Resilient Supply Chain

Send me a messageIn today's episode of the Digital Supply Chain podcast I had the pleasure of chatting with Cody Warren, the Co-Founder, SVP of Strategy of Parq, a software startup that's focused on providing value through software or services.We started off discussing in detail the importance of supplier data, and then we dove into the world of ESG (Environmental, Social, and Governance) and specifically talked about the "E" in ESG - emissions. We discussed the three segments within ESG emissions: Scope one, two, and three.Cody gave us a brief rundown of what each of these scopes entails, with a focus on Scope three emissions. Scope three emissions are essentially everything else in the emissions world, and they're a bit of a "hairy monster". But Cody and his team at Parq are working on building guardrails around this complex issue, to help companies identify, quantify, and report on their scope three emissions.We also talked about the increasing regulatory pressure for companies to report on their scope three emissions, both in Europe and the US. The SEC has stated that large public companies will have to report on their scope three emissions starting next year, and for all companies the year after.Cody shared with us their current discovery process, where they're talking with public companies to understand their plans around scope three emissions, and also educating small to medium-sized businesses on what this even means and how they can comply.It was a fascinating discussion, and I learned so much about the world of ESG emissions and the work Parq is doing to help companies tackle this big hairy problem.If you want to get in touch with Cody and the team at Parq, head over to their website at parqhq.com or email Cody directly at cody.warren@parqhq.com.Thanks for tuning in, and I can't wait for you all to hear this episode. Until next time, keep pushing the boundaries of the digital supply chain!Support the showPodcast supportersI'd like to sincerely thank this podcast's generous Subscribers:Alicia FaragKieran OgnevGary LynchAnd remember you too can become a Resilient Supply Chain+ subscriber  - it is really easy and hugely important as it will enable me to continue to create more excellent episodes like this one and give you access to bonus episodes of topical, timely supply chain resilience analysis.Podcast Sponsorship Opportunities:If you/your organisation is interested in sponsoring this podcast - I have several options available. Let's talk!FinallyIf you have any comments/suggestions or questions for the podcast - feel free to just send me a direct message on LinkedIn, or send me a text message using this link.If you liked this show, please don't forget to rate and/or review it. It makes a big difference to help new people discover it. Thanks for listening.

Send me a messageHey folks, I wanted to share with you today's episode of the Digital Supply Chain podcast, where I had the opportunity to chat with Oscar Morales, the co-founder of Sifty. Sifty is a company that's revolutionizing the logistics industry by using AI to help customs brokers increase their efficiency and save time on operations.In our conversation, Oscar and I delve into the current state of the logistics industry and where it's headed in the future. With AI making headlines, Oscar shares his thoughts on why the logistics industry should be excited instead of nervous about the advancements in technology.We also discuss the importance of data in the logistics industry and how Sifty is using AI to curate this data and provide better tools for their customers. Oscar also shares his vision for Sifty to become the operating system of the logistics industry, connecting all participants in the supply chain with a cloud of services.We also talked about the ethics of AI and how Sifty is making sure their output is accurate and unbiased. Oscar emphasized the need for a human element in the efficiency of AI and how Sifty is working with their customers to achieve this.Finally, Oscar shared some key takeaways about Sifty and what sets them apart in the industry. Their passion for technology and solving operational bottlenecks with creativity, their commitment to growing with their customers and increasing revenue, and their dedication to keeping the information they receive and provide safe and ethical.If you want to learn more about Oscar and Sifty, head over to their website at siftyml.com or connect with them on LinkedIn. And if you're interested in staying up-to-date with the latest news and resources from Sifty, sign up for their monthly newsletter.That's it for today's episode! I hope you enjoyed our conversation with Oscar and learned something new about the logistics industry and AI. Stay tuned for more episodes of the Digital Supply Chain podcast.Support the showPodcast supportersI'd like to sincerely thank this podcast's generous Subscribers:Alicia FaragKieran OgnevGary LynchAnd remember you too can become a Resilient Supply Chain+ subscriber  - it is really easy and hugely important as it will enable me to continue to create more excellent episodes like this one and give you access to bonus episodes of topical, timely supply chain resilience analysis.Podcast Sponsorship Opportunities:If you/your organisation is interested in sponsoring this podcast - I have several options available. Let's talk!FinallyIf you have any comments/suggestions or questions for the podcast - feel free to just send me a direct message on LinkedIn, or send me a text message using this link.If you liked this show, please don't forget to rate and/or review it. It makes a big difference to help new people discover it. Thanks for listening.

Send me a messageHi everyone, welcome back to the Digital Supply Chain podcast! Today, I had the privilege of speaking with Michael Israel, Head of Field Service Evangelism at Zuper. In our conversation, Michael shared with me the story of Zuper and how they are transforming the field service industry.Zuper is a field service management platform that helps organizations streamline their operations and improve the overall customer experience. Michael walked me through some of the key features of Zuper, including dispatch, scheduling, and real-time tracking. He also shared some of the company's biggest success stories, including IKEA and Amway.In addition to discussing the technical aspects of Zuper, Michael also shared the company's vision for growth and expansion. Zuper has already grown three times year over year and has plans to continue to scale, with a focus on improving the customer experience through new features and functionality.One of the most exciting things about Zuper is the wealth of data that is captured about the customer's experience. Michael shared with me how Zuper is able to provide insights into the customer's history and how that data can be used to drive improvements.Finally, Michael discussed the importance of the philosophy of completed service work and how it's being incorporated into the Zuper platform. The idea is to anticipate the customer's next need and address it proactively, without being asked.I hope you enjoyed this episode of the Digital Supply Chain podcast. If you'd like to know more about Zuper or connect with Michael, be sure to visit their website at zuper.co or connect with Michael on LinkedIn.Thanks for tuning in and see you next time!Support the showPodcast supportersI'd like to sincerely thank this podcast's generous Subscribers:Alicia FaragKieran OgnevGary LynchAnd remember you too can become a Resilient Supply Chain+ subscriber  - it is really easy and hugely important as it will enable me to continue to create more excellent episodes like this one and give you access to bonus episodes of topical, timely supply chain resilience analysis.Podcast Sponsorship Opportunities:If you/your organisation is interested in sponsoring this podcast - I have several options available. Let's talk!FinallyIf you have any comments/suggestions or questions for the podcast - feel free to just send me a direct message on LinkedIn, or send me a text message using this link.If you liked this show, please don't forget to rate and/or review it. It makes a big difference to help new people discover it. Thanks for listening.

Send me a messageHey there, Digital Supply Chain fans!I had the pleasure of sitting down with Mark Ang, the CEO of GoBolt, for this today's episode of the podcast. Mark and I discussed the exciting world of electric vehicles in logistics and what it takes to make the transition to a more sustainable future.In this episode, we dive into the key insights that Mark looks for from the GoBolt system each day and how sustainability reporting fits into the picture. We also talk about GoBolt's plans for the next 5-10 years, including their goal of becoming almost 100% electric by the 10-year mark.One of the key takeaways from this conversation is that making the transition to EVs in logistics is not as simple as just buying a new truck. It requires a lot of planning and effort to make it work, including investing in the right technology, people, and processes.If you're interested in learning more about GoBolt, Mark, or the topics we discussed on the podcast, be sure to check out gobolt.com or connect with Marc on LinkedIn.Thanks for tuning in and stay tuned for more exciting episodes of the Digital Supply Chain podcast!Support the showPodcast supportersI'd like to sincerely thank this podcast's generous Subscribers:Alicia FaragKieran OgnevGary LynchAnd remember you too can become a Resilient Supply Chain+ subscriber  - it is really easy and hugely important as it will enable me to continue to create more excellent episodes like this one and give you access to bonus episodes of topical, timely supply chain resilience analysis.Podcast Sponsorship Opportunities:If you/your organisation is interested in sponsoring this podcast - I have several options available. Let's talk!FinallyIf you have any comments/suggestions or questions for the podcast - feel free to just send me a direct message on LinkedIn, or send me a text message using this link.If you liked this show, please don't forget to rate and/or review it. It makes a big difference to help new people discover it. Thanks for listening.

Send me a messageWelcome to the latest episode of the Digital Supply Chain podcast! In this episode, I chat with Ami Daniel, the CEO and co-founder of Windward, a maritime data and analytics company.Ami and I discuss the power of data and how it can be used to improve supply chain visibility and efficiency in the shipping industry. We talk about Windward's innovative platform, which leverages AI and machine learning to provide real-time insights and predictive analytics for vessels and cargo, as well as the challenges and opportunities of working with stakeholders in the complex maritime ecosystem.We also delve into the macroeconomic and regulatory factors affecting the shipping industry, the importance of focus and quality in data collection, and how Windward's customers, including freight forwarders, oil companies, and even the US government, use their data to gain insights and make strategic decisions.If you're interested in the future of the shipping industry and how technology can transform it, you won't want to miss this episode!Support the showPodcast supportersI'd like to sincerely thank this podcast's generous Subscribers:Alicia FaragKieran OgnevGary LynchAnd remember you too can become a Resilient Supply Chain+ subscriber  - it is really easy and hugely important as it will enable me to continue to create more excellent episodes like this one and give you access to bonus episodes of topical, timely supply chain resilience analysis.Podcast Sponsorship Opportunities:If you/your organisation is interested in sponsoring this podcast - I have several options available. Let's talk!FinallyIf you have any comments/suggestions or questions for the podcast - feel free to just send me a direct message on LinkedIn, or send me a text message using this link.If you liked this show, please don't forget to rate and/or review it. It makes a big difference to help new people discover it. Thanks for listening.

Send me a messageIn this episode of the Digital Supply Chain podcast, I had the pleasure of speaking with Dan Johnston, CEO of WorkStep. We discussed the impact of employee engagement on the supply chain, and the role that technology plays in improving the lives of frontline workers.One of the key takeaways from our conversation was the importance of closing the loop with associates in terms of the actions companies take to address their concerns. Dan shared how WorkStep's platform helps companies not only identify challenges, but also take action to solve them, ultimately making the supply chain a better place to work.Another important aspect we touched on was the impact of employee engagement on the bottom line. As Dan pointed out, there is not only a financial benefit to decreasing turnover, but also a human benefit in improving the lives of thousands of frontline workers.We also discussed the trends in the supply chain space, and WorkStep's plans for future development. Dan shared that their long-term vision is to use technology to not only identify and communicate challenges, but also help companies take the most impactful actions to solve them.I hope you find this episode as informative and thought-provoking as I did. Don't forget to check out WorkStep's website at workstep.com and connect with Dan directly at dan@workstep.com.Support the showPodcast supportersI'd like to sincerely thank this podcast's generous Subscribers:Alicia FaragKieran OgnevGary LynchAnd remember you too can become a Resilient Supply Chain+ subscriber  - it is really easy and hugely important as it will enable me to continue to create more excellent episodes like this one and give you access to bonus episodes of topical, timely supply chain resilience analysis.Podcast Sponsorship Opportunities:If you/your organisation is interested in sponsoring this podcast - I have several options available. Let's talk!FinallyIf you have any comments/suggestions or questions for the podcast - feel free to just send me a direct message on LinkedIn, or send me a text message using this link.If you liked this show, please don't forget to rate and/or review it. It makes a big difference to help new people discover it. Thanks for listening.

Send me a messageIn this week's episode of the Digital Supply Chain podcast  I had a fascinating conversation with Eduardo Lopez Soriano, the Chief Marketing Officer for UPS Capital. We discussed the importance of shipping insurance for small and medium businesses, the changes in customer expectations and priorities, and the trends that are contributing to a rise in shipping issues. Eduardo shared how UPS Capital provides a shipping insurance solution for all carriers, not just UPS, which is different from carrier liability. Insurance can provide SMBs with a safety net for their packages and protect their reputation with end consumers. In addition, claims are much faster, and it’s actually cheaper than carrier liability. We also discussed the fact that customers want a guarantee of replacement for a damaged package and that 72% of SMBs have received negative reviews due to shipment issues. Eduardo stressed the importance of insurance for SMBs to compete with larger retailers and to provide a great customer experience. It was an enlightening and fascinating conversation, and I thank Eduardo for joining me on the podcast today. Support the showPodcast supportersI'd like to sincerely thank this podcast's generous Subscribers:Alicia FaragKieran OgnevGary LynchAnd remember you too can become a Resilient Supply Chain+ subscriber  - it is really easy and hugely important as it will enable me to continue to create more excellent episodes like this one and give you access to bonus episodes of topical, timely supply chain resilience analysis.Podcast Sponsorship Opportunities:If you/your organisation is interested in sponsoring this podcast - I have several options available. Let's talk!FinallyIf you have any comments/suggestions or questions for the podcast - feel free to just send me a direct message on LinkedIn, or send me a text message using this link.If you liked this show, please don't forget to rate and/or review it. It makes a big difference to help new people discover it. Thanks for listening.

Send me a messageI recently had the pleasure of interviewing Adrian Jennings, Chief Product Officer at Cognosos on the Digital Supply Chain Podcast. We discussed how location intelligence technology is now becoming common in enterprise-level logistics and how it can benefit different industries. Adrian has over 23 years of experience in the real-time location industry and gave us a great insight into how Cognosos is changing the game in the industry. He explains how their solution focuses on addressing manual, spatially distributed processes that are often invisible.We discussed how traditional tracking systems were very cumbersome and required a lot of expert installation, positioning, and calibration, and how Cognosos' lightweight infrastructure devices and cloud-delivered AI system is different. We also discussed two use cases for the solution and how it can be used to improve efficiency and reduce overstocking in both the logistics and healthcare industries.I highly encourage you to follow and support the Digital Supply Chain podcast to stay ahead of the curve in this rapidly evolving industry.Support the showPodcast supportersI'd like to sincerely thank this podcast's generous Subscribers:Alicia FaragKieran OgnevGary LynchAnd remember you too can become a Resilient Supply Chain+ subscriber  - it is really easy and hugely important as it will enable me to continue to create more excellent episodes like this one and give you access to bonus episodes of topical, timely supply chain resilience analysis.Podcast Sponsorship Opportunities:If you/your organisation is interested in sponsoring this podcast - I have several options available. Let's talk!FinallyIf you have any comments/suggestions or questions for the podcast - feel free to just send me a direct message on LinkedIn, or send me a text message using this link.If you liked this show, please don't forget to rate and/or review it. It makes a big difference to help new people discover it. Thanks for listening.

Send me a messageIn this week's episode of the Digital Supply Chain podcast, I had the privilege of talking to Tobias Grabler, the COO of Topo Solutions, discussing the growth and importance of compliance and sustainability in supply chain management. During the conversation, Tobias shared his insights on why it's crucial for businesses to take a holistic approach to sustainability and the dangers of "greenwashing." He also touched on the complexities of traceability and the role it plays in reducing carbon emissions.Tobias highlighted the significance of sustainability in today's world and how Topo is well equipped to tackle this broad topic with its comprehensive approach. He emphasized that to achieve true sustainability, businesses need to look beyond just the environmental aspect and consider the social component as well.Throughout the podcast, Tobias provided valuable insights on the current state of supply chain management and the future of sustainability. He stressed the importance of being proactive and taking action to drive positive change in the industry. The podcast was truly informative and engaging, and I highly recommend it to anyone interested in supply chain management, sustainability, and the future of business. We covered a wide range of topics, and I learned so much from the conversation.If you're looking to stay ahead of the curve in the world of supply chain management and sustainability, then this podcast episode is a must-listen. I encourage everyone to tune in, follow and support the podcast, and to connect with Tobias and Topo on LinkedIn or at hello@topo.cc. Support the showPodcast supportersI'd like to sincerely thank this podcast's generous Subscribers:Alicia FaragKieran OgnevGary LynchAnd remember you too can become a Resilient Supply Chain+ subscriber  - it is really easy and hugely important as it will enable me to continue to create more excellent episodes like this one and give you access to bonus episodes of topical, timely supply chain resilience analysis.Podcast Sponsorship Opportunities:If you/your organisation is interested in sponsoring this podcast - I have several options available. Let's talk!FinallyIf you have any comments/suggestions or questions for the podcast - feel free to just send me a direct message on LinkedIn, or send me a text message using this link.If you liked this show, please don't forget to rate and/or review it. It makes a big difference to help new people discover it. Thanks for listening.

Send me a messageIn this episode of the Digital Supply Chain podcast, I down with Harry Drajpuch, the CEO of Amware Logistics, to discuss the latest trends and innovations in the supply chain industry.Harry sheds light on the importance of automation technology in the supply chain process, highlighting how it can improve efficiency and reduce costs. He also shares his insights on how companies can make the most of data analysis to optimize their supply chain operations.One of the highlights of the episode is when Harry talks about how Amware Logistics uses automation to streamline their operations and enhance customer satisfaction. And how they use data to make the entire process transparent and efficient.In conclusion, if you're interested in learning about the latest advancements in the supply chain industry and how companies are using technology to optimize their operations, this episode is a must-listen. I highly encourage you to follow and support the Digital Supply Chain podcast to stay ahead of the curve in this rapidly evolving industry.Support the showPodcast supportersI'd like to sincerely thank this podcast's generous Subscribers:Alicia FaragKieran OgnevGary LynchAnd remember you too can become a Resilient Supply Chain+ subscriber  - it is really easy and hugely important as it will enable me to continue to create more excellent episodes like this one and give you access to bonus episodes of topical, timely supply chain resilience analysis.Podcast Sponsorship Opportunities:If you/your organisation is interested in sponsoring this podcast - I have several options available. Let's talk!FinallyIf you have any comments/suggestions or questions for the podcast - feel free to just send me a direct message on LinkedIn, or send me a text message using this link.If you liked this show, please don't forget to rate and/or review it. It makes a big difference to help new people discover it. Thanks for listening.