Thanks For Visiting

Learn how to give constructive criticism to your turnover team without being harsh. The hosts discuss the importance of treating your hosting business like a business, building anticipation and effective branding, and the significance of communication and teamwork. They also emphasize the need to balance criticism with compliments and praise, and to acknowledge and share positive guest reviews to uplift the team.

Never stop experimenting — that’s the theme of this conversation with the people behind POP Rentals.Sarah Nie is a professional vacation rental manager and director of guest experiences at POP Rentals, a company she founded in 2011 and will soon be operating with Karen Gleason of POP Realty Group. Their team helps anyone buy, sell, or rent in western North Carolina. With Sarah’s expertise in technology and helping others take full advantage of it and Karen’s over 20 years of real estate experience, they’ve managed to take their individual strengths and combine them into a business that is greater than the sum of its parts. They both have a few topics they brought to discuss how they’re managing their rental business, and how they continue to experiment with doing things differently to remain competitive and bring in more revenue.Resources:poprentals.com@poprentalsashevillefacebook.com/poprentals#STRShareSunday: @littlerivertinyhouseAre you ready to master your hosting business without sacrificing guest experience? Click HERE for our free workshop! Thanks for Visiting is a production of Crate Media.Mentioned in this episode:Hosting Business Mastery Method | Join us for our live, free, host masterclass and learn how to OWN your digital real estate!HBMM | Sign up today at hostmasterclass.com.Hosting Handbook | Get everything you need to fast track your way to Superhost at thanksforvisiting.com/handbook

The turnover process is the foundation of a thriving rental business. If you’re not ready for that next guest, they are going to let you know.One role we haven’t discussed before is that of the inspector. Whether you’re doing your research before you start renting, you’re just starting, you’re feeling hosting fatigue, or you’re a seasoned renter with hundreds of units, this information will be relevant to you. Utilizing the role of inspector effectively can be an absolute game-changer for your business. Let’s talk about how you can implement this in your business, shall we?Resources:thanksforvisiting.me/hostinghandbook#STRShareSunday: @alittlesouthernstayAre you ready to master your hosting business without sacrificing guest experience? Click HERE for our free workshop! Thanks for Visiting is a production of Crate Media.Mentioned in this episode:Hosting Handbook | Get everything you need to fast track your way to Superhost at thanksforvisiting.com/handbookHosting Business Mastery Method | Join us for our live, free, host masterclass and learn how to OWN your digital real estate!HBMM | Sign up today at hostmasterclass.com.

We are in the process of launching our Stage to Rent Academy course for anyone who wants to create a living furnishing and designing short-term rentals. So, we wanted to go over some of the questions we have received during our webinars! Regardless of whether you’re a designer, stager, owner, or host, these questions and our answers will add value to your business and get your wheels turning.Resources:#STRShareSunday: @appalachianaframeAre you ready to master your hosting business without sacrificing guest experience? Click HERE for our free workshop! Thanks for Visiting is a production of Crate Media.Mentioned in this episode:Hosting Handbook | Get everything you need to fast track your way to Superhost at thanksforvisiting.com/handbookHosting Business Mastery Method | Join us for our live, free, host masterclass and learn how to OWN your digital real estate!HBMM | Sign up today at hostmasterclass.com.

Ready for a healthy dose of practical pricing education?Meg Park has been working in the vacation rental industry since 2007. She answered an online employment ad for a vacation rental company in Hilton Head Island and got a job working in the key office, and since then, vacation rentals have become her passion. She has an undergraduate degree in marketing, so she quickly moved onto marketing coordinator, then marketing manager, and then marketing and sales. We discuss all the ins and outs of pricing your property and how to balance it for shorter and longer stays, how far out to manage pricing, and more.Resources:Click here to for your free 30 Day trial and $30 credit of Beyond Pricing!megparkmarketing.com#STRShareSunday: @theinnbetweentxAre you ready to master your hosting business without sacrificing guest experience? Click HERE for our free workshop! Thanks for Visiting is a production of Crate Media.Mentioned in this episode:Hosting Business Mastery Method | Join us for our live, free, host masterclass and learn how to OWN your digital real estate!HBMM | Sign up today at hostmasterclass.com.Hosting Handbook | Get everything you need to fast track your way to Superhost at thanksforvisiting.com/handbook

Is your short term rental fit for stardom?Levi Kelly is a YouTuber with over 150k subscribers—which he gained in just one year—with some videos reaching millions of views! He specializes with touring unique Airbnbs from all over the world, such as tiny homes, container homes, tree houses, and more. He also has a show with the Design Network called Tiny BNB. He’s visited over 70 unique Airbnbs and he believes that having an all-around superb Airbnb is necessary starting now.Resources:youtube.com/levikelly@levimkellyAIRBNB MANSION HOUSE TOUR! (Got Scammed)Shipping Container Cabins in Hocking Hillsheavenlyhosts.comstayamo.com74 | How to Market & Brand Your Short Term Rental Business | with Tayler Smith18 | The Box Hop: A Container Airbnb#STRShareSunday: @bellehavencottageThanks for Visiting is a production of Crate Media.Mentioned in this episode:Hosting Business Mastery Method | Join us for our live, free, host masterclass and learn how to OWN your digital real estate!HBMM | Sign up today at hostmasterclass.com.Hosting Handbook | Get everything you need to fast track your way to Superhost at thanksforvisiting.com/handbook

You may have entered this business with short-term rentals in mind, but there are SO many ways to make money off of your property. Why limit yourself to just one?In our last episode with Brett and Ashley Nobles, we talked all about location rentals, and we want to revisit the topic a bit. If you are just charging your nightly rate for a location rental, you are leaving a lot of money on the table—and opening yourself up to some serious liability. Let’s walk through some of the things you need to consider when hosting photo shoots, video, or corporate meetings at your location.Resources:yourincomespace.com use code TFV30 for 30% off the program#STRShareSunday: @tinymountaincabinThanks for Visiting is a production of Crate Media.Mentioned in this episode:Hosting Handbook | Get everything you need to fast track your way to Superhost at thanksforvisiting.com/handbookHosting Business Mastery Method | Join us for our live, free, host masterclass and learn how to OWN your digital real estate!HBMM | Sign up today at hostmasterclass.com.

We want you to make money in all sorts of different ways—and that can mean more than just nightly stays!Our guests Ashley and Bretty Nobles are going to introduce you to a great way to diversify your rental business: hourly location rentals. They are a husband and wife duo who, in just five years, have hosted more than 800 bookings over their short-term rental and location rental businesses. They’ve appeared on Refinery29’s “Sweet Digs” series on YouTube and have serviced clients such as Google, Facebook, Amazon, and Netflix at their properties. So, they know a thing or two (or three) about successful location rentals! On top of that, this power couple offers online training to help educate their community on creating unique short-term rental spaces. We discuss all the ins and outs of location rentals, why you should consider them, and how to prep your space.Resources:https://yourincomespace.thinkific.com/courses/101?ref=3d3dc1Use the code TFV30 for 30% off the Your Income Space course!info@yourincomespace.comRefinery29 Sweet Digs#STRShareSunday: @thebuttonbushcottageThanks for Visiting is a production of Crate Media.Mentioned in this episode:Hosting Handbook | Get everything you need to fast track your way to Superhost at thanksforvisiting.com/handbookHosting Business Mastery Method | Join us for our live, free, host masterclass and learn how to OWN your digital real estate!HBMM | Sign up today at hostmasterclass.com.

Tracey Northcott, an Airbnb Superhost for nearly a decade and a guest experience specialist consultant, shares tips on efficiently and ethically closing down listings. She emphasizes the importance of honoring existing bookings, providing suitable alternatives, and being open and honest with guests. Other topics include outsourcing packing, involving the turnover team, creating an exit strategy, and adapting to challenges in the rental business.

Is there something you know now that you wish you had known months or years ago that would have made you much more money?Well, why not learn from the paths of others who have done this work? We may not be able to turn back time, but we can pass on that knowledge to help others speed up their journey! Enter Ashley Wilson. Ashley’s blog is At Home with Ashley, where she writes about home decor, DIY, and decorating on a budget. She has a short-term rental in Florida called Pink Palm Hideaway, and another coming up this fall in Utah called Fairview Cottage. We’re going to give her some coaching on how she can increase her earnings for her property, which should help all of you figure out what questions you need to ask and where you might need to start tweaking things.Resources:athomewithashley.com@athomewithashley@pinkpalmhideawayAshley’s Airbnb: Pink Palm Hideaway + Fairview Cottagesmartbnb.io#STRShareSunday: @lacasitacacaoThanks for Visiting is a production of Crate Media.Mentioned in this episode:Hosting Business Mastery Method | Join us for our live, free, host masterclass and learn how to OWN your digital real estate!HBMM | Sign up today at hostmasterclass.com.Hosting Handbook | Get everything you need to fast track your way to Superhost at thanksforvisiting.com/handbook