The DocPreneur Leadership Podcast

Patient burnout isn't just a patient problem — it's a practice culture problem. And it spreads quietly through overworked, under-appreciated medical offices until one day the reviews, the cancellations, and the empty schedule tell a story nobody wanted to read. In this solo episode, Michael Tetreault makes the case that every patient is a customer, every customer has a choice, and the practices that thrive are the ones that never forget which side of that equation they're on. ConciergeMedicineToday.org · Apple Podcasts · Spotify ✅ Each episode of the DocPreneur Leadership Podcast explores the business and leadership side of medicine through candid conversations with physicians, healthcare executives, attorneys, practice management experts, and industry innovators — hosted by Michael Tetreault, Editor-in-Chief of Concierge Medicine Today. 🌐 ConciergeMedicineToday.com If you're building, growing, or rethinking a concierge or membership-based practice, this is the conversation you didn't know you needed. ConciergeMedicineToday.net · Apple Podcasts · Spotify For general informational purposes only. Not medical, legal, or financial advice. Views expressed are those of the speakers and do not represent Concierge Medicine Today, LLC. Full terms: conciergemedicinetoday.com/tcpp The DocPreneur Leadership Podcast is produced by Concierge Medicine Today (CMT) — the industry's independent trade publication since 2007. Host of the annual Concierge Medicine Forum.

Publishing research isn't just for academics — it builds credibility, advances your career, and contributes to the science your peers rely on. But most clinicians were never taught how to do it, and the process feels overwhelming from the outside. Dr. Jia Ng is a board-certified nephrologist, federally-funded researcher, and founder of PublishedMD consulting. She specializes in guiding clinicians through scientific writing — from avoiding the most common publishing mistakes to balancing research with clinical work to navigating motherhood in medicine and academia. Learn more: publishedmd.com ConciergeMedicineToday.net · Apple Podcasts · Spotify ✅ Each episode of the DocPreneur Leadership Podcast explores the business and leadership side of medicine through candid conversations with physicians, healthcare executives, attorneys, practice management experts, and industry innovators — hosted by Michael Tetreault, Editor-in-Chief of Concierge Medicine Today. 🌐 ConciergeMedicineToday.com If you're building, growing, or rethinking a concierge or membership-based practice, this is the conversation you didn't know you needed. For general informational purposes only. Not medical, legal, or financial advice. Views expressed are those of the speakers and do not represent Concierge Medicine Today, LLC. Full terms: conciergemedicinetoday.com/tcpp The DocPreneur Leadership Podcast is produced by Concierge Medicine Today (CMT) — the industry's independent trade publication since 2007. Host of the annual Concierge Medicine Forum.

Patients today shop for healthcare the same way they shop for everything else — with reviews, online research, and zero tolerance for a frustrating digital experience. The practices that understand this are growing. The ones that don't are losing patients to competitors they've never heard of. Kyle Ryan, Chief Technology Officer at Tebra, joins Michael Tetreault to unpack the evolving dynamics of patient acquisition in a consumer-driven healthcare era — what's shifting, why it matters, and what independent practices can do right now to keep up. 🌐 tebra.com 🌐 ConciergeMedicineToday.net · Apple Podcasts · Spotify 🌐 ConciergeMedicineToday.org ✅ Each episode of the DocPreneur Leadership Podcast explores the business and leadership side of medicine through candid conversations with physicians, healthcare executives, attorneys, practice management experts, and industry innovators — hosted by Michael Tetreault, Editor-in-Chief of Concierge Medicine Today. 🌐 ConciergeMedicineToday.com If you're building, growing, or rethinking a concierge or membership-based practice, this is the conversation you didn't know you needed. For general informational purposes only. Not medical, legal, or financial advice. Views expressed are those of the speakers and do not represent Concierge Medicine Today, LLC. Full terms: conciergemedicinetoday.com/tcpp The DocPreneur Leadership Podcast is produced by Concierge Medicine Today (CMT) — the industry's independent trade publication since 2007. Host of the annual Concierge Medicine Forum.

The echo chamber effect isn't unique to social media — it shows up in medical communities, physician groups, and hospital cultures where dissenting voices get dismissed and peer-to-peer bullying goes unchallenged because nobody wants to be the one to name it. 🌐ConciergeMedicineToday.org In this solo episode, Michael Tetreault addresses the tunnel vision that forms when harmonious groups stop exposing themselves to outside perspectives — and makes a direct appeal for more kindness among physicians, because we rarely know what a colleague is carrying beneath the surface. 🌐ConciergeMedicineToday.net · Apple Podcasts · Spotify ✅ Each episode of the DocPreneur Leadership Podcast explores the business and leadership side of medicine through candid conversations with physicians, healthcare executives, attorneys, practice management experts, and industry innovators — hosted by Michael Tetreault, Editor-in-Chief of Concierge Medicine Today. 🌐 ConciergeMedicineToday.com If you're building, growing, or rethinking a concierge or membership-based practice, this is the conversation you didn't know you needed. For general informational purposes only. Not medical, legal, or financial advice. Views expressed are those of the speakers and do not represent Concierge Medicine Today, LLC. Full terms: conciergemedicinetoday.com/tcpp The DocPreneur Leadership Podcast is produced by Concierge Medicine Today (CMT) — the industry's independent trade publication since 2007. Host of the annual Concierge Medicine Forum.

Word of mouth doesn't happen because you asked for it — it happens because a patient experienced something they couldn't help but tell someone about. And more often than not, it wasn't the clinical outcome that made them talk. It was a small, seemingly insignificant moment between a staff member and a patient that nobody planned for. In this solo episode, Michael Tetreault breaks down why getting the tiny details right is the most underrated growth strategy in concierge medicine — and why it takes the whole team, not just the physician, to make those moments happen consistently. 🌐ConciergeMedicineToday.net · Apple Podcasts · Spotify 🌐ConciergeMedicineToday.org ✅ Each episode of the DocPreneur Leadership Podcast explores the business and leadership side of medicine through candid conversations with physicians, healthcare executives, attorneys, practice management experts, and industry innovators — hosted by Michael Tetreault, Editor-in-Chief of Concierge Medicine Today. 🌐 ConciergeMedicineToday.com If you're building, growing, or rethinking a concierge or membership-based practice, this is the conversation you didn't know you needed. For general informational purposes only. Not medical, legal, or financial advice. Views expressed are those of the speakers and do not represent Concierge Medicine Today, LLC. Full terms: conciergemedicinetoday.com/tcpp The DocPreneur Leadership Podcast is produced by Concierge Medicine Today (CMT) — the industry's independent trade publication since 2007. Host of the annual Concierge Medicine Forum.

Physicians are among the least likely professionals to seek the kind of accountability and wellness coaching they routinely recommend to their patients — and the holiday season has a way of making that gap impossible to ignore. 🌐 ccphp.net/sens Susan Greeley, MS, RDN, SVP and National Director of Wellness Services at Castle Connolly Private Health Partners, joins Michael Tetreault to discuss how physicians navigate stress, the role of a physician coach, strategies for managing stress eating, and the four wellness pillars — sleep, exercise, nutrition, and stress management — that form the foundation of CCPHP's SENS Solution program. 🌐 ConciergeMedicineToday.net · Apple Podcasts · Spotify 🌐 ConciergeMedicineToday.org ✅ Each episode of the DocPreneur Leadership Podcast explores the business and leadership side of medicine through candid conversations with physicians, healthcare executives, attorneys, practice management experts, and industry innovators — hosted by Michael Tetreault, Editor-in-Chief of Concierge Medicine Today. 🌐 ConciergeMedicineToday.com If you're building, growing, or rethinking a concierge or membership-based practice, this is the conversation you didn't know you needed. For general informational purposes only. Not medical, legal, or financial advice. Views expressed are those of the speakers and do not represent Concierge Medicine Today, LLC. Full terms: conciergemedicinetoday.com/tcpp The DocPreneur Leadership Podcast is produced by Concierge Medicine Today (CMT) — the industry's independent trade publication since 2007. Host of the annual Concierge Medicine Forum.

Most people can immediately recall a five-star hotel experience and a frustrating doctor's office visit. The gap between those two experiences isn't accidental — and it doesn't have to exist. Peter Yesawich, PhD, co-author of Hospitable Healthcare: Just What the Patient Ordered, joins Michael Tetreault to explore what healthcare would look like if providers borrowed the service philosophy of the world's best hospitality organizations — and why concierge medicine is already closer to that vision than any other model in medicine. Get the book: amazon.com/dp/1954676514 ConciergeMedicineToday.net · Apple Podcasts · Spotify 🌐ConciergeMedicineToday.org ✅ Each episode of the DocPreneur Leadership Podcast explores the business and leadership side of medicine through candid conversations with physicians, healthcare executives, attorneys, practice management experts, and industry innovators — hosted by Michael Tetreault, Editor-in-Chief of Concierge Medicine Today. 🌐 ConciergeMedicineToday.com If you're building, growing, or rethinking a concierge or membership-based practice, this is the conversation you didn't know you needed. For general informational purposes only. Not medical, legal, or financial advice. Views expressed are those of the speakers and do not represent Concierge Medicine Today, LLC. Full terms: conciergemedicinetoday.com/tcpp The DocPreneur Leadership Podcast is produced by Concierge Medicine Today (CMT) — the industry's independent trade publication since 2007. Host of the annual Concierge Medicine Forum.

Patients are making decisions about your practice before they ever walk through the door — and the digital experience you offer is either building their confidence or sending them somewhere else. 🌐 tebra.com Andrea Kowalski, Senior Vice President of Products at Tebra, breaks down the three essential digital experiences healthcare consumers are seeking from their physicians right now, why online scheduling and two-way communication are no longer optional, and how independent practices can use technology to compete, grow, and keep patients engaged long after the appointment ends. 🌐ConciergeMedicineToday.org ✅ Each episode of the DocPreneur Leadership Podcast explores the business and leadership side of medicine through candid conversations with physicians, healthcare executives, attorneys, practice management experts, and industry innovators — hosted by Michael Tetreault, Editor-in-Chief of Concierge Medicine Today. If you're building, growing, or rethinking a concierge or membership-based practice, this is the conversation you didn't know you needed. ConciergeMedicineToday.net · Apple Podcasts · Spotify For general informational purposes only. Not medical, legal, or financial advice. Views expressed are those of the speakers and do not represent Concierge Medicine Today, LLC. Full terms: conciergemedicinetoday.com/tcpp 🌐 ConciergeMedicineToday.com The DocPreneur Leadership Podcast is produced by Concierge Medicine Today (CMT) — the industry's independent trade publication since 2007. Host of the annual Concierge Medicine Forum.

Most physicians know something is wrong with where they're working long before they do anything about it. Dr. Lara Hochman built Happy Day Health to help them do something about it faster — matching doctors with well-run, physician-owned private practices where autonomy, purpose, and patient relationships come first. In this conversation, Dr. Hochman and Michael Tetreault discuss what burnout actually looks like from the inside, why so many physicians stay in the wrong position too long, and what the right practice fit can do for a career — and a life. Learn more 🌐 larahochman.weebly.com 🌐ConciergeMedicineToday.net · Apple Podcasts · Spotify ✅ Each episode of the DocPreneur Leadership Podcast explores the business and leadership side of medicine through candid conversations with physicians, healthcare executives, attorneys, practice management experts, and industry innovators — hosted by Michael Tetreault, Editor-in-Chief of Concierge Medicine Today. 🌐 ConciergeMedicineToday.com If you're building, growing, or rethinking a concierge or membership-based practice, this is the conversation you didn't know you needed. For general informational purposes only. Not medical, legal, or financial advice. Views expressed are those of the speakers and do not represent Concierge Medicine Today, LLC. Full terms: conciergemedicinetoday.com/tcpp 🌐ConciergeMedicineToday.org The DocPreneur Leadership Podcast is produced by Concierge Medicine Today (CMT) — the industry's independent trade publication since 2007. Host of the annual Concierge Medicine Forum.

Before he became one of Manhattan's most respected concierge physicians, Dr. Paul Knoepflmacher spent three years in the Peace Corps in Costa Rica. That sense of service has defined everything about how he practices medicine — and it shows. In this physician spotlight, Michael Tetreault sits down with Dr. Knoepflmacher of Manhattan Internal Medicine for a wide-ranging conversation about what concierge medicine looks like at the highest level of care in one of the most demanding cities in the world. Special thanks to Castle Connolly Private Health Partners for making this interview possible. Learn more: ccphp.net ConciergeMedicineToday.net · Apple Podcasts · Spotify 🌐ConciergeMedicineToday.org ✅ Each episode of the DocPreneur Leadership Podcast explores the business and leadership side of medicine through candid conversations with physicians, healthcare executives, attorneys, practice management experts, and industry innovators — hosted by Michael Tetreault, Editor-in-Chief of Concierge Medicine Today. 🌐 ConciergeMedicineToday.com If you're building, growing, or rethinking a concierge or membership-based practice, this is the conversation you didn't know you needed. ConciergeMedicineToday.net · Apple Podcasts · Spotify For general informational purposes only. Not medical, legal, or financial advice. Views expressed are those of the speakers and do not represent Concierge Medicine Today, LLC. Full terms: conciergemedicinetoday.com/tcpp The DocPreneur Leadership Podcast is produced by Concierge Medicine Today (CMT) — the industry's independent trade publication since 2007. Host of the annual Concierge Medicine Forum.