The Product Experience

Elias Lieberich, product strategy coach and founder of Product Matters with past PM roles at Google, YouTube and Google X. He contrasts European and Silicon Valley product culture. He highlights three recurring cultural gaps and explains how to introduce product thinking via small, visible wins. He shares practical steps for working with deep tech startups and getting organisations to adopt new practice.

Kate Tarling, service design consultant, author, and CEO of The Service Group, helps large organisations fix messy service delivery. She explains why services are different from products. She talks about common signs of broken systems, how to pick cross-functional service areas, and practical principles for steering work with clear outcomes and decisions.

Rich Mironov, product leader and CPO coach who wrote Money Stories, shows why product teams must speak in revenue, retention, and ROI. He explains order-of-magnitude estimates, tagging roadmaps with revenue ranges, and using money-framed narratives to handle sales pressure. He also walks through upsell and retention archetypes and how AI fits into financial storytelling.

Laura Teclemariam, a product leader who moved from engineering into gaming, animation at Netflix, and big tech, shares lively stories from her nonlinear career. She talks rapid user feedback from games. She contrasts delight-driven entertainment decisions with data-first tech. She explains Netflix Animation tooling, LinkedIn’s trust-focused product areas, and teaching AI-first product courses.

Corinna Stukan, founder and CEO of fintech marketplace Bizzy with a UX and dev background, explains how to tie product work to business goals. She covers using a metrics one-pager, choosing bets before building roadmaps, framing features as commercial impact, and tailoring presentations to stakeholder styles.

Alan Byrne, a product leader at Mozilla who previously ran product at Twitter and Intuit. He talks about treating product as a flexible philosophy rather than a religion. He stresses open-ended customer conversations, critiques prioritization scorecards, and explains balancing growth with long-term user safety. He also covers practical trade-offs: when to prototype, when to write PRDs, and how to align roadmaps to measurable goals.

Cheryl Platz, creative director and veteran game designer who has led teams at Riot, Scopely and The Pokémon Company and teaches game design at Carnegie Mellon. She explores modern game design motivations, how onboarding can drive growth, designing for companionship and communities, journey-mapping levels to spot drop-off, and turning outages into UX wins.

Blagoja Golubovski, a product leader who scaled platforms and drove revenue growth, explains why consensus slows progress and why clear decision ownership matters. He contrasts founder-led and scaled orgs. He outlines decision levels, why committees dilute accountability, and how leaders create product culture through explicit trade-offs and systems.

Anu Jagga-Narang, a product leader at AT&T who led AI-driven search and coaches PMs, breaks down premortems to anticipate failure before launch. She explains framing failure, practical kickoff steps, anonymous idea capture, and voting rules. Learn about risk types like tigers, paper tigers and elephants, assigning ownership, when to run premortems, and how AI changes risk planning.

Cristina Bustos, Product Manager at Swiss AviationSoftware, shares her journey from business analyst to leading the development of a mobile cockpit app in the aviation sector. She discusses the unique challenges of replacing traditional workflows with a digital solution during the pandemic. Cristina emphasizes the importance of engaging pilots for effective design and the necessity of aligning with customers and regulators through integrative decision-making. She reflects on the delicate balance between agility and regulatory discipline while achieving operational improvements that extend beyond simply removing paperwork.