Fintech Insider Podcast by 11:FS

Live from NYC's New York Fintech Week with the DIT Sam's joined by some great guests to talk about the future of money: Natalie Ceeney, Chair, Innovate Finance Robin Mackenzie, Chief Marketing Officer, De La Rue Andrew Boyajian, Head of North America, Transferwise Farrah Lakhani, Director, Growth and Operations at OakNorth Analytical Intelligence We kick off the episode by taking a look at the story so far and how the UK fintechs have developed world leading challenger brands offering new customer products and services that are focused on the customer. Next up, the panel talk about how customer centricity drives innovation, how that factors in to the notion of digitalisation over digitisation and whether customer focus is something that's gathered appeal on a global scale. They also take a look at the appetite for fintech in the US and what makes breaking America so much more difficult than the European market. And whether there's an unfair advantage built in for UK fintechs. Payments are a major factor in the US financial ecosystem and the panel examines how cross border payments are having an effect on incumbent money transfer services and how faster payments could be brought to the USA. Wrapping things up the group takes a look at future predictions on how UK fintech innovation will affect the global scene, particularly post-Brexit and how important it is for Lodnon to remain a global fintech hub. All this and so much more on today's show. We want to say a huge thank you to the Department for International Trade and De la Rue who helped make this episode of Fintech Insider Live possible. New York Fintech Week was an unmissable event and we hope you enjoyed our panel from the show. Don't forget to subscribe so you never miss an episode, leave a review on iTunes and let us know your thoughts on the stories @FintechInsiders on Twitter where you can also ask the hosts questions, or email podcasts@11fs.com This week's episode was produced by Laura Watkins and edited by Alex Woodhouse.Special Guests: Andrew Boyajian, Farrah Lakhani, Natalie Ceeney, and Robin Mackenzie. Learn more about your ad choices. Visit megaphone.fm/adchoices

This week we have some great stories for you as David and Ross are joined by a couple of great guests: Ken Hart, CEO and Founder of Snowdrop Solutions Megan Caywood, Managing Director at Barclays We kick off the episode by taking a look at Revolut's newest scandal reveal. The Financial Conduct Authority has made enquiries into Revolut after being contacted by an ex-employee whistleblower who passed on their concerns regarding compliance and the CEO’s conduct as far back as 2016. Megan comments that it seems to have started from the Valentine's incident and snowballed from there and wonders if it could be because the media's loving the scandal and making the culture out to be bad. Ken adds that to be disruptive you have to take risks but if you want to be a trusted financial partner then you need to pivot and do some things differently (02:14). Next up, We spoke to Gary Turner Co-Founder and Managing Director of Xero UK & EMEA to find out more about making tax digital (08:34). The panel talk about how making tax digital and how the initiative is going to affect 1.2M VAT-registered businesses. It's the first step in a process that ultimately aims to automate returns and payments for companies and households for all the main taxes. Megan remarks that this has been going on for a while but it's only just becoming mainstream and that it's great to see the regulator making such a strong push for digital. Ken comments that there's a lot of effort made in the UK to make digital organisation work, especially compared to his experiences with the IRS in the US (10:20). We also talk to Luke from Monzo's vulnerabilty team to find out more about Monzo's involvement with the Big Issue to make magazines resellable (39:37). Other stories include: Cash probe into RBS Remedies Fund Big banks spending billions on digital - again Subscribe to wealth: The Netflix of Data Kroener says auf wiedersehen to Fidor x BPCE Pay it forwards again and again and again And finally some of the best financial pranks across the years All this and so much more on today's show. Don't forget to subscribe so you never miss an episode, leave a review on iTunes and let us know your thoughts on the stories @FintechInsiders on Twitter where you can also ask the hosts questions, or email podcasts@11fs.com This week's episode was produced by Laura Watkins, written by Dhanum Nursigadoo and edited by Alex Woodhouse.Special Guests: Gary Turner, Ken Hart, and Megan Cooper. Learn more about your ad choices. Visit megaphone.fm/adchoices

David and Simon are with some great guests from Finastra, including: Simon Paris, CEO Eli Rosner, Chief Product and Technology Officer Martin Haering, Chief Marketing Officer Nicola Hamilton, Senior Director, Brand and Communications We're bringing you an insight into how to manage diverse sets of client requirements, handling varying paces of change and overcoming the hurdles regarding legacy brands. We also talk to Finastra about their Corporate Social Responsibility (CSR) initiatives, how the company interacts with CSR and what the future has in store for Finastra. Our guests talk to us about creating a platform for financial services that let banks move faster than core banking systems let them. Finastra aims to provide an open platform for innovation in the financial services industry in an age of massive consolidation and doing it in a way that deals with internal silos and prevents them from being formed. They also talk about skill transfer, enabling those without technology skills to use platforms and how big techs are creeping into the banking area. All this and so much more on today's show. Don't forget to subscribe so you never miss an episode, leave a review and let us know your thoughts on the stories @FintechInsiders on Twitter where you can also ask the hosts questions, or email podcasts@11fs.com This week's episode was produced by Laura Watkins and edited by Alex Woodhouse.Special Guests: Eli Rosner, Martin Häring, Nicola Hamilton, and Simon Paris.Sponsored By:Finastra Learn more about your ad choices. Visit megaphone.fm/adchoices

This week we have some great stories for you as David and Leda are joined by a couple of great guests: Conny Dorestijn, Founding Partner at BankiFi Ryan Edwards-Pritchard, MD of Funding Options We kick off the episode by taking a look at Apple Card, Apple announced the launch of a credit card designed to help customers lead a healthier financial life. It offers no fees of any kind and encourages customers to pay less interest. Conny comments that it's a cool product that can deliver an excellent user experience across devices, which is where Apple will excel but Leda thinks that this isn't a gamechanger (03:06). Next up, we talk about Oaknorth and Monzo teaming up to launch a savings account, Ryan thinks that this news is a great entry partnership for the companies and Leda adds that Oaknorth are the story right now more than Monzo (17:53). We also talk to Amir Nooriala, COO of OakNorth to get some further insight into the partnership (21:00). Other stories include: Venmo’s going after users with negative balances Standard Chartered wins first Hong Kong virtual licence HSBC Signs Deal to Use BlackRock's 'Aladdin' Software Worldwide Erica’s a hit with America JPM boot out employees in the event of a no-deal Brexit Rick Astley (bank) Rolls his retirement with crypto And finally, The Wetherspoons App Is Now Being Used By Financial Dominatrixes All this and so much more on today's show. Don't forget to subscribe so you never miss an episode, leave a review on iTunes and let us know your thoughts on the stories @FintechInsiders on Twitter where you can also ask the hosts questions, or email podcasts@11fs.com This week's episode was produced by Laura Watkins, written by Dhanum Nursigadoo and Laura Watkins. Edited by Alex Woodhouse.Special Guests: Amir Nooriala, Conny Dorrestijn, and Ryan Edwards-Pritchard.Links: Introducing Apple Card, a new kind of credit card created by Apple - Apple Challenger banks Oaknorth and Monzo team up to launch savings accounts | City A.M. Venmo Pursues Customers With Negative Balances | PYMNTS.com Standard Chartered to build new virtual bank in Hong Kong in fintech drive | City A.M. HSBC Signs Deal to Use BlackRock's 'Aladdin' Software Worldwide | Investing News | US News Bank of America's Erica chatbot wins over customers JPMorgan Said to Push 300 to Leave U.K. in No-Deal Brexit - Bloomberg The Wetherspoons App Is Being Used By Financial Dominatrixes Learn more about your ad choices. Visit megaphone.fm/adchoices

Last year we introduced you to the wonderful world of Luxembourg fintech through LHoFT, nine months later we've been invited back. Laura Watkins explores how Luxembourg has solidified its place in Europe as a fintech hub and how this tiny country plans to extend its reach globally by talking to some of the key players in Luxembourg's fintech space, including: Pierre Gramegna, Luxembourg Finance Minister, Nasir Zubairi, CEO of LHoFT - (lux House of Fin Tech) Susanne Schartz, Chief Operating Officer, Seqvoia, a homegrown Luxembourg fintech Luc Falempin, CEO at tokeny.com Alberto Dalmasso, Co-Founder and CEO of Satispay Laura finds out how Luxembourg is capitalising on interest in blockchain, supporting 'older' fintechs that sowed the seeds for the fintech hub and what outsiders think about the small country with big ambitions and why some of them are relocating to the picturesque nation surrounded by major European economic players. Luxembourg has managed to attract major global players like Amazon and Alipay, has considerable global ambitions and that's just scratching the surface. It seems as though David has managed to take on Goliath in this situation and Luxembourg is well on its way to becoming a global fintech powerhouse with the ecosystem they've managed to put in place. All this and so much more on today's show. Don't forget to subscribe so you never miss an episode, leave a review on iTunes and let us know your thoughts on the stories @FintechInsiders on Twitter where you can also ask the hosts questions, or email podcasts@11fs.com This week's episode was produced by Laura Watkins and edited by Alex Woodhouse.Special Guests: Alberto Dalmasso, Luc Falempin, Nasir Zubairi, Pierre Gramegna, and Susanne Schartz. Learn more about your ad choices. Visit megaphone.fm/adchoices

This week we have some great stories for you as David and Jason are joined by two great guests: Caroline Plumb, CEO of Fluidly Simon Balmain, Operations and Community Specialist at Monzo We kick off the episode by taking a look at WorldPay selling to FIS and changing its tech stack. The group comments that it's not a modern way to approach tech stack spending, it's an oldschool way of doing things and 600M is a large amount to spend over 6 years to maintain technology (02:36). Next up, we talk about Barclaycard bringing Alipay payments to UK retailers. There are some suggestions that this could mark the beginning of the end from the panel but they also wonder who the first adopter will be and Jason, for one, welcomes our new overlords (08:52). We spoke to Tao Tao, Alipay's Business Development Director to find out more (13:15). We also talk to our 11:FS Americas MD Sam Maule to get a US insight into why 21% of Americans have no savings (:). Other stories include: 21% of Americans have no savings Grab grabs more market share in SE Asia SC’s startup bridge Female-focused crowd-funding from NatWest And finally, a German bank lets clients vote on dress code All this and so much more on today's show. Don't forget to subscribe so you never miss an episode, leave a review on iTunes and let us know your thoughts on the stories @FintechInsiders on Twitter where you can also ask the hosts questions, or email podcasts@11fs.com This week's episode was produced by Laura Watkins and edited by Alex Woodhouse.Special Guests: Caroline Plumb, Simon Balmain, and Tao Tao.Links: WorldPay payments firm in $43bn sale to US rival - BBC News Worldpay becomes first acquirer to enable Amazon Pay Barclaycard brings Alipay payments to UK retailers – FinTech Futures UK embraces contactless payments Most Americans live paycheck to paycheck Grab maps out new product lines Standard Chartered builds Fintech Bridge to matchmake with startups NatWest launches female-only crowdfunding programme German Bank Lets Clients Vote on Dress Code as Goldman Goes Easy - Bloomberg Learn more about your ad choices. Visit megaphone.fm/adchoices

Benoit Legrand is CIO of ING. Simon talks to Benoit about his unsuccessful startup experiences and what they taught him, how ING sees itself as a 20 year old fintech, why some banks are afraid of PSD2 and how to focus on the problems customers are facing. They also take a look at Yolt, developing resistence to change and the importance of having a team dedicated to delivering change, why the scale of partnerships matter and touch on Brexit. We hope you enjoyed the show! Don't forget to subscribe so you never miss an episode, and follow Fintech Insider on Twitter or Facebook. ​ If you really loved it, please leave us a review, we love reading them! ​ This episode was produced by Laura Watkins and edited by Alex WoodhouseSpecial Guest: Benoit Legrand. Learn more about your ad choices. Visit megaphone.fm/adchoices

This week we have some great stories for you as Sarah and Simon are joined by a couple of great guests: Daniel Hegarty, CEO of Habito Sharon O’Dea, founder of communications and collaboration consultancy Lithos Partners We kick off the episode by taking a look at the RBS trials for a biometric fingerprint bank card. Sarah thinks it's not a terrible idea and a potential solution to upcoming Strong Customer Authentication (SCA) demands. But Simon and Daniel disagree. Simon thinks the whole thing is a gimmick and customers deserve a better UX whereas Daniel just can't see any good use cases for fingerprint cards (01:50). Next up, we talk about Bank of England telling VISA Europe to hire PwC after the 2018 outage. Simon reckons that having more eyes looking at the problem can only be a good thing while the outages problem rumbles on, Sharon agrees and comments that VISA's outage was a human error issue but there's a need to look at why that error could occur in the first place (08:36). We also have an interview with Nick Cook to find out more about the FCA appointing its first Director of Innovation. Other stories include: UK cash on verge of collapse Instant transfers in the US via PayPal and JPMC British Bank Awards - fintechs won big against incumbents Tide to raise funds to match the remedies fund payout eBay founder’s fintech fund for global financial inclusion And finally, Japanese Banks Will Finally Stop Using a Piece of 1800s Technology All this and much much more on this week's news show. Don't forget to subscribe so you never miss an episode, leave a review on iTunes and let us know your thoughts on the stories @FintechInsiders on Twitter where you can also ask the hosts questions, or email podcasts@11fs.com This week's episode was produced by Laura Watkins and edited by Alex Woodhouse.Special Guests: Daniel Hegarty, Nick Cook, and Sharon O'Dea.Links: RBS trials biometric fingerprint bank card - BBC News Bank of England tells Visa Europe to hire PwC after 2018 outage - Finance - iTnews UK cash system ‘on the verge of collapse’, report finds | Money | The Guardian PayPal now lets US users instantly transfer funds to bank accounts in seconds | TechCrunch Smartphone challengers Starling and Monzo the big winners at the British Bank Awards | Daily Mail Online Tide to raise £60 million for business banking push Omidyar Network launches fund for fintechs making a social impact - Business Insider The Financial Conduct Authority Appoints First Director of Innovation | Crowdfund Insider Japanese Banks Will Finally Stop Using a Piece of 1800s Technology - Bloomberg Learn more about your ad choices. Visit megaphone.fm/adchoices

David Duffy is the CEO of CYBG. Simon talks to David about CYBG's recent acquisition of Virgin Money, how the challenger narrative is shifting and why integrating a challenger brand into CYBG's existing services might be easier than industry commentators believe. They also take a look at Brexit, the future of the industry, how fintech and banks can partner together and what role the big tech platforms can play. We hope you enjoyed the show! Don't forget to subscribe so you never miss an episode, and follow Fintech Insider on Twitter or Facebook. ​ If you really loved it, please leave us a review, we love reading them! ​ This episode was produced by Laura Watkins and edited by Alex WoodhouseSpecial Guest: David Duffy. Learn more about your ad choices. Visit megaphone.fm/adchoices

This week we have some great stories for you as Sarah and Simon are joined by three great guests: Mel Palmer, CMO Exo Investing Matt Valentine, Barclays UK Ventures Ali Paterson, Editor in Chief, Fintech Finance We kick off the episode by taking a look at some of the problems Revolut have been suffering from lately and the culture issues that are on-going. The general consensus is that response from Revolut has been tone-deaf at best and a great product is being lost to reputational issues, although Sarah disagrees that a product is still good if it's proven to be unlawful. The story is just the gift that keeps on giving (01:38). Next up, we talk about the Women in Fin Powerlist 2019 featuring two of our very oen 11:FS staff. It came out just in time for International Women's Day. Launched in 2015, the Women in FinTech Powerlist has increasingly attracted a global audience and an unprecedented number of nominations and applications. We take a look at if these lists shine a light on the issues or if it's just political and there are some interesting discussions around who's actually appearing on these lists (08:04). Other stories include: Bank of Ireland’s multi billion euro tech bill AI is a non-starter for 40% of startups Facebook’s cryptocoin Grab gobbles $1.4 billion investment to build super app Chime rounds out epic new fundraising round Nationwide wants in on core banking And finally, Goldman Sachs is loosening its dress code All this and much much more on this week's news show. Don't forget to subscribe so you never miss an episode, leave a review on iTunes and let us know your thoughts on the stories @FintechInsiders on Twitter where you can also ask the hosts questions, or email podcasts@11fs.com This week's episode was produced by Laura Watkins and edited by Alex Woodhouse.Special Guests: Ali Paterson, Matt Valentine, and Mel Palmer.Links: Let me set the record straight Revolut's culture: the past, present and the future Julie on Twitter: "What the actual fuck?! ”help me not get fired” #Revolut… " Innovate Finance Publishes Women in FinTech Powerlist 2018 - Innovate Finance – The Voice of Global FinTech Bank of Ireland bosses fight to rein in tech bill | Ireland | The Sunday Times Nearly Half Of All ‘AI Startups’ Are Cashing In On Hype Facebook is working on a cryptocurrency for WhatsApp to rival bitcoin | The Independent Grab gobbles $1.4 billion investment to build super app Chime Raises $200 Million At $1.5 Billion Valuation Nationwide invests £15 million in 10x Future Technologies Goldman Sachs is loosening its dress code - CNN Learn more about your ad choices. Visit megaphone.fm/adchoices