Ninja Selling Podcast

In this episode, Eric Thompson interviews John Zickert about how he has grown his real estate team while staying true to Ninja Selling principles. John shares how his team increased production from $55.6M and 120 transactions in 2024 to $66.6M and 151 transactions in 2025, not by chasing new tactics, but by becoming more consistent with the Ninja Nine, improving team alignment, and deepening their commitment to value-driven relationships. John explains the structure of his team, the role clarity within it, and the "definitive purpose" that guides everything they do: to create value for others. He walks through their flow systems, including newsletters, postcards, local business highlights, client appreciation events, personal notes, and a thoughtful weekly team meeting rhythm. He also discusses how coaching, business planning, mindset habits, and consistency have helped him become more purposeful as a leader. The episode is ultimately about building a team the Ninja way: with strong mindset, simple but consistent actions, community focus, and a commitment to people over shiny objects. Key Takeaways A strong team starts with a clear purpose. John's team filters decisions through one simple idea: Does this create value? That clarity helps them stay aligned and avoid distractions.Growth often comes from consistency, not reinvention.Their 20% year-over-year growth did not come from a major new initiative. It came from doing the fundamentals more consistently over time. Flow works best when it is both personal and valuable. Their newsletters, postcards, local-love features, Z Crew events, and handwritten notes are all designed to genuinely serve clients and community, not just market to them. Great team meetings are intentional. John's weekly team meeting includes gratitude, word-of-the-year reflection, pipeline review, marketing updates, Ninja teaching, idea sharing, and a positive close. It is designed to build both culture and clarity. Mindset is still the foundation. John credits much of his success to a disciplined morning routine built around gratitudes, affirmations, life-list review, reading, exercise, and meditation. For him, mindset is non-negotiable. Memorable Quotes "If we focus on creating value, we'll have all the business we need." "Anything we do in our business meetings—if it's not going to create value, we're not doing it." "We'd rather do the Ninja Nine 85% of the time than try to do it 100% of the time and only hit 50%." "We're very careful not to look for the new shiny object." "That morning mindset is so critical. It just keeps me focused."\ Links: Website: https://ninjaselling.com/ninja-podcast/ Email: TSW@NinjaSelling.com Phone: 1-800-254-1650 Podcast Facebook Group: http://www.facebook.com/groups/TheNinjaSellingPodcast Facebook: http://www.facebook.com/NinjaSelling Instagram: https://www.instagram.com/ninjasellingofficial/ LinkedIn: https://www.linkedin.com/company/ninjaselling Upcoming Public Ninja Installations: https://NinjaSelling.com/events/list/?tribe_eventcategory%5B0%5D=183&tribe__ecp_custom_2%5B0%5D=Public Ninja Coaching: http://www.NinjaSelling.com/course/ninja-coaching/ John Zickert: https://jonzickert.realestateone.com/vp/AgentServlet?SITE=REO&tp_Usage=AgentPersonalWeb&context=AGENT_PAGE&cd_Agent=289214&cd_Web=jonzickert&REQUEST_HOST=jonzickert.realestateone.com

Rob Nelson and Eric Thompson break down one of the most repeated phrases in Ninja Selling: "Flow fixes everything." The discussion begins with a question from a new Ninja who wondered what Auto-Flow really is and where to start. Rob and Eric use that question to explain how flow works and why it is essential to becoming the Realtor of choice. Flow simply means frequency of interaction. In Ninja there are two types: Live Flow and Auto-Flow. Live Flow is two-way communication, such as conversations, calls, meetings, and personal interactions. Auto-Flow is one-way communication, such as emails, newsletters, postcards, social media posts, or gifts that go out automatically. Both play different but complementary roles. Live Flow deepens relationships and builds trust, while auto flow maintains visibility and demonstrates expertise when you are busy or not actively connecting. They also explain the concept of the decision window. People often think about buying or selling real estate for 9 to 21 months, but they typically choose their agent in just 1 to 3 days. The agent who has been most consistently in flow during that period becomes the natural choice. Because most people know multiple Realtors, consistent flow is what separates the professional who gets the call from the one who is forgotten. The episode closes with a simple framework for implementing Auto-Flow. Three value-add touches per month, typically two digital and one print, mixing both art (heart-focused touches) and science (market expertise). When combined with Live Flow, this system keeps you top of mind and reinforces both your relationship and your professional credibility. Key Takeaways Flow means frequency of interaction and is the mechanism that keeps you top of mind Live Flow builds relationships while Auto-Flow maintains visibility and expertise The real estate decision window is extremely short even though the buying process is long Three value-add touches per month, combining art and science, create a simple auto flow system Auto-Flow should support relationships rather than replace live interactions Authentic communication always works better than generic marketing Real Estate Reviews are a powerful tool because they convert Auto-Flow into Live Flow conversations Only 6% of agents consistently stay in flow after a transaction. Memorable Quotes "Flow fixes everything." "People on average know twelve realtors." "Live Flow builds the relationship. Auto-Flow maintains the presence." "You're either visible or invisible." Links: Website: https://ninjaselling.com/ninja-podcast/ Email: TSW@NinjaSelling.com Phone: 1-800-254-1650 Podcast Facebook Group: http://www.facebook.com/groups/TheNinjaSellingPodcast Facebook: http://www.facebook.com/NinjaSelling Instagram: https://www.instagram.com/ninjasellingofficial/ LinkedIn: https://www.linkedin.com/company/ninjaselling Upcoming Public Ninja Installations: https://NinjaSelling.com/events/list/?tribe_eventcategory%5B0%5D=183&tribe__ecp_custom_2%5B0%5D=Public Ninja Coaching: http://www.NinjaSelling.com/course/ninja-coaching/

Rob Nelson and Peter Parnegg explore the idea that fun should not be the reward for success but the fuel for it. The conversation begins with Peter sharing a 30 year life list goal he is about to achieve, a father son heli skiing trip in British Columbia. That story opens a broader discussion about how many professionals postpone joy until "someday" while building businesses that quietly consume their lives. Rob and Peter suggest that fun requires intention and planning. If it is not scheduled, work will always take its place. They contrast bucket list thinking, which often waits until later in life, with life list thinking, which prioritizes meaningful experiences now. The episode also connects fun to productivity, arguing that energy, presence, and joy improve performance rather than distract from it. Whether through small daily moments or major life list experiences, the message is clear: success should include a life you are actively enjoying, not just building. Key Takeaways Fun should be treated as fuel for success rather than something postponed until later Meaningful experiences require intention and scheduling or work will consume the time Small joyful moments can be just as powerful as big life list events Energy and consciousness are the most important professional tools and fun helps renew both Memorable Quotes "What if fun is actually the fuel for success?" "Fun requires intention." "Happiness is not the result of a sale. A sale is a result of happiness." "When there's that moment of should we do it or not, the answer is yes." Links: Website: https://ninjaselling.com/ninja-podcast/ Email: TSW@NinjaSelling.com Phone: 1-800-254-1650 Podcast Facebook Group: http://www.facebook.com/groups/TheNinjaSellingPodcast Facebook: http://www.facebook.com/NinjaSelling Instagram: https://www.instagram.com/ninjasellingofficial/ LinkedIn: https://www.linkedin.com/company/ninjaselling Upcoming Public Ninja Installations: https://NinjaSelling.com/events/list/?tribe_eventcategory%5B0%5D=183&tribe__ecp_custom_2%5B0%5D=Public Ninja Coaching: http://www.NinjaSelling.com/course/ninja-coaching/

In this episode, Eric Thompson interviews Ryan Craig of Traverse City, Michigan, along with his Ninja Coach Mark Johnson, to explore a powerful transformation: pivoting from a cold lead centric business to a relationship based Ninja business. Ryan previously ran a high pressure lead generation operation with a large team and roughly 35,000 dollars per month in overhead, including about 10,000 dollars per month spent on cold internet leads. The model produced transactions, but it also created constant stress, fragmented attention, and a life where Ryan was physically present with his family but mentally tied to the phone. After discovering Ninja Selling while listening to the book with his wife, Ryan realized there was a different way to build a real estate career, one centered on relationships rather than relentless lead conversion. In 2025 he fully committed to the Ninja approach with coaching support from Mark Johnson. The result was dramatic: Ryan produced 722,000 dollars in gross commission income from 47 transactions and 34 million in volume, while simultaneously reducing his monthly overhead by about 25,000 dollars. Ryan credits the transformation to mindset, structure, and consistent implementation of the Ninja Nine habits. Instead of chasing cold leads, he began focusing on handwritten notes, proactive relationship calls, gratitude, and intentional conversations with people who already knew and trusted him. Mark helped him slow down, eliminate unnecessary commitments, and prioritize meaningful interactions over constant activity. The shift not only improved his income but restored balance in his life, allowing him to be present with his wife and five children. Ryan's story illustrates how focusing on relationships, consistency, and purpose can produce both better business results and a better life. Key Takeaways Cold lead generation can create a false sense of productivity while increasing stress and reducing meaningful relationships High overhead business models often hide the true cost of lead driven systems Pivoting to a sphere based business dramatically increases income per hour and reduces overhead Relationship calls feel very different from cold lead calls because the trust already exists Handwritten notes and proactive conversations create compounding opportunities Consistent Ninja Nine habits create momentum and confidence Coaching provides clarity, accountability, and perspective during major business transitions Slowing down can actually accelerate growth by focusing energy on the right activities Addition through subtraction is often the fastest way to improve both life and business Fragmentation and constant responsiveness create anxiety, while proactive systems restore control Real estate success does not require working constantly, it requires working intentionally Relationships that already exist are often the most overlooked source of business Memorable Quotes "I bought the book for my wife and it turned out to be mine." "The cold lead style of business is an illusion." "You can only go so far before you run out of gas." "I felt like a robot being told where to go and what to do." "My kids would try to tell me about their day and I'd hold up one finger and say one more minute." "I realized 87 percent of my business had always come from people I knew." "My phone used to ring nonstop. Now it hardly rings at all." "I used to feel fragmented. Now everything feels intentional." "Addition through subtraction changed everything." "The more things I cut out, the more the right things showed up." "Doing the work consistently is what made the difference." Links: Website: https://ninjaselling.com/ninja-podcast/ Email: TSW@NinjaSelling.com Phone: 1-800-254-1650 Podcast Facebook Group: http://www.facebook.com/groups/TheNinjaSellingPodcast Facebook: http://www.facebook.com/NinjaSelling Instagram: https://www.instagram.com/ninjasellingofficial/ LinkedIn: https://www.linkedin.com/company/ninjaselling Upcoming Public Ninja Installations: https://NinjaSelling.com/events/list/?tribe_eventcategory%5B0%5D=183&tribe__ecp_custom_2%5B0%5D=Public Ninja Coaching: http://www.NinjaSelling.com/course/ninja-coaching/ Ryan Craig: https://www.christiesrealestate.com/us/real-estate-agents/ryan-craig/32877/

In this bonus episode, we're sharing a recording from our live Ninja Sales Meeting, held the first Monday of every month, after many of you asked to hear these sessions on the podcast. Peter Parnegg delivers an energizing and practical message focused on one core idea: if you want to quickly build your business, master the subtle skills that create real connection. Drawing on insights from Sarah Blakely and the Ninja principles, Peter explores how entrepreneurship exposes our fears and how many of us avoid live conversations because of discomfort, guilt, or fear of "feeling salesy." In reality, marketing creates awareness, but relationships create business. And relationships are built through consistent flow. This episode is a reminder that nothing happens until something moves and that authentic, emotionally intelligent outreach will always outperform sales pressure. If you're ready to overcome hesitation, reconnect with your people, and create opportunities, this conversation will give you practical tools you can implement immediately. And if you'd like to join us live for future Ninja Sales Meetings, tune in on the first Monday of each month at 9:00 a.m. Mountain Time on the Ninja Selling YouTube channel. Links: Website: https://ninjaselling.com/ninja-podcast/ Email: TSW@NinjaSelling.com Phone: 1-800-254-1650 Podcast Facebook Group: http://www.facebook.com/groups/TheNinjaSellingPodcast Facebook: http://www.facebook.com/NinjaSelling Instagram: https://www.instagram.com/ninjasellingofficial/ LinkedIn: https://www.linkedin.com/company/ninjaselling Upcoming Public Ninja Installations: https://NinjaSelling.com/events/list/?tribe_eventcategory%5B0%5D=183&tribe__ecp_custom_2%5B0%5D=Public Ninja Coaching: http://www.NinjaSelling.com/course/ninja-coaching/

Don Tennessen, a real estate pro and longtime Ninja Selling instructor, shares relationship-focused selling and coaching insights. He talks about shifting from pushing sales to attracting clients. He highlights creating value through questions, building trust, reducing surprises, and prioritizing how people feel during complex life transitions.

Michael Parsiola, co-owner of Rev Realtors who focuses on buyers and client touch systems. Ryan Wentworth, co-owner who handles listings and rebuilt their marketing and flow. They discuss moving from accidental to intentional operations. They outline consistent touchpoints, creative live-flow events, clear division of roles, and systemized autoflows that drove a major turnaround.

Larry Kendall, veteran real estate coach known for creating practical coaching habits, and Eric Thompson, Ninja Selling coach who runs scorecard coaching, explain the weekly scorecard as the truth teller for consistency. They discuss how tracking activities, gamifying progress, joining groups, and using encouragement partners create predictable results. Practical tips cover targets, restarting after lapses, and modern scorecard tools.

Derek Walden, Wichita real estate agent who doubled his business while raising a large family, talks about shifting from lead-chasing to relationship-based selling. He explains prioritizing deep, intentional conversations over small talk. Derek also covers persistence, tracking numbers, coaching support, and building momentum that aligns business with family and values.

In this Best Year Yet episode, Eric Thompson interviews Belle Caplis, a Brooklyn based Compass agent on the Bateman Fields team. Belle shares how she grew from 9 million in sales volume to 23.6 million in 2025, increasing from 11 to 25 sales transactions, while also expanding rentals and referral business. Belle's story is especially compelling because her real estate career began in March of 2020, just days before New York City shut down. With the city locked down and her new career uncertain, she found structure and community through a Compass recovery meeting that led her to Ninja Selling and a powerful accountability practice called the 10 at 10. Three times a week, Belle joined a Zoom session, started with gratitude, then turned cameras off and called 10 people using FORD questions before regrouping to report back. That early rhythm gave her confidence, listening skills, and the ability to build trust fast, which later made her highly effective even with Zillow leads, where she routinely stayed on calls 30 to 40 minutes to deepen connection. Belle explains that her 2025 growth came from two main shifts. First, she became much better at follow up after open houses, using specific, personalized follow up tied to what the person said and continuing to deliver value through listings, pricing strategy, and education rather than generic check ins. Second, she leaned fully into education and service across her sphere by giving real estate advice freely, offering to find answers when she did not know them, and becoming the person people consult for clarity. Belle's approach is rooted in what she calls rigorous honesty, transparency, and risk analysis. She promises clients she cannot control outcomes, but she can control how honest and clear she is, and she builds deep trust by pointing out both pros and potential risks so clients can make confident decisions. She closes by encouraging listeners to be imperfect, take small steps, be honest about what they are not doing, and start again tomorrow. Key Takeaways Accountability creates momentum and Belle's early 10 at 10 practice built confidence, consistency, and relationship skills fast FORD questions are a business builder because they shift the focus to people, create trust, and help you listen for what matters Attraction over promotion works because you do not need to announce you are an agent, you just lead with curiosity and care Trust building beats pretending and the phrase "I'm not one hundred percent on that, so I'll get back to you very soon" protects credibility and creates natural follow up Longer first conversations create faster trust and Belle's ability to stay connected for 30 to 40 minutes helped her convert leads at a higher level Open house follow up is a growth lever when it is specific, personal, and value based rather than generic check ins Education is a referral engine when you freely explain pricing strategy, negotiation, and why listings sell or do not sell Service creates opportunity because you never know where the next referral will come from, so treat everyone like they matter Define your A list as the people you are rooting for and call them to reset your mindset and get out of your own head Humor and personality can be part of flow and Belle uses memes, "real estate gossip," and stories to stay top of mind while reinforcing expertise Rigorous honesty builds lifetime clients and Belle's promise is transparency, not outcomes she cannot control Risk analysis is a differentiator because clients feel protected, informed, and confident in their decisions Progress matters more than perfection and small daily improvements compound into big years Memorable Quotes "I onboarded at Compass on a Wednesday in March of 2020 and on Friday the entire city shut down." "I don't know how to do real estate, but I know how to go to a meeting." "This is attraction, not promotion." "I'm not one hundred percent on that and I don't want to answer until I am, so I'm going to get back to you very soon." "My goal was to gain trust before I got off that phone call." "I'm not a gatekeeper." "My A's are the people that I am rooting for." "The fastest way for me to reset to factory settings is to focus on other people." "I'm going to tell you no way more than I'm going to tell you yes." "I give you permission to not do it well today. Just do it." "Make one or two baby steps of progress today, then start over tomorrow." Links: Website: https://ninjaselling.com/ninja-podcast/ Email: TSW@NinjaSelling.com Phone: 1-800-254-1650 Podcast Facebook Group: http://www.facebook.com/groups/TheNinjaSellingPodcast Facebook: http://www.facebook.com/NinjaSelling Instagram: https://www.instagram.com/ninjasellingofficial/ LinkedIn: https://www.linkedin.com/company/ninjaselling Upcoming Public Ninja Installations: https://NinjaSelling.com/events/list/?tribe_eventcategory%5B0%5D=183&tribe__ecp_custom_2%5B0%5D=Public Ninja Coaching: http://www.NinjaSelling.com/course/ninja-coaching/ Belle Caplis: https://www.compass.com/agents/belle-caplis/ Belle's Instagram: https://www.instagram.com/belleclosing