Fintech Insider Podcast by 11:FS

David and Jeff take a close look at mortgages, a painful process Jeff recently went through. Research shows that people who have gone through the process felt stressed, lost sleep, half of the couples rowed over the process and 1 in 10 couples stopped having sex! Furthermore, 1 in 10 sought GP help due to effects on mental health. What is broken here? The duo is joined by a panel of fantastic guests to tell us more about the mortgages market, why some of these challenges exist and what changes are coming: Maria Harris - Director of Intermediary Lending, Atom Toril Steinmo - Head of Loans, DNB Dan Hegarty - CEO, Habito Vadim Toader - CEO, Proportunity The panel discusses how applying for mortgages is one of the most stressful processes in our lives, as humans have integral anxiety about shelter for themselves and their family. The panel argues that the product is not built around the consumer's needs, but rather quite simple data made incredibly opaque. Vadim Toader explains the process like planning a wedding, you don't have any prior knowledge about the process, and hopefully, when you have done it once you don't have to think about it ever again. Thoril Steinmo explains how the process is very different in Norway, and the panel asks, what is inhibiting the UK to have the same process as they do in Norway? Is there an urgent need for a clearer and more transparent language that customer actually understands? All this and so much more on today's show. Don't forget to subscribe so you never miss an episode, leave a review on iTunes and let us know your thoughts on the stories @FintechInsiders on Twitter where you can also ask the hosts questions, or email podcasts@11fs.com This week's episode was produced by Laura Watkins and edited by Alex Woodhouse.Special Guests: Daniel Hegarty, Jeff Tijssen, Maria Harris, Toril Steinmo, and Vadim Toader. Learn more about your ad choices. Visit megaphone.fm/adchoices

Welcome to this brand new show brought to you by 11:FS, Fintech Insider USA! In this week's episode, Sam Maule is at Empire Startups’ New York Fintech Week Conference where he was invited to mingle with some of the brightest and the best from the New York fintech scene and was able to record some interviews with some of the top speakers of the conference! We hope that you will enjoy these interviews, just as much as we have enjoyed recording them! Our fantastic guests for today's episode are: Alexa von Tobel, Founder and Managing Partner at Inspired Capital Henrique Dubugras, CEO and founder of Brex Rhian Horgan, CEO and Founder of Kindur Mariquit Corcoran, MD at Barclays US We kick off the episode by speaking to Alexa von Tobel about her entrepreneurial spirit, her new book Financially Forward and how having control over your wallet can help you take control over your life. Alexa also explains why being an entrepreneur is like being punched in the face every day (02.01). Alexa's book Financially Forward is out and available on this link: https://www.amazon.com/Financially-Forward-Todays-Digital-Smarter-ebook/dp/B07GMSWGCG Next up, we talk to Henrique Dubugras, CEO and founder of Brex who tells the story of how he built an online game at 12 years old, how starting a credit card company is actually quite complicated and how sometimes you just have to walk away (16.35). Our next guest is Rhian Horgan, CEO and Founder of Kindur. Rhian talks about how the company are trying to help baby boomers with their retirement planning, an urgent matter as up to 10.000 baby boomers retire every day! Our last guest is Marquit Corcoran, MD at Barclays US. Sam and Marquit talk about the differences in the market between the US and the UK, how Barclays are hoping to be a household name in the US and the art of good communicational skills. All this and so much more on today's show! Don't forget to subscribe so you never miss an episode of this brand new series, leave a review on iTunes and let us know your thoughts on the stories @FintechInsiders on Twitter where you can also ask the hosts questions or email podcasts@11fs.com. Stay tuned for next episode of Fintech Insider US! This week's episode was produced by Laura Watkins and edited by Alex Woodhouse.Special Guests: Alexa von Tobel, Henrique Dubugras, Mariquit Corcoran , and Rhian Horgan. Learn more about your ad choices. Visit megaphone.fm/adchoices

This week we have some excellent stories for you as David and Simon are joined by a few fantastic guests: Rebecca Duckworth, Chief Sales Officer at Quotevine Limited Louis Sutton, Co-Founder & Director at The Grapevine and host of I, Fintech Valentina Kristensen, Director of Growth and Comms at OakNorth Ryan Edwards-Pritchard, Managing Director at Funding Options We kick off the episode with Valentina making a big announcement regarding OakNorth entering the mortgage market. As mortgage processes can be considered overlooked and underserved, the discussion goes to whether or not this product could drive incumbents to change existing mortgage processes. OakNorth are hoping that by offering a bespoke customer-centric product, it will become a major player in the sector (03:16). Next up, we talk about Lloyds’ disappointing Q1 results and the fierce competition in the mortgage market. The panel ask where growth is going to come from and how the market is going to change with new challenger banks coming up. Being the "least worst" of the big banks is no longer what is at stake, with new challenger banks delivering new efficient processes (14:36). Also, our recurring guest Ryan Edwards-Pritchard at Funding Options has a big announcement to make! More information about the announcement can be found here: https://www.altfi.com/article/5335_funding-options-and-experian-bid-for-slice-of-rbs-775m-bank-competition-fund Other stories include: RBS Getting Back Into Payments Ten Years After It Unloaded Worldpay Singapore may allow virtual banking licences after Hong Kong ATMs are vanishing SF bans cashless shops The Art of Losing $1BN All this and so much more on today's show. Don't forget to subscribe so you never miss an episode, leave a review on iTunes and let us know your thoughts on the stories @FintechInsiders on Twitter where you can also ask the hosts questions, or email podcasts@11fs.com This week's episode was produced by Laura Watkins, written by Dhanum Nursigadoo and edited by Alex Woodhouse.Special Guests: Louis Sutton, Rebecca Duckworth, Ryan Edwards-Pritchard, and Valentina Kristensen.Links: OakNorth enters retail mortgage market Lloyds Banking Group: Q1 results analysis | City A.M. RBS Gets Back Payments Ten Years After Worldpay | PYMNTS.com Singapore May Allow Virtual Banks After Hong Kong, DBS Says Free cash machines vanishing at alarming rate, says Which? - BBC News San Francisco To Bar Cashless-Only Stores | PYMNTS.com Decade in the Red: Trump Tax Figures Show Over $1 Billion in Business Losses - The New York Times Learn more about your ad choices. Visit megaphone.fm/adchoices

Anthony Thomson is Founder of 86 400, Atom Bank and Metro Bank. Simon talks to Anthony about the Australian market and how he can apply the lessons he's learned from setting up UK challenger banks to Australia's financial sector, the differences between customer needs in the two countries and how to design a proposition for a brand new market. The pair also discuss the atmosphere Australia's regulatory environment creates for challengers and how new market entrants can operate in an area where incumbents have such entrenched power. They also take a look at Anthony's previous challenger banks and what they've accomplished so far. All this and so much more on today's show. Don't forget to subscribe so you never miss an episode, leave a review on iTunes and let us know your thoughts on the stories @FintechInsiders on Twitter where you can also ask the hosts questions, or email podcasts@11fs.com This week's episode was produced by Laura Watkins and edited by Alex Woodhouse.Special Guest: Anthony Thomson. Learn more about your ad choices. Visit megaphone.fm/adchoices

This week we have some great stories for you as David and Simon are joined by a couple of great guests: Samantha Bedford, Head of Innovation and New Ways of Working, CYBG Freddie Villis, Google Account Manager: Finance at Snowdrop Solutions Oscar Williams-Grut, Senior Correspondent at Yahoo Finance We kick off the episode by taking a look at Central banks becoming the world's newest climate change activists. An open letter in support of climate change came from the Network for Greening the Financial System (the NGFS). Simon comments that customers are making eco-friendly choices all the time as shown by the growing presence of challenger banks (03:17). You can read up on Simon's views around eco-friendly finance here. Next up, we talk about Open Banking one year on. According to the OBIE, in addition to helping individuals with their finances, Open Banking is using technology to combat societal issues such as access to mortgages and debt advice, with benefits for the UK SME community also being perceived. Oscar remarks that Open Banking will only be a success when we're no longer talking about it (15:16). We also have an interview with Chris Woolard, Director of strategy and competition on GFIN's first eight firms for its sandbox (25:55). Other stories include: GFIN’s first 8 firms Snoop Dogg-backed 'try before you buy' payment firm sees sales jump Women are less aware and trusting of challenger banks Mastercard and Visa to slash inter-regional fees for tourist cards in EU And finally, Man dissolves credit card to make contactless ring All this and so much more on today's show. Don't forget to subscribe so you never miss an episode, leave a review on iTunes and let us know your thoughts on the stories @FintechInsiders on Twitter where you can also ask the hosts questions, or email podcasts@11fs.com This week's episode was produced by Laura Watkins and edited by Alex Woodhouse.Special Guests: Chris Woolard, Freddie Villis, Oscar Williams-Grut, and Samantha Bedford.Links: Central Banks Are the World's Newest Climate Change Activists | Fortune Has Open Banking changed anything 15 months on? Global sandbox accepts first eight firms Snoop Dogg-backed Klarna's revenues and sales rocket Exclusive: Digital banks have won over half of Brits, but women are being left behind - AltFi News Mastercard and Visa to slash inter-regional fees for tourist cards... Man dissolves credit card to make contactless ring Learn more about your ad choices. Visit megaphone.fm/adchoices

This week we have some great stories for you as David and Simon are joined by a few great guests: Hiroki Takeuchi, CEO of GoCardless Solange Dive-Chamberlain, Head of Commercial Banking Strategy at LBG Chris Maddern, Co-founder & CPO at Button, formerly of Venmo Niall Cameron, Global Head of Corporate and Institutional Digital at HSBC We kick off the episode by taking a look at Station F, could it be France’s F-You to London’s fintech hub? Opened in June 2017, Station F is the world’s largest startup incubator. Station F acts as a statement of ambition. France wants to become the number one country for tech in Europe. Hiroki notes that Paris is five years behind London in terms of fintech environment and David's not a huge fan of the name...(02:50) We speak to Oscar Williams-Grut, who wrote the story, for a bit more insight (03:34). Next up, we talk about the evolution of the US prepaid card ecosystem. There were 10.7 billion prepaid card transactions worth $290 billion in 2016, according to The Federal Reserve. Business Insider Intelligence expects that to grow to $396 billion by 2022. Solange notes that prepaid cards impact on the way people interact with money and each other - driving customer behaviour (13:15). Other stories include: N26’s Viennese whirl Turning the Tide on business registrations Stripe’s new SCA acquisition Robinhood shoots for a banking charter T-Mobile’s Take 2 on digital banking And finally, The Germans hoard more gold than the Bundesbank All this and so much more on today's show. Don't forget to subscribe so you never miss an episode, leave a review on iTunes and let us know your thoughts on the stories @FintechInsiders on Twitter where you can also ask the hosts questions, or email podcasts@11fs.com This week's episode was produced by Laura Watkins and edited by Alex Woodhouse.Special Guests: Chris Maddern, Hiroki Takeuchi, Niall Cameron, and Solange Dive-Chamberlain.Links: Britain should be worried about France's tech ambitions THE PREPAID CARD REPORT: What issuers can do to win market share in a period of unprecedented regulation and competition - Business Insider N26 to open security-focused tech centre in Vienna Exclusive: Tide to launch company formation in UK banking first - AltFi News Stripe buys Touchtech ahead of new EU online authentication rules Robinhood applies for national bank charter in bid to form new challenger bank T-Mobile takes on US banks with checking account Barren, Münzen, Schmuck: Die Deutschen horten mehr Gold als die Bundesbank - WELT Learn more about your ad choices. Visit megaphone.fm/adchoices

Ross and Adam are taking a close look at financial literacy, how fintech is encouraging better money management from a young age and how pocket money apps are pushing forwards innovation. They're joined by a couple of experts in the space: Louise Hill, COO of GoHenry Will Carmichael, CEO of Rooster Money The panel talks about the effects of activating customers early on in life, something banks have done really well with student accounts. They take a look at whether there's a responsibility to create educational tools within finance apps aimed at children, if psychological ‘nudges’ early enough in life can make someone far more financially literate as they grow older and what pressure, if any, there is from the regulator to increase financial literacy. They also discuss the complexity of building a digital proposition for such a varied target market and whether the target audience is children or if it's really for the parents. All this and so much more on today's show. Don't forget to subscribe so you never miss an episode, leave a review on iTunes and let us know your thoughts on the stories @FintechInsiders on Twitter where you can also ask the hosts questions, or email podcasts@11fs.com This week's episode was produced by Laura Watkins and edited by Alex Woodhouse.Special Guests: Adam Davis, Louise Hill, and Will Carmichael. Learn more about your ad choices. Visit megaphone.fm/adchoices

This week we have some great stories for you as Sarah and Simon are joined by a couple of great guests: Freddy Kelly, CEO and co-founder at Credit Kudos Ben Gleisner, CEO and Co-founder at CoGo Simon Vans-Colina, Engineer at Monzo We kick off the episode by taking a look at US lenders preparing for a recession. U.S. online lenders such as LendingClub Corp, Kabbage Inc and Avant LLC are scrutinizing loan quality, securing long-term financing and cutting costs, as executives prepare for what they fear could be the sector’s first economic downturn. We hear from our Americas MD, Sam Maule for a US perspective (:). Next up, we talk about RBS challenging the challengers with Bo. Despite buying NatWest almost 20 years ago RBS still uses different IT systems at the two banks. Bó, their new digital-only consumer bank in contrast, has been built in a little over a year on a completely new cloud-based system. It will launch to the public later this year. Sarah and Simon VC remark that if Bo are happy to be a companion bank account, the data can't be fully representatives of their customers' finances. Simon T thinks that profitability is at least a five year journey - is the importance of profit early on misguided? (:). Other stories include: N26 in trouble with German regulators over hypergrowth 86400 sign a partnership to offer home loans Halifax rebrand gets slammed for copying Monzo and Starling Ant Financial take on the Chinese healthcare market Derek White waves goodbye to BBVA Facebook calls time on P2P payments And finally, Joe Lycett Impersonates RBS Boss to Get £8,000 Back to Scammed Customer All this and so much more on today's show. Don't forget to subscribe so you never miss an episode, leave a review on iTunes and let us know your thoughts on the stories @FintechInsiders on Twitter where you can also ask the hosts questions, or email podcasts@11fs.com This week's episode was produced by Laura Watkins and edited by Alex Woodhouse.Special Guests: Ben Gleisner, Freddy Kelly, and Simon Vans-Colina.Links: Worried a recession is coming, U.S. online lenders reduce risk - Reuters RBS steps on to the digital challengers’ turf - Optimal Money After Revolut, German startup bank N26 faces questions from regulators Aussie challenger 86 400 scores home loan distribution deal Halifax rebrand slammed for copying Monzo and Starling Millions Rush to Join a Wild New Health Plan From Jack Ma's Ant - Bloomberg US Bank names BBVA's Derek White chief digital officer Facebook shuts down Messenger P2P payments in the UK and France YouTube Learn more about your ad choices. Visit megaphone.fm/adchoices

This week we take a look at something set to change payments for everybody as we talk about Strong Customer Authentication (SCA) Sarah is joined by some great guests to discuss the subject: Nilixa Devlukia, Head of Regulatory at Open Banking Olivier Godement, Product Manager at Stripe Daniel Chatfield, Engineer at Monzo Fred Liu, VP Identity and Risk Products at Visa We kick off the episode by taking a look at what's driving the introduction of SCA and the theoretical benefits around it. The group explains what SCA is, who's responsible for its implementation and whether any existing SCA can work when SMS-based 2FA has been breached in the past. There's a discussion around whether SCA actually allows or encourages innovation or if it's going to grind innovation to a halt. SCA has had a very fragmented introduction so the outlook isn't particularly clear and the panel discuss what the possible outcomes could be, including whether or not PIN Sentry tools may make a return. They also examine how the payments and fintech ecosystem is preparing for SCA. There's little certainty around what SCA will actually look like and the panel discusses what solutions the people around the table are working on. All this and so much more on today's show. Don't forget to subscribe so you never miss an episode, leave a review on iTunes and let us know your thoughts on the stories @FintechInsiders on Twitter where you can also ask the hosts questions, or email podcasts@11fs.com This week's episode was produced by Laura Watkins and edited by Alex Woodhouse.Special Guests: Daniel Chatfield, Fred Liu, Nilixa Devlukia, and Olivier Godement. Learn more about your ad choices. Visit megaphone.fm/adchoices

This week we have some great stories for you as Jason and Adam are joined by a few great guests: Anthony Craufurd, Director, Venture and Startup Engagement at Visa Europe Chris Low, Senior Advisor at Motive Labs Emily Nicolle, Technology Editor at City AM We kick off the episode by taking a look at Standard Chartered expected to pay just over $1 billion to resolve U.S., U.K. probes. Standard Chartered Plc has agreed to pay $1.1 billion to U.S. and British authorities for conducting illegal financial transactions that violated sanctions against Iran and other countries. Chris comments on the importance of it being based on historic violations and Jason wonders if it's only the people who aren't good at avoiding AML that get caught (02:13). Next up, we talk about London being set to lead the unicorn race. Of the 29 global unicorns, 9 are in San Francisco, 7 are in London and 38% of VC funding went to London with reports suggesting that London will overtake the US tech hub in funding this year, bringing the total number of unicorns up to match or overtake San Francisco. Emily Nicolle remarks that London is the global fintech hub and always has been and Anthony Craufurd adds that the FCA is a dark horse that everybody in the world is copying (08:16). Other stories include: CMA chides big banks for Open Banking delays N26's competitive edge in Africa Visa branches out And finally, how your cat could be the next voice of the world's first 'miaowing' debit card. All this and so much more on today's show. Don't forget to subscribe so you never miss an episode, leave a review on iTunes and let us know your thoughts on the stories @FintechInsiders on Twitter where you can also ask the hosts questions, or email podcasts@11fs.com This week's episode was produced by Laura Watkins and edited by Alex Woodhouse.Special Guests: Adam Davis, Anthony Craufurd, Chris Low, and Emily Nicolle.Links: Exclusive: Standard Chartered expected to pay just over $1 billion to resolve U.S., U.K. probes - Reuters London startups to take fintech unicorn crown from San Francisco | City A.M. Monzo seeks to raise £100 million in new funding As fintech valuations soar, Tandem eyes fresh £80m+ funding round - AltFi News SoftBank-backed Grab seeks another $2 billion funding in expansion drive - Reuters CMA chides big banks for Open Banking delays Challenger bank N26 hopes cashback offering will give its US launch a competitive edge - The Block FinTech Branch Raises $170M, Partners With Visa | PYMNTS.com This is how your cat could be the next voice of the world’s first 'miaowing' debit card Learn more about your ad choices. Visit megaphone.fm/adchoices