make vector embeddings more accessible by providing tools and infrastructure for developers and data scientists. - Research, community building, and engaging influencers are important strategies for gaining trust and educating potential customers. For more information visit www.superlinked.com and also read more about Superlinked recent round of funding! Follow Justin here: https://www.linkedin.com/in/justinsalessource/ Future Fuzz - The Digital Marketing Podcast#podcast #futurefuzz #digitalmarketing #B2B
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Mar 26, 2024 • 25min

EP.70 - Jo Spindler - Carbon removal. Marketing complex solutions & storytelling - UNDO

In this conversation, Justin Campbell interviews Jo Spindler from UNDO, a company focused on carbon removal through enhanced rock weathering. They discuss the uniqueness of UNDO's approach and the benefits of enhanced rock weathering in permanently removing carbon dioxide from the atmosphere. They also explore the different stakeholders and customers of UNDO, including individuals, businesses, farmers, scientists, and quarries. Jo emphasizes the importance of storytelling in marketing and creating a community of climate pioneers. They conclude by discussing future plans and funding for UNDO. Takeaways UNDO specializes in carbon removal through enhanced rock weathering, a nature-based process that permanently locks away CO2 from the atmosphere. Enhanced rock weathering has the potential to remove four billion tonnes of CO2 from the atmosphere every year if scaled correctly. UNDO's customers include individuals, businesses, farmers, scientists, and quarries, each with their own unique motivations and benefits from carbon removal. Storytelling is a key component of Undo's marketing strategy, focusing on the impact and co-benefits of their carbon removal process. UNDO is a for-profit organization aiming to scale globally and work with early adopters to achieve global carbon removal targets. Visit www.un-do.com for more information on this amazing company! Follow Justin here: https://www.linkedin.com/in/justinsalessource/ Future Fuzz - The Digital Marketing Podcast#podcast #futurefuzz #digitalmarketing #B2B

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